We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23M8570SG/AA05
Near Miami, FL 33176
Francisco
Job Details: 01/23/2024
"1817810774, , ICE MAKER -- LEAK WATER ICE MAKER-LEAK WATER | RECALL FC, test unit clean ice on icemaker, seal ice cabinet, problem fixed complete call"
We serviced a
SAMSUNG ELECTRON OVEN
Model WHATS GOING ON MOM I
Near Miami, FL 33156
Jessy
Job Details: 01/23/2024
Customer complained microwave heating properly I tested microwave with Magic light in a cup of water the water do you get hot the light did turn red and heat it up the water theres nothing wrong with this microwave that I can see right now this microwave is working properly. I did talk to Eric from Tech-Support and he watch me do it on virtual in the microwave still heated up the water he told me he will put the notations in there that the microwave is working.
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model MC17J8000CS-01
Near Miami, FL 33193
Jessy
Job Details: 01/23/2024
Customer complained microwave not heating I tested microwave with magic light and it didnt light up but the magnetron was very loud while I had it running then called Samsung Tech Support and I talk to Ike. He did verify what I knew. Already was the problem that it was the magnetron and capacitor he advise me to replace the Magnatron capacitor in diode ; ordrng 1 2501-001035 (Microwave high-voltage capacitor) and 1 OM75P10ESGN (Microwave magnetron) and 1 DE59-00002A (Microwave high-voltage diode)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RG28HDEDBSR/AA
Near Miami, FL 33174
David
Job Details: 01/23/2024
"Im leaking in back of unit Install Im kit; ordrng 1 Da82-02702a (Im kit) and 1 Da81-05595a (Silicone), used 1 Da97-14474c (Bucket) from stock"
We serviced a
GENERAL ELECTRIC HOME LAUNDRY ELE
Model GTW465ASN0WW
Near Miami, FL 33145
Jessy
Job Details: 01/23/2024
I return to customer home recheck washer I first call Tech-Support and talk to Dustin. He had me to re-check the control board personality. He told me if the customer had a power surge. It will knock the personality out. We check the personality on the washers control board The personality was correct so he had me to check for errors at one error for the control board and one for pressure sensor. Want me to check to make sure the pressure sensor hose connected to the control board and it Wass. He told me to re-order the control board and call Tech-Support to program the control board ; ordrng 1 WH22X28845 (Control board)
We serviced a
SAMSUNG WASHER
Model WF45T6000AW/A5
Near Jupiter, FL 33477
Igor
Job Details: 01/23/2024
"Drain pump replaced Performance checked, works OK; used 1 DC97-20621A ( Drain pump) from stock"
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LMXS30796S/00
Near Miami, FL 33177
Francisco
Job Details: 01/23/2024
"Ice in ice maker seems to be melting and there is a leak under the freezer, test unit found shorted compressor, replaced compressor, dryer, complete sealing system job"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF530PSM0SS
Near Surfside, FL 33154
Alex
Job Details: 01/23/2024
Unit is completly out; ordrng 1 WD21X31909 (Ui) and 1 WD21X32165 (Control)
We serviced a
GE DISHWASHER
Model GHDT168V00SS
Near Miami, FL 33130
Jessy
Job Details: 01/23/2024
"Customer complained dishwasher not draining I checked dishwasher drain pump and hose and the issue is there were two pieces of plastic stuck in the drain pump, preventing the propellers return I removed plastic pieces out of drain pump that stopping propellers from turn off everything back together started it rinse cycle a completed cycle in our dishwasher is draining properly now
We serviced a
SAMSUNG HOME LAUNDRY ELE
Model DV42H5200EW/AA
Near Wellington, FL 33414
Gaby
Job Details: 01/23/2024
Heater have a broken wire.; ordrng 1 DC47-00016A (Cut off) and 1 Dc47-00019a (Heater)
We serviced a
GE WASHER
Model WSM2700HAWWW
Near Miami, FL 33130
Jessy
Job Details: 01/23/2024
"Customer complained washer leaking water I checked washer and the issue bleach dispenser was full of soap and fabric softener, running over down the left side of the wash ring onto the bottom washer I took wash ring off and cleaned all the soap and fabric softener out with hot water and a brush. I tested washer by rinse cycle and if it is cycle without leaking it working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Jupiter, FL 33458
Igor
Job Details: 01/23/2024
"Evaporator fan replaced ; used 1 WP2169152 ( Fan blade), and 1 W11559968 ( Evaporator fan) from stock"
We serviced a
MILANO REFRIGERATOR
Model G91629NWLU
Near Palm Beach Gardens, FL 33410
Igor
Job Details: 01/23/2024
Ice maker replaced ; used 1 N/A ( Ice maker) from stock
We serviced a
OTHER REFRIGERATOR
Model FRW1213
Near Loxahatchee, FL 33470
Gaby
Job Details: 01/23/2024
Unit fan are turning very slow. Clicking sound coming from control board.***tech cant find company to provide part number.; saved tckt
We serviced a
LG REFRIGERATOR
Model LFXC24726S/00
Near Miami Shores, FL 33138
Alex
Job Details: 01/23/2024
Sealed system Freon leak
We serviced a
ELECTROLUX WASHER
Model UY
Near Miami Beach, FL 33139
Jessy
Job Details: 01/23/2024
I return to customer home to replace washer door gasket with new washer door gasket I tested washer door gasket and it is sealing properly q; saved tckt
We serviced a
KITCHENAID INCOR REFRIGERATOR
Model KRMF706EBS01
Near Davie, FL 33331
Alex
Job Details: 01/22/2024
Ice maker doesnt work ; ordrng 1 W10864519 (Adapter ice room) and 1 W11658802 (Ice maker)
We serviced a
LIEBHERR REFRIGERATOR
Model 0900485-01
Near Palm Beach Gardens, FL 33418
Gaby
Job Details: 01/22/2024
Replace evaporator sensor and test unit ice maker
We serviced a
FISHER & PAY DISHWASHER
Model n/a
Near Miami, FL 33196
Jessy
Job Details: 01/22/2024
Customer complained dishwasher top drawer dont have power I checked dishwasher when took control panel off I see liquid leak inside the control panel has a crack in it Gary is going to put the parts and I need for the dishwasher ; eml tckt failed
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF4287HARS/XAA01
Near Miami, FL 33176
Francisco
Job Details: 01/22/2024
"Loud motor sound stops when opening door UNABLE TO CATEGORIZE FAILURE-UNEXPECTED FAILURE CATEGORY, test unit fresh food side not cooling, called NEW tech line spoke with Mark, replaced foulty parts, complete call"
We serviced a
FULGOR MILANO REFRIGERATOR
Model n/a
Near Palm Beach Gardens, FL 33418
Gaby
Job Details: 01/22/2024
Adjust legs and check door level.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near West Palm Beach, FL 33407
Igor
Job Details: 01/22/2024
Lid latch replaced Machine works OK; used 1 W11513248 ( Lid lock) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Fort Lauderdale, FL
Alex
Job Details: 01/22/2024
Someone already worked on this sealed systemSealed system has a leak and contaminated Not worth repair; ordrng 1 W10160407 (Compressor) and 1 WP12866903 (Tube) and 1 12002730 (Evaporator) and 1 WPB2150504 (Filter dryer) and 1 Chargeport
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NQ70M7770DS/AA-50
Near Miami, FL 33176
Jessy
Job Details: 01/22/2024
Customer complained microwave power conv per heat taking to long to heat up I checked microwave by confirming what I thought was the issue and it is I talk to Wally from Samsung Tech-Support and he had me do a factory reset on the microwave oven combo. He told me to replace the entire door assembly because the installation is falling down and that was giving you the issue with heating I then called NEW Tech-Support And talk to Dustin. He gave me authorization to replace the door assembly because you cant take that door part and replace the installation he said to replace the whole door. ; ordrng 1 DE94-03942C (Microwave door assembly)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23M8070SR/AA04
Near Miami, FL 33186
Francisco
Job Details: 01/22/2024
"ice maker is stuck. Icemaker not working. Water Jars is not filling, every now and then . . ., when arrived ice container full of ice, test unit adjusted water pressure to icemaker, complete call"
We serviced a
ASKO WASHER
Model 461611/02
Near Riviera Beach, FL
Gaby
Job Details: 01/22/2024
The hook in panel is damaged and need to replace. ; ordrng 1 503108 (Panel)
We serviced a
BOSCH MICROWAVE OVEN
Model n/a
Near Wellington, FL 33414
Igor
Job Details: 01/22/2024
"the parts were not delivered, the delivery company says they have problems with truck or something We have to reschedule ; eml tckt failed"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA54R7200AW/US-03
Near Florida City, FL 33034
Antonio
Job Details: 01/22/2024
"Customer complaint makes weird noises and would show an error saying the washer is unbalanced NOISE-SCRAPING 2/2 the suspensions in the unit are replaced, calibration is performed, the unit works correctly, the client will be carrying out tests with washing cycles."
We serviced a
SAMSUNG ELECTRON DRYER
Model DV50R5400V/A3
Near Miami, FL 33155
Jessy
Job Details: 01/22/2024
I return to customer home to replace dryer main control board with new control board I tested dryer and its working properly
We serviced a
WHIRLPOOL CORPOR REFRIGERATOR
Model n/a
Near Boynton Beach, FL 33437
Igor
Job Details: 01/22/2024
Ice maker only makes crushed ice and no cubed iceFound - Ice mill stuck in crushed ice position Ice mill fixed
We serviced a
GENERAL ELECTRIC DISHWASHER
Model DDT700SSN2SS
Near Plantation, FL 33325
Alex
Job Details: 01/22/2024
Replaced all parts
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22KREDBSR/AA07
Near Miami, FL 33165
Francisco
Job Details: 01/22/2024
"ice maker is not dispensing ice anymore., test unit found block of ice on icemaker, clean ice adjusted water pressure to refrigerator, problem fixed complete call"
We serviced a
GE REFRIGERATOR
Model PYR22KYNIFS
Near Jupiter, FL 33477
Gaby
Job Details: 01/22/2024
Housing was leaking. Replace filter housing. **WR02X13684WR01X29059
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD02407LB0B
Near Miami, FL 33145
Jessy
Job Details: 01/22/2024
"Customer complained dishwasher leaking water I checked dishwasher for water leak and its coming from dishwasher not being installed properly. Its leaning forward someone put it in and didnt level it properly or attach it properly its leaning forwards like youre sitting in a hold on the right side if youre facing it, and when the dishwasher starts to fill with water the water come out the right side on the bottom cause its leaning fort and not level someone needs to come out and reinstall the dishwasher so we can be leveled and attach properly"
We serviced a
GE DISHWASHER
Model n/a
Near Homestead, FL 33032
Antonio
Job Details: 01/22/2024
"Customer complaint NOT COMING ONE When I arrived at the client's site, he was remodeling the kitchen, the unit was connected but it was not directly on the counter. When checking the unit, I did not find the model or serial number of the unit anywhere. In the inner door area, it has a broken plastic base, handle and they tried to adjust it with some silicone or glue, I explained it to the client and he has no knowledge of that according to what he told me and to define this is not a normal guarantee, it is defined as cosmetic abuse, in the case he might need the parts that I described below After speaking with Ana, she told me to put them in, but we will not be able to order them because we do not have identification of the team or unit. Please check the photos so you understand what I'm talking about.; ordrng 1 000000000000 (Handle) and 1 000000000000 (Inner Door)"
We serviced a
SAMSUNG ELECTRON OVEN
Model NE59M4310SS-AA
Near Plantation, FL 33322
Alex
Job Details: 01/22/2024
Upper vutton still doesnt respond even with new touch pad . Need to order another control; ordrng 1 DE94-03926A (Control)
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80K505US
Near Margate, FL 33063
Alex
Job Details: 01/22/2024
Replaced all parts
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE59M4320SS
Near Coral Springs, FL 33067
Alex
Job Details: 01/22/2024
Replaced Rf and Rr regulators - need backJob is complete ; ordrng 1 Dg44-01006b (Rf regulator) and 1 Dg44-01005b (Rr regulator)
We serviced a
FULGOR MILANO RANGE
Model n/a
Near Jupiter, FL 33458
Gaby
Job Details: 01/22/2024
"When customer turn oven ON, the display would show F15 turn breaker of 30 seconds and tried oven bake cycle and it worked. Spoke to tech Lindsey and was advised if encoder is not turn all the way to off position, when customer tried oven this issue will happen again, but if unit is on the off position and this happens again then encoder will need to be replaced."
We serviced a
GE DISHWASHER
Model PDW9280L00SS
Near Miami, FL 33131
Jessy
Job Details: 01/22/2024
"Customer complained dishwasher not draining I checked dishwasher drain hose and drain pump and the glass broke the propeller off shaft the drain pump is long available and there is no substitute. Ill check three distributors, and they all say the same thing no longer available; ordrng 1 WD26X10039 (Drain Pump)"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R5061UG/AA-00
Near Miami, FL 33177
Antonio
Job Details: 01/22/2024
Customer complaint not staying closed The ordered parts are installed and diagnosed in front of the client. unit remains working without problems. client will be carrying out washing cycles
We serviced a
ASKO DISHWASHER
Model DBI675THXXLS.U
Near Delray Beach, FL 33445
Igor
Job Details: 01/22/2024
Soap dispenser replaced Rinse aid added15 minutes cycle ranCustomer agreed soap is dissolved OK; used 1 700275 ( Soap dispenser) from stock
We serviced a
THERMADOR DISHWASHER
Model DWHD650WPR/19
Near Jupiter, FL 33458
Gaby
Job Details: 01/22/2024
The door is not opening properly due to door panel on dishwasher is to large causing the door to not opening properly. This is a custom panel issue.
We serviced a
SAMSUNG MICROWAVE
Model NQ70M7770DS/AA
Near Boca Raton, FL 33434
Igor
Job Details: 01/22/2024
"Parts replaced Operation checked, machine working OK; used 1 DE47-20005A ( Thermostat), 1 DE96-00912C ( Assembly thermostat), 1 DE47-2009A ( Thermostat), 1 WB27X10928 ( Fuse), and 1 WC15304509451 ( Fuse) from stock"
We serviced a
KENMORE WASHER
Model 41741122410
Near North Bay Village, FL 33141
Jessy
Job Details: 01/22/2024
I return to customer home to washer dispenser drawer handle with new part I installed the handle and tested washer soap dispenser handle and its working properly
We serviced a
ELECTROLUX WASHER
Model EWFLS70JSS0
Near Miami Beach, FL 33139
Jessy
Job Details: 01/22/2024
Customer complained washer draining properly I checked washer and its not draining because drain pump propeller broke th; ordrng 1 137240800 (Washer Drain Pump)
We serviced a
GENERAL ELECTRIC HOME COOKING ELE
Model JB735SP1SS
Near Hialeah Gardens, FL 33016
Antonio
Job Details: 01/22/2024
"Customer complaint no power POWER-NO POWER faults with the front right center burner, replacement of the indicated parts is recommended.; ordrng 1 WB30T10130 (RANGE 12' HALIANT SURFACE ELEMENT) and 1 WB24X25013 (RANGE INFINITE CONTROL SWITCH)"
We serviced a
KENMORE REFRIGERATOR
Model 10651753710
Near Miami, FL 33130
Francisco
Job Details: 01/22/2024
"WATER FILTER POPS OUT | 1/2, test unit replaced foulty water filter housing, complete call"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model NQ70M7770DS/AA-00
Near Miramar, FL 33029
Antonio
Job Details: 01/22/2024
Customer complaint no heat OPERATIONS-OVEN NOT HEATING The ordered parts are installed and diagnosed in front of the client. unit remains working without problems.
We serviced a
GENERAL ELECTRIC MICROWAVE
Model JVM1540DN1WW
Near Homestead, FL 33035
Jessy
Job Details: 01/20/2024
Customer complained microwave not heating I checked microwave by taking it down and checking all the components door switches are working properly theres power coming in at the noise filter display does come on when I check magnetron is reading open at war Megatron dial and capacitor ; ordrng 1 WB27X10817 (H.v. Diode) and 1 WB27X10939 (Magnetron) and 1 WB27X10240 (Capacitor)
We serviced a
SAMSUNG WASHER
Model WF45M5500AZ/A5-51
Near Glenvar Heights, FL 33143
Jessy
Job Details: 01/20/2024
Customer complained washer not draining properly I checked washer in diagnostics first to see if their are error codes theres no error codes when I could see the spin basket start to knock really bad the bearing this a bearings issue the customer is going to replace washer
We serviced a
VIKING EXHAUST FAN
Model n/a
Near Miami, FL 33130
Jessy
Job Details: 01/20/2024
Customer complained microwave exhaust fan filters are dirty exhaust not working properly. I checked is also by putting a paper towel underneath microwave. It is working properly. The grease filters are full of grease the inside of the microwave with a grease filter. School is full of thick grease the tenant says they move in This is from over time not clean grease filters. This is customer abuse for not cleaning out dress filters.
We serviced a
ELECTROLUX DRYER
Model EIED50LIW2
Near Miami, FL 33137
Jessy
Job Details: 01/20/2024
"Customer complained dryer error EF1 this area is for issue with the thermistor when I checked I missed it. It is reading open when I started the dryer with vent off the back dryer gets so hot that I broke my arm when I touched it I took dry apart check for resistance at thermistor its not giving me proper resistance or ohms I then check fuses on heating element. They all have proper resistance and ohms When I check the heating element, I could see the back of it was showing it in the coil is touching the metal. The cost to l. Brenda will follow up with dad to see an invoice. ; ordrng 1 136114000 (Heating element) 136114000 (Heating element) and 1 134711300 (Thermistor)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR
Near Miami, FL 33187
Francisco
Job Details: 01/19/2024
"The drawer has some ice on it, when trying to open the drawer its stuck because of the ice . . .test unit found water leak from water filter, re-instead water filter, problem fixed complete call"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18A5101SR/AA
Near Delray Beach, FL 33484
Igor
Job Details: 01/19/2024
"Heater replaced, the issue persists Ordered parts - ice maker and fan; ordrng 1 DA97-05037D (Ice maker assembly) and 1 DA81-06013A (Refrigerator evaporator fan motor), used 1 DA47-00534A (Heater) from stock"
We serviced a
GE WASHER
Model WSM2700HAWWW
Near Miami, FL 33130
Jessy
Job Details: 01/19/2024
The office has to send the COI to the building I put the Gabrielles email in attention note she is the person you have to send the CEO up too; saved tckt
We serviced a
LG ELECTRONICS DISHWASHER
Model LDP6809SS
Near Miami, FL 33133
Igor
Job Details: 01/19/2024
"Replaced drain pump Switch dishwasher on, the control board burn outCall to technical support, ordered new control board ; ordrng 1 AGM76429507 (Control board)"
We serviced a
SAMSUNG RANGE
Model NE59R4321SS/AA
Near Delray Beach, FL 33445
Gaby
Job Details: 01/19/2024
Unit have a defective element and the switch have burnt marks.; ordrng 1 DG47-00063A (Element) and 2 Dg44-01009A (Switch)s
We serviced a
GE DISHWASHER
Model PDW9280L00SS
Near Miami, FL 33131
Jessy
Job Details: 01/19/2024
Office will have to send the building the COI ; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SG/AA
Near Boynton Beach, FL 33437
Igor
Job Details: 01/19/2024
Touch screen doesnt reactTouch screen to be replaced ; eml tckt failed
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE59R4321SS
Near Pembroke Pines, FL 33026
Alex
Job Details: 01/19/2024
Front burners stay high even on low settingsPer cx oven doesnt reach 350Convection fan doesnt spin; ordrng 1 DG44-01006B (Lf switch) and 1 DG44-01006B (Rf switch) and 1 DE94-03926B (Control) and 1 DG96-00110E (Convection fan) and 1 DG67-00018A (Blade) and 1 DG32-00002B (T sensor) and 1 6021-001211 (Nut)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESG/AA01
Near Miami, FL 33155
Francisco
Job Details: 01/19/2024
"dispenser is not working. ice maker works cant hear the motor when trying to get ice or water, test unit replaced foulty parts, complete call"
We serviced a
BOSCH DISHWASHER
Model SHP865ZP5N/01
Near Wellington, FL 33414
Gaby
Job Details: 01/19/2024
"When unit goes into cycle,it will stop and flash to indicate door was opened.; used 1 10028963 (Door lock kit), and 1 Shipping from stock"
We serviced a
BOSCH RESIDENTIAL REFR
Model n/a
Near Miami, FL 33155
Francisco
Job Details: 01/19/2024
"REFRIGERATOR ICE MAKER IS NOT PRODUCING ANY ICE, test unit found stock icemaker, order icemaker, reschedule call ; ordrng 1 12028493 (Icemaker) and 1 00342180 (Clipp)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7351SG/AA
Near Miami, FL 33142
Francisco
Job Details: 01/19/2024
"ice maker not working ICE MAKER-ICE MAKER DOOR BROKEN/NOT WORKING, test unit found foulty icemaker, auger motor, and broken ice container, order parts, called Customer because they have to defrost refrigerator, reschedule call ; ordrng 1 DA97-12540G (Ref auger motor assembly) and 1 DA97-20156A (Ref ice container) and 1 DA97-15217B (Ref ice maker assembly) and 1 DA81-05595A (Silicon)"
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Homestead, FL 33034
Antonio
Job Details: 01/19/2024
"Customer complaint Antonio Gator Appliance Techline assisted in approval for spin basket and agitator, When I arrive at the site to replace the GearCase, it happens that the agitator is completely stuck to the base of the GearCase, which makes it impossible for me to remove it. When I try to use the ratchet to remove the nut, it sounds as if the basket is breaking internally and it moves very unevenly and wobbles, call NEW and talk to Mark, explain what happened and authorize ordering the parts in the unit.SpinAgitator; ordrng 1 WH49X27327 (KIT BASKET 27, HUB NUT) and 1 WH49X27325 (KIT AGITATOR 27 & BOLT)"
We serviced a
FULGOR MILANO OVEN
Model n/a
Near Boynton Beach, FL
Gaby
Job Details: 01/19/2024
"I place unit on bake 350 with two different thermometers. I time the cycle, after 30min the bake burner did not turn off. The temperature was ranging from 450F to 460F. The cooling fan did not turn on until I turn unit off. Only bake burner was on during pre heat. ***Part will be sent by pineclae*** there is no gas shut off behind unit. Please have customer send pic/video for range shut off before scheduling. 2 men job approximately 2.5 hour. ; eml tckt failed"
We serviced a
SUD-ZERO REFRIGERATOR
Model n/a
Near Miami, FL 33132
Jessy
Job Details: 01/19/2024
"Customer complained refrigerator ice maker not working I checked ice maker and freezer isnt at the right temperature. I did call Subzero TECH SUPPORT TECH SUPPORT I talk to Mike yeah me check the evaporator fan and evaporator switch.Display shoulder cold for the evaporator over freezing, but I told Mike it wasnt any frost on the evaporator and the temperature in the freezer was 40 he told me to have a seal assistant tech come out and check the unit compressor needs to send a seal system tech out fully check refrigerant ; saved tckt"
We serviced a
VIKING DISHWASHER
Model VDWU524SS
Near Miami, FL 33176
Antonio
Job Details: 01/19/2024
"Customer complaint NOT COMING ON unit shows error E01, does not dispense water, faults with the water valve, additionally the air breaker is dirty and possibly not sensing correctly, the control panel does not work all the buttons, this part was replaced a year and a half ago for the same problem .; ordrng 1 070162-000 (AIR BREAKER_COUNTER GR SMALL) and 1 061480-000 (COUNTER PCB4) and 1 070227-000 (Panel Group) and 1 070150-000 (WATER INLET VALVE)"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model MC17J8000CS
Near Fort Lauderdale, FL 33311
Alex
Job Details: 01/19/2024
C-DO error codeDoor autho by Dustin; ordrng 1 DE94-03533J (Door touch pad assembly)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23M8570SR
Near Hollywood, FL 33024
Alex
Job Details: 01/19/2024
Replaced all parts
We serviced a
SAMSUNG DRYER
Model DVE45R6300V/A3-
Near Bal Harbour, FL 33154
Jessy
Job Details: 01/19/2024
Customer complained dryer not heating properly I checked dryer with Simone from Tech-Support and he and I went to diagnostic test and every component and dryer from the heater to the control board to all the fuses doing the test everything tested out good I did explain to Cosmo not to use Eco do I cut it takes up to two hours I did let her see that the dryer is working properly
We serviced a
BOSCH RANGE - ELECTRIC
Model HMC80252UC/01
Near Miami, FL 33193
Antonio
Job Details: 01/19/2024
"Customer complaint UNIT IS DEAD / 159.00 The client is going to evaluate the repair because it indicates that, being under warranty, it had many repairs and almost every year that the unit had, a service fee for the diagnosis of $159 is collected with iwallet537.14; ordrng 1 00631512 (Microwave door interlock switch) and 2 00614767 (Microwave door interlock switch)s and 1 00648813 (Microwave door interlock support) and 1 00648812 (Microwave door interlock support) and 1 00631510 (Microwave Fuse)"
We serviced a
VIKING REFRIGERATOR
Model VCBB5362RSS
Near Miami Shores, FL 33138
Francisco
Job Details: 01/19/2024
"When arrived refrigerator working fine, Customer want wait another week, he is going to call back if any problem I dont replaced parts, complete call"
We serviced a
MAYTAG DISHWASHER
Model DWH9902AAB
Near Palm Beach, FL 33480
Gaby
Job Details: 01/19/2024
"Test unit and found it leaking.leak is coming from the chasi, where the heating element is protrude to. Dishwasher tub is no longer available. Unit ca not be repair."
We serviced a
SAMSUNG ELECTRON WASHER
Model WA45M7050AW/A4-02
Near North Miami Beach, FL 33162
Jessy
Job Details: 01/19/2024
"Customer complained washer error UR I check washer. This is a error washer for unbalance. I checked in suspension rods in the back too are worn out will have to replace suspension rods and washer. I did inform customer in order for me to replace suspension rods. He will have to take the dryer out for me to get to the washer, he said OK.; ordrng 4 DC97-05280W (Washer Suspension Rod)s"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50T5300AC/US-01
Near Miami, FL 33169
Jessy
Job Details: 01/19/2024
I return to customer home to recheck washer I checked drain hose to see if it was installed correctly and there was not too much drain hose in drain pipe I repositioned it then started my test by filling washer with water and starting a spin only cycle and washer drained properly I did called tech support talk to Mark and showed him how much drain hose was in the drain pipe he told me it should only be 3 to 6 inches in the drain pipe when I showed him a virtual video he had me to adjust a drain holes and to tie scrap it to the supply water line so it wouldnt move. He also said this will stop it from ciphering because they dont have a P-trap on the drain pipe. This will cover me for any future issues. Washer is working properly now.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Miami, FL 33130
Antonio
Job Details: 01/19/2024
"Customer complaint NOT GETTING HOT The parts are installed in the unit is diagnosed in front of the tenant, warming up and working."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Miami Gardens, FL 33056
Francisco
Job Details: 01/19/2024
"UNIT IS NOT COOLING, test unit replaced foulty parts, complete call"
We serviced a
SAMSUNG RANGE
Model NE59J3420SS
Near Miami, FL 33142
Alex
Job Details: 01/19/2024
Replaced all parts
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Miami, FL 33130
Jessy
Job Details: 01/18/2024
"Customer complained washer warm water, setting not working when I put washer on a normal wash and warm water setting water never gotten warm stay cold, cold water and hot water works with the warm water selection doesnt work. I ordered water valve.; ordrng 1 W10423125 (Washer Water Inlet Valve Assembly)"
We serviced a
KENMORE WASHER
Model 79641683610
Near Pembroke Pines, FL 33028
Antonio
Job Details: 01/18/2024
"Customer complaint There is a leaking from underneath. (Not sure from where it is coming the leaking) LEAK-LEAK . WATER/STEAM FROM DOOR/FRONT It has a crack in the door boot, its replacement is recommended.; ordrng 1 MDS65736906 (Washer Door Boot) and 1 000000000 (2Tech) and 1 000000000 (Oven Dolly)"
We serviced a
GENERAL ELECTRIC COOKTOP
Model JB655SK7SS
Near North Miami, FL 33161
Alex
Job Details: 01/18/2024
Cracked glass topCovered by David ; ordrng 1 WB62X25972 (Glasstop) and 1 WB30X24111 (LF burner)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESG/AA
Near Miami Gardens, FL 33056
Alex
Job Details: 01/18/2024
Corrected liner issue
We serviced a
WHIRLPOOL OVEN
Model NU
Near Miami, FL 33130
Jessy
Job Details: 01/18/2024
Customer complained wall oven display not working I checked oven control panel display and the is lock sometimes and sometimes not the issue display control board theres no model serial number I need Gary to find control ; ordrng 1 D (Control board)
We serviced a
MAGIC CHEF DRYER
Model MCSDRY35W
Near Weston, FL 33326
Antonio
Job Details: 01/18/2024
"Customer complaint dryer is not drying the clothes in one cycle, it take 3 cycles before it dries clothes Error Code :N/A I found the unit with internal lint, I removed the excess but the unit does heat up. The problem is in the ventilation duct. The client indicates that it was cleaned two months ago. I told him that when you turn on the unit, you feel the pressure of the air trying to come out of the dryer. through the duct but they must confirm that the air is coming out through the ventilation duct to the outside of the apartment. If this is not done internally, there will be overheating and it will stop drying. The unit does heat up but it is my final diagnosis, you should check the ventilation duct, another thing is that the flexible hose is very long, it also influences when you move the unit backwards, it does not accommodate so that the air flows correctly.Ms Ilda"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model MC17T8000CS
Near Boynton Beach, FL 33436
Igor
Job Details: 01/18/2024
"Burnt fuse found, fuse replaced, the issue persists There are no 120V on transformer, control board to be replaced; ordrng 1 DE91-70063D (High voltage diode) and 2 DE47-20034A (Thermostat)s and 1 DE92-03928D (PCB main) and 1 DE47-20059B (Microwave high limit thermostat) and 1 DE47-20009A (Thermostat)"
We serviced a
KITCHENAID INCOR REFRIGERATOR
Model KRMF706EBS01
Near Davie, FL 33331
Alex
Job Details: 01/18/2024
No failures at the time of visit .Per cx unit started to work right before visitSome water inside delli drawer ui board Ice maker doesnt work ; eml tckt failed
We serviced a
SAMSUNG ELECTRON WASHER
Model WW22K6800AW/A2
Near Plantation, FL 33317
Antonio
Job Details: 01/18/2024
"Customer complaint Cx have a washer and it's not working, Not spinning, Making a very loud noise. T/s was done. NOISE-NOISE DURING SPIN CYCLE, OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY Call NEW and talk to Tim, tells you that the noise is too loud when it spins, the washing machine shakes and hits very hard, the drum is detached, I am authorized to place the indicated parts, a second man is required to do the job.1/18 TECHLINE authorizes spin basket and rear tub-TH, also front tub and door boot-TH; ordrng 1 DC97-17686F (Assembly Drum) and 1 DC97-16462E (Assembly Semi Tub Back) and 1 DC97-18555G (Assembly Semi Tub Front) and 1 DC64-03198A (Door Boot) and 1 0000000000 (2 Tech)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFC2353AF
Near Boynton Beach, FL 33472
Igor
Job Details: 01/18/2024
Door replacedWater dispenser works OK; used 1 5304530833 ( Refrigerator freezer door assembly) from stock
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R6221SR/AA
Near North Lauderdale, FL 33068
Alex
Job Details: 01/18/2024
Frozen ff evap cover; ordrng 1 DA97-12608A (Ff evap cover) and 1 DA32-10104V (Ff evap defrost sensor) and 1 Da82-1415a (Leak kit)
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/02
Near Juno Beach, FL 33408
Gaby
Job Details: 01/18/2024
"Unit ice maker is not working. After trying to rest it, its still would not advance. I check power from IWS module and was receiving 12v dc. After speaking to tech I was recently to replace ice maker, but could possibly be control.; ordrng 1 00673989 (Ice maker) and 1 Shipping"
We serviced a
MIELE COOKTOP
Model KM5773
Near Miami, FL 33130
Jessy
Job Details: 01/18/2024
I return to customer home to replace cooktop touchpad control board and I didnt notice they had the panel put back on to access the junction box for the main power I did call Gary and let him see if he had me to call Miele to get more on the power loss to the cooktop I call Milly Tech-Support and talk to Steve. I told him about the junction box and how they have a 120 outlet connected to the same power supply. He told me to have a electrician come out and why are the cooktop properly on a dedicated line just for the cooktop and to replace Gary told me to Customer is complaining and that we are going to transfer to call ; saved tckt
We serviced a
FRIGIDAIRE DRYER
Model FFLE1011MW2
Near Miami, FL 33130
Jessy
Job Details: 01/18/2024
Customer complained dryer taking to long to dry clothes I checked dryer and the issue is the vent is to long and clogged up I checked thermistor and it isnt giving proper reading ; ordrng 1 134216500 (Dryer thermistor)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF4287HARS/XAA01
Near Miami, FL 33176
Francisco
Job Details: 01/18/2024
"Loud motor sound stops when opening door UNABLE TO CATEGORIZE FAILURE-UNEXPECTED FAILURE CATEGORY, test unit fresh food side not cooling, called NEW tech line spoke with Mark, order foulty parts, Customer have to defrost refrigerator, reschedule call ; ordrng 1 DA32-00033C (Ref temperature sensor) and 1 DA97-08433L (Ref evaporator cover assembly)"
We serviced a
SAMSUNG ELECTRON WASHER
Model WV60M9900AV/A5-02
Near Fort Lauderdale, FL 33311
Antonio
Job Details: 01/18/2024
"Customer complaint wont spin OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY The unit has defects with the rear tub, spin basket, front tub, door boot, but when I checked a little more I found remains of cockroach shit on the top board and when I checked the back of the board I also found remains, call NEW and talk with Tim 1/18 TECHLINE tech reported roach infestation uploaded pics. SERVICE DENIAL-TH customer will call Customer Service"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near West Palm Beach, FL 33415
Igor
Job Details: 01/18/2024
"Burnt heater and thermo fuses replaced Dryer works OK; used 1 WP8318268 ( Dryer cycling thermostat), 1 279838 ( Dryer heating element), 1 W10900067 ( Dryer thermal cut-off fuse kit), 1 W10853313 ( Sensor), and 1 WP3392519 ( Fuse, thermal) from stock"
We serviced a
BOSCH RANGE
Model HEI8056U/04
Near Royal Palm Beach, FL 33411
Igor
Job Details: 01/18/2024
"Door latch replaced The issue persists Control board to be replaced ; ordrng 1 12035574 (Control board), used 1 12024390 ( Door latch) from stock"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW725BPN0DG
Near Miami, FL 33142
Jessy
Job Details: 01/18/2024
I return to customer home to replace washer power cord with new power cord I tested washer and its working properly
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Miami, FL 33142
Jessy
Job Details: 01/18/2024
Customer complained washer dont start I checked washer by starting washer I could here drain pump make noise when I try to remove drain filter it wasnt screwed in it had lint and a piece of plastic and a earring inside of it. Its not screwing back in because its broke. and leaking water when filling out drain filter housing the will fill but nothing after that this issue is the main control board and drain pump assembly the cost to replace main control board and drain pump assembly is $695.50 customer said at that price he can buy new washer. He pay the service fee.