"Customer complaint the washer is filling up and spinning at the same time and not draining the water. It has flaws with the agitator kit, it is recommended to replace the indicated parts.; ordrng 1 WP8537434 (Washer agitator cam repair kit) and 1 WP358237 (Washer agitator bolt)"

"Customer complaint making a noise, test unit replaced foulty parts, complete call"

Customer complained dryer not heating I checked dryer element and fuses The heating element has proper ohms. All the fuses tested good with proper home. The issue was timer knob is broken when you turn it is not going on the proper setting. She had it on air dry and didnt know it all so I had to clean out the lint bucket customer did half hour on timer knob. I did replace it for her and tested dryer and it is working properly now.

"making a noise, test unit order foulty parts, ( Customer have to defrost refrigerator, called two days before the appointment) allow extra time, and labor, reschedule call; ordrng 1 DA82-01415A (Leakage kit) and 1 DA97-06197R (Ref evaporator cover) and 1 DA32-00006S (Ref defrost sensor) and 1 DA47-00243C (Ref protector)"

"Customer complaint Fan doesn?t stop working. Also stove being used temperature control not working properly. 2 level cooks at a higher temperature OPERATIONS-WON'T TURN OFF The part sent by Asurion is installed, diagnosed in front of the client and works correctly."