Service History 11

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF265BEAESG/AA-01

Near Key West, FL 33040

Antonio

Job Details: 04/10/2024

"Customer complaint ICE MAKER - NOT MAKING/DISPENSING ICE PROPERLY, Ice maker stopped working, customer indicates that it is frozen, he had to defrost it, service kit is replaced, customer must wait 48 hours for him to make ice correctly."

We serviced a

FRIGIDAIRE WASHER

Model FELE3900UW1

Near Miami, FL 33130

Jessy

Job Details: 04/10/2024

Customer complained washer not working properly I checked washer and when I push start button the lid lock come on saying close lid i checked lid lock and it is broken when I try to engage it manually still would not work the cost to replace washer lid lock is $438.70 Office needs to call customer to make sure you got the correct email he saying he doesnt have any emails from the office with the invoice. Customer wants to do the job. Please communicate with him with the emails. ; ordrng 1 137353302 (Washer lid lock)

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB89008MAA

Near Miami, FL 33172

Francisco

Job Details: 04/10/2024

"THE DAIRY DOOR FALL OFF WHEN OPENED. WHAT HOLDS THE DOOR TO THE SIDES IS BROKEN., Company send wrong part, called Square Trade, they going send new part, complete call"

We serviced a

JENN AIR REFRIGERATOR

Model JFC2089WTW1

Near Delray Beach, FL 33483

Gaby

Job Details: 04/10/2024

Water to unit was turn off.

We serviced a

ULINE BEVERAGE CENTER

Model n/a

Near Palm Beach, FL 33480

Igor

Job Details: 04/10/2024

Control board replaced and programmed Unit works okay

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT645SSYN3FS

Near Plantation, FL 33322

David

Job Details: 04/10/2024

Ge dishwasher-no input.Replace user interface.No power to control panel.Contact tech support (mark).Order main control board.; ordrng 1 Wd21x27998 (Main control board)

We serviced a

SAMSUNG ELECTRON WASHER

Model WF50A8800AV

Near Plantation, FL 33317

David

Job Details: 04/10/2024

"Samsung washer-leaking?Check function.Run dianosis, passed.No leaks,couldnt replicate problem.Advised customer to watch unit for operation and leaks."

We serviced a

LG DISHWASHER

Model :LDF7774ST

Near Miami, FL 33138

Jessy

Job Details: 04/10/2024

Customer complained dishwasher not draining and error OE I checked dishwasher drain pump and drain hose the drain hose is going underneath cabinet going out a hole in bottom of cabinet to drain pipe the drain hose isnt kinked its a incorrect installment of the drain hose I did inform the Customer he needs to reroute drain hose from off the floor to go through the cabinet back to the cabinet where the sink and drain pipe is then reattach drain hose he said OK

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA52

Near Miami, FL 33189

Francisco

Job Details: 04/09/2024

"NOT COOLING / 159.00, test unit found shorted compressor and inverter, need compressor, inverter, and dryer estimate $$1,129, Customer is going to call back charge service call$159, complete call"

We serviced a

DACOR MICROWAVE

Model DMW2420S

Near Miami, FL 33176

Jessy

Job Details: 04/09/2024

"Customer complained microwave started sparking when checked microwave I could see where the Waveguide Cover is that it got so hot it melted the paint inside microwave above Waveguide Cover when took Waveguide Cover off I could see why the pain started to melt and burn the inside of the microwave. The metal is pushed out, so I call Dacor tech support and talked to Keith. He told me theres nothing I can do. The best thing will be is to replace the microwave because theres no replacement paint in. I wont be able to fix the metal frame inside.; saved tckt"

We serviced a

FRIGIDAIRE RANGE - GAS

Model FGIH3047VFB

Near Boca Raton, FL 33432

Igor

Job Details: 04/09/2024

"Control board replaced Unit works okay ; used 1 316490000 ( Probe), 1 5304516862 ( Control board), and 1 5304527384 ( Generator board, induction) from stock"

We serviced a

SAMSUNG WASHER

Model WF50K7500AW/A2-11

Near Miami, FL 33177

Antonio

Job Details: 04/09/2024

"Customer complaint NOT WASHING PROPERLY unit has faults with the spring clamp of the door boot and the latch does not hold the door of the washing machine, it is recommended to replace the indicated parts.; ordrng 1 DC97-04973B (Washer Washer Door Boot Spring Clamp) and 1 DC64-00519D (Washer Door Lock Switch)"

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WF45R6100AP

Near Boca Raton, FL 33431

Igor

Job Details: 04/09/2024

"Found: door lock is blocked, control board is brokenDoor lock replaced The received control board is wrong part. I need part number DC92-02388H for model WF45R6100AP/51, but warranty company sent to me part number DC92-02388A for model WF45R6100AP/00. I need correct control board and new authorization because its not my mistake, but warranty company mistake ; ordrng 1 DC92-02388H (Control board for WF45R6100AP/US 51), used 1 DC34-00028A ( Door lock) from stock"

We serviced a

SCOTSMAN ICE MAKER

Model SCCP30MA-1SU

Near Boca Raton, FL 33496

Igor

Job Details: 04/09/2024

Water pump exchangedThere is an issue with water supply Have to return here once moreCustomer paid $189; saved tckt

We serviced a

KENMORE DISHWASHER

Model 66513173K701

Near Miami, FL 33173

Antonio

Job Details: 04/09/2024

"Customer complaint has power but will not start, the unit does not turn on, when checking the outlet is fine the voltage is correct, the defective kit cable was found additional the spring, fuse and main board are defective since it does not turn on, there is one of the screws that I could not remove on the next visit I will take another tool to remove the screw.; ordrng 1 W10258275 (Fuse) and 1 WPW10285178 (Dishwasher Electronic Control Board) and 1 8194001 (Dishwasher Door Cable Kit) and 2 WP8270182 (Dishwasher door spring)s"

We serviced a

THERMADOR HOME COOKING - E

Model ME302JS/05

Near West Palm Beach, FL 33412

Gaby

Job Details: 04/09/2024

"Unit fan making very loud noise. Display would show E118, but customer would not be able to turn unit off unless they go to breaker. ; ordrng 2 00643600 (Fan)s"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF265BEAESG

Near Miramar, FL 33023

Alex

Job Details: 04/09/2024

Replaced dispenser microswitch ; ordrng 1 Es16802 (M switch)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW460ASJ4WW

Near Miami, FL 33185

Jessy

Job Details: 04/09/2024

"Customer complained washer not working when I talked to customer said they to force lid open I took pictures then called tech support and talked to mark and had him go on video chat so he could see how they broke lid lock and lid strike he said will in for denial, because the customer forced to leave it up and broke the washer lid striker and Lid lock"

We serviced a

BOSCH REFRIGERATOR

Model B24IR70NSP/01 FD8611

Near Miami, FL 33157

Francisco

Job Details: 04/09/2024

"TRANSFER VENDOR | UNIT IS COOLING/ 1 OF 2, test unit replaced condenser fan motor, that Bosch tech line say , fan doesnt work, call again they say replaced part module, and TCD Sensor, order parts, allow extra time and labor, reschedule call ; ordrng 1 00682377 (TCD sensor) and 1 00669047 (Part module)"

We serviced a

BOSCH FREEZER

Model B18ID80NLP/01 FD8706

Near Miami, FL 33157

Francisco

Job Details: 04/09/2024

"ADD ON AS PER GV/ 2 OF 2, replaced condenser fan motor, Bosch tech line say on previous call, fan doesnt work, called again he say order part module, order part, allowed extra time and labor, reschedule call ; ordrng 1 00704371 (Part module)"

We serviced a

WOLF RANGE

Model DF36650/S/P

Near Miami, FL 33143

Antonio

Job Details: 04/09/2024

"Customer complaint GAS 2 BURNERS WHEN TURNED ON THEY WHISTLE /189.00, When checking the unit, only two burners whistled, they are the ones the customer uses most frequently, the others do not, when removing them I proceeded to clean and sand them to remove excess residue on the burner holes and the internal hole of the jet holder, after reinstalling them the burners worked in front of the homeowner, I mentioned this because the handyman or contractor was the one who contacted Gator."

We serviced a

SAMSUNG ELECTRON RANGE

Model NE59M4320SS/AA

Near Hollywood, FL 33024

David

Job Details: 04/09/2024

Samsung oven-lt frount burner/no input.Check function.Bad left front burn/user interface issues.Order element/switch/user interface.q; ordrng 1 Dg44-01002a (Switch) and 1 Dg47-00063a (Element) and 1 Dg34-00043a (User interface) and 1 De94/03926b (Main control)

We serviced a

SAMSUNG ELECTRON MICROWAVE

Model ME16K3000AS

Near Miramar, FL 33023

Alex

Job Details: 04/09/2024

Msgnetron is gone; ordrng 1 OM75P-21-ESGN (Magnetron) and 1 DE91-70063D (Diode)

We serviced a

LG ELECTRONICS HOME LAUNDRY ELE

Model WM4270HVA

Near Miami, FL 33143

Antonio

Job Details: 04/09/2024

"Customer complaint It's having issues draining and not working properly. OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY Error Code:OE, unit shows the error indicated by the customer failures with the drain pump, the unit is in stack so I need a 2 Man to take it down and replace the part, please see the photos.; ordrng 1 4681EA2001T (Washer Drain Pump) and 1 00000000000 (2 Tech)"

We serviced a

SPEED QUEEN DRYER - ELECTRIC

Model ADE4BRGS175TW02

Near Miami, FL 33133

Jessy

Job Details: 04/09/2024

I return to customer home to replace dryer motor with new dryer motor I install motor then I tested motor and it is working properly

We serviced a

WOLF GRILL

Model n/a

Near Palm Beach Gardens, FL 33418

Gaby

Job Details: 04/09/2024

"Replace defective igniter and test unit afterwards. ***Chris not there to sign, but he approved job."

We serviced a

FULGAR MILANO REFRIGERATOR

Model G91629NW

Near Jupiter, FL 33477

Gaby

Job Details: 04/09/2024

Replace defective parts and check fan afterwards. Job completed

We serviced a

FULGAR MILANO MICROWAVE

Model F6PSPD30S1

Near Jupiter, FL 33477

Igor

Job Details: 04/09/2024

Turntable motor replaced Unit works OK ; used 1 N ( Turntable motor) from stock

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WA45T3200AW/A4-00

Near Hialeah, FL 33015

Antonio

Job Details: 04/09/2024

"Customer complaint spin cycle not working properly skipping cycles OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY, OPERATIONS-WASH CYCLE NOT WORKING PROPERLY The unit has failures with the suspensions, it is calibrated but the unit has the balancing error. It is recommended to replace the indicated parts.; ordrng 2 DC97-16350T (Washer suspension rod and spring assembly)s and 2 DC97-16350S (Washer suspension rod and spring assembly)s and 1 DC66-10170B (Washer Drive Belt)"

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model DVE60M9900U/A3

Near Southwest Ranches, FL 33331

David

Job Details: 04/09/2024

"Samsung dryer-motor seezed.Replace belt/motor assembly.Check function,normal operation.Advised customer to clean vent line."

We serviced a

SAMSUNG ELECTRON WASHER

Model WV60M9900AV/A5-02

Near Miami, FL 33182

Antonio

Job Details: 04/09/2024

"Customer complaint 1826336406, , RE-WORK, CX REPORT THAT THE WASHER IS NOT WORKING PROPERLY AFTER FEW REPARATIONS FORM THE TECHNICIAN, CX REQUEST A REPLACEMENT OF THE APPLIANCE, PLEASE FOLLOW UP OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY, OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY in the previous visit the unit did drain what it did not do was circulate the water with the second pump everything was diagnosed in front of the client who was in the house, now when I check the unit today the water pump does not drain, I replace diagnose, calibrate and present the pump with available stock in front of the client who was present, explain the reasons and why replacement of the unit does not apply.; used 1 DC31-00054D (Drain Pump) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA01

Near Virginia Gardens, FL 33166

Francisco

Job Details: 04/09/2024

"ICE MAKER NOT MAKING ICE, replaced parts, that insurance send to Customer home, complete call"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW680BSJ6WS

Near Bal Harbour, FL 33154

Jessy

Job Details: 04/09/2024

I return customer home to recheck washer for new issue and customer said leaking when its washing I started washer in rinse/spin cycle after the washer filled with water and started to agitate I could see water coming from underneath the front of washer I then paused washer and lift it up. I could see the water coming from the Washer recirculation pumpit has a crack in bottom of pump this where water is coming from I ordered Washer recirculation pumpThe number I put in the attention notes is for the husband he will be to the house so you will have to call him to schedule appointment for me to return with the recirculation pump ABD THIS A different issue not a RECALL ; ordrng 1 WH23X24175 (Washer recirculation pump)

We serviced a

SAMSUNG ELECTRON FREEZER

Model RF28HFEDBSR/AA

Near Plantation, FL 33317

Alex

Job Details: 04/09/2024

Replaced all parts

We serviced a

SAMSUNG ELECTRON WASHER

Model WA50R5200AW/US-51

Near Miami, FL 33193

Antonio

Job Details: 04/08/2024

"Customer complaint cx ci to file a claim. not spinning properly. the parts are installed in the unit, calibration is carried out from the panel, it is diagnosed in front of the customer, the unit works correctly.Dc97-16350u Tim ; used 4 DC97-16350U (Washer Suspension Rod and Spring Assembly) from stock"

We serviced a

THERMADOR COOKTOP

Model PC366BS/06

Near Fort Lauderdale, FL

Alex

Job Details: 04/08/2024

Replaced all parts

We serviced a

SAMSUNG ELECTRON DISHWASHER

Model DW80R9950US/AA-01

Near Miami, FL 33185

Antonio

Job Details: 04/08/2024

"Customer complaint Dishwasher shows a 4C error Error Code:4C, unit has faults with the water valve and the case break of the unit, replacement is recommended.; ordrng 1 DD97-00611A (Dishwasher Case Break) and 1 DC62-30314L (Dishwasher water inlet valve)"

We serviced a

BOSCH DISHWASHER

Model SHX5AEM2N/01

Near Tequesta, FL 33469

Gaby

Job Details: 04/08/2024

The kick plate was not sitting correctly due to noise cancellation sponge. Adjust the noise cancellation and kick plate was able to align properly.

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WF50R8500AV/US

Near Sunrise, FL 33351

David

Job Details: 04/08/2024

"Samsung washer-front spring clamp broken.Replace clamp.Check function,normal operation.Advised customer to watch unit for operation and leaks."

We serviced a

BOSCH REFRIGERATOR

Model B36CT80SNS/08

Near Jupiter, FL 33458

Gaby

Job Details: 04/08/2024

Replace light and broken handle.

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF23M8070SR/AA

Near Davie, FL 33331

Alex

Job Details: 04/08/2024

Per Erick fridge will go for review

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNB/02

Near Wellington, FL 33449

Igor

Job Details: 04/08/2024

Parts replaced Fridge works okay

We serviced a

ELECTROLUX HOME DRYER

Model EFME627UTT1

Near Weston, FL 33326

David

Job Details: 04/08/2024

"Frig dryer-making noise.Replace suspension assy.Check function.Blower wheel out of balance.Contact tech assistance (mark).Order motor/blower wheel.; ordrng 1 5304529782 (Motor) and 1 5304513609 (Blower wheel), states that autho needed"

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model DVE60M9900U/A3

Near Southwest Ranches, FL 33331

David

Job Details: 04/08/2024

"Samsung dryer-motor seezed.Noise from dryer.Contact tech assistance (mark).Order belt/motor assembly.; ordrng 1 Dc93-00101n (Motor assembly) and 1 Dc96-00882f, states that autho needed"

We serviced a

LG ELECTRONICS WASHER

Model WM3770HVA

Near Miami, FL 33174

Antonio

Job Details: 04/08/2024

"Customer complaint Unit is leaking water UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE | RECALL AV, water is coming out from the boot and the door glass, this is because soap foam accumulates and causes the door to not seal properly when closing, the client is instructed to periodically clean the glass area to that seals when closing correctly, unit after cleaning it and doing maintenance work in front of the customer correctly."

We serviced a

VIKING REFRIGERATOR

Model VCSB5483SS20

Near Jupiter, FL 33458

Gaby

Job Details: 04/08/2024

"Check all fan for noise customer was complaining about, but could not duplicate noise. I gave customer example on how to take a video if noise returned. Customer also has issue regarding fridge door not aligning properly with freezer door. I flipped the freezer gasket and door alignment seems to be better. After speaking to tech, I was advise to raise unit but I was not able to due to holes in floor. ; saved tckt"

We serviced a

LG ELECTRONICS REFRIGERATOR

Model LSXS26326S/05

Near Miami, FL 33125

Francisco

Job Details: 04/08/2024

"The freezer is not cooling. COOLING-FREEZER NOT, test unit found shorted compressor, and right door down, replaced compressor, complete sealing system job"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF23M8090SG/AA-00

Near Miami, FL 33187

Francisco

Job Details: 04/08/2024

"This ticket is created wrong, crn number is for ge dishwasher, and came for Samsung refrigerator, sealing system problem, have R600, have to came different company"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near West Palm Beach, FL 33415

Igor

Job Details: 04/08/2024

"Replaced drain pumpWasher drains OKUnit shaking and vibrating Need to replace suspension rods; ordrng 1 W11130362 (Suspension rod kit), used 1 W11399437 ( Water pump) from stock"

We serviced a

MIELE DISHWASHER

Model G4998SCVI

Near Miami, FL 33143

Antonio

Job Details: 04/08/2024

"Customer complaint arm is hanging and it falling from the top inside, the top rack support came off its base, customer indicates that he did not know how to put it back, I instructed the housekeeper how to do it if it happens again since it only snaps into place in the rack, unit remains working correctly."

We serviced a

VIKING OVEN

Model N/A

Near Hallandale Beach, FL 33009

Alex

Job Details: 04/08/2024

Door not closing all the way. Need door hinges for upper door; saved tckt

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WF42H5000AW/A2-11

Near Miami, FL 33133

Antonio

Job Details: 04/08/2024

"customer complaint Washer does not work properly doesn't finish cycles OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY, OPERATIONS-WASH CYCLE NOT WORKING PROPERLY, Customer indicates that the spin does not finish leaving the clothes completely wet, I proceeded to check the filter drain and found a residue of coarse sand in it, I proceeded to clean it, after that I calibrated the unit and performed the diagnostics on it, I then proceeded to perform a rinse-spin cycle with some towels supplied by the client, the cycle completed correctly, for Lastly, I instructed the client to perform a self-clean cycle by adding white vinegar to remove the bad smell a little. I recommended that he use the cycle once a month. The unit in front of the client worked without problems."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SYN3FS

Near Jupiter, FL 33477

Gaby

Job Details: 04/08/2024

Found unit touch pad child lock activated. Causing customer to not able to start machine. Remove lock and gave customer extra.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Miami, FL 33172

Francisco

Job Details: 04/08/2024

"WHIRLPOOL REFRIGERATOR THAT STOPPED PRODUCING ICE, THERE'S NOT ENOUGH COOLING.MD DIDN'T WORK., replaced icemaker, and water valve, insurance send to Customer home, complete call"

We serviced a

ULINE BEVERAGE CENTER

Model n/a

Near Palm Beach, FL 33480

Igor

Job Details: 04/08/2024

"No powerChecked power cable, is Ok,Power comes to control board 118VChecked fuse in control board, fuse is okay Need to replace control board. Called U-line support and got part number; ordrng 1 80-54008-00 (Control board)"

We serviced a

SAMSUNG ELECTRON WASHER

Model WF45T6000AV/A5

Near Tamarac, FL 33321

David

Job Details: 04/08/2024

"Samsung washer-leaking.Rip in boot,Replace boot assembly.Run dianosis,passed.Advised customer to watch unit for operation and leaks."

We serviced a

LIEBHERR REFRIGERATOR

Model HCB1561

Near Sunny Isles Beach, FL 33160

Alex

Job Details: 04/08/2024

Little water goes to ice makerNeed w valve and filter; saved tckt

We serviced a

ELECTROLUX REFRIGERATOR

Model E32AR75JPS1

Near Miami Beach, FL 33140

Antonio

Job Details: 04/08/2024

"customer complaint LEAKING WATER | RECALL AV In the previous visits, replacing the door gasket and the air baffle, condensation and water leakage were observed due to the heat, but after that the client observed that the water was now leaking from the left side and found water accumulation in the drawer at the bottom, on my previous visit the drainage line was dry and I did not find any accumulated water, now I noticed that the drainage system was clogged which did not allow it to drain, I proceeded to use a bottle to dispense water hot and the system will begin to drain after a few minutes notice that the water is already flowing down the drain. Explain to the customer and they will look at the unit."

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27EESNWW

Near Jupiter, FL

Gaby

Job Details: 04/08/2024

Replace drain pump. Then call tech to place u it into service mode and found code e3 for motor sensor. Place unit into test mode and all components works fine. Possible unbalance load.

We serviced a

GENERAL ELECTRIC RANGE - GAS

Model JBS86SP2SS

Near West Palm Beach, FL 33417

Igor

Job Details: 04/08/2024

"Part replaced Need one more partCalled technical support and ordered part; ordrng 1 WB30T10130 (Heating element), used 1 WB30X20871 ( Element warmer) from stock"

We serviced a

LG DISHWASHER

Model LDTS5552S

Near North Palm Beach, FL 33408

Gaby

Job Details: 04/08/2024

Replace defective wash motor.AGM30016301

We serviced a

THERMADOR COOKTOP OR RANGE

Model SGSX365FS/04

Near Miami Beach, FL 33140

Antonio

Job Details: 04/08/2024

"Customer complaint RECALL AV | TAKING A LONG TIME TO TURN ON No matter how much you try to sand it and clean the electrode, it takes a while to generate the spark, with a lighter the burner responds without problems, it is necessary to replace the right front burner on the unit, for the gas pressure since the customer indicated that it does not cook very Well, I invested the adjuster in the gas valve by reversing and the pressure was better, however the client will be checking it.; ordrng 1 00645412 (Burner BURNER, STAR, ALUMINUM, D Right Front)"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSA115TW01

Near Lighthouse Point, FL 33064

David

Job Details: 04/08/2024

Speed queen-slow water fill.Check function.Bad water valves.Order water valves.; ordrng 1 202395p (Water valve)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2355PF7

Near Miami, FL 33132

Francisco

Job Details: 04/08/2024

"NOT COOLING, when arrived refrigerator cooling fine, 0F on freezer, and 37F on refrigerator, complete call"

We serviced a

FISHER & PAYKEL REFRIGERATOR

Model E522B

Near Bay Harbor Islands, FL 33154

Alex

Job Details: 04/08/2024

F31 error on displayIce maker control blinks 4 times; saved tckt

We serviced a

BOSCH REFRIGERATOR

Model B36CL80ENS/01

Near Wellington, FL 33414

Gaby

Job Details: 04/05/2024

Call the next day and found unit is cooling properly and ice maker working

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RS27T5200SR/AA

Near Pompano Beach, FL 33064

David

Job Details: 04/05/2024

"Samsung refrigerator-dispenser issue.Check function.Reset main control.Run dianosis,passed.Advised customer to watch unit for operation and leaks."

We serviced a

SAMSUNG ELECTRON FREEZER

Model RF28R7551SR

Near Fort Lauderdale, FL 33308

Alex

Job Details: 04/05/2024

Replaced all parts

We serviced a

SAMSUNG ELECTRON MICROWAVE

Model ME19R7041FS

Near Miami, FL 33177

Jessy

Job Details: 04/05/2024

I return to customer home to replace microwave moisture sensor with new moisture sensor I installed moisture sensor then tested microwave and it is working properly

We serviced a

GE MICROWAVE

Model JNM3163RJ3SS

Near Homestead, FL 33032

Antonio

Job Details: 04/05/2024

"Customer complaint NOT HEATING, unit has several problems, the handle is broken at one end, the plate or board motor does not rotate, does not heat, it is determined that the indicated parts need to be replaced, please review the photo of the handle as it is a part that is replaced. I NEED 2 HOURS FOR THE SERVICE.; ordrng 1 WB15X21101 (MICROWAVE HANDLE - STAINLESS STEEL) and 1 WB24X25397 (SWITCH MONITOR INTERLOCK) and 2 WB24X10047 (MICROWAVE INTERLOCK SWITCH)s and 1 WB26X10226 (MOTOR, AC SYNCHRONOUS) and 1 WB27X35382 (DIODE-CABLE ASSEMBLY) and 1 WB27X10927 (MICROWAVE MAGNETRON) and 1 WB27X26368 (CAPACITOR,HIGH VOLTAGE)"

We serviced a

GE DRYER

Model GTDP280ED3WW

Near Miami, FL 33196

Jessy

Job Details: 04/05/2024

I return to customer home to replace dryer heating element and thermostat with new parts I installed parts then tested dryer with out vent connected

We serviced a

SAMSUNG WASHER

Model WF42H5200AW/A2

Near Homestead, FL 33033

Antonio

Job Details: 04/05/2024

"Customer complaint NOT SPINNING, the unit does not finish the spin cycle, the customer indicates that it spends more than an hour alone in that cycle and since it does not finish it leaves the clothes completely wet, when performing the diagnosis in step 8 of the spin the unit treats To continue and finish the diagnosis, it shows error 3E, the unit has problems with the motor drive, the estimate is carried out but the customer does not accept at this time, they will contact Samsung since the unit is in the 10-year period for the affected part. , 159.00 is collected with iwallet.638.40Mquenaudon@gmail.com; ordrng 1 DC31-00111A (Washer Drive Motor)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN1WW

Near Fort Lauderdale, FL 33309

David

Job Details: 04/05/2024

"Ge washer-belt caught in motor.Replace motor assembly.Run dianosis,passed.Advised customer to watch unit for operation and leaks."

We serviced a

BOSCH RESIDENTIAL REFR

Model n/a

Near West Palm Beach, FL 33412

Gaby

Job Details: 04/05/2024

Replace ice maker and IWS board and broken fixture.

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF23J9011SR/AA

Near Fort Lauderdale, FL 33306

Alex

Job Details: 04/05/2024

Need to wait till monday if it makes ice . If not need to order auger and main pcb; eml tckt failed

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT645SSYN3FS

Near Plantation, FL 33322

David

Job Details: 04/05/2024

Ge dishwasher-no input.Check function.No input.Contact tech support (mark).Order user interface/harness.; ordrng 1 Wd21x25371 (Harness) and 1 Wd21x25474 (User interface)

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US

Near Fort Lauderdale, FL

David

Job Details: 04/05/2024

"Samsung dishwasher-fc code.As to Samsung tech assistance,replace dry fan assembly.Run dianosis,passed:Customer call if needs service."

We serviced a

ELECTROLUX DRYER

Model EIMED55IIW2

Near Miami, FL 33186

Jessy

Job Details: 04/05/2024

Customer complained dryer not drying I checked dryer and it has a EF2 error this means the moisture sensor isnt responding properly I checked moisture sensor and it doesnt have the proper resistance or ohms. I order Moisture Sensor ; ordrng 1 134786100 (Moisture Sensor)

We serviced a

KICHENAID MICROWAVE

Model KMBP100ESS01

Near Coral Gables, FL 33156

Jessy

Job Details: 04/05/2024

I return to customer home to replace microwave O Mica Plates with new O Mica Plates I installed parts then tested microwave O Mica Plates and theyre working properly

We serviced a

SPEED QUEEN DRYER

Model ATGE9AGP113TW01

Near Miami Beach, FL 33140

Jessy

Job Details: 04/05/2024

Customer complained gas dryer not heating I checked dryer coils they have proper ohms the igniter is reading ol and it is shorted the cost to replace gas dryer igniter is $ 513.60; ordrng 1 D510184P (Dryer igniter)

We serviced a

LG ELECTRONICS REFRIGERATOR

Model LFXS28566S/00

Near Cooper City, FL 33328

David

Job Details: 04/05/2024

Lg refrigerator-door alarm issue.Check function.Bad door swtch.Replace door swtch.; ordrng 2 Ebf62234513 (Door swtch)s

We serviced a

U-LINE ICE MAKER

Model U-C01175S-00

Near Miami, FL 33143

Francisco

Job Details: 04/05/2024

"RECALL FC | LEAKING & NOT PRODUCING ICE, replaced compressor, complete sealing system job"

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WF45K6500AV/A2-11

Near Miami, FL 33165

Antonio

Job Details: 04/05/2024

"Customer complaint error code CONTROLS-ELECTRONIC CONTROL BOARD ERROR Error Code:ac6, parts are replaced in the unit, unit is diagnosed in front of the customer at home, unit works correctly."

We serviced a

FRIGIDAIRE DRYER

Model FDE648GFS1

Near Pembroke Pines, FL 33026

David

Job Details: 04/05/2024

Frig dryer-noise/bad motor.Check function.Suspension bad/motor on thermal shut down.Order suspension/motor assembly.; ordrng 1 5303937139 (Front glide) and 1 5303281153 (Rear bearing kit) and 1 131967600 (Blower wheel) and 1 131560100 (Motor assembly)

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF28R7551SR/AA01

Near Miami, FL 33182

Francisco

Job Details: 04/05/2024

"ICE MAKER STOPED MAKING ICE ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY, test unit order parts to fix ice production, reschedule call ; ordrng 1 DA97-20156A (Ref ice container assembly) and 1 DA97-15217B (Ref ice maker assembly) and 1 DA97-12540G (Ref auger motor Assembly) and 1 DA81-05595A (Silicon)"

We serviced a

ZEPHYR RANGE HOOD EXHAU

Model ZLCM90BS

Near Hallandale Beach, FL 33009

Alex

Job Details: 04/05/2024

Replaced main control

We serviced a

ASKO DISHWASHER

Model DBI663ISU

Near Palm Beach Gardens, FL 33418

Gaby

Job Details: 04/05/2024

"Turn unit on and try several settings and soap dispenser open all the time, but blinking display. ; ordrd 1 818870 (Display)"

We serviced a

FULGAR MILANO REFRIGERATOR

Model FM4BM30IFBI

Near Delray Beach, FL 33483

Igor

Job Details: 04/05/2024

"Water doesnt come through the filter, most probably the filter is cloggedParts ordered; snapped 2 QuickPics"

We serviced a

GENERAL ELECTRIC RANGE - GAS

Model WFE550S0HZ1

Near Palm Beach Gardens, FL 33410

Gaby

Job Details: 04/05/2024

Replace element and found unit switch not working properly.; ordrd 1 WPW10434452 (Switch)

We serviced a

SAMSUNG ELECTRON WASHER

Model WW22K6800AW/A2

Near Miami Beach, FL 33139

Jessy

Job Details: 04/05/2024

"I return to customer home to fully check washer when checked washer the outlet is connected to the GFI in the kitchen. Also the dishwasher is connected to the GFI when you turn the dishwasher and the washer on at the same time it tripping the GFI I tested washer with the outlet in the living room next to the washer and dryer, which is not connected to the GFI I first started washer and diagnostic test to check for error codes and a completed diagnostic I also ran a quick wash, complete the quickwash. I did explain to the customer he need to have a license. Electrician come out and put the washer on a dedicated power source he said OK"

We serviced a

KENMORE REFRIGERATOR

Model ="79571073010"

Near Miami Beach, FL 33140

Alex

Job Details: 04/05/2024

Replaced door seals

We serviced a

SPEED QUEEN WASHING MACHINE

Model n/a

Near Delray Beach, FL 33446

Igor

Job Details: 04/05/2024

"The lid bottom line is not straight and it touches the top of washer, making screeching soundThe lid straightened, sound disappeared"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF263BEAESR

Near Miami, FL 33187

Francisco

Job Details: 04/04/2024

"Unit is causing frost under the poultry cabinet UNABLE TO CATEGORIZE, when arrived Customer say insurance is going to replace refrigerator, complete call"

We serviced a

KENMORE WASHER

Model ="110.49972602"

Near Jupiter, FL 33469

Igor

Job Details: 04/04/2024

"Water stays in drumDrain pump failed, Drain pump orderedCustomer paid $287.83 (50% prepayment); ordrng 1 280187 (Drain pump)"

We serviced a

LIEBHERR FREEZER

Model 090603202

Near Boynton Beach, FL 33435

Gaby

Job Details: 04/04/2024

"Prior to installing part, I double check the leveling of the freezer and noticed the unit leaning forward. Evaporator heater has upgraded kit. After several attempts to level unit into cabinet, I noticed the unit wheels was not touching the floor. When front legs are up the unit door wont close due to cabinet hitting each other. Pictures to see."

We serviced a

BOSCH REFRIGERATOR

Model B36CL80ENS/01

Near Wellington, FL 33414

Gaby

Job Details: 04/04/2024

Found unit into defrost. I then check evaporator fan and frost pattern on fridge. Test unit sensor and temperature would only drop to 27.If problem persists this will be a seal system.; schdld next appmnt for 4/5 FRI !

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT695SSJ2SS

Near Miami, FL 33133

Jessy

Job Details: 04/04/2024

I return to customer home to replace dishwasher user interface and wiring harness with new parts. Hi installed parts then I tested dishwasher in front of customer and dishwasher is working properly.

We serviced a

MAYTAG DRYER - ELECTRIC

Model MED7230HW

Near Jupiter, FL 33477

Igor

Job Details: 04/04/2024

"Parts replaced, operation checked Dryer works okay ; used 1 WP8577274 ( Thermistor), 1 280148 ( Cut-off thermostat), 1 WP8557403 ( Thermistor), and 1 WP3387747 ( Heater) from stock"

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTD42EASJ2WW

Near Wellington, FL 33414

Gaby

Job Details: 04/04/2024

Replace all parts and test unit afterwards. Job complete.WE04x25201We04x25194We11x21156

We serviced a

SAMSUNG ELECTRON FREEZER

Model RF28HDEDBSR/AA

Near Miami, FL 33174

David

Job Details: 04/04/2024

Samsung refrigerator-water from ice maker.Contact tech assistance (David).Test fill.Contract sent to resolution.

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