"Customer complaint no water, the unit is checked and if the water filling works in both the upper and lower units, what if you notice that the customer had visited him a while ago but he moved the units, I asked him what the problem was and he indicated that The lower washing machine did not finish the spin and the water remained accumulated, perform the unit calibration steps, I instructed the client how to do it since if the unit is mobilized it must be carried out, additionally perform the diagnostics of both units and at the end it indicated that it did not found problems in it, the unit is diagnosed in front of the customer and responds satisfactorily"

Customer complaint not finishing the cycle The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.

"Customer complaint UNIT STARTS SHAKING DURING DRYING CYCLE unit jumps and walks when it spins, call MCS and talk to Mila, tell you that the unit with a sweater and a shirt does it with a towel makes it stronger, client bought the unit in March 2023, he feels a little worried because Since such a new unit is causing problems, Mila from MCS will send the suspensions and springs to the office, 2 hour work please.12938100000466 (4)12900104000018 (4)Mila; ordrng 4 12938100000466 (DAMPER)s and 4 12900104000018 (SUSPENSION SPRING)s"

Customer complained microwave not heating I checked microwave by put wet paper towel in for 1 minutes and it did heat it up then I put a small bowl of water it did heat up the water. I took a picture of the steam coming out of the water. Theres nothing wrong with the microwave.