We serviced a
LG ELECTRONICS WASHER
Model WT5680HWA
Near Coral Springs, FL 33067
Antonio
Job Details: 12/11/2023
Customer complaint Standing water stuck in the liquid detergent reservoir. Using the extra rinse cycle will 1/2 drain it out but otherwise it is always there and smells. ODOR-SOUR / MILDEW SMELL The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.
We serviced a
GE WASHER
Model WSM2700HAWWW
Near Miami, FL 33132
Jessy
Job Details: 12/11/2023
Customer complained washer making loud noise I checked washer and the noise is coming from drain pump propeller their not turning is broken ; ordrng 1 WH23X10017 (Drain Pump)
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Miami Shores, FL 33150
Jessy
Job Details: 12/11/2023
"Customer complained dishwasher not draining properly when I checked dishwasher there was water in dishwasher I cancel cycle, but the water did not drain. I can hear something rattling in the inside of drain pump I drain pump when draining water out with my shop vac their glass in drain pump housing stopping propellers from turning I replaced glass but drain pump still isnt pumping water out properly the cost to replace drain pump is $ 451.57; ordrng 1 00631200 (Dishwasher Drain Pump)"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF50K7500AV/A2-11
Near Surfside, FL 33154
Jessy
Job Details: 12/11/2023
"Customer complained washer will not spin, can hear sound when turning on, will power on then fill and lights come on I checked washer b; ordrng 1 DC31-00187A (Washer drain pump)"
We serviced a
MIELE DISHWASHER
Model SG3
Near Sunny Isles Beach, FL 33160
Alex
Job Details: 12/11/2023
Stuck glass in the drain pump. Removed glass and reinstalled drain line 280$
We serviced a
MAGIC CHEF WASHER DRYER COM
Model n/a
Near Fort Lauderdale, FL 33308
Antonio
Job Details: 12/11/2023
"Customer complaint ERROR CODE E80 I checked the drain pump and did not find anything, call MCA, talk to Mila, tell her the problem, the E80 customer indicates that it shows it when using the Dryer, the unit washes well but the error is shown when it is working with drying, technical support I recommend checking the wires of the PCB and the display board. I did not find any anomaly. I recommend replacing the PCB with the indicated version. Supply the part number. Please order.817138100016511B17138100023599Mila; ordrng 1 17138100023599 (PCB Version B)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22KREDBSR/AA03
Near Hollywood, FL 33024
Francisco
Job Details: 12/11/2023
"leaking water from the top to the middle sometimes leaks to the floor, test unit replaced foulty temperature sensor, evaporator cover, refrigerator protector, leakage kit, complete call"
We serviced a
FRIGIDAIRE WASHER
Model FTF530FS3
Near Miami, FL 33168
Jessy
Job Details: 12/11/2023
Customer complained washer not draining I checked washer drain pump and drain hose the iss the tub hose filter is clogged up lint and coins the drain pump is propeller is broken the drain pump housing is leaking the cost to replace washer drain pump is $ 545.70; ordrng 1 137151900 (Washer drain pump)
We serviced a
SAMSUNG COOKTOP
Model NE58K9500SG/AA-01
Near Plantation, FL 33322
Alex
Job Details: 12/08/2023
Replaced top glass
We serviced a
KENMORE WASHER
Model 11088752793
Near Miami, FL 33143
Jessy
Job Details: 12/08/2023
Customer complained washer not spinning or draining I checked washer lid switch and its broke the cost to replace washer lid switch is $ 419.44 I install lid switch and tested washer in front of customer. Washer is working properly now. ; used 1 3355806 (Washer lid switch) from stock
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNBFS
Near Fort Lauderdale, FL
Alex
Job Details: 12/08/2023
Frosting up under ice bin Replaced all parts including ice chute
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Homestead, FL 33034
Antonio
Job Details: 12/08/2023
"Customer complaint MAKES LOUD NOISE WHEN SPINNING NOISE-Noise during spin cycle Not only in the spin does it make the noise in the wash cycle, it does it when the motor is working. I had already replaced the Gear Case with this unit due to another noise that was too loud. Now when you move the gear case manually it does not make noise only when the motor is working. . The motor in the unit requires replacement to correct the noise problem because the Gear Case had already been replaced at least 4 or 3 months ago.0245 Code; ordrng 1 WH49X27319 (KIT WASHER MOTOR AND PULLEY ASSEMBLY) and 1 WH12X27187 (SPEED SENSOR)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA23
Near Homestead, FL 33030
Francisco
Job Details: 12/08/2023
"ICEMAKER NOT WORKING, test unit replaced foulty icemaker service kit, ice container, dispenser cover, and dispenser door kit, problem fixed complete call"
We serviced a
LG DRYER
Model DLEX9500K
Near Cutler Bay, FL 33157
Antonio
Job Details: 12/08/2023
"Customer complaint NOT DRYING Customer cleaned the duct but the unit does not work correctly, it is recommended to replace the indicated parts to solve the problem.; ordrng 1 6323EL2001B (Dryer thermistor) and 1 6931EL3002M (Dryer blower thermostat) and 1 4561EL3002A (Dryer idler assembly) and 1 5301EL1001H (Dryer heating element)"
We serviced a
FRIGIDAIRE RANGE
Model FFEH3054USA
Near Coral Gables, FL 33146
Jessy
Job Details: 12/08/2023
Return to customers home to replace range temperature sensor bake element burner switch with new parts. I tested range infront of customer and it is working properly.
We serviced a
WHIRLPOOL CORPOR DISHWASHER
Model n/a
Near Tamarac, FL 33321
Alex
Job Details: 12/08/2023
Adjusters are brocken. Rack adjuster kit ; ordrng 1 W10712395 (Adjuster kit)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDS03
Near Palmetto Bay, FL 33157
Francisco
Job Details: 12/08/2023
"NOT COOLING / THE FREEZER AT ALL AND THE FRESH FOODSIDE NOT COOLING / MODEL# ART318FFDS03, test unit found refrigerant leak on evaporator, have to replace evaporator, compressor, estimate $1,112.80, Customer is going to buy a new refrigerator, office collected service call$159, complete call"
We serviced a
SUB ZERO REFRIGERATOR
Model 532
Near Miami, FL 33176
Francisco
Job Details: 12/08/2023
"NOT MAKING ICE AFTER ICE MAKER WAS INSTALLED/ RECALLFC, test unit, found orange wire go to icemaker connection was out, re-connect wire problem fixed complete call"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA08
Near Palmetto Bay, FL 33157
Francisco
Job Details: 12/08/2023
"**Leaking water from refrigerator and is not making any ice**, test unit replaced foulty icemaker, auger motor, ice container, and seal cabinet, complete call"
We serviced a
THERMADOR REFRIGERATOR
Model T24IR70NSP/02
Near Parkland, FL 33067
Alex
Job Details: 12/08/2023
Cleared and reinstalled drain line
We serviced a
BOSCH HOME LAUNDRY ELE
Model WTG86400UC/08
Near Miami, FL 33126
Jessy
Job Details: 12/08/2023
I return to customers home to replace dryers door assembly with new dryer door assembly I tested door in front of customer and door is working properly.
We serviced a
SAMSUNG ELECTRON DRYER
Model DV42H5200EP/A3-01
Near Miami, FL 33172
Jessy
Job Details: 12/08/2023
I return to customer home to replace dryer control board with new control board. I installed dryer control board then tested dryer in normal and time dry in each cycle dryer stopped immediately what was it making a clicking sound this time? I checked the heating element all the fuses and all the components check out good I didnt call Tech-Support and talk to Dustin. He had me check voltage from the wall outlet to the terminal block again. Everything checked out good from now. He had me check the winding in the start run on the motor and the start run is the problem with the motor he advised me to replace the motor in ; ordrng 1 DC93-00101N (Dryer Motor and Blower Assembly)
We serviced a
LG ELECTRONICS WASHER
Model WM8100HVA
Near Miami, FL 33175
Antonio
Job Details: 12/08/2023
"Customer complaint unit shutdown during cycle - humming noise OPERATIONS-WASH CYCLE NOT WORKING PROPERLY NOISE-UNKNOWN NOISE Defective drain pump, replaced with available stock, diagnosed in front of the customer, unit works correctly.; used 1 4681EA2001T (Drain Pump) from stock"
We serviced a
LG ELECTRONICS COOKTOP
Model LRE3194ST/00
Near Miami, FL 33184
Antonio
Job Details: 12/08/2023
Customer complaint Cracked cooktop COMPONENT FAILURE-COOKTOP GLASS CRACKED The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.
We serviced a
KITCHENAID INCOR REFRIGERATOR
Model KUIC18PNXS
Near Coconut Creek, FL 33073
Alex
Job Details: 12/08/2023
Corroded components and connectors ; ordrng 1 W10863947 (Waterfall tube) and 1 WPW10548509 (Sensor) and 1 2313702 (Pump) and 1 WP2310092 (Wire harness)
We serviced a
SAMSUNG WASHER
Model WF45K6200AW/A2-11
Near Miami, FL 33172
Antonio
Job Details: 12/08/2023
"Customer complaint NOT RINSING unit does not finish the spin, leaving the clothes wet and does not finish the cycle, I performed the diagnoses and passed them but then it indicated an SC error when checking the drain line, I found that it was in a bad position, I corrected it and washed a towel that did not do so when I treated it. to wash, after that it started to drain correctly and washed without problems. $189.00 was collected from the checkup."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Miami, FL 33147
Jessy
Job Details: 12/08/2023
Customer complained range oven not working I checked range oven error F6E1 this this issue with temperature sensor or main control board I tested temperature sensor and it has proper ohms the control board has proper power coming but going out the heating element has proper ohms the cost to replace range main control board is $ 605.09 customer said she going buy new
We serviced a
KENMORE ELITE DRYER
Model 110.850874
Near Miami, FL 33174
Antonio
Job Details: 12/08/2023
"Customer complaint NOT DRYING Customer approved repair amount $577.00 The parts in the unit are replaced and the unit is diagnosed in front of the customer and works correctly. Payment is collected with iwallet app577.00; used 1 WP3392519 (FUSE-THRML), 1 3387747 (Dryer heating element), and 1 279973 (Dryer thermal cut-off fuse kit) from stock"
We serviced a
SAMSUNG RANGE
Model NE58N9430SG/AA
Near Miami Beach, FL 33141
Jessy
Job Details: 12/08/2023
I return to customer home to replace cooktop glass top with new glass top range is missing right front lever leg when I took control panel off their dead roaches everywhere I tested cooktop glass top its working perfectly. All the burners are working and the oven is working
We serviced a
SAMSUNG ELECTRON FREEZER
Model RF27T5501SR/AA
Near Coconut Creek, FL 33073
Alex
Job Details: 12/08/2023
Replaced freezer evap fan
We serviced a
GENERAL ELECTRIC HOME LAUNDRY ELE
Model GFW650SPN0SN
Near Pembroke Pines, FL 33027
Antonio
Job Details: 12/07/2023
"Customer complaint leaking water at the front door/ door keeps locked and unlocked DOOR-NOT CLOSING / NOT LOCKING, LEAK-LEAK WATER/STEAM FROM DOOR/FRONT, Unit has failures with the dispenser leaking water, with the latch not locking, replacement of the indicated parts is recommended.; ordrng 1 WH01X29528 (DOOR LOCK) and 1 WH01X32580 (DOOR LATCH) and 1 WH42X29535 (WASHER DISPENSER DRAWER WITH MICROBAN®)"
We serviced a
BOSCH REFRIGERATOR
Model B36CL80ENS/06 FD0103
Near Homestead, FL 33032
Francisco
Job Details: 12/07/2023
"freezer not cooling COOLING-FREEZER NOT COOLING, test unit found refrigerant leak on freezer evaporator, unit have refrigerant R600, called NEW they going to transfer call, complete call"
We serviced a
SAMSUNG ELECTRON RANGE
Model NE58K9430SS/AS-01
Near Miami, FL 33177
Jessy
Job Details: 12/07/2023
I return to customers home to replace range display control boards burner switch with new parts I tested range in front of customer range is working properly now
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model MC17J8000CS
Near Fort Lauderdale, FL 33311
Alex
Job Details: 12/07/2023
Replaced all parts
We serviced a
SUMMIT REFRIGERATOR
Model BIM680SGDR
Near Miami, FL 33177
Francisco
Job Details: 12/07/2023
"$159- NOT MAKING ICE, test unit found refrigerant leak on evaporator, have to replace evaporator, compressor, dryer, estimate 1,850, Customer is going to buy a new icemaker, charge Customer service call $159, complete call"
We serviced a
LG DRYER
Model DLE1501W
Near Pompano Beach, FL 33069
Antonio
Job Details: 12/07/2023
"Customer complaint MAKING A LOUD NOISE When the unit starts, it makes a loud noise between the motor and the blower, it is recommended to replace it, in addition to the idler and the heater element, the parts to be ordered are included, the client indicates that paid the co-payment to the company.Code1203; ordrng 1 4681EL1008A (Dryer Motor Assembly) and 1 5301EL1001H (Dryer heating element) and 1 4561EL3002A (Idler Assembly) and 1 5835EL1002A (Dryer blower wheel)"
We serviced a
BOSCH DISHWASHER
Model SHPM78W55N/11
Near Miami, FL 33176
Jessy
Job Details: 12/07/2023
I return to customer home to replace power cord and drain pump with new parts and took dishwasher out they broke 1 of the lever leg I did connect drain hose back in the water supply. Customer will have to have a electrician come out to connect the other part of the junction box that plugs into the wall
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN1WW
Near Fort Lauderdale, FL 33309
Antonio
Job Details: 12/07/2023
"Customer complaint made loud noise during water fill NOISE-NOISE DURING WATER FILL The unit makes noise when the pulley and clutch rotate, additionally when it spins it starts to jump, the indicated parts must be replaced.; ordrng 1 WH05X24185 (WASHING MACHINE CLUTCH) and 1 WH01X24434 (WASHING MACHINE SPRING CLUTCH) and 2 WH16X26911 (ROD & SPRING ASSEMBLY LEFT - WHITE)s and 2 WH16X26910 (ROD & SPRING ASSEMBLY RIGHT - GREEN)s and 4 WH01X26970 (BALL JOINT UPPER)s and 1 WH03X32097 (TRANSMISSION PULLEY & NUT)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28HFEDBSR/AA08
Near Miami, FL 33186
Francisco
Job Details: 12/07/2023
"CUSTOMER SAID IT IS LEAKING AGAIN/RECALLFC, test unit found ice under auger motor, removed ice maker, and auger motor, clean ice, reinstalled parts, adjusted water pressure to ice maker, complete call"
We serviced a
LG ELECTRONICS WASHER
Model WM3770HVA
Near Coral Gables, FL 33143
Jessy
Job Details: 12/07/2023
"I return to customer home to recheck washer customer service flooding on the floor when I turn the washer on and diagnostic, it started to fill with water I could see all the water coming from underneath the washer. I stopped it he made it drain took everything a loose looked at all the hoses thats connected to the drain no pinholes no holes in the hose I checked drain hose going to drain pipe. It does have a low loop. I filled washer two times and made it drain. it did not flood the floor. I told customer she needs to have a plumber come out and check the pipe that the washer drains into. right now the washer is filling and draining properly."
We serviced a
VIKING RANGE
Model VDSC4854GQBKBR
Near Coral Gables, FL 33146
Jessy
Job Details: 12/07/2023
"Customer complained range burners not igniting I checked range burner Electroids the two burners on the left front and back have a low flame the two on the right front and back or not igniting at all the it doesnt come on at all, doesnt spark, their is 120 volts spark module on side and the left side has 120 volts from there I called tech support and talk to Christian. He had me too move the burner heads around. From front to back to see if I can get the flame to go higher. It didnt do anything he said the only two things you can be is low gas pressure regulator he had me tested voltage on the right side at the spark module gave me 120. And they still doesnt come on. He said, replace spark module. The cost to replace range, spark module, and regulator is $1449.89; ordrng 1 PA020041 (Range spark module) and 1 PA070003 (Range regulator)"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Miami, FL 33169
Alex
Job Details: 12/07/2023
Replaced all parts
We serviced a
OTHER DRYER
Model DV40J3000EW/A2-01
Near Fort Lauderdale, FL 33334
Antonio
Job Details: 12/07/2023
Customer complaint MAKING A LOUD NOISE The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263TEAESR/AA07
Near Miami, FL 33144
Francisco
Job Details: 12/07/2023
"**Leaking water and is not cold its cool** LEAK-LEAK WATER ON INSIDE, test unit found left refrigerator door broken on top where is door closer dont let door close all the way, take pictures call NEW tech line spoke with Dustin, he say is Customer abuse, they dont fix refrigerator, they going to call Customer, complete call"
We serviced a
FRIGIDAIRE DRYER
Model FAQE7073KA0
Near Miami, FL 33179
Antonio
Job Details: 12/07/2023
"Customer complaint dryer does not power on/ 2 OF 2 Unit does not turn on, check continuity and voltage and it is correct, main board is diagnosed as defective, replacement is recommended.; ordrng 1 137070860 (Dryer Electronic Control Board)"
We serviced a
FRIGIDAIRE RANGE
Model PLES389ECE
Near Miami Beach, FL 33140
Jessy
Job Details: 12/07/2023
I return to customer home to replace range burner and burner switch with new parts I tested range burner and burner switch theyre working properly
We serviced a
ELECTROLUX DRYER
Model EFME627UTT2
Near Miami Beach, FL 33139
Jessy
Job Details: 12/07/2023
Customer complained dryer HAS POWER BUT DOES NOTHING I checked dryer and the dryer belt is broke the cost to replace dryer belt is $571.38 I replace the dryers belt then I tested in front of the customer dryer is working properly now ; used 1 134719300 (Dryer drum belt) from stock
We serviced a
SUB ZERO REFRIGERATOR
Model 642/F
Near Sunny Isles Beach, FL 33160
Alex
Job Details: 12/07/2023
No defrost no defrost; saved tckt
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF32FMQDBSR/AA01
Near Cutler Bay, FL 33190
Francisco
Job Details: 12/06/2023
"no ice and freezer not freezing properly, test unit found refrigerant leak on evaporator, unit have R600, called NEW they re assign call to another company, complete call"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME16K3000AS
Near Miramar, FL 33023
Alex
Job Details: 12/06/2023
Replaced 3 m.switches and fuse - need backJob is complete; ordrng 3 Es16802 (M.switch)s and 1 Cf20fb (Fuse)
We serviced a
SAMSUNG ELECTRON OVEN
Model NE58K9500SG/AA-02
Near Islamorada, FL 33036
Antonio
Job Details: 12/06/2023
Customer complaint oven does not preheat to 175 OPERATIONS-OVEN NOT HEATING Terminal block is replaced in the unit and the power cable is diagnosed in front of the customer. The cooktop with its burners works and the oven works correctly.; used 1 WPW10245259 (Range Terminal Block) from stock
We serviced a
BOSCH DISHWASHER
Model 6C13UC/43
Near Miami, FL 33155
Jessy
Job Details: 12/06/2023
Customer complained dishwasher DOES NOT STOP/ DOES NOT SWITCH CYCLES I checked dishwasher and over flow switch Eason because there water and the bottom of dishwasher I dry out float switch then I started dishwasher is working properly now I did inform customer not to use too much soap he said ok
We serviced a
SAMSUNG ELECTRON RANGE
Model NE59M4320SS/AA
Near Sunrise, FL 33326
Alex
Job Details: 12/06/2023
Replaced rf switch - need it backJob is complete; ordrng 1 Dg44-01006b (Switch RF)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR/AA07
Near Miami, FL 33157
Francisco
Job Details: 12/06/2023
"dispenser makes noise DISPENSER-UNKNOWN ISSUE WITH DISPENSER, test unit order foulty parts, reschedule call ; ordrng 1 DA92-00384L (Ref electronic control board) and 1 DA97-08680G (Dispenser door) and 1 DA97-12675R (Ref dispenser cover)"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80B6061US
Near Weston, FL 33326
Alex
Job Details: 12/06/2023
Control shorted by faulty wire harness; ordrng 1 Dd97-00652a (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET21DMXDW02
Near Lauderhill, FL 33319
Alex
Job Details: 12/06/2023
Fridge is 30 year oldSealed system oil restriction; saved tckt
We serviced a
LG ELECTRONICS DRYER
Model DLE1501W
Near Miami, FL 33185
Jessy
Job Details: 12/06/2023
Customer complained dryer making loud noise on with clothes and with out cloths I checked dryer and dryer support rollers worn out making dryer drum jump I ordered support rollers ; ordrng 4 4581EL3001E (Dryer Drum Support Roller)s
We serviced a
VIKING REFRIGERATOR
Model DDSF136DSS02
Near Miami, FL 33156
Francisco
Job Details: 12/06/2023
"$159-STOPPED MAKING ICE, test unit replaced foulty ice maker charge Customer $850, complete call"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE26JSMKFSS
Near Miami, FL 33196
Francisco
Job Details: 12/06/2023
"Making a buzzing sound NOISE-COMPRESSOR MAKING NOISE, test unit order shorted compressor, allow extra time and labor, reschedule call ; ordrng 1 WR87X32004 (Compressor)"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD65EBSJ4WS
Near Big Pine Key, FL 33043
Antonio
Job Details: 12/06/2023
"Customer complaint Dryer won't dry, hot air does not come out of dryer. HEAT/DRY-NOT HEATING NOT DRYING The ordered parts are installed and diagnosed in front of the customer. unit is working without problems."
We serviced a
GENERAL ELECTRIC WASHER
Model GTW725BSN0WS
Near Doral, FL 33178
Jessy
Job Details: 12/06/2023
I return to customer home to replace washer suspension rods with new suspension rods I installed suspension rods then tested washer and it is working properly
We serviced a
SAMSUNG REFRIGERATOR
Model RF23R6301SR/AA
Near Miami, FL 33165
Francisco
Job Details: 12/06/2023
"NOT MAKING ICE , test unit order foulty parts, reschedule call; ordrng 1 DA97-12540K (Ref auger motor) and 1 DA97-14504A (Ref ice container) and 1 DA97-13718C (Ref ice maker)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22NPEDBSR/AA01
Near South Miami, FL 33143
Francisco
Job Details: 12/06/2023
"ice maker isnt making ice, test unit found ice under ice maker, clean ice, and adjuster water pressure to icemaker, complete call"
We serviced a
SAMSUNG ELECTRON RANGE
Model NE58F9500SS
Near Margate, FL 33063
Alex
Job Details: 12/06/2023
Replaced all parts
We serviced a
SAMSUNG ELECTRON OVEN
Model NQ70M7770DG/AA
Near Hialeah, FL 33013
Jessy
Job Details: 12/06/2023
I return to customer home to replace wall oven main pcb with new main pcb I tested wall oven after oven display turned on and I put it in bake for 350 a error for the door lock came up I didnt call Tech-Support and talk to Steven. He asked me for tomorrow and serial number. I gave it to him. Then asked me for a revision number I told him he did have one. He looked up the part number that I gave him and it was not the right part for Rome program so he gave me the right programming for the one with the double zeros as the revision number I have the correct part this time ; ordrng 1 DE92-03729P (Main pcb)
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near El Portal, FL 33138
Jessy
Job Details: 12/06/2023
Customer complained washer when it spin seems like it is unbalance when checked washer I could see washer tub ring was off broken on the liquid bleach on the washer going off balance the washer suspension rods worn out from heavy loads the cost to replace washer suspension rods and tub ring is $ 577.80 the customer is too close to the price of a new washer. Shell just replace it and pay the service fee. ; ordrng 1 W10531289 (Washer Tub Ring) and 1 W10537442 (Washer Damper)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model DFE28JMKIES
Near Summerland Key, FL 33042
Antonio
Job Details: 12/06/2023
Customer complaint Lights began to get dim. LIGHT-LIGHT NOT WORKING The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
GE REFRIGERATOR
Model TFX20JRXDWW
Near Miami, FL 33131
Francisco
Job Details: 12/06/2023
"NOT COOLING , test unit found shorted heaters, replaced heater, charge Customer $539.28, complete call"
We serviced a
MIELE COOKTOP
Model KM5773
Near Miami, FL 33130
Jessy
Job Details: 12/06/2023
"Customer complained cooktop touch pad not working customer told me ever since the first company came out. The unit hasnt been working when I try to remove it from the countertop I can only move it a little bit to the left and not that much to the right not enough to get the screws out but if I try to go back to the left, itll actually hit the countertop, so I called Gary I talk to him on video he told me to have a customer have someone come out and make the unit accessible? I explain to the customer he needs to have someone come out and make the unit accessible because I cant pull it out properly to remove the glass top he said OK ; saved tckt"
We serviced a
ELECTROLUX WASHER
Model EFLS617SIW0
Near Miami, FL 33133
Jessy
Job Details: 12/06/2023
I return to customer home to recheck washer for error code and the issue is E11 means long fill I checked washer diagnostics test and water was filling very slow I then pull washer out and checked shut off valves and the cold water wasnt on fully had to push it back hard to push I sprayed WD40 it to free it then I was able to push it back I then went back into diagnostic testing testing all the filling and the washer is filling properly
We serviced a
MAYTAG HOME LAUNDRY ELE
Model MHW6630HC0
Near Key West, FL 33040
Antonio
Job Details: 12/06/2023
"Customer complaint Not spinning and not completing the wash cycle DIAGNOSTIC VISIT I see that the tube is wobbly too much. The client indicates that another company has already come 5 times and they have changed many parts. I explained to Mark from NEW and he told me that this was not a condition of how many visits the client has received. I explained to him that for me The problem is in the shock and suspensions which does not allow the spin to be done correctly, the drain hose is fine although the space is very small I could not access completely and the washing machine has a stack in the dryer to be able to replace the parts that Mark authorized me We must remove the unit, I require a second man but the client indicates that he is not going to pay for that and additionally, where the unit is, it has a support that does not allow me to roll the unit easily either,MarkW11316766; ordrng 4 W11316766 (Washer Shock Absorber)s and 2 W11314394 (Washer Suspension Spring)s and 1 0000000 (2 Man)"
We serviced a
VIKING MICROWAVE
Model VMOS00
Near Coral Gables, FL 33156
Jessy
Job Details: 12/05/2023
"Customer complained microwave no power I checked microwave the fuse on noise filter was blown the cnt fuse has proper ohms, but the connections are very dark I replaced fuse on noise filter, start it microwave turn it off after making a loud noise and blow the fuse on noise filter I called tech support and talked to Dorian he had check transformer and its not give me a proper power. He told me to replace that and also replace the CNT fuse the cost to replace microwave transformer CNT fuse and noise filter, fuse Gary will call customer with full estimate ; ordrng 1 PM100016 (CNT FUSE) and 1 019082-000 (Microwave, transformer)"
We serviced a
MAGIC CHEF REFRIGERATOR
Model HMDR1000BE
Near Homestead, FL 33033
Francisco
Job Details: 12/05/2023
"NOT COOLING, test unit replaced shorted display board, insurance send Customer home, complete call"
We serviced a
FRIDIAIRE DRYER
Model FAQE7111LW0
Near Miami, FL 33143
Jessy
Job Details: 12/05/2023
"I turned to customer home to replace dryer, heating element, thermistor high limit thermostat with new parts I tested dryer it came on, but the heating element never start to heat so I took it apart again checked all the fuses heating element and they all tested good call Tech-Support first I talk to Richard he had me checking for voltage at the red wire coming into dryer. Do you have 120? Yeah me check voltage at the door switch. Also had me checking the wire at the limiter it didnt have 10 V so he had me to take everything apart once that happened the phone hung up. I actually end up talking to two people before I get taken, his name is Doug. We check continuity at the wires for the limiter door, switch the door switch, wise hair, continuity at the control board the limited why I say continuity at control board but it didnt have continuity. From the water is coming out of the back of the bulkhead Doug said there must be a internal short in the wiring that I will have to replace the wiring going down to the limiter to get the proper voltage to make the heating element come on. He did give me the part number for the wiring harness. I did inform the customer they will be charge for the wiring harness, and Office will call them with the price. ; ordrng 1 137033500 (Wiring harness)137033500 (Wiring harness)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN1WW
Near Florida City, FL 33034
Antonio
Job Details: 12/05/2023
"Customer complaint agitator not spinning techlineD:s// tech called in about unit requesting authorization to replace the gearcase, makes too much noise when it spins, tech is authorized to replace the gearcase in the unit Additionally, the bottom of the unit was checked and a worn pulley, cluth and belt was found, causing it to not wash correctly. Additionally, the unit with clothes began to walk and jump, suspensions are recommended.; ordrng 1 WH03X33729 (GEARCASE) and 1 WH05X24185 (CLUTCH) and 1 WH01X24434 (SPRING CLUTCH) and 2 WH16X26911 (ROD & SPRING ASSEMBLY LEFT - WHITE)s and 2 WH16X26910 (ROD & SPRING ASSEMBLY RIGHT - GREEN)s and 4 WH01X26970 (BALL JOINT UPPER)s and 1 WH01X27538 (BELT DRIVE) and 1 WH03X32097 (TRANSMISSION PULLEY & NUT)"
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LFXS30726S/00
Near Miami, FL 33155
Francisco
Job Details: 12/05/2023
"Fridge is still having issues. It will get cold, thaw out and get cold again |, test unit found refrigerant leak on ff side evaporator, and condenser order parts, allow extra time and labor, reschedule call ; ordrng 1 ADL73341415 (Ref evaporator) and 1 ACG73645002 (Ref condenser coli) and 1 W10143759 (Dryer)"
We serviced a
FRIGIDAIRE RANGE
Model FFEH3054USA
Near Coral Gables, FL 33146
Jessy
Job Details: 12/05/2023
"Customer complained range left burner getting to hot and the oven not getting to temperature I checked range burner and temperature sensor the left dual burner stay on 4,5,and 6 the oven the burner switch is shorted the temperature sensor does it have proper resistance? The bake element has 11 ohms I ordered temperature sensor,burner switch and bake element ; ordrng 1 316490003 (Range Oven Temperature Sensor) and 1 RangeBakeElement316413800 (Range Bake Element) and 1 316238202 (Range Dual Surface Element Control Switch)"
We serviced a
ELECTROLUX WASHER
Model EFLS617SIW0
Near Miami, FL 33133
Jessy
Job Details: 12/05/2023
Customer didnt answer the phone when I call I called three times and left voicemails. Brenda called her. She still didnt answer and Brenda called both numbers. Office will reschedule customer. ; saved tckt
We serviced a
LG ELECTRONICS DISHWASHER
Model LDF5545ST
Near Miramar, FL 33025
Alex
Job Details: 12/05/2023
Touchpad not responding; ordrng 1 AGL75172601 (Touch panel)
We serviced a
SAMSUNG ELECTRON DRYER
Model DV42H5200EW/A3-01
Near Homestead, FL 33030
Antonio
Job Details: 12/05/2023
Customer complaint dryer when you want to start it goes off POWER-NO POWERTech Antonio from Gator Appliance called in on this Samsung dryer stating the dryer immediately shuts off after pressing start. Tech had disconnected the loads even the motor then actuated the belt switch. There is either a short in the wiring or the customer's power can't handle the load of the motor. Based on how long the customer has been without a dryer and the more time it will take without an exact cause I will send this in for buyout 28 review
We serviced a
KUCHT COOKTOP OR RANGE
Model n/a
Near Miami, FL 33133
Jessy
Job Details: 12/05/2023
"I return to customer home to replace range burner igniter with new part when I started to install the igniter, I noticed the new one did not sit in the jet holder because it was too big. Its different than original igniter so I called Gary and explain to him that they new igniter is different then old igniter also said Ive been trying to repair this unit for 2 1/2 months and they keep sending us the wrong part. Hes going to have American Home Sheild transfer. It is called to someone who works on this brand? ; eml tckt failed"
We serviced a
VIKING MICROWAVE
Model VMOC206SS
Near Miami, FL 33133
Jessy
Job Details: 12/05/2023
I return to customer home to replace microwave CNT fuse with new fuse I tested microwave in front of customer and microwave is working properly
We serviced a
GE WASHER
Model GHWN4250D1WW
Near Miami Shores, FL 33150
Jessy
Job Details: 12/05/2023
I return to customer home to replace washer pressure switch and water valve with new parts. I tested washer and the pressure switch and water valve all working properly.
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LFXS26596/02
Near Miami, FL 33176
Francisco
Job Details: 12/05/2023
"not cooling COOLING-REFRIGERATOR AND FREEZER NOT COOLING, test unit found shorted compressor, unit have refrigerant R600, called NEW, they going to transfer call, complete call"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80F800UWS/AA-01
Near Palmetto Bay, FL 33157
Antonio
Job Details: 12/05/2023
"Customer complaint leaking There is a leak through the inner door and the fan seal, it is recommended to replace the indicated parts. Please take 2 hours to do this job, try to adjust but after a while the water leak continued.; ordrng 1 DD82-01090A (Dishwasher Door Inner Panel Assembly) and 1 DD61-00203B (Dishwasher fan cover bracket) and 1 DD62-00044A (Dishwasher door vent seal)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESR/AA-02
Near Palmetto Bay, FL 33157
Antonio
Job Details: 12/05/2023
"Customer complaint The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly. Light and ice maker failing ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY, LIGHT-LIGHT NOT WORKING"
We serviced a
GAGGENAU DISHWASHER
Model GHJHHHHJ
Near Miami Beach, FL 33141
Alex
Job Details: 12/05/2023
Per cx already drains ok
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LFXS30726S/00
Near Miami, FL 33155
Francisco
Job Details: 12/05/2023
"Fridge is still having issues. It will get cold, thaw out and get cold again |, test unit found refrigerant leak on ff side evaporator, and condenser order parts, allow extra time and labor, reschedule call ; ordrng 1 ADL73341415 (Ref evaporator) and 1 ACG73645002 (Ref condenser coli) and 1 W10143759 (Dryer)"
We serviced a
SUB ZERO REFRIGERATOR
Model 532
Near Miami, FL 33176
Antonio
Job Details: 12/05/2023
Please see notes tech 2
We serviced a
SAMSUNG DISHWASHER
Model DW80F800UWS
Near Miami Beach, FL 33140
Alex
Job Details: 12/05/2023
Liner alignmemt problem ex
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LFC22770ST
Near North Miami Beach, FL 33160
Alex
Job Details: 12/05/2023
Replaced all parts
We serviced a
GENERAL ELECTRIC WASHER
Model GFW450SPM1DG
Near Hallandale Beach, FL 33009
Antonio
Job Details: 12/04/2023
"Customer complaint When I arrived at the client's site, he left me a note telling me that I could enter through the Patio following his instructions since he was not at home, enter through the patio, install the ordered part and leave the unit working, send a video to the client so that see that the unit was working. I leave leaving everything as I found it and communicate with the client before leaving the property."
We serviced a
GE REFRIGERATOR
Model ZICS360NRILH
Near Lighthouse Point, FL 33064
Alex
Job Details: 12/04/2023
Door seal ripped ; ordrng 1 WR78X20985 (Door seal freezer)
We serviced a
FRIGIDAIRE HOME COOKING ELE
Model FGEW3066UFC
Near Cutler Bay, FL 33189
Jessy
Job Details: 12/04/2023
I return to customer home to replace wall oven cooling fan with new cooling fan I tested wall oven cooling fan in front of customer and its working properly
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFS26GSNBSS
Near Coral Springs, FL 33065
Alex
Job Details: 12/04/2023
Replaced ff evap fan motor - need itbackJob is complete; ordrng 1 WR60X26866 (Ff evap motor)
We serviced a
LG HOME LAUNDRY ELE
Model DLEX7600VE
Near Miami, FL 33173
Jessy
Job Details: 12/04/2023
I return to customer home to replace dryer pulley with new pulley I tested dryer in front of customer and its working properly
We serviced a
LG ELECTRONICS HOME LAUNDRY ELE
Model WT1101CW/00
Near Plantation, FL 33324
Antonio
Job Details: 12/04/2023
"Customer complaint 1 backwards e talk to Dustin techline:Ds// tech called in about unit stating drain pump will not stop running at the end of the cycle tech replaced the drain pump, advised tech to check the pressure switch hose and pressure switch if ok then replace the main board talk to erick later and Tech Antonio from Gator called in needing the part # for the main pcb EBR76262102140 Code; ordrng 1 EBR76262102 (Washer Electronic Control Board)"
We serviced a
SAMSUNG ELECTRON OVEN
Model FER300SX
Near Margate, FL 33063
Alex
Job Details: 12/04/2023
"Old membrane is giving 'SE' error . But when you put new one in, it is not detected at all ; ordrng 1 DG34-00014A (Membrane) and 1 DE92-03045B (Control)"
We serviced a
LG REFRIGERATOR
Model LFX33975ST/02
Near Miami, FL 33177
Francisco
Job Details: 12/04/2023
"UNIT IS NOT COOLING | TRANSFER VENDOR, test unit found shorted compressor, replaced compressor, dryer, complete sealing system job"
We serviced a
BOSCH HOME LAUNDRY ELE
Model WTG86400UC/08
Near Miami, FL 33126
Jessy
Job Details: 12/04/2023
I return customer home to replace dryer door. With new door when I took door out the box I noticed it didnt have the magnet to the top of the door. It had a long metal piece sticking out. I called Tech-Support and talk to Eric and he told me that was the wrong door because he didnt put in with the magnet that they will order the door and send it to the office ; ordrng 1 11015584 (Door assembly)