Service History 15

We serviced a

FULGOR OVEN

Model n/a

Near Deerfield Beach, FL 33441

Alex

Job Details: 03/21/2024

Replaced 2 potentiometers

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF27T5201SG/AA

Near Cutler Bay, FL 33190

Francisco

Job Details: 03/21/2024

"the ice maker stopped making ice ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY, test unit order foulty parts to fix ice production, reschedule call ; ordrng 1 DA97-21040A (Ref ice container) and 1 DA97-15217B (Ref ice maker) and 1 DA97-12540G (Ref auger motor) and 1 DA81-05595A (Silicon)"

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Miami, FL 33138

Jessy

Job Details: 03/21/2024

Customer complained washer NOT FINISHING THE CYCLE HAS WATER INSIDE i checked washer drain filter first and there was nothing in the filter. I did it start washer in quick wash to time and it did drain the water out. I called TECH SUPPORT and did a full diagnostics with Dylan and washer is working properly. Customer gave me four towels I started a quick wash for 20 minutes and the washer did complete cycle I had to explain to the customer how to load the washer because they are overloaded washer and he made it understand when I explain to him how to load washer

We serviced a

SUB ZERO WINE COOLER

Model 427G-2

Near Miami, FL 33129

Francisco

Job Details: 03/21/2024

"Customer complaint not cooling, test unit found refrigerant leak on evaporator, have to replaced evaporators, heat exchanger, and dryer, spoke with Gary, allowed extra time and labor, reschedule call ; saved tckt"

We serviced a

SUB ZERO FREEZER

Model BI-36F/0

Near Boca Raton, FL 33432

Igor

Job Details: 03/21/2024

"Error 15201Called technical support,Control board relay stuck, have to replace control board Control board orderedAlso need paper invoice for owner; ordrng 1 N (Subzero BI-36F control board)"

We serviced a

GENERAL ELECTRIC HOME LAUNDRY ELE

Model GTW465ASN1WW

Near Miami, FL 33186

Antonio

Job Details: 03/21/2024

"Customer complaint is not draining OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY The suspensions in the unit are replaced, the lid lock is replaced, the corner supports of the unit are adjusted so that it is balanced, it is diagnosed in front of the person who was in the house, the unit works correctly, the client will be carrying out tests with cycles of washed."

We serviced a

FRIGIDAIRE HOME COOKING ELE

Model FEF366EQD

Near Miami, FL 33193

Antonio

Job Details: 03/21/2024

"Customer complaint 3 of the burners stopped heating UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE, the requested parts are replaced in the unit, a diagnosis is made in front of the customer, the unit works correctly"

We serviced a

FRIGIDAIRE RANGE - GAS

Model FGEH3047VFD

Near Boynton Beach, FL 33437

Igor

Job Details: 03/21/2024

Part replaced Range works OK; used 1 5304526193 ( User interface) from stock

We serviced a

BOSCH DISHWASHER

Model SGV68U53UC/G1

Near Miami, FL 33147

Antonio

Job Details: 03/21/2024

"Customer complaint LEAVING THE SPOTS ON THE GLASSES It is observed that the glass cups and glasses remain with stains after the removal cycle ends, the customer purchased the 3-in-1 Finish option and it all started from there since they previously used the normal finish , I called Bosch and they told me that probably the finish I bought is not suitable for the unit and they recommend that I purchase the previous one or replace it with Cascade. Client will be doing it and any problem will be communicated to the company. service fee is collected.50101075839424 nw 52 ln 33178"

We serviced a

GENERAL ELECTRIC DRYER

Model GFT14ESSM1WW

Near Miami, FL 33132

Antonio

Job Details: 03/21/2024

"Customer complaint no heat If the unit heats up, components are checked and nothing abnormal was found in the unit that can be visibly identified. I instructed the customer to use the unit's settings to the maximum. She indicated that it was not heating. I explained to her that possibly the Air Fluf was using that option and for this reason the drying was not working. I recommended doing drying cycles in both cotton, quick dry, and timed dry so that it could evaluate which was the best option but the unit is heating up.Address correct: 20330 NE 2 AVE MIAMI, FL 33179 Apt:23D"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413USA

Near Miami, FL 33138

Jessy

Job Details: 03/21/2024

"Customer complained dishwasher not latching properly and leaking water I checked dishwasher and it isnt installed properly and I has to adjust level legs to get it to say level even when I leveled off dishwasher, the door still not latching properly because the customer had to lift it up so many times to imagine that the door latch isnt latching properly. Also, the door seal is in the seal because its worn at bottom of seal on both sides I order a door latch and door seal ; ordrng 1 5304516818 (Dishwasher door latch) and 1 154827601 (Dishwasher door seal)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN1WW

Near Fort Lauderdale, FL 33309

David

Job Details: 03/21/2024

Ge washer-not spinning.Check function Contact ge tech assistance (Denny).Belt shredded.Order belt.; ordrng 1 Wh01x27538 (Belt)

We serviced a

SAMSUNG ELECTRON DISHWASHER

Model DW80R5060UG

Near Weston, FL 33327

David

Job Details: 03/21/2024

Samsung dishwashernoise from door.Wrong part(# given by Samsung tech).Reorder right part.; ordrng 1 Dd59-01002a (Dispenser)

We serviced a

LIEBHERR REFRIGERATOR

Model 0906014-03

Near Boca Raton, FL 33433

Gaby

Job Details: 03/21/2024

"Inspect unit thoroughly. Everything is working fine,. No water connection to unit, therefore, I was not to test water dispenser. Lower hinges is making noise. Parts was order by Shawn.; ordrd 2 945454800 (Hinge)s"

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WF50R8500AV/US

Near Sunrise, FL 33351

David

Job Details: 03/20/2024

"Samsung washer-boot clamp broke.Wrong clamp sent.Reorder door clamp.; ordrng 1 Dc97-21832a (Boot clamp), states that autho needed"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF23M8090SG/AA-00

Near Miami, FL 33187

Antonio

Job Details: 03/20/2024

"Customer complaint WATER DISPENCER BUTTON CAME OFF,ICE MAKER NOT MAKING ICE 2/2 WORKING ICE NOT COMING OUT LEAKAGE FROM THE ICE MAKER CONTROLS-BUTTONS NOT WORKINGTechline (CC): SP called in, see pics in SB for Samsung disp lever broke. confirmed Techline was called with diagnosis and parts are authorized for disp lever and IM updates. Advised Tech to call on site if any issues occur during part install. Unit has failures with the lever dispenser, Chris authorized the additional parts to request, the container has frozen, the indicated parts must be ordered.Cris ; ordrng 1 DA97-17297B (Refrigerator dispenser lever assembly) and 1 DA97-13718C (Refrigerator Ice Maker Assembly) and 1 DA97-12540K (Refrigerator Auger Motor) and 1 DA97-17285B (Refrigerator Ice Container Assembly)"

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model DVE45R6300V/SAA3

Near Sunrise, FL 33351

David

Job Details: 03/20/2024

Samsung dryer-no heat.Bad element.Replace element.Normal operation.

We serviced a

GENERAL ELECTRIC RESIDENTIAL REFR

Model n/a

Near Palm Beach Gardens, FL 33418

Igor

Job Details: 03/20/2024

Handle replaced

We serviced a

SAMSUNG ELECTRON WASHER

Model WV60M9900AV/A5-02

Near Miami, FL 33185

Antonio

Job Details: 03/20/2024

"Customer complaint signal came out of place. same issue as last claim. DOOR-SEAL/GASKET BROKEN/TORN/CAME OFF, the parts authorized by Asurion were installed, the diagnostic in front of the customer unit is calibrated and works correctly."

We serviced a

LG REFRIGERATOR

Model LFXS26526596S/04

Near West Palm Beach, FL 33409

Igor

Job Details: 03/20/2024

"Freezer door gasket replaced because the old one is worn outOperation checked, compressor works but freezer evaporator is worm, +44°FSigns of refrigerant leaking near compressor Called to technical support and asked to transfer this job to the company working with seal systems ; used 1 MDS38201427 ( Freezer door gasket) from stock"

We serviced a

THERMADOR REFRIGERATOR

Model T36

Near Lake Worth Beach, FL

Gaby

Job Details: 03/20/2024

"Fresh food section fan was making noise due to frozen suction line. Adjust line, o fan does not draw hot air and cause ice build up."

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model FRSS2623AS8

Near Miami, FL 33177

Francisco

Job Details: 03/20/2024

"Not cooling UNABLE TO CATEGORIZE FAILURE-UNEXPECTED FAILURE CATEGORY | RECALL JL, replaced broken evaporator fan blade, complete call"

We serviced a

SAMSUNG ELECTRON WASHER

Model WV60M9900AV/A5-02

Near Miami, FL 33182

Antonio

Job Details: 03/20/2024

"Customer complaint Washing machine goes through cycles, but won't drain OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY unit does not drain, problems were found with the drain pump its replacement is recommended.SAMSUNG FLEXWASHER; ordrng 1 DC31-00181C (Motor Ac Pump)"

We serviced a

SUBZERO REFRIGERATOR

Model 532

Near West Palm Beach, FL 33411

Igor

Job Details: 03/20/2024

Temperature control replaced Unit works OK

We serviced a

U-LINE ICE MAKER

Model U-C01175S-00

Near Miami, FL 33143

Jessy

Job Details: 03/20/2024

"I returned to customers home to replace under the counter refrigerator, icemaker and water valve with new parts. I installed the parts then I turn refrigerator on, but it did not come on. I turn the oven on switch unit did not come on. I took the back cover off to check compressor to see if it was on it was not when I started to check compressor and condenser fan I could see Some white wires. I traced them to the front of the compressor and there was a three and one jumpstart connected to the compressor that the previous company put on the compressor. I did show this to the customer also Ill let Gary know that they put a jumpstart on the compressor I explain to the customer when using a jumpstart it means that the compressor is about to go out. He told me the previous company was supposed to replace the compressor I told him they did he ask for a estimate for replacing the compressor. Ill let Gary know and Gary is going to call him with a estimate ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Wellington, FL 33414

Gaby

Job Details: 03/20/2024

"When customer calling for water, water line would making tumbling sounds. Replace valve and replace filter from customer. If problem return, filter housing would need replaced."

We serviced a

SAMSUNG ELECTRON DISHWASHER

Model M

Near Hollywood, FL 33021

David

Job Details: 03/20/2024

Samsung dishwasher.Issue with ticket status.Contact technical assistance (Eric).No information available.Advised management contact new for status

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WA48H7400AW/AA

Near Pembroke Pines, FL 33025

David

Job Details: 03/20/2024

"Samsung washer,wash plate issue.Replace was plate/cap.Check function,normal operation.Advised customer to watch unit for operation and leaks."

We serviced a

SCOTSMAN ICE MAKER

Model SCCP30MA-1SU

Near Boca Raton, FL 33496

Igor

Job Details: 03/20/2024

Unit is highly scaled and needs cleaning Offered cleaning forPaid service call

We serviced a

ASKO DISHWASHER

Model ART 492632/05

Near Palm Beach, FL 33480

Igor

Job Details: 03/20/2024

Control panel replaced Unit works OK; used 1 7731001901 ( Control board) from stock

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF27T5501SR/AA51

Near Miami, FL 33175

Francisco

Job Details: 03/20/2024

"The Ice is not working at all | Is leaking water inside | Make noises when using ice maker . . ., test unit order parts to fix ice production, and water , reschedule call; ordrng 1 DA97-21041A (Ref water filter housing assembly) and 1 DA97-21040A (Ref ice container) and 1 DA97-12540A (Ref auger motor) and 1 DA97-21004A (Ref air duct and cover assembly), used 1 DA62-00305A (Ref water supply coupling) from stock"

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WF42H5000AW/A2-11

Near Miami, FL 33175

Jessy

Job Details: 03/20/2024

"I return to customer home to replace washer user interface assembly with new part I installed part then tested washer and its still selecting knob, still isnt turning wont move off normal. Cant get any other functions on the using in a face to respond only can power off and power down. Call TECH SUPPORT and talk to Chris again. He told me he guess it could be a communication issue between a main board and a user in the face he said the old board isnt responding to the new user interface. He said he is authorizing me to order new control board a new user interface. He wants me to replace both at the same time. this is the same person. I talk to the last time when I told him he the only other thing it could be is the control board, but he told me it was the refurbish user interface to re-order it and yes I did hang up on him twice and I still get him back so now he got me just putting Parts in ; eml tckt failed"

We serviced a

SAMSUNG ELECTRON DISHWASHER

Model NE59J7850WS/AA

Near Pembroke Pines, FL 33024

David

Job Details: 03/20/2024

"Samsung dishwasher-making noise at door.As to technical assistance (Samsung),replace dispenser assembly.Check function, normal operation.Customer call if needs service."

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF22R7551SR/AA

Near Miami, FL 33165

Antonio

Job Details: 03/20/2024

"Customer complaint NOT MAKING ICE ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY Error Code: 41, ice maker and auger motor are installed in the unit, the unit must be left under observation for 24 hours, for error 41 the display is already the correct Family Hub configuration, it responds satisfactorily."

We serviced a

SUB ZERO REFRIGERATOR

Model 695/S3

Near Bal Harbour, FL 33154

Alex

Job Details: 03/20/2024

Replaced ice chute heater and cond fan motor

We serviced a

BOSCH DISHWASHER

Model SHE53C85N/01

Near Miami, FL 33133

Antonio

Job Details: 03/20/2024

"Customer complaint Covering parts and labor due to error code, 4 vertical LEDs flashing and unit will not start, the unit outside the space where it is installed works, client regulate the water pressure and it worked during the time I was there, client will be carrying out tests and If the problem continues, it will call Bosch toThey replaced the unit."

We serviced a

LG ELECTRONICS WASHER

Model WM9000HVA

Near Miami, FL 33147

Jessy

Job Details: 03/20/2024

Customer complained washer not draining I checked washer and it was full of water. I tilted it back and checked drain pump. The propeller is broke from the shaft I ordered drain pump. ; ordrng 1 4681EA2001T (Washer drain pump)

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WF50R8500AV

Near Pembroke Pines, FL 33029

David

Job Details: 03/20/2024

"Samsung washer,shakes.Check function.Bad suspension.Order shocks.; ordrng 4 Dc66-00470d (Shocks)s"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF23HTEDBSR/AA

Near Pembroke Pines, FL 33029

David

Job Details: 03/20/2024

"Samsung refrigerator,noise from ice maker.Replace auger/ice maker assembly.Check function,normal operation.Advised customer to watch unit for operation and leaks."

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF31FMEDBSR/AA03

Near Miami, FL 33173

Francisco

Job Details: 03/20/2024

"The refrigerator ice maker is not working properly and also the water dispenser is not with, test unit replaced foulty parts, complete call"

We serviced a

ASKO DISHWASHER

Model DFI663.U

Near Coral Gables, FL 33143

Antonio

Job Details: 03/20/2024

"Customer complaint THERES ELECTRICITY BUT DOES NOT TURN ON, PC board is installed in the unit, it is configured and diagnosed in front of the customer in the presence and the unit washes and drains without problems"

We serviced a

MIELE FREEZER

Model F1911VI/46

Near Bal Harbour, FL 33154

Alex

Job Details: 03/20/2024

Defrosted drain line Drip pan heater tested 0.5k ohm per tech support its ok

We serviced a

ELECTROLUX DRYER

Model EFMG627UIW0

Near Bal Harbour, FL 33154

Jessy

Job Details: 03/20/2024

"I return to customer home to replace dryer support rollers, thermistor and pulley with new parts I installed parts then tested dryer and it is working properly I did text customer dryer vent cleaner come out like we talked about she told me she didnt know she was going to call them now and have them come out"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHB2899PF3

Near Miami, FL 33173

Francisco

Job Details: 03/20/2024

ICEMAKER IS NOT MAKING ICE, test unit found shorted ice maker, replaced icemaker truck stock part #243297613, charge Custome, , complete call ; used 1 243297613 (Ref ice maker assembly) from stock"

We serviced a

MAGIC CHEF REFRIGERATOR

Model HMDR1000BE

Near Miami, FL 33193

Francisco

Job Details: 03/20/2024

"making weird noise NOISE-MOTOR MAKING NOISE, test unit found evaporator fan motor noise, order fan, and blade, reschedule call ; ordrng 1 3059900004 (Evaporator fan motor) and 1 3059900004fb (Evaporator fan blade)"

We serviced a

WHILPOOL GOLD DRYER

Model WED94HEAW0

Near Miami, FL 33196

Antonio

Job Details: 03/20/2024

"Customer complaint SOUND LIKE SOMETHING IS TRIPPING IT WONT TURN ON // 1 OF 2 customer did not approve repair, drive motor, defective, service fee for diagnosis is collected, Return to the customer's home today 03-20-2024 Because the client called indicating that the dryer duct had come out, I went back and adjusted it, added aluminum tape to adjust it and the client provided me with a strap so that it would be tight and not come out, photos are added for evidence."

We serviced a

GENERAL ELECTRIC OVEN

Model ZET9050SH6SS

Near West Palm Beach, FL 33411

Gaby

Job Details: 03/20/2024

"Customer complaining unit not heating evenly. Place thermocouple in oven and turn to convection bake 350, wich is the setting customer using. After 17minutes, both meter was reading same temperature. I advise customer to place thermometer in oven and record display and thermometer."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW8

Near West Palm Beach, FL 33417

Gaby

Job Details: 03/20/2024

Found several parts in unit broken. Only gasket was sent and replaced. Unit is leaking from drain pa due to excessive item in freezer wich will cause unit Toru longer and crest more ice on evaporator.; ordrd 1 240534901 (Rack door) and 1 240534701 (Rack doir) and 1 240364790 (Crisper) and 1 5303918823 (Handle)

We serviced a

SPEED QUEEN DRYER - ELECTRIC

Model ADE4BRGS177TW01

Near Palm Beach, FL 33480

Gaby

Job Details: 03/20/2024

"Dryer vent is obstructing unit from venting correctly. I check temperature with tech, prior to pulling unit out, temperature was 150-132F, after pulling dryer temp was 192-128F. Customer need to have a squared vent or leave unit pull out. Job completed."

We serviced a

WHIRLPOOL CORPOR OVEN

Model n/a

Near Sunrise, FL 33322

Alex

Job Details: 03/19/2024

Replaced bimetal need backPulled single oven out of cabinet by myselfExtra labour Job is complete; ordrng 1 WP4449751 (Bimetal)

We serviced a

BOSCH REFRIGERATOR

Model B36CT80SNS/08

Near Jupiter, FL 33458

Gaby

Job Details: 03/19/2024

Found unit with defective led light. And broken handle.; ordrng 2 10007092 (Light)s and 2 10007093 (Light bar)s and 2 10014800 (Handle)s

We serviced a

SAMSUNG ELECTRON DISHWASHER

Model DW80F600UTS/AA-01

Near Miami, FL 33170

Antonio

Job Details: 03/19/2024

"Customer complaint stayed running after cycle and went to heavy load unit has failures with the case break of the unit, replacement is recommended.; ordrng 1 DD82-01373A (Case Brake Assembly)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF30HBEDBSR/AA01

Near Homestead, FL 33033

Francisco

Job Details: 03/19/2024

"UNIT IS NOT COOLING, test unit found internal refrigerant leak, called AHS, spoke with Cindy, they going to replace refrigerator"

We serviced a

GE DRYER

Model GTDP280ED3WW

Near Miami, FL 33196

Jessy

Job Details: 03/19/2024

I return to customer home to replace dryer heating element and high limit thermostat with new parts I installed parts and then tested dryer and it is working properly

We serviced a

AZURE WINE COOLER

Model n/a

Near Jupiter, FL 33477

Gaby

Job Details: 03/19/2024

"Unit evaporator not cooling at all. Check compressor and found 36v ac to starter. Replace starter but compressor not working.Spoke to Azure tech, and I was advise by Francisco repair will be more the replacement. Tech line-(855)520-1559"

We serviced a

GE REFRIGERATOR

Model ZISS360DRES

Near Fort Lauderdale, FL 33306

Alex

Job Details: 03/19/2024

Pulled build in fridge out of cabinet

We serviced a

GENERAL ELECTRIC DRYER

Model GTD33EASK0WW

Near Fort Lauderdale, FL 33309

David

Job Details: 03/19/2024

"Ge dryer-no run.Broken control panel/timer/start switch.Replace parts.Check function,normal operation."

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PVD28BYNBFS

Near Parkland, FL 33067

David

Job Details: 03/19/2024

Ge refrigerator-missing screw.Check function.Screw missing out of filter assembly .Install screw.

We serviced a

SAMSUNG ELECTRON DISHWASHER

Model DW80K7050US

Near Lauderdale-by-the-Sea, FL 33308

Alex

Job Details: 03/19/2024

Pulled dishwaser out of cabiet no leak found . Possible cause eccesive suds foaming

We serviced a

GENERAL ELECTRIC FREEZER

Model n/a

Near Fort Lauderdale, FL 33306

Alex

Job Details: 03/19/2024

Fridge was overheating and compressor extremly hot because of clogged cond coils Cleaned condenser coils - per Mark cleaning is covered only one time

We serviced a

SUMMIT BEVERAGE CENTER

Model n/a

Near Miami, FL 33156

Francisco

Job Details: 03/19/2024

"UNIT HAS ICE BUILD UP IN REAR, test unit unit have refrigerant leak, called Summit ext328, they going to replace unit, complete call"

We serviced a

ASKO DISHWASHER

Model DFI663XXL.U

Near Palm Beach, FL 33480

Igor

Job Details: 03/19/2024

Control board replaced Door springs tightened Unit working OK

We serviced a

SAMSUNG REFRIGERATOR

Model RF18A5101WW R51

Near Palm Beach Gardens, FL 33410

Gaby

Job Details: 03/19/2024

"Customer complaining, no ice and cant open freezer door. Reset ice maker and it test ok. Basket roller was not sliding on rail smoothly, added wd40 and door was smooth. Job completed ***advise customer If problem persists, freezer rail and ice maker wold be replaced."

We serviced a

SAMSUNG ELECTRON WASHER

Model WF45R6100AP/US-03

Near Coral Gables, FL 33146

Jessy

Job Details: 03/19/2024

I return to customer home to replace washer drain pump assembly with new part I installed part and tested washer and it is working properly

We serviced a

LG ELECTRONICS WASHER

Model LDS5540ST

Near Parkland, FL 33067

David

Job Details: 03/19/2024

Lg dishwasher-no input.Check function.Contact tech support (mark).Order main control board/noise filter board.; ordrng 1 Ebr69906302 (User interface) and 1 6201ec1006t (Noise filter)

We serviced a

LG ELECTRONICS MICROWAVE

Model LMHM2237ST/01

Near Plantation, FL

David

Job Details: 03/19/2024

"Lg microwave,no heat.Install magnetron/capacitor/diode.Power goes to magnetron for 1/2 seconds.Contact tech assistance (mark).Bad relay on main board.Order board.; ordrng 1 Ebr77659110 (Pcb assy), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEAW0

Near Miami, FL 33196

Antonio

Job Details: 03/19/2024

"Customer complaint UNBALANCE / 159.00/ 2 OF 2 Customer did not approve repair, suspensions and defective absorber,159.00 service fee is collected for diagnosis802.93; ordrng 4 WPW10261492 (Washer shock absorber)s and 2 W11266650 (Washer Suspension Spring)s"

We serviced a

ELECTROLUX HOME DRYER

Model EFME627UTT2

Near Key Biscayne, FL 33149

Jessy

Job Details: 03/19/2024

I return to customer home to recheck dryer for new issue is and when I checked dryer the belt is broken NOT A RECALL NEW ISSUE WITH BROKEN BELT I replaced dryer with truck stock part I tested dryer and it is working properly ; used 1 137292700 (Dryer belt) from stock

We serviced a

GE REFRIGERATOR

Model GTH18GBDERBB

Near Miami, FL 33142

Francisco

Job Details: 03/19/2024

"NOT COMING ON 4/4, test unit refrigerator cooling fine, have broken door handle, order part, reschedule call ; ordrng 1 WR12X11009 (Ref door handle set (black ))"

We serviced a

FULGAR MILANO REFRIGERATOR

Model F7PBM36S1-L

Near West Palm Beach, FL 33410

Gaby

Job Details: 03/19/2024

"After thoroughly checking all components that was recommended, I found water line heater with open continuity. I then found 120v in molex plug to heater. Water line was frozen. Defrost line. Need to replace heater. ; ordrng 1 1r0000839 (Heater)"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RS22T5561SR

Near Hollywood, FL 33020

Alex

Job Details: 03/19/2024

Replaced hub

We serviced a

BOSCH RANGE - GAS

Model HGI8056UC/01

Near Lake Worth Beach, FL 33460

Igor

Job Details: 03/19/2024

Parts replaced Oven works OK ; used 1 00755058 ( Range oven burner igniter) from stock

We serviced a

FULGAR MILANO MICROWAVE

Model F6PDP30S1

Near North Palm Beach, FL 33408

Gaby

Job Details: 03/19/2024

Replace upper oven fan.

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN1WW

Near Fort Lauderdale, FL 33309

David

Job Details: 03/19/2024

"Ge wash-not complete cycle.Replace main control board.Reprogram/run dianosis.Passed,normal operation.Advised customer to watch unit for operation and leaks."

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF23R6201SR/AA

Near Miami, FL 33168

Alex

Job Details: 03/19/2024

Adjusted ice room . Replaced ice maker - need it backJob is complete; ordrng 1 Da97-13718c (Ice maker) and 1 Silicone

We serviced a

SAMSUNG ELECTRON DRYER

Model DV22K6800EW/A1-11

Near Miami, FL 33134

Antonio

Job Details: 03/19/2024

"Customer complaint high pitch noise NOISE-NOISE DURING OPERATION se encontró Dryer Drum Bearing defectuoso se requiere reemplazar, favor ordenar.; ordrng 1 DC97-15720A (Dryer Drum Bearing)"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW450SPM1DG

Near Miami, FL 33145

Antonio

Job Details: 03/19/2024

"Customer complaint noise / shaking / vibrating NOISE-UNBALANCED/VIBRATE/SHAKE, OPERATIONS-UNBALANCED/VIBRATE/SHAKE call NEW and talk to Mark Techline (MC) tech called in with a bad rear bearing front half of tub broken tub support door boot and suspension. Did a techsee with tech took photos uploaded to ticket. Verified parts are needed for repair are WH45X22894 WH08X23479 WH45X23480 WH45X22914 WH01X20826. After looking up parts found spin basket and rear half of outer tub is NLA sending for BYOT28"

We serviced a

WHIRLPOOL WASHER

Model GHW9400PW1

Near Miami, FL 33142

Jessy

Job Details: 03/19/2024

"Customer complained washer not draining and door locked with clothes in washer and control panel start button is broken the door gasket is worn I checked washer the start button is broke on the control panel door was locked. Had to take it kickplate off to pool door release on door. Lock door gasket is worn out and twisted really bad. and drain pump propeller when I started looking up the parts for the control the only part I saw was the button for the start. All of the fittings for behind the buttons are no longer available, and the main control board behind it is no longer available. when I looked at the diagram, I did not see a plastic peas for the cancel ; ordrng 1 8181684 (Water pump) and 1 8182119 (Washer door boot) and 1 8181861 (Washer start button) and 1 8182052 (Push button) and 1 8182717 (Washer user interface)"

We serviced a

SUMMIT ICEMAKER

Model BIM680SGDR

Near Miami Beach, FL 33140

Francisco

Job Details: 03/19/2024

NO MAKING ICE, test unit found two condenser fans motor shorted, called Gary, charge Customer, reschedule call; saved tckt"

We serviced a

VIKING RANGE

Model VGR48-4G-WH

Near Miami, FL 33186

Jessy

Job Details: 03/18/2024

"I return to customers home to replace rains burner switches with new parts parts. Install new pause, tested burner switches and all it would do was spark it would not ignite a flame. I took the new ones off and replace them with the Old burner switches, it did not spark at all. I put the new ones back on and tacit them again they still only spark, no flame. I called TECH SUPPORT and talk to Jeff he asked me for the part number of the switches he said that was the wrong part number thats why they are not working. I did relay this to Gary and I gave him the part number. I told him to double check it with Viking he said OK.; ordrng 4 PA020011 (Switch)s"

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WF42H5000AW/A2-11

Near Miami, FL 33175

Jessy

Job Details: 03/18/2024

"I return to Customers home to replace washer user interface with new user interface to install new user interface when I try to test washer. He did power up the selector knob move one time. Then froze up I couldnt get it to go to any selection. Its give me the original issue of nothing working on the using a face call TECH SUPPORT and talk to Chris. I gave him the part number off the box when I looked at it, I could see on the box it says remanufactured. Chris said no that should not be a remanufacture part for Office to order it, and to send the one back thats defective; ordrng 1 DC92-01802J (Wash your user interface control)"

We serviced a

SAMSUNG ELECTRON RANGE

Model NX58H9500WS/AA

Near Miami, FL 33155

David

Job Details: 03/18/2024

"Samsung oven,no heat/bake.Replace igniter.Check function,normal operation."

We serviced a

MILANO OVEN

Model F6PIR365S1

Near Wellington, FL 33449

Igor

Job Details: 03/18/2024

Board replaced operation checked range works OK

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF26HFENDBC/AA-00

Near Miami, FL 33142

Antonio

Job Details: 03/18/2024

"Customer complaint DISPLAY IS NOT WORKING When the unit arrived it showed error 33E following instructions to reset the unit again without error on the display when I checked the compressor I observed that the condenser fan motor is not working this causes the condenser to overheat and generate the error , estimate is made in unity. But client did not approve repair Brenda collects service fee.00620.60; ordrng 1 DA97-15765C (Refrigerator Condenser Fan Motor Assembly)"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF22R7351SR/AA

Near Miramar, FL 33027

Alex

Job Details: 03/18/2024

Frozen ice room; ordrng 1 DA97-20157A (Ice bin) and 1 DA97-13718C (Ice maker) and 1 Silicone

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF28JBEDBSG/AA

Near Miramar, FL 33027

Alex

Job Details: 03/18/2024

Replaced all parts

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GRS16DTHMRWW

Near Florida City, FL 33034

Francisco

Job Details: 03/18/2024

"COOLING-REFRIGERATOR IS NOT COLD ENOUGH, COOLING-REFRIGERATOR NOT COOLING, test unit replaced foulty evaporator fan motor, and blade, problem fixed complete call"

We serviced a

SAMSUNG ELECTRON WASHER

Model WA50R5200AW/US-03

Near Miami, FL 33156

Jessy

Job Details: 03/18/2024

I return to customer home to replace washer suspension rods with new washer suspension rods I installed and tested washer suspension rods

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RG28HDEDBSR/AA

Near Miami, FL 33174

David

Job Details: 03/18/2024

"Samsung refrigerator,water leaking out of dispenser assembly.Contact tech assistance (Dustin).Order filter assembly.; ordrng 1 Da97-14487d (Filter assembly)"

We serviced a

BOSCH DRYER

Model WTG86400UC/01

Near Miami, FL 33138

Antonio

Job Details: 03/18/2024

Customer complaint dryer is steel showed the same issue than before | RECALL AV The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.

We serviced a

LG REFRIGERATOR

Model LHSXS2706S/00

Near Wellington, FL 33414

Igor

Job Details: 03/18/2024

"Parts replaced Unit works OK; used 1 AEQ73569902 ( Icemaker), and 1 AJU75632520 ( Water inlet valve) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS0

Near Miami Shores, FL 33150

Antonio

Job Details: 03/18/2024

"Customer Complaint Unit is Leaking / Check The client unit indicates that it had leaked water but when checking completely and testing it did not show the error and neither did the water leak, what if you notice is that the engine is generating a loud noise, it will be Recommends to the customer the indicated parts such as the Inner Door Gasket, Seal Door, Vent Seal, including the Pump Motor Assembly, she is the tenant, please send the estimate for her to send to the owner of the house. Just collect from the service fee that the tenant paid.Please send the estimate to the email in the notes DIAZ10.frances@gmail.com; ordrng 1 W10542314 (Dishwasher door seal) and 1 WP8269311 (Dishwasher Door Inner Panel) and 1 WP8269259 (Dishwasher vent gasket) and 1 W10806701 (Dishwasher Pump and Motor Assembly)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR

Near Hollywood, FL 33026

Alex

Job Details: 03/18/2024

Adjusted ice room.Replaced ice maker

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF28R6201SR/AA

Near Pembroke Pines, FL 33028

David

Job Details: 03/18/2024

"Samsung refrigerator,ice maker freezing up,,Install bucket/auger/ice maker,Advised customer to watch unit for leaks and operation"

We serviced a

SUB ZERO REFRIGERATOR

Model 601R/S

Near Palm Beach, FL 33480

Gaby

Job Details: 03/18/2024

"Replace heat exchange, evaporator pressure system for leaks. Vacuum unit and recharge r134."

We serviced a

FULGAR MILANO RANGE

Model F6PDF486GS1

Near Wellington, FL 33414

Igor

Job Details: 03/18/2024

"Parts replaced Burner works good ; used 1 1031668 ( Burner assy), 1 04DE1020980 ( Spark plug), and 1 4A0900240 ( Repair kit) from stock"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF22N9781SR

Near Miami Shores, FL 33138

Alex

Job Details: 03/18/2024

Adjusted ice room.Replaced ice maker - need ice maker and silicone backIce bin is cracked - need to send it to cx so he can put it himself; ordrng 1 Da97-13718c (Ice maker) and 1 Silicone

We serviced a

SUMMIT OVEN

Model SEW24SS-OB

Near Miami, FL 33129

Jessy

Job Details: 03/18/2024

"Customer complained wall oven glass control panel was broken when they delivered it. I checked wall oven and the customer had a glass control panel sitting on the counter top I did call Gary at the I explain to him what the situation was with that customer saying that it came broken when he open the box so he had me call Summit and I talk to Lisa I tried several times, explaining to her what I see in front of me, and to explain to her that the power was not connected she told me that they sent to Cosmo Part and it was the wrong part. It was a display control board, not the actual glass she said she will pay us for our trip charge, and too close to call out and they pay us for any added labor when the customer received a new part, I inform customer what Lisa from summit told me to tell them that they will send the part to them, and the power needs to be connected the customer said hes not connecting to power. He needs a new unit. I told him he would have to take that up with summit customer service. he said ok"

We serviced a

LG DRYER - ELECTRIC

Model DLE7400WE

Near West Palm Beach, FL 33404

Gaby

Job Details: 03/18/2024

Dryer rollers and pulley need to be replaced.; ordrng 1 4561EL3002A (Pulley) and 4 4581EL3001M (Roller)s

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNE27JGMAFWW

Near Biscayne Park, FL 33161

Alex

Job Details: 03/18/2024

Moisture in the back of ff section .I sent pictures to assurion Tim. Assurion wants to order flipper again and gasket; ordrng 1 Wr14x24747 (Gasket tower) and 1 WR17X25613 (Flipper)

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