We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RS22T5561SR
Near Hollywood, FL 33020
Alex
Job Details: 03/19/2024
Replaced hub
We serviced a
BOSCH RANGE - GAS
Model HGI8056UC/01
Near Lake Worth Beach, FL 33460
Igor
Job Details: 03/19/2024
Parts replaced Oven works OK ; used 1 00755058 ( Range oven burner igniter) from stock
We serviced a
FULGAR MILANO MICROWAVE
Model F6PDP30S1
Near North Palm Beach, FL 33408
Gaby
Job Details: 03/19/2024
Replace upper oven fan.
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN1WW
Near Fort Lauderdale, FL 33309
David
Job Details: 03/19/2024
"Ge wash-not complete cycle.Replace main control board.Reprogram/run dianosis.Passed,normal operation.Advised customer to watch unit for operation and leaks."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23R6201SR/AA
Near Miami, FL 33168
Alex
Job Details: 03/19/2024
Adjusted ice room . Replaced ice maker - need it backJob is complete; ordrng 1 Da97-13718c (Ice maker) and 1 Silicone
We serviced a
SAMSUNG ELECTRON DRYER
Model DV22K6800EW/A1-11
Near Miami, FL 33134
Antonio
Job Details: 03/19/2024
"Customer complaint high pitch noise NOISE-NOISE DURING OPERATION se encontró Dryer Drum Bearing defectuoso se requiere reemplazar, favor ordenar.; ordrng 1 DC97-15720A (Dryer Drum Bearing)"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW450SPM1DG
Near Miami, FL 33145
Antonio
Job Details: 03/19/2024
"Customer complaint noise / shaking / vibrating NOISE-UNBALANCED/VIBRATE/SHAKE, OPERATIONS-UNBALANCED/VIBRATE/SHAKE call NEW and talk to Mark Techline (MC) tech called in with a bad rear bearing front half of tub broken tub support door boot and suspension. Did a techsee with tech took photos uploaded to ticket. Verified parts are needed for repair are WH45X22894 WH08X23479 WH45X23480 WH45X22914 WH01X20826. After looking up parts found spin basket and rear half of outer tub is NLA sending for BYOT28"
We serviced a
WHIRLPOOL WASHER
Model GHW9400PW1
Near Miami, FL 33142
Jessy
Job Details: 03/19/2024
"Customer complained washer not draining and door locked with clothes in washer and control panel start button is broken the door gasket is worn I checked washer the start button is broke on the control panel door was locked. Had to take it kickplate off to pool door release on door. Lock door gasket is worn out and twisted really bad. and drain pump propeller when I started looking up the parts for the control the only part I saw was the button for the start. All of the fittings for behind the buttons are no longer available, and the main control board behind it is no longer available. when I looked at the diagram, I did not see a plastic peas for the cancel ; ordrng 1 8181684 (Water pump) and 1 8182119 (Washer door boot) and 1 8181861 (Washer start button) and 1 8182052 (Push button) and 1 8182717 (Washer user interface)"
We serviced a
SUMMIT ICEMAKER
Model BIM680SGDR
Near Miami Beach, FL 33140
Francisco
Job Details: 03/19/2024
NO MAKING ICE, test unit found two condenser fans motor shorted, called Gary, charge Customer, reschedule call; saved tckt"
We serviced a
VIKING RANGE
Model VGR48-4G-WH
Near Miami, FL 33186
Jessy
Job Details: 03/18/2024
"I return to customers home to replace rains burner switches with new parts parts. Install new pause, tested burner switches and all it would do was spark it would not ignite a flame. I took the new ones off and replace them with the Old burner switches, it did not spark at all. I put the new ones back on and tacit them again they still only spark, no flame. I called TECH SUPPORT and talk to Jeff he asked me for the part number of the switches he said that was the wrong part number thats why they are not working. I did relay this to Gary and I gave him the part number. I told him to double check it with Viking he said OK.; ordrng 4 PA020011 (Switch)s"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF42H5000AW/A2-11
Near Miami, FL 33175
Jessy
Job Details: 03/18/2024
"I return to Customers home to replace washer user interface with new user interface to install new user interface when I try to test washer. He did power up the selector knob move one time. Then froze up I couldnt get it to go to any selection. Its give me the original issue of nothing working on the using a face call TECH SUPPORT and talk to Chris. I gave him the part number off the box when I looked at it, I could see on the box it says remanufactured. Chris said no that should not be a remanufacture part for Office to order it, and to send the one back thats defective; ordrng 1 DC92-01802J (Wash your user interface control)"
We serviced a
SAMSUNG ELECTRON RANGE
Model NX58H9500WS/AA
Near Miami, FL 33155
David
Job Details: 03/18/2024
"Samsung oven,no heat/bake.Replace igniter.Check function,normal operation."
We serviced a
MILANO OVEN
Model F6PIR365S1
Near Wellington, FL 33449
Igor
Job Details: 03/18/2024
Board replaced operation checked range works OK
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF26HFENDBC/AA-00
Near Miami, FL 33142
Antonio
Job Details: 03/18/2024
"Customer complaint DISPLAY IS NOT WORKING When the unit arrived it showed error 33E following instructions to reset the unit again without error on the display when I checked the compressor I observed that the condenser fan motor is not working this causes the condenser to overheat and generate the error , estimate is made in unity. But client did not approve repair Brenda collects service fee.00620.60; ordrng 1 DA97-15765C (Refrigerator Condenser Fan Motor Assembly)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22R7351SR/AA
Near Miramar, FL 33027
Alex
Job Details: 03/18/2024
Frozen ice room; ordrng 1 DA97-20157A (Ice bin) and 1 DA97-13718C (Ice maker) and 1 Silicone
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28JBEDBSG/AA
Near Miramar, FL 33027
Alex
Job Details: 03/18/2024
Replaced all parts
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GRS16DTHMRWW
Near Florida City, FL 33034
Francisco
Job Details: 03/18/2024
"COOLING-REFRIGERATOR IS NOT COLD ENOUGH, COOLING-REFRIGERATOR NOT COOLING, test unit replaced foulty evaporator fan motor, and blade, problem fixed complete call"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5200AW/US-03
Near Miami, FL 33156
Jessy
Job Details: 03/18/2024
I return to customer home to replace washer suspension rods with new washer suspension rods I installed and tested washer suspension rods
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RG28HDEDBSR/AA
Near Miami, FL 33174
David
Job Details: 03/18/2024
"Samsung refrigerator,water leaking out of dispenser assembly.Contact tech assistance (Dustin).Order filter assembly.; ordrng 1 Da97-14487d (Filter assembly)"
We serviced a
BOSCH DRYER
Model WTG86400UC/01
Near Miami, FL 33138
Antonio
Job Details: 03/18/2024
Customer complaint dryer is steel showed the same issue than before | RECALL AV The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.
We serviced a
LG REFRIGERATOR
Model LHSXS2706S/00
Near Wellington, FL 33414
Igor
Job Details: 03/18/2024
"Parts replaced Unit works OK; used 1 AEQ73569902 ( Icemaker), and 1 AJU75632520 ( Water inlet valve) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Miami Shores, FL 33150
Antonio
Job Details: 03/18/2024
"Customer Complaint Unit is Leaking / Check The client unit indicates that it had leaked water but when checking completely and testing it did not show the error and neither did the water leak, what if you notice is that the engine is generating a loud noise, it will be Recommends to the customer the indicated parts such as the Inner Door Gasket, Seal Door, Vent Seal, including the Pump Motor Assembly, she is the tenant, please send the estimate for her to send to the owner of the house. Just collect from the service fee that the tenant paid.Please send the estimate to the email in the notes DIAZ10.frances@gmail.com; ordrng 1 W10542314 (Dishwasher door seal) and 1 WP8269311 (Dishwasher Door Inner Panel) and 1 WP8269259 (Dishwasher vent gasket) and 1 W10806701 (Dishwasher Pump and Motor Assembly)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR
Near Hollywood, FL 33026
Alex
Job Details: 03/18/2024
Adjusted ice room.Replaced ice maker
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R6201SR/AA
Near Pembroke Pines, FL 33028
David
Job Details: 03/18/2024
"Samsung refrigerator,ice maker freezing up,,Install bucket/auger/ice maker,Advised customer to watch unit for leaks and operation"
We serviced a
SUB ZERO REFRIGERATOR
Model 601R/S
Near Palm Beach, FL 33480
Gaby
Job Details: 03/18/2024
"Replace heat exchange, evaporator pressure system for leaks. Vacuum unit and recharge r134."
We serviced a
FULGAR MILANO RANGE
Model F6PDF486GS1
Near Wellington, FL 33414
Igor
Job Details: 03/18/2024
"Parts replaced Burner works good ; used 1 1031668 ( Burner assy), 1 04DE1020980 ( Spark plug), and 1 4A0900240 ( Repair kit) from stock"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22N9781SR
Near Miami Shores, FL 33138
Alex
Job Details: 03/18/2024
Adjusted ice room.Replaced ice maker - need ice maker and silicone backIce bin is cracked - need to send it to cx so he can put it himself; ordrng 1 Da97-13718c (Ice maker) and 1 Silicone
We serviced a
SUMMIT OVEN
Model SEW24SS-OB
Near Miami, FL 33129
Jessy
Job Details: 03/18/2024
"Customer complained wall oven glass control panel was broken when they delivered it. I checked wall oven and the customer had a glass control panel sitting on the counter top I did call Gary at the I explain to him what the situation was with that customer saying that it came broken when he open the box so he had me call Summit and I talk to Lisa I tried several times, explaining to her what I see in front of me, and to explain to her that the power was not connected she told me that they sent to Cosmo Part and it was the wrong part. It was a display control board, not the actual glass she said she will pay us for our trip charge, and too close to call out and they pay us for any added labor when the customer received a new part, I inform customer what Lisa from summit told me to tell them that they will send the part to them, and the power needs to be connected the customer said hes not connecting to power. He needs a new unit. I told him he would have to take that up with summit customer service. he said ok"
We serviced a
LG DRYER - ELECTRIC
Model DLE7400WE
Near West Palm Beach, FL 33404
Gaby
Job Details: 03/18/2024
Dryer rollers and pulley need to be replaced.; ordrng 1 4561EL3002A (Pulley) and 4 4581EL3001M (Roller)s
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE27JGMAFWW
Near Biscayne Park, FL 33161
Alex
Job Details: 03/18/2024
Moisture in the back of ff section .I sent pictures to assurion Tim. Assurion wants to order flipper again and gasket; ordrng 1 Wr14x24747 (Gasket tower) and 1 WR17X25613 (Flipper)
We serviced a
DCS RANGE
Model RGU-366-L
Near West Palm Beach, FL 33412
Gaby
Job Details: 03/18/2024
Unit have several simmer jet holder that is clogged. Need to to remove part with taking base off.; eml tckt failed
We serviced a
JENN AIR MICROWAVE
Model JMC3215BS0
Near West Palm Beach, FL 33405
Igor
Job Details: 03/18/2024
Door switch replaced Microwave working OKAdditional payment part and labor); used 1 W10211972 ( Microwave door switch) from stock
We serviced a
SUB ZERO WINE COOLER
Model 427G-2
Near Coral Gables, FL 33156
Francisco
Job Details: 03/18/2024
"NOT COOLING AND IT SAYS SERVICE, when arrived unit was off, turn on start cooling, charge Customer, complete call"
We serviced a
GENERAL ELECTRIC WASHER
Model EWA5600K2WW
Near Miami, FL 33186
Antonio
Job Details: 03/18/2024
"Customer complaint When doing the washing cycle its visible that the clothes are getting yellowed for some reason, and it's not filling out with enough water. Client showed a stained light brown blanket or bedspread, when checking the unit in the basket area I did not find any rust accumulated on it, on the agitator I did find hair or hair and some mold, this was removed I only found it in the area from the water dispenser scale of the same color that possibly fell on the fabric and being white caused this stain, tell the customer that the residue can be cleaned on what is shown in the washing machine but there is no type of coverage for the garment damaged because it was caused by the washing machine, water is a determining factor for its use and the scale can be there for a long time, she agreed that she was going to call Customer Service because they must cover the damage to the fabric of her bedspread Otherwise, photos are included on the service bench to provide support and evidence that the agitator removes excess hair and mold and scale from the water dispenser. In the case of water, it tells you that this is the filling configuration and for the sample, the lid shows the amount of water it fills."
We serviced a
SAMSUNG ELECTRON WASHER
Model WA45M7050AW/A4-02
Near North Miami Beach, FL 33162
Jessy
Job Details: 03/18/2024
"I return to customer home to replace washer drain pump with new washer drain pump I installed and tested washer drain pump and when I plug washer in the lights started blinking. I unplug the washer and the light stop blinking. So I called TECH SUPPORT to let them know theres an issue with the outlet and he could bring up for the issues later. I talk to Stephen on virtual video to let him see when I plug that washer up it makes the lights blink. He said to inform customer they need electrician to come out, he had me to plug in my power cord across from the washer and the washer is working again before I left. I let the customer know again she needs to have a electrician come out she said she will."
We serviced a
KENMORE DRYER
Model 79681182310
Near Davie, FL 33328
David
Job Details: 03/18/2024
"Len more dry,filter issues.Check function.Excessive lint in filter assembly.Clean filter cavity.Filter now goes in.Normal operation."
We serviced a
LG ELECTRONICS WASHER
Model WM3270CW
Near Miami, FL 33176
Antonio
Job Details: 03/18/2024
"Cx having issues with his washer. Not draining and sometimes it won't start the cycle Error code ie./oe OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY faulty drainage pump was found, replacement is made with available stock, it is diagnosed in front of the client, unit works correctly.; used 1 4681EA2001T (MOTOR ASY PUMP) from stock"
We serviced a
GE MONOGRAM REFRIGERATOR
Model ZISS480DMCS
Near Miami, FL 33143
Francisco
Job Details: 03/15/2024
Customer not home
We serviced a
FULGAR MILANO REFRIGERATOR
Model F7PBM36S2-R
Near West Palm Beach, FL 33418
Gaby
Job Details: 03/15/2024
Need to order ice maker; schdld next appmnt for 3/11 MON !
We serviced a
SPEED QUEEN WASHER
Model AWN32SP116TW02
Near Hollywood, FL 33021
David
Job Details: 03/15/2024
"Speed queen wash,noise during agitation.Contact tech assistance .Contact Antonio.Order pulley kit.; ordrng 1 959p3 (Pulley kit)"
We serviced a
GE MICROWAVE
Model JVM3160RF8SS
Near Homestead, FL 33032
Jessy
Job Details: 03/15/2024
AV has notes for job
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME21M706BAS/AA
Near Fort Lauderdale, FL 33312
Alex
Job Details: 03/15/2024
Everything melted ; ordrng 1 DE26-00126A (Transformer) and 1 OM75P-21-ESGN (Magnetron) and 1 DE32-60011A (Sensor)
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R5060UG
Near Weston, FL 33327
David
Job Details: 03/15/2024
"Samsung dishwasher,noise during wash.Check function.Comming from door.Order dispenser assembly,; ordrng 1 Dd59-01001a (Dispenser)"
We serviced a
SUB ZERO REFRIGERATOR
Model 632/0
Near Coral Gables, FL 33156
Jessy
Job Details: 03/15/2024
"Returning to customers home to replace refrigerator, icemaker with new icemaker I installed icemaker then I tested icemaker and it is working properly"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R6201SR/AA-51
Near Homestead, FL 33032
Antonio
Job Details: 03/15/2024
Customer complaint the cx has a problem with his fridge because makes some weird noise NOISE-NOISE Error Code :n/a The ordered parts are installed and diagnosed in front of the client. unit remains working without problems. The temperature will normalize in 24 hours. The fresh food cover evaporator no longer makes the noise.
We serviced a
BOSCH DISHWASHER
Model SHPM78Z56N/01
Near Jupiter, FL 33458
Gaby
Job Details: 03/15/2024
Replace all parts and test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW0
Near Palm Beach Gardens, FL 33410
Igor
Job Details: 03/15/2024
Freezer door gasket replaced ; used 1 WP2319263W ( Gasket assembly) from stock
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45K6500AW/A2-11
Near Miami, FL 33185
Antonio
Job Details: 03/15/2024
"Customer complaint Not turning on and it's not draining. OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY, OPERATIONS-WASH CYCLE NOT WORKING PROPERLY, the customer only received the cold water valve, the hot water valve was not sent, the cold water valve was replaced and there is no longer a water leak in the dispenser , a diagnosis is made in front of the client, the unit works correctly."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model CFE29TSDBSS
Near Miami, FL 33138
Francisco
Job Details: 03/15/2024
"**Refrigerator is freezing** COOLING-REFRIGERATOR FREEZING, test unit replaced shorted temperature sensor on fresh food side refrigerator, truck stock part #WR55X10025, complete call ; used 1 WR55X10025 (Temperature sensor) from stock"
We serviced a
GENERAL ELECTRIC RANGE
Model JS760SL1SS
Near Sunrise, FL 33351
Alex
Job Details: 03/15/2024
Replaced rf switch - need backJob is complete; ordrng 1 WB24X25013 (Rf switch)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model n/a
Near Weston, FL 33326
David
Job Details: 03/15/2024
"Samsung refrigerator,noise from freezer.Bad evaporator fan.Replace evaporator fan motor assembly.Check function,normal operation."
We serviced a
FRIDIAIRE DISHWASHER
Model FFCD2413US1A
Near ,
Jessy
Job Details: 03/15/2024
I return to customer home to replace dishwasher control board with new dishwasher control board I installed c
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD02
Near Jupiter, FL 33469
Gaby
Job Details: 03/15/2024
Replace all part.
We serviced a
SAMSUNG ELECTRON FREEZER
Model RF23J9011SR
Near Pompano Beach, FL 33060
Alex
Job Details: 03/15/2024
Adjusted flex zone settings
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE26JSMAFSS
Near Miami, FL 33175
Jessy
Job Details: 03/15/2024
I return to customer home to replace refrigerator ice maker door gasket and ice vent gasket with new parts I tested refrigerator icemaker door gasket and vent gasket and they are sealing properly
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE58F9500SS/AA-06
Near Virginia Gardens, FL 33166
Antonio
Job Details: 03/15/2024
"Customer complaint 2 burners overheating OPERATIONS-BURNER EXCESSIVE FLAMES, OPERATIONS-OVERHEATING parts sent by Asurion are installed in the unit, the unit is diagnosed in front of the customer and is working correctly with the temperature at High and Low respectively."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near West Palm Beach, FL 33410
Igor
Job Details: 03/15/2024
"Water inlet valve replaced Float switch replaced Heater checked, heater OKCustomer instructed to ensure hot water (>120°F) into dishwasher ; used 1 W11434044 ( Water inlet valve), and 1 W11545764 ( Float switch) from stock"
We serviced a
GE DRYER
Model PTDS650EMOWT
Near Pompano Beach, FL 33069
David
Job Details: 03/15/2024
"Ge dryer,too long to dry.cuCheck function.Vent issue.Advised customer to contact vent company.Cust pd service call.
We serviced a
FULGAR MILANO FREEZER
Model F7IBM3601-R
Near Jupiter, FL 33469
Igor
Job Details: 03/15/2024
Helping Gaby
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNBFS
Near Parkland, FL 33067
David
Job Details: 03/15/2024
"Ge refrigerator,no ice.Replace ice maker.Advised customer to watch unit for leaks and operation."
We serviced a
SUB ZERO REFRIGERATOR
Model 695/S3
Near Bal Harbour, FL 33154
Alex
Job Details: 03/15/2024
Ice door is frozenCondenser fan doesnt spin; saved tckt
We serviced a
GE MONOGRAM REFRIGERATOR
Model ZISS480DMCS
Near Miami, FL 33143
Francisco
Job Details: 03/15/2024
Customer not home
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF25HMEDBSG/AA03
Near Cutler Bay, FL 33189
Francisco
Job Details: 03/15/2024
"The icemaker just stopped working. The water dispenser runs freely, but no ice is produced . ., test unit found shorted ice maker, replaced ice maker truck stock part #DA97-15217DDA97-15217D, complete call ; used 1 DA97-15217D (Ref icemaker assembly) from stock"
We serviced a
FRIGIDAIRE HOME COOKING ELE
Model FEF366EQD
Near Miami, FL 33193
Antonio
Job Details: 03/15/2024
"Customer complaint 3 of the burners stopped heating UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE When checking the unit, it is not that 3 burners stopped working, only one is damaged, it is necessary to order 1 left front burner with the switch.; ordrng 1 316436001 (Range Surface Element Control Switch) and 1 316135401 (Range Radiant Surface Element, 9-in)"
We serviced a
MAGIC CHEF WASHER
Model MCSTCW17W5
Near ,
Antonio
Job Details: 03/14/2024
"Customer complaint AS PER CUSTOMER UNIT IS STILL LEAKING /RECALLAV, if I found the water leak under the hose connected to the drain pump, it was not completely adjusted, make the adjustment and check that there was no water leak, the customer will be carrying out tests and Any problem will be communicated to the company."
We serviced a
FULGAR MILANO REFRIGERATOR
Model F7PBM36S2-R
Near West Palm Beach, FL 33418
Gaby
Job Details: 03/14/2024
Need to replace ice maker.; schdld next appmnt for 3/15 FRI !
We serviced a
LIEBHERR REFRIGERATOR
Model 90959601
Near North Palm Beach, FL 33408
Gaby
Job Details: 03/14/2024
"Spoke to customer and they said, ice maker produce 2 batch of ice and stop. Ice maker will need to be replaced.; eml tckt failed"
We serviced a
FRIDIAIRE DISHWASHER
Model LGID2475QF6A
Near Miami, FL 33185
Jessy
Job Details: 03/14/2024
Customer complained the dishwasher Spray Arm is falling off at top I checked dishwasher and the Dishwasher Spray Arm Manifold fitting at top is broken and want snap back to secure it? the cost to replace Dishwasher Spray Arm Manifold customer said thats new dishwasher ; ordrng 1 A00023201 (Dishwasher Spray Arm Manifold)
We serviced a
BOSCH MICROWAVE
Model HMB50152UC/05
Near Miami Shores, FL 33138
Igor
Job Details: 03/14/2024
Magnetron replacedUnit works OK
We serviced a
SAMSUNG ELECTRON FREEZER
Model RS25H5111SR/AA
Near Miami Lakes, FL 33014
Alex
Job Details: 03/14/2024
"Cleared and defrosted drsin line Adjusted ice maker teethIF tommorow recall no ice, need to order ice maker assemblyDA97-14253A; eml tckt failed"
We serviced a
THERMADOR COOKTOP
Model PC366BS/06
Near Fort Lauderdale, FL
Alex
Job Details: 03/14/2024
Need:Orifice hoders 6 and nuts for them 6Igniters 6Bolts 6Spark module 1Top burner stars 2Step bit for drilling; saved tckt
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF610PSJ5SS
Near Fort Lauderdale, FL 33311
David
Job Details: 03/14/2024
"Ge dishwasher,no input.Check function.Bad user interface.Order user interface.; ordrng 1 Wd21x31902 (User interface)"
We serviced a
JENN AIR OVEN
Model JJW2830WS00
Near Coral Gables, FL 33146
Jessy
Job Details: 03/14/2024
Customer complained error code F8E1 came up 1 time when she baking in upper oven I started oven at 11:25 upper oven by starting bake 400° and letting oven run to 12:0with no error code I informed customer if it happens again to call office ; saved tckt
We serviced a
FULGOR MILANO RANGE
Model n/a
Near Jupiter, FL 33458
Gaby
Job Details: 03/14/2024
Replace encoder for burner.
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF260BEAESG
Near Fort Lauderdale, FL 33315
Alex
Job Details: 03/14/2024
Replaced all parts
We serviced a
SCOTSMAN ICE MAKER
Model SCCP50MB-1SS
Near Boca Raton, FL 33434
Igor
Job Details: 03/14/2024
"Operation checked, drainage checked, unit leveledDoor seal orderedCustomer instructed to clean the scale; ordrng 1 13-0949-03 (Scotsman door gasket)"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5200AW/US-03
Near Miami, FL 33156
Jessy
Job Details: 03/14/2024
"Customer complained washer shaking too much I checked washer suspension rods when I looked at spin basket, I can see it sitting more to the right front I did the suspension rod test what they require you to do to test the suspension right by pushing down in the middle of spin basket I did this four times, and every time basket comes up and go directly to the right front. The di issue the suspension rods are worn out I order suspension rods ; ordrng 4 DC97-16350U (Suspension Rod)s"
We serviced a
BOSCH DISHWASHER
Model SHE53C85N/01
Near Miami, FL 33133
Antonio
Job Details: 03/14/2024
"Customer complaint Covering parts and labor due to error code, 4 vertical LEDs flashing andunit will not start It was observed that the water leak is through the water inlet, it fills but after a few seconds the leak detector is activated, Customer tells me that it will Call Bosch because the unit is new and you wouldn't want them to start replacing parts with a unit that was so recently purchased. For our part, we will send the information to Bosch for the affected part.; saved tckt"
We serviced a
LIEBHERR ICEMAKER
Model 90959401
Near Palm Beach Shores, FL 33404
Gaby
Job Details: 03/14/2024
"Ice maker arm was broken, but part was sent to customer. Replace ice maker and reset it."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7201SR/AA
Near Miami, FL 33182
Francisco
Job Details: 03/14/2024
"Fan is making noises at the time that the machine is close, but once cx open | RECALL FC, called NEW tech line, spoke with Mark, he say order temperature sensor, and change position of sensor to the other tube, order part reschedule call; ordrng 1 DA32-10104N (Ref temperature sensor)"
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LRMVS3006S/00
Near Miami, FL 33155
Francisco
Job Details: 03/14/2024
"there is water on drawer on bottom and on top refrigerator door has water on it some leaking . . ., test unit order foulty parts, reschedule call; ordrng 1 ADQ73913310 (Ref water reservoir and filter head assembly) and 1 MEB65420001 (Rear handle) and 1 MEB65420002 (Rear handle)"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DMT800RHS
Near Miami, FL 33179
Alex
Job Details: 03/14/2024
No failures at the time of visit. D/w drain hose doesnt have loop because garbage disposal is far away
We serviced a
FRIGIDAIRE WASHER
Model FTF2140FS1
Near Hialeah, FL 33018
Antonio
Job Details: 03/14/2024
Customer complaint after the load is finished the washer has water under it like its been leaking The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
LIEBHERR REFRIGERATOR
Model 91264201
Near Boca Raton, FL 33431
Igor
Job Details: 03/14/2024
Ice maker door defrostedUnit works ok
We serviced a
SPEED QUEEN DRYER
Model ADE6HRYS177TW01
Near Miami, FL 33156
Jessy
Job Details: 03/14/2024
"Customer complained dryer making loud noise I checked dryer support, rollers and pulley. I started drying in dry time i could here the clacking noise I took dry a pot, and there was a piece of screen with a piece of plastic on a tip that was hitting the inside of the drum that was stuck in between the drum in the bulkhead I removed it, put everything back together and tested dryer again it is not making any noise its working"
We serviced a
SAMSUNG ELECTRON WASHER
Model WV60M9900AV/
Near Plantation, FL 33323
David
Job Details: 03/14/2024
"Samsung washer,leaking/bad lid lock.Replace lid lock/dispenser rebuild kit.Check function,normal operation.Advised customer to watch unit for operation and leaks."
We serviced a
LIEBHERR REFRIGERATOR
Model 0901129-02
Near Palm Beach, FL 33480
Gaby
Job Details: 03/14/2024
Add clip to ice maker basket. And remove soft close. Customer does not like the door to have the mechanism. I advise customer items on shelf may failed.
We serviced a
ELECTROLUX REFRIGERATOR
Model FRT18G6JBA
Near Miami, FL 33143
Francisco
Job Details: 03/14/2024
"ICEMAKER NOT MAKING ICE, test unit replaced foulty icemaker truck stock collected check #2111, complete call ; used 1 241798231 (Icemaker) from stock"
We serviced a
SUB ZERO FREEZER
Model BI-36F/0
Near Boca Raton, FL 33432
Igor
Job Details: 03/14/2024
"Freezer evaporator frozen, drain frozen Evaporator defrosted, heater repairedUnit works ok"
We serviced a
THERMADOR REFRIGERATOR
Model T18ID800LP/62
Near Wellington, FL 33414
Gaby
Job Details: 03/14/2024
Found customer not able to reset filter on screen. Reset filter and gave customer explanation.
We serviced a
KITCHENAID ICE MAKER
Model KUID508ESS1
Near Miami Beach, FL 33140
Alex
Job Details: 03/14/2024
Heater grid shorted out; ordrng 1 W10919199 (Heater grid)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS8
Near Miami, FL 33177
Jessy
Job Details: 03/14/2024
"I return to customer home to recheck refrigerator freezer thats not cooling first check to see if the compressor it is on but not hot kind of warm. The condenser fan is on. I took the panel off to check froze pattern on evaporator. Theres a lot of ice to the top and on the sides. Also, the fan blades were full of ice and broke one of the blades off will need a sealed system to come check the refrigerant to see if his low will need a evaporator fan blade when you come to check unit; ordrng 1 242219302 (Evaporator Fan Blade)"
We serviced a
SAMSUNG ELECTRON WASHER
Model WV60M9900AV/
Near Plantation, FL 33323
Antonio
Job Details: 03/14/2024
Customer complaint Top part isn't working/ 2 OF 2 see notes tech David
We serviced a
LG ELECTRONICS DRYER
Model DLEX5170W
Near Fort Lauderdale, FL
David
Job Details: 03/14/2024
"Lg dryer,making noise.Check function.Bad suspension.Order rollers/idler assy.; ordrng 1 456el3002a (Idle assembly) and 4 4581el3001a (Rollers)s"
We serviced a
GE MONOGRAM REFRIGERATOR
Model ZISS480DMCS
Near Miami, FL 33143
Francisco
Job Details: 03/14/2024
FREZER IS NOT COOLING, Customer not home; saved tckt"
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model n/a
Near Palm Beach Gardens, FL 33410
Igor
Job Details: 03/13/2024
"Water dispensed unevenly Ordered filter housing and water filterWater filter is not covered by warranty, Customer paid for water filter ; ordrng 1 W11162042 (Filter housing) and 1 EDR1RXD1 (Water filter)"
We serviced a
FULGAR MILANO REFRIGERATOR
Model F7PBM36S2-R
Near West Palm Beach, FL 33418
Gaby
Job Details: 03/13/2024
Found large block of ice on ice maker. Ice maker was not in the home position. Remove ice and nay need to replace ice maker.***need to call tech for part number. They was close.; schdld next appmnt for 3/14 THU !
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR
Near Miami, FL 33187
Francisco
Job Details: 03/13/2024
"Unit is causing frost under the poultry cabinet UNABLE TO CATEGORIZE | RECALL FC, test unit replaced foulty water filter housing, complete call"
We serviced a
NEWTON NEWTON RANGEHOOD
Model n/a
Near Miami, FL 33176
Jessy
Job Details: 03/13/2024
Customer complained exhaust hood fan not working when I look at the exhaust hood I can see that it looks close to the bathroom fan. This is a very old model. I did talk to Gary and he said we dont work on knees.
We serviced a
FULGAR MILANO REFRIGERATOR
Model G91629NWLU
Near West Palm Beach, FL 33410
Gaby
Job Details: 03/13/2024
"Found ice maker tray broken, this is called the ice to not break from the flex tray. I also notice l freeze drawers rails pull mechanism is defective.; ordrng 1 1r000917 (Ice maker) and 1 Shipping, used 1 1r0001226 (Rail) from stock"