We serviced a
SAMSUNG RANGE
Model NE63T8511SS/AA
Near Palm Beach Gardens, FL 33410
Gaby
Job Details: 01/18/2024
"Found unit working fine, check all components and it worked."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF31FMESBSR/AA
Near Miami, FL 33144
Francisco
Job Details: 01/18/2024
"not cooling COOLING-REFRIGERATOR AND FREEZER NOT COOLING, test unit found refrigerant leak on fresh food side evaporator, replaced evaporator, compressor and dryer, complete sealing system job"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF25HMEDBSR/AA-10
Near Lauderhill, FL 33319
Antonio
Job Details: 01/18/2024
"Customer complaint leaking water DISPENSER-LEAKING WATER ice maker is replaced in the unit, and the other parts customer must wait 48 hours for the unit to make ice correctly."
We serviced a
LG REFRIGERATOR
Model LFDS22520S
Near West Palm Beach, FL 33407
Igor
Job Details: 01/18/2024
"Water valves replaced ; used 1 AJU73672505 ( Valve assembly , water), and 1 MJX57597703 ( Valve, water) from stock"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28T5001SR/AA
Near North Bay Village, FL 33141
Francisco
Job Details: 01/18/2024
"Water leaking in to the ice, test unit, replaced broken icemaker, problem fixed complete call"
We serviced a
VIKING OVEN
Model VDOF7301SS02
Near Palm Beach Gardens, FL 33418
Gaby
Job Details: 01/18/2024
Wrong part was sent ; ordrng 1 080968-000 (Fan)
We serviced a
THERMADOR RANGE
Model PCG486GD/16
Near Jupiter, FL 33478
Gaby
Job Details: 01/18/2024
Customer had power outage witch cause 2 left burner to not turn on. ; ordrng 2 00629722s and 1 00619016 (Control) and 1 Shipping
We serviced a
GENERAL ELECTRIC WASHER
Model GTW680BSJ6WS
Near Bal Harbour, FL 33154
Jessy
Job Details: 01/18/2024
"Customer complained washer leaking water bottom I checked washer water leak and water valve solenoid isnt closing, dripping water inside of spin basket and dripping on wash ring and its filling up with water leaking and coming from underneath washer I ordered water valve ; ordrng 1 Wh13X26637 (Water valve)"
We serviced a
KENMORE WASHER
Model 41741122410
Near North Bay Village, FL 33141
Jessy
Job Details: 01/18/2024
Customer complained washer Soap dispenser and bleach dispenser are broken I checked washer Soap dispenser and bleach dispenser and the Washer Dispenser Drawer Handle Frame is broken at the top I ordered Washer Dispenser Drawer Handle Frame ; ordrng 1 137314510 (Washer Dispenser Drawer Handle Frame)
We serviced a
SAMSUNG ELECTRON DRYER
Model DV448AEP/XAA
Near Coral Springs, FL 33065
Antonio
Job Details: 01/18/2024
"Customer complaint dryer is making loud grinding noises The problem was the pulley. Previously, two rollers and the drum had been replaced. It was replaced with available stock. It was diagnosed in front of the customer and it no longer makes a squealing noise.; used 1 DE634A (Idler Pulley) from stock"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW460ASJ6WW
Near Deerfield Beach, FL 33442
Antonio
Job Details: 01/18/2024
"Customer complaint the water wont drain completely when the cx is doing heavy laundry| RECALL AV The first fault and the only one the client had was that he did not fill the basket with enough water. Now, after correcting the problem, the client called indicating that it now jumps and leaves his clothes wet. The problem now is the suspensions, it is recommended to replace them.; ordrng 4 WH01X26970 (BALL JOINT UPPER)s and 2 WH16X26911 (ROD & SPRING ASSEMBLY LEFT - WHITE)s and 2 WH16X26910 (ROD & SPRING ASSEMBLY RIGHT - GREEN)s"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23J9011SG/AA
Near Pompano Beach, FL 33062
Alex
Job Details: 01/18/2024
Water despencer adjustment
We serviced a
UNKNOWN REFRIGERATOR
Model GABY KNOWS
Near Jupiter, FL 33458
Gaby
Job Details: 01/18/2024
Wrong door arrive. The door that was sent was for refrigerator not freezer.; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Wilton Manors, FL 33305
Alex
Job Details: 01/18/2024
No defrost in ff section( timed defrost in settings!); ordrng 1 W11033168 (Ff Defrost sensor)
We serviced a
ELECTROLUX WASHER
Model UY
Near Miami Beach, FL 33139
Jessy
Job Details: 01/18/2024
Customer complained washer door gasket has a tear I checked washer and door gasket the bottom of gasket has a tear and the model and serial number is faded off ; ordrng 1 134616100 (Washer Door Boot)
We serviced a
SUMMIT REFRIGERATOR
Model SPR627OS-CSS
Near Key Biscayne, FL 33149
Francisco
Job Details: 01/18/2024
NOT COOLING, test unit found refrigerant leak on evaporator, called Summit tech line, spoke with Emilio, he say give receipt to Customer, and the Customer have to call Summit, service call, complete call"
We serviced a
OTHER COOKTOP
Model H
Near Miami, FL 33147
Jessy
Job Details: 01/17/2024
Office is going to reschedule call; saved tckt
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LMXS30796S/00
Near Miami, FL 33177
Francisco
Job Details: 01/17/2024
"Ice in ice maker seems to be melting and there is a leak under the freezer, test unit found shorted compressor, order compressor, and dryer, allow extra time and labor, reschedule call ; ordrng 1 TCA36511303 (Refrigerator compressor) and 1 W10143759 (Dryer)"
We serviced a
KALAMERA WINE COOLER
Model n/a
Near Palmetto Bay, FL 33157
Francisco
Job Details: 01/17/2024
"It is not cooling, the compressor is bad., test unit found bad compressor, have to be replaced, unit have R600, we dont work on R600, called assurion spoke with Tom, he is going to assign call to another company, complete call"
We serviced a
FRIDIAIRE RANGE
Model GCRE3060AFF
Near West Palm Beach, FL 33412
Igor
Job Details: 01/17/2024
"Error F11Control Panel and Control Board to be replaced ; used 1 5304523298 ( Control panel), and 1 5304516862 ( Control board assembly) from stock"
We serviced a
C DISHWASHER
Model `
Near Wellington, FL 33414
Igor
Job Details: 01/17/2024
Panel replaced ; used 1 W11460962 ( Panel-UI) from stock
We serviced a
SAMSUNG DRYER
Model DVE50T5300C/A3-00
Near Marathon, FL 33050
Antonio
Job Details: 01/17/2024
"Customer complaint shuts off CONTROLS-POWER / START BUTTON NOT WORKING Part NumberDC93-00823BDescriptionAssembly Wire Harness-main;dryer-lTim from NEW authorized ordering the indicated part because the main motor and pc board did not work, the unit keeps turning off, diagnose the wall voltage and it is fine, the power cable has continuity, the control panel works, all that remains is to replace the wire harness.7867191612; ordrng 1 DC93-00823B (Wire Harness-main;dryer-l)"
We serviced a
WHIRLPOOL DRYER
Model AGD4475TQ1
Near Miami, FL 33176
Jessy
Job Details: 01/17/2024
"Customer complained dryer not turning on I checked dryer gas coils they have proper resistance the igniter has proper resistance all the fuses have proper resistance door switch has proper resistance when I started checking timer, it doesnt have proper power coming out; ordrng 1 W10185971 (Dryer Timer)"
We serviced a
SAMSUNG ELECTRON OVEN
Model NE63T8711SS
Near Miramar, FL 33027
Alex
Job Details: 01/17/2024
Adjusted cooling fan motor
We serviced a
KITCHEN AID FREE STANDING IC
Model KUIX535HPS00
Near Miami, FL 33165
Francisco
Job Details: 01/17/2024
"NOT MAKING ICE, test unit found shorted water valve, and grid, order parts, reschedule call ; ordrng 1 W10870921 (Valve) and 1 W10783275 (Grid-assembly)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model DDT700SSN2SS
Near Plantation, FL 33325
Alex
Job Details: 01/17/2024
Sometimes not switching between sprayarms; ordrng 1 WD19X26398 (Diverter port) and 1 WD12X25864 (Adapter) and 1 WD19X25637 (Diverter) and 1 WD21X27998 (Control) and 6 WD12X26146 (Wheels)s
We serviced a
SAMSUNG ELECTRON OVEN
Model NE59M4310SS-AA
Near Plantation, FL 33322
Alex
Job Details: 01/17/2024
New issue!Upper button on touch pad doesnt respond; ordrng 1 DG34-00041A (Membrane)
We serviced a
LG REFRIGERATOR
Model LFDS22520S/04
Near West Palm Beach, FL 33415
Igor
Job Details: 01/17/2024
Condenser blades cleanedEvaporator fan to be replaced ; ordrng 1 EAU65058315 (Fan motor) and 1 4810JJ2005A (Motor bracket) and 1 5901JJ1005A (Fan blade) and 1 5040JA2004B (Damper) and 1 5040JA2009B (Damper)
Near West Palm Beach, FL 33409
Gaby
Job Details: 01/17/2024
Parts pick
We serviced a
BOSCH DISHWASHER
Model SHP865ZP5N/01
Near Wellington, FL 33414
Gaby
Job Details: 01/17/2024
"Put unit into a rinse cycle, check water level, check drain pump and heater check drainage. Tech could not duplicate issue, no error message was found. **told customer to record if water stay inside machine after cycle finished"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF45R6100AC/US-03
Near Big Pine Key, FL 33043
Antonio
Job Details: 01/17/2024
"Customer complaint During the spin cycle the drum is very loud. It seems unbalanced OPERATIONS-UNBALANCED/VIBRATE/SHAKE, NOISE-NOISE DURING WASH CYCLE Techline (MC) tech called in with left weight broken on the front of the washer. Did a techsee with tech verified weight is broken and mounting bolt also broken advised tech to order partsMark From NEW; ordrng 1 DC67-00999A (Washer counterweight) and 3 DC97-02412A (Washer bolt)s and 3 DC61-00201A (Washer nut)s"
We serviced a
SAMSUNG ELECTRON DRYER
Model DV50R5400V/A3
Near Miami, FL 33155
Jessy
Job Details: 01/17/2024
Customer complained dryer not heating I checked dryer and their stuck relay on Mai control board dryer comes on by itself when door is closed theres a stuck relay on the main control board ; ordrng 1 DC92-01729W (Main control)
We serviced a
MIELE DISHWASHER
Model G4281SCVI
Near North Miami Beach, FL
Alex
Job Details: 01/17/2024
Water valve not closing; saved tckt
We serviced a
LG RANGE
Model LSGL6335F/00
Near Wellington, FL 33414
Gaby
Job Details: 01/17/2024
Unit need new knob for left front and rear burner. ; ordrd 2 aez75853719 (Knob)s
We serviced a
VIKING REFRIGERATOR
Model DFBB363L
Near Miami, FL 33132
Francisco
Job Details: 01/17/2024
"UNIT IS NOT COOLING | 1/2, test unit found bad freezer door rain, called Gary, reschedule call; saved tckt"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model DFE28JMKIES
Near Summerland Key, FL 33042
Antonio
Job Details: 01/17/2024
"Customer complaint freezer door gasket is pulling away from the door DOOR-NOT CLOSING/SEALING the freezer door does not close correctly, there is a fault in the Gasket, the part is replaced, it is diagnosed in front of the person who received me at the house, I tell him that he cannot open the freezer door for 2 hours so that it seals correctly."
We serviced a
VIKING DISHWASHER
Model DFUD042
Near Miami, FL 33132
Jessy
Job Details: 01/17/2024
"Customer complained dishwasher fills with water but doesnt start but if you up the door, you can see the spray arms moving with water coming out I checked dishwasher I did hear the dishwasher draining when I started to cycle I can hear the water feeling in the but it doesnt start when I open the door. I can see the spray on moving water coming out of called tech support and talk to Tom. He says that a door latch issue the check door latch its not latching properly sticking I order latch. ; ordrng 1 PD130032 (Door latch)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF18HFENBSR
Near Aventura, FL 33180
Alex
Job Details: 01/17/2024
Roaches shorting board beeping sound. Per Erick not covered
We serviced a
BOSCH DRYER
Model WTG86400UC/08
Near Key West, FL 33040
Antonio
Job Details: 01/17/2024
"Customer complaint The dryer shuts off before finished drying Error Code :DR It was found internally in the lint unit accumulated in the drainage system, the excess is removed and the unit remains working and heating."
We serviced a
SAMSUNG DRYER
Model DV48H7400EP/A2
Near Greenacres, FL 33467
Igor
Job Details: 01/17/2024
"Burnt thermostat and fusesParts replaced ; used 1 DC32-00007A ( Thermistor), and 1 DC47-00016A ( Dryer thermal cut off thermostat) from stock"
We serviced a
GE OVEN
Model JB690EF1ES
Near North Miami Beach, FL 33162
Alex
Job Details: 01/17/2024
Convection fan motor getting stuck; ordrng 1 WB26T10037 (Convection fan) and 1 WB02T10289 (Blade) and 1 WB02T10017 (Nut)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF25HMEDBWW
Near North Miami Beach, FL 33160
Alex
Job Details: 01/17/2024
Replaced door seal right
We serviced a
FULGOR MILANO REFRIGERATOR
Model n/a
Near Wellington, FL 33414
Gaby
Job Details: 01/17/2024
Check door of fridge to make sure its aligned with magnet. Test all components and unit is working fine.
We serviced a
AVANTI REFRIGERATOR
Model RA7306WT
Near Miami, FL 33137
Francisco
Job Details: 01/17/2024
"NOT COOLING |2/3, test unit found open relay, Gary is going to give estimate to Customer , complete call"
We serviced a
FRIDIAIRE DISHWASHER
Model FBD2400KS8B
Near Loxahatchee, FL 33470
Gaby
Job Details: 01/17/2024
Replace defective door switch.
We serviced a
SAM OVEN
Model NE58F9500SS
Near Boynton Beach, FL 33436
Igor
Job Details: 01/17/2024
Convention fan replaced; used 1 DG96-00110B ( Convection fan) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TB8
Near North Miami Beach, FL 33162
Alex
Job Details: 01/17/2024
FF Door seal ripped ; ordrng 1 242193212 (FF Door seal)
We serviced a
LG DRYER
Model DLEC855W
Near Miami Beach, FL 33141
Jessy
Job Details: 01/17/2024
I return to customer home to check dryer customer said the air came back te3 this is for the resettable thermistor so I reset dryer manually 2 times the and the error came back both times I pushed in resettable and put towels in dryer after four minutes the error came back again the issue is the resettable keeps shorting out I did ask Customer did she want me too replace a thermistor. She said no she doesnt want to spend any more money into the dryer she will replace
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFRT1821TS0
Near Miami, FL 33147
Francisco
Job Details: 01/17/2024
"NOT COOLING |2/3, test unit found refrigerator door gasket out, re-instead gasket set shelfs inside the refrigerator because was keeping door open, fix problem complete call"
We serviced a
AMANA HOME LAUNDRY ELE
Model NTW4516FW3
Near Key West, FL 33040
Antonio
Job Details: 01/17/2024
"Customer complaint stuck in rinse cycle, flashing wash, won't start, won't lock OPERATIONS-WASH CYCLE NOT WORKING PROPERLY, OPERATIONS-RINSE CYCLE NOT WORKING PROPERLY When I arrived at the customer's site, I stated that it did not rinse. Upon checking, I found the lid lock defective in addition to the other parts, replaced it, and diagnosed it after replacing the parts in front of the customer.; used 1 W11307244 (Washer Lid Lock Assembly) from stock"
We serviced a
VIKING RANGE
Model BESC305-6BSS
Near Pinecrest, FL 33156
Jessy
Job Details: 01/17/2024
Customer complained range right burner not working I checked range front right burner I checked range burner switch by checking power from L1 to L2 their 240 volts then H1 to H2 their 7.9 volts the burner switch is shorted Gary is going to do Parts research for the burner switch and call the customer would ask him if he can find it; ordrng 1 PB010144 (Burner switch)
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NQ70M6650DS/AA
Near Miami, FL 33180
Igor
Job Details: 01/16/2024
"Lamps burnt, to be replaced ; ordrng 2 DE96-01081A (Led lamp)s"
We serviced a
LG ELECTRONICS DRYER
Model DLEX3470V
Near Miramar, FL 33029
Antonio
Job Details: 01/16/2024
"Customer complaint The drying is not dryer the clothes and there's condensation build up and it's not heating. UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE If the unit is heating up, but the client indicates that it should do two or three cycles, she indicates that the duct was cleaned previously and her husband replaced the dryer duct from a rigid one to a flexible one, checked internally and found accumulated lint, removed it and Check the heater and it has continuity, after cleaning the unit internally and removing excess lint, diagnose the unit by confirming that the blower works but the air does not circulate outside the unit, overheating it. Explain to the customer that this happens when the duct is clogged. or continues to be clogged which causes the unit to overheat and not dry, the customer will contact the Vent Cleaning company. For humidity or condensation it is that the air conditioning grill was in the direction of the dryer causing humidity."
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45T6000AW/A5-54
Near Miami, FL 33170
Jessy
Job Details: 01/16/2024
"I return to customer home to recheck washer with tech support again and I talk to Dustin I told him about when I talk to Tim and he had me do the test on the door gasket to see how much plate was in door gasket when the basket is moving he said it was too much so he had me to replace the shocks now, the washer is actually vibrating more than the first time Dustin help me to do a test when the machine is in high speed spin, and the machine is level but vibrating. He told me that its the spin basket. To replace spin basket and rear tub; ordrng 1 DC97-21456B (Spin basket) and 1 DC97-21594B (Rear tub), states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR
Near Hollywood, FL 33021
Alex
Job Details: 01/16/2024
Replaced all parts . Possible issue with flipper and right door seal
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WV55M9600AW/A5-03
Near Weston, FL 33331
Antonio
Job Details: 01/16/2024
Customer complaint There is still a clicking noise when drum rotates from side to side during washing cycle NOISE-SCRAPING NOISE WHILE TUMBLING On my first visit I found a lead pencil in the tub drain hose now the sound comes from behind when I checked I found the stator defective and the rotor has defective magnetics which makes the sound when tumbling in the washer. It is recommended to order the indicated parts.; ordrng 1 DC97-19994A (Assembly Stator) and 1 DC97-20192A (Assembly Rotor)
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AV/US-03
Near Miami, FL 33177
Jessy
Job Details: 01/16/2024
I return to customer home to replace washer suspension rods with new parts I tested washer suspension rods and theyre working properly
We serviced a
KENMORE DRYER - ELECTRIC
Model 110870886012
Near Cutler Bay, FL 33157
Jessy
Job Details: 01/16/2024
I return to customer to replace dryer heating element and thermal cut off with new parts. I tested right in front of customer and it is heating properly.
We serviced a
LG REFRIGERATOR
Model LFX26596S
Near Pembroke Pines, FL 33029
Alex
Job Details: 01/16/2024
Replaced fiter cover provided by cx
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA45T3400AW/A4
Near North Miami, FL 33168
Igor
Job Details: 01/16/2024
"checked machine, shaking and vibrating suspension roads to be replaced; ordrng 2 DC97-16350T (Washer suspension Rod and Spring assembly)s and 2 DC97-16350S (Washer suspension Rod and Spring assembly)s"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF260BEAESR/AA05
Near Opa-locka, FL 33054
Francisco
Job Details: 01/16/2024
"It doesn't cool in the fresh food section, the top section., test unit found fresh food side not cooling, order evaporator cover, temperature sensor, and leakage kit, adviser Customer have to defrost refrigerator, reschedule call ; ordrng 1 DA97-12609C (Ref fresh food evaporator cover) and 1 DA32-10104N (Ref temperature sensor) and 1 DA82-01415A (Leakage kit)"
We serviced a
LG FREEZER
Model LSXC22396S/04
Near Miami, FL 33185
Francisco
Job Details: 01/16/2024
"APART ON THE ICEMAKER BROKE, test unit found ice container broken, called Square Trade, spoke with Alex, they going to send part to Customer home, complete call"
We serviced a
MAGIC CHEF WASHER DRYER COM
Model MCSCWD27W5-B
Near Tamarac, FL 33321
Antonio
Job Details: 01/16/2024
"Customer complaint LEAKING WATER The parts are installed in the unit, it is diagnosed and there is no leak in the diagnosis, it is recommended that the client perform tests, the other recommendation is that they try to install the two water lines because it only has hot water and it is connected to the cold water valve."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263TEAESRIAA
Near Pembroke Pines, FL 33028
Alex
Job Details: 01/16/2024
Insulaion problem. Per Mark fridge goes for buy out
We serviced a
LG ELECTRONICS DRYER
Model DLEX8100V
Near The Crossings, FL 33186
Jessy
Job Details: 01/16/2024
Customer complained dryer making a weird noise. I checked dryer and the drum support roller on the front bulkhead to the left is worn out I used truck stock part then I remove the roller then placed it with a new roller says tested dryer front of customer it is working properly not making noise anymore. Dryer is working properly. ; used 1 DC97-16782A (Support roller) from stock
We serviced a
SAMSUNG ELECTRON WASHER
Model WV60M9900AV/A5-02
Near Miami, FL 33165
Jessy
Job Details: 01/16/2024
Customer complained washer error suds I checked washer over suds by putting washer diagnostic testAnd the error SC drain issue I checked drain hose no kinks but drain filter was full of lint I removed lint and all the other debris then tested washer again and it draining properly now
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF530PGMCC
Near Cooper City, FL 33328
Alex
Job Details: 01/16/2024
Replaced main pcb
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF45R6100AW/US-01
Near Oakland Park, FL 33334
Antonio
Job Details: 01/16/2024
"Customer complaint keeps dripping water into drum even if unit is off - was getting 4c error OPERATIONS-WATER FILL OVERFILL NO FILL The water valves are installed, the client will be doing tests and any problem will call again at this time they are working."
We serviced a
GENERAL ELECTRIC HOME COOKING ELE
Model JB655EK1ES
Near Lauderhill, FL 33313
Alex
Job Details: 01/16/2024
Lf and Rf burners stay high even on low . Lf burner inner ring not comming on; ordrng 1 WB30X24111 (Lf burner) and 1 WB24X25013 (Lf switch) and 1 WB24X25013 (Rf switch)
We serviced a
VIKING REFRIGERATOR
Model DFBB363L
Near Miami, FL 33132
Francisco
Job Details: 01/16/2024
"NOT WORKING (Dispatch Type: Original), test unit found refrigerant leak on evaporator, and stock compressor, called Gary, have to order compressor, evaporator, dryer, reschedule call, allow extra time and labor Viking refrigerator ; saved tckt"
We serviced a
SUBZERO REFRIGERATOR
Model 700BR
Near Miami, FL 33133
Francisco
Job Details: 01/16/2024
"$159- NOT COOLING, test unit found refrigerant leak on evaporator, have to replace evaporator, compressor, heat exchanger, and dryer, Customer is going to call back, collected $159, service call, complete call"
We serviced a
LG ELECTRONICS HOME LAUNDRY ELE
Model WM8000HWA
Near Miami, FL 33165
Igor
Job Details: 01/16/2024
"Machine operation checked Calibration procedure performed Spinning checked at 115 rpm, no strange sound detected Customer agreed the sound is normal Customer instructed to record video if sound comes again"
We serviced a
VIKING OVEN
Model VEDO5302TSS
Near Miami Beach, FL 33140
Jessy
Job Details: 01/16/2024
I return to customer home to replace oven door gasket with new oven door gasket I tested oven at 350 and it holding temperature now
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Fort Lauderdale, FL 33311
Antonio
Job Details: 01/16/2024
Customer complaint Techline (MC) tech called in with cannot remove tub nut and tub was damaged trying to get tub nut off. Did a techsee with tech verified unit will need a spin basket advised tech to order spin basket WH49X27327 for repair; ordrng 1 WH49X27327 (Washer Spin Basket Assembly)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28T5001SR/AA
Near North Bay Village, FL 33141
Francisco
Job Details: 01/16/2024
"Water leaking in to the ice, test unit found broken ice maker, order icemaker, reschedule call ; ordrng 1 DA97-07603B (Ref ice maker assembly)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22K9381SR
Near Hillsboro Beach, FL 33062
Alex
Job Details: 01/16/2024
Replaced all parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Miami Gardens, FL 33056
Francisco
Job Details: 01/16/2024
"UNIT IS NOT COOLING,test unit found faulty parts, order parts, reschedule call ; ordrng 1 17791417sp (Refrigerator thermistor) and 1 W10594330 (Ref electronic damper) and 1 W10503278 (Ref electronic control board)"
We serviced a
WHIRLPOOL DRYER
Model WED9270XW1
Near Miami Beach, FL 33140
Jessy
Job Details: 01/16/2024
I return to customer home to replace dryer fuses with new fuses I tested dryer in front of customer and let him see the element turn on the dryer is working properly
We serviced a
LG ELECTRONICS DISHWASHER
Model LDP6809SS
Near Miami, FL 33133
Igor
Job Details: 01/16/2024
Water stays at the bottom Pump is not draining Pump to be replaced ; ordrng 1 ABQ75742501 (Dishwasher drain pump)
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45R6100AC/ US
Near North Miami Beach, FL 33162
Jessy
Job Details: 01/16/2024
I return to customer home to replace washer door gasket with new washer door gasket when took front panel off I could see that the washer is very rusty inside so called tech support and talked to Tim on virtual video I let him see the door gasket and all the rust Tim see if the customer has let this leak go on for years and he can see why shes dragging the clothes across the door gasket to break door gasket. Hes denied coverage due to customer abuse thats why I called because the lip of the front panel was so rusty and thick I knew when I put this on it was going to break again. He told me to inform the customer to call customer service. and to let the customer know that she can get the repair done through Gator if she wants it done
We serviced a
GENERAL ELECTRIC WASHER
Model GFW450SPM1DG
Near Hallandale Beach, FL 33009
Antonio
Job Details: 01/16/2024
"Customer complaint The washer door wont close | RECALL AV door latch and plumger do not fit the part, no matter how much I try to adjust it, it does not close the clamp outside again, it is necessary to order the indicated parts.; ordrng 1 WH10X20821 (WASHING MACHINE DOOR LOCK) and 1 WH01X20823 (DOOR PLUNGER) and 1 WH08X10056 (GASKET OUTSIDE CLAMP)"
We serviced a
KENMORE WASHER
Model 11022352512
Near Miami, FL 33176
Antonio
Job Details: 01/15/2024
Customer complaint NOISE/ VIBRATION The part is replaced in the unit and it is diagnosed in front of the customer. The unit works correctly. The unit is calibrated and diagnosed. The vibration it has now is completely normal.
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R5060US/AA-00
Near Miami, FL 33176
Antonio
Job Details: 01/15/2024
"Customer complaint leaking - underneath LEAK-LEAK WATER FROM BOTTOM/UNDERNEATH, LEAK-LEAK WATER/STEAM FROM DOOR/FRONT The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly."
We serviced a
MAGIC CHEF WASHER
Model MCSTCW17W5
Near ,
Antonio
Job Details: 01/15/2024
"Customer complaint LEAKING WATER water leak in the hose from the tub to the drain has a hole, call MCS and talk to Mila they will send the part if they locate it at the office, they did not provide me with the part number because I did not have identification and the parts department She could not confirm availability, she indicates that if they locate her they will send her to the office.Mila; ordrng 1 00000000 (Hose Tub to Drain)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE27JSMAFSS
Near Miami, FL 33186
Francisco
Job Details: 01/15/2024
"Double door isn't closing properly. There is a spring that allows it to close . . ., test unit replaced broken flipper, complete call"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESG/AA
Near Miami Gardens, FL 33056
Alex
Job Details: 01/15/2024
Replaced ff evaporator . Installed UV charge port
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7201SR/AA
Near Miami, FL 33182
Francisco
Job Details: 01/15/2024
"1818250634, , Still not working after the tech came. Ice maker not making ice properly, after/RECALL, test unit ice container full of ice, try ice dispensing ok, complete call"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF260BEAESR/AA05
Near Opa-locka, FL 33054
Francisco
Job Details: 01/15/2024
"It doesn't cool in the fresh food section, the top section., test unit found freezer working fine, but fresh food side temperature on 61F, evaporator fan cover frozen, take pictures, this call is only for diagnostic, complete call; eml tckt failed"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AV/US-03
Near Miramar, FL 33027
Antonio
Job Details: 01/15/2024
"Customer complaint overfilling an unbalanced; error code UC UB OPERATIONS-UNBALANCED/VIBRATE/SHAKE Error Code :UC/UB the suspensions in the unit are replaced, calibration is performed, the unit works correctly, the client will be carrying out tests with washing cycles."
We serviced a
LG ELECTRONICS HOME LAUNDRY ELE
Model WM1815CS
Near Pembroke Pines, FL 33028
Antonio
Job Details: 01/15/2024
"Customer complaint Washer will not finish a cycle, does not drain The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly. customer will be performing washing cycles on the unit to confirm its operation"
We serviced a
SAMSUNG ELECTRON FREEZER
Model RF28K9070SR/AA
Near Pembroke Pines, FL 33026
Alex
Job Details: 01/15/2024
"Replaced ice room sensor, ice maker, main control"
We serviced a
FULGOR MILANO DISHWASHER
Model n/a
Near Miami, FL 33127
Alex
Job Details: 01/15/2024
Unit not comming on; ordrng 1 1d0000788 (Lock) and 1 1d0000846 (Ui)
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA54R7200AW/US-03
Near Fort Lauderdale, FL
Antonio
Job Details: 01/15/2024
"Customer complaint The unit is unbalanced OPERATIONS-UNBALANCED/VIBRATE/SHAKE Error Code :UE the suspensions in the unit are replaced, calibration is performed, the unit works correctly, the client will be carrying out tests with washing cycles."
We serviced a
SUB ZERO REFRIGERATOR
Model 642/F
Near Sunny Isles Beach, FL 33160
Alex
Job Details: 01/15/2024
Rewired shorted wire
We serviced a
LIEBHERR REFRIGERATOR
Model 0900421-04
Near Miami Beach, FL 33140
Francisco
Job Details: 01/15/2024
"Customer called back - Ice Maker still not working after troubleshooting and water setting, test unit replaced foulty water valve, complete call"
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE63T8111SS
Near Miramar, FL 33025
Alex
Job Details: 01/12/2024
Replaced all parts
We serviced a
VIKING DISHWASHER
Model BDW302SS
Near Hialeah, FL 33015
Alex
Job Details: 01/12/2024
Cleared drain pump .
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23M8570SR
Near Hollywood, FL 33024
Alex
Job Details: 01/12/2024
Frosted ice room. Ripped door sealsLow preassure from reverse osmosis; ordrng 1 DA97-15249C (Right door seal) and 1 DA97-15249C (Left door gasket) and 1 Silicone and 1 DA97-13718C (Ice maker)
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Miami, FL 33143
Antonio
Job Details: 01/12/2024
"Customer complaint GETS REALLY REALLY HOT /SEES LINT DEEO IN IT/ 648 DAYS LEFT OF WARRANTY The unit is heating up more than normal, it does not regulate the temperature, there are faults with the output board and the thermistor, it is recommended to replace the indicated parts. Note: Client indicates that he called the office and indicated the serial number and they told him that the unit is under warranty. .Output board thermistor.; ordrng 1 D513797P (Dryer ASSY,DRYER OUTPUT CONTROL) and 1 D510523 (Dryer ASSY THERMISTOR-BLK)"
We serviced a
FRIGIDAIRE FREEZER
Model FFSS2315TPO
Near Weston, FL 33327
Alex
Job Details: 01/12/2024
Replaced all parts