We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESG/AA01
Near Miami, FL 33155
Francisco
Job Details: 01/12/2024
"dispenser is not working. ice maker works cant hear the motor when trying to get ice or water, test unit found dispenser control not dispensing water or ice, and broken ice container, order parts, reschedule call ; ordrng 1 DA97-12604D (Ref ice container assembly) and 1 DA97-17342B (Ref dispenser control panel assembly) and 1 DA82-02696A (Ref ice maker service kit)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28JBEDBSG/AA
Near Tamarac, FL 33321
Alex
Job Details: 01/12/2024
Adjusted pantry door and connector
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF261BEAESP
Near Plantation, FL 33322
Alex
Job Details: 01/12/2024
Replaced gasket
We serviced a
SPEED QUEEN DRYER
Model ATEE9ASP178TW01
Near Miami, FL
Antonio
Job Details: 01/12/2024
Customer complaint NOT DRYING / 1802 DAYS LEFT OF WARRANTY The customer unit reported the dryer but it works. What the customer stated was with the washing machine. The personnel who installed it did not remove the front tub adjustment support. This causes it to not spin. Check that the rear bolts have been removed. Diagnose the problem. unit facing the client unit remains working correctly
We serviced a
KENMORE DRYER
Model 11087562601
Near North Bay Village, FL 33141
Antonio
Job Details: 01/12/2024
"Customer complaint NOT HEATING Customer approved the parts, they are installed in the unit since I have them in stock, the unit remains working and warming up, payment is collected through the iwallet app554.59; used 1 WP8544771 (Dryer heating element), and 1 279973 (Dryer thermal cut-off fuse kit) from stock"
We serviced a
SAMSUNG ELECTRON OVEN
Model NE59M4310SS-AA
Near Plantation, FL 33322
Alex
Job Details: 01/12/2024
"Per Cx at this time front burners stay high on low Also replaced Lf,Rf switches - need it backJob is complete ; ordrng 2 Dg44-01006b (Switch RF,LF)s"
We serviced a
IKEA DISHWASHER
Model n/a
Near Miami, FL 33161
Antonio
Job Details: 01/12/2024
"Customer complaint STEAL LIKING FROM DISHWASHER, tenant tells me that there is a water leak and it goes to the kitchen stove, check the unit and adjust the motor sump since the leak was between the seal and the edge of the hole and was dripping the last time I visited. I installed the part that was left working, then carried out a diagnosis with a washing cycle in front of the tenant and there was no leak."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28NHEDBSR
Near Fort Lauderdale, FL 33315
Alex
Job Details: 01/12/2024
Replaced all parts
We serviced a
VIKING REFRIGERATOR
Model VCBB5362RSS
Near Miami Shores, FL 33138
Francisco
Job Details: 01/12/2024
"DOES NOT GO LOWER THAN 46 DEGREES/ SAME PROBLEM / RECALLFC, when arrived freezer was on 1F, and refrigerator 39F, compressor was very hot, explained him wait until Monday if dont go to 37, the compressor has to be replaced, complete call"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN0WW
Near Miami Gardens, FL 33055
Antonio
Job Details: 01/12/2024
"Customer complaint the washer soap dispenser is not working properly , not dispensing the substance properly . The ordered parts are installed and diagnosed in front of the customer. unit is working without problems."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23M8070SR/AA04
Near Miami, FL 33185
Francisco
Job Details: 01/12/2024
"REWORK 1658073210 REWORK 1803346154 REWORK 1805622519 final diagnosis for NLP/RECALLFC . . ., test unit replaced foulty icemaker, auger motor, and main board, problem fixed complete call"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE27JSMAFSS
Near Miami, FL 33186
Francisco
Job Details: 01/11/2024
"Double door isn't closing properly. There is a spring that allows it to close . ., test unit found broken flipper order part reschedule call; ordrng 1 WR17X25027 (Ref flipper assembly)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW750CPL1DG
Near Pembroke Pines, FL 33028
Antonio
Job Details: 01/11/2024
"Customer complaint Detergent is not going down water is not being dispensed correctly is not filling up as it should display is working intermediately main board and water valve are installed, disganostic is carried out using the smart soap dispenser in Auto and only used a towel to dispense with soap and it was satisfactorily filled with water and I used the necessary soap, if the client wants more depth of water, you must use the Deep Fill option on the panel so that it fills with more water, otherwise I complete the cycle with the towel provided by the person who was in the house at the time."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF25HMEDBSR/AA-10
Near Lauderhill, FL 33319
Antonio
Job Details: 01/11/2024
"Customer complaint leaking water DISPENSER-LEAKING WATER Unit has a leak in the ice maker area and falls on the chute or dispenser, ice maker is freezing. It is recommended to replace ice maker, chute, gasket and auger motor.; ordrng 1 DA97-12594A (Refrigerator dispenser ice chute cap and gasket assembly) and 1 DA97-15217D (Refrigerator Ice Maker Assembly) and 1 DA97-12540G (Samsung Assembly Case Auger Motor) and 1 DA97-08680G (Samsung Assembly Case Ice Route)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA02
Near Miami, FL 33131
Francisco
Job Details: 01/11/2024
"DRIPPING FROM WATER DISPENSER/ ICE DISPENSER NOT WORKING / CUSTOMER MIGHT HAVE WATER FILTER TO INSTA, test unit not dispensing cube, or crush ice, water ok, have to replaced auger motor assembly, called Gary Customer is going to call back, complete call"
We serviced a
MAYTAG HOME LAUNDRY ELE
Model MEDC465HW0
Near Tamarac, FL 33321
Antonio
Job Details: 01/11/2024
"Customer complaint 1817119205, , in the middle of dry cycle it stop completely when trying to push the turn on button its not working CONTROLS-POWER / START BUTTON NOT WORKING Thermister was found burned and the heater charred. When checking back I found a lot of accumulated lint. I recommended to the client that they should check and maintain the duct since if it is clogged the air in the dryer is not circulating. Client will contact a vent cleaning company. I am telling you this recommendation since it was the cause of damage to the old replaced parts in the unit, now it is heating but you should clean the duct as soon as possible."
We serviced a
GENERAL ELECTRIC WASHER
Model GTW330ASK0WW
Near Coral Springs, FL 33067
Antonio
Job Details: 01/11/2024
"Customer complaint squeaking noise, rocks and shakes, Will not complete cycle UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE The suspensions in the unit are replaced, the washing cycle is carried out, the unit works correctly, the client will be carrying out tests with washing cycles to confirm its operation."
We serviced a
KENMORE REFRIGERATOR
Model 10651753710
Near Miami, FL 33130
Francisco
Job Details: 01/11/2024
"WATER FILTER POPS OUT | 1/2, test order broken water filter housing assembly, reschedule call ; ordrng 1 W11036340 (Ref housing assembly (gray))"
We serviced a
ASKO DISHWASHER
Model D5526
Near Miami, FL 33137
Alex
Job Details: 01/11/2024
Missing filter and filter holder; saved tckt
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF45R6100AW/US-01
Near Oakland Park, FL 33334
Antonio
Job Details: 01/11/2024
"Customer complaint keeps dripping water into drum even if unit is off - was getting 4c error OPERATIONS-WATER FILL OVERFILL NO FILL Unit has faults with the water valves, replacement is recommended, part numbers to request are included.; ordrng 1 DC62-30314K (Samsung Water Valve Hot) and 1 DC62-30312J (Samsung Water Valve Cold)"
We serviced a
KENMORE WASHER
Model 11021102011
Near West Park, FL 33023
Antonio
Job Details: 01/11/2024
Customer complaint LID/ DOOR BROKEN The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
ASKO DISHWASHER
Model D5524
Near Miami Beach, FL 33139
Alex
Job Details: 01/11/2024
Cleaned spray arm
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR/AA07
Near Miami, FL 33167
Francisco
Job Details: 01/11/2024
"making noise NOISE-NOISE, test unit last time dispenser door not working, order dispenser door, and cover, when came back to replace parts, found dispenser door disconnected, I ask Customer, and she say a previous company came because dispenser door open and close constantly, they disconnected, and never came back, called NEW tech line spoke with Tim, he is going to order left door because have a open wire, reschedule call; eml tckt failed"
We serviced a
GE REFRIGERATOR
Model GNE27JGMAFWW6
Near Biscayne Park, FL 33161
Alex
Job Details: 01/11/2024
New Flipper doesnt close correctly no matter whatPer Erick need to call field manager to reasigned to GE factory service ; eml tckt failed
We serviced a
GE OVEN
Model JT3000SF3SS
Near North Miami, FL 33181
Alex
Job Details: 01/11/2024
Replaced gasket
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF25HMEDBWW
Near North Miami Beach, FL 33160
Alex
Job Details: 01/11/2024
Also need right door seal; ordrng 1 DA97-05253U (Right door seal)
We serviced a
VIKING REFRIGERATOR
Model VCBB5362RSS
Near Miami Shores, FL 33138
Francisco
Job Details: 01/11/2024
"KEEPING TEMP AT 47 / NOT COOL ENOUGH / 159.00, test unit found shorted condenser fan motor, replaced condenser truck stock part #833697, charge Customer $750, complete call ; used 1 833697 (Condenser motor) from stock"
We serviced a
LG ELECTRONICS FREEZER
Model LRMVC2306S/01
Near Hollywood, FL 33021
Alex
Job Details: 01/10/2024
R600 freon freon leakLg tried to repair sealed system but no sucses ( picture)Sticker with model and serial is cut in half Per David need to upload pictures to service bench for review; eml tckt failed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Miami, FL 33132
Francisco
Job Details: 01/10/2024
"FREEZING TOO MUCH | , test unit order foulty freezer door, reschedule call ; ordrng 1 13109217S (Ref freezer door)"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA54R7200AW/US-03
Near Florida City, FL 33034
Antonio
Job Details: 01/10/2024
"Customer complaint makes weird noises and would show an error saying the washer is unbalanced NOISE-SCRAPING 2/2 NOISE WHILE TUMBLING, OPERATIONS-UNBALANCED/VIBRATE/SHAKE unit has faults with the suspensions, it is calibrated but the unit has the balancing error. it is recommended to replace the indicated parts.; ordrng 4 DC97-16350V (Samsung Assembly Damper)s"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model DDT595SSJ5SS
Near Fort Lauderdale, FL 33312
Alex
Job Details: 01/10/2024
After breaker reset started to work
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7201SR
Near Fort Lauderdale, FL 33312
Alex
Job Details: 01/10/2024
Adjusted ice room Valve under the sink is leaking . Advised CX to change that valve and then adjusted water preassure 16 oz in 20 sec
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5400AV/US-03
Near Miami, FL 33177
Antonio
Job Details: 01/10/2024
"Customer complaint unbalanced OPERATIONS-UNBALANCED/VIBRATE/SHAKE Error Code :UR the suspensions in the unit are replaced, calibration is performed, the unit works correctly, the client will be carrying out tests with washing cycles.; used 4 DC97-16350U (SUSPENSION) from stock"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF27T5501SR/AA51
Near Miami, FL 33175
Francisco
Job Details: 01/10/2024
"The Ice is not working at all | Is leaking water inside | ICE MAKER-NOT MAKING ICE/MAKING ICE . . ., test unit found shorted icemaker, replaced icemaker, and seal cabinet, use truck stock parts,(DA97-15217D icemaker, and DA81-05595A silicon, ), complete call ; used 1 DA97-15217D (Ice maker), and 1 DA81-05595A (Silicon) from stock"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R5061UG/AA-00
Near Miami, FL 33177
Antonio
Job Details: 01/10/2024
"Customer complaint not staying closed It is not closing the door, it is not washing, the motor is not circulating correctly, it is not dispensing or opening the soap door, it is recommended to replace the parts in the unit.; ordrng 1 DD81-02132A (Dishwasher door switch) and 1 DD59-01002A (Dishwasher detergent dispenser assembly) and 1 DD81-01640A (Dishwasher circulation pump motor)"
We serviced a
VIKING COOKTOP
Model VGRT6006GSS
Near Miami, FL 33133
Antonio
Job Details: 01/10/2024
"Customer complaint 1 BURNER NOT WORKING The flame in one of the burners is very low, the others work well, I proceeded to check the gas distribution accessory until I washed and cleaned the burner, checked the hole and cleaned it with a needle when reconnecting the gas accessory. Now it flows correctly and the flame is observed correctly like the other burners. It is shown to the housekeeper and he checks its operation. I spoke to the client to collect $300 for the service. He approved it and indicated if there were any problems in the future, to call us."
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE63T8511SS
Near Lauderhill, FL 33351
Alex
Job Details: 01/10/2024
Sticker with model and serial is not physically present anywhere on the unit - per Mark not covered
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80K505US
Near Margate, FL 33063
Alex
Job Details: 01/10/2024
Lc error even with dry bootom . Pump doesnt circulate; ordrng 1 DD82-01353A (Circulation pump) and 1 DD82-01337B (Control) and 1 DD94-01062A (Sensor)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF31FMESBSR/AA
Near Miami, FL 33144
Francisco
Job Details: 01/10/2024
"not cooling COOLING-REFRIGERATOR AND FREEZER NOT COOLING, test unit found refrigerator evaporator leaking refrigerant, and stock compressor, order compressor, evaporator, and dryer, allow extra time and labor, sealing system job, reschedule call ; ordrng 1 DA96-00842A (Ref evaporator assembly) and 1 MKV190CL2B/E01 (Ref compressor) and 1 W10143759 (Dryer)"
We serviced a
BREDA DISHWASHER
Model n/a
Near Coconut Creek, FL 33073
Alex
Job Details: 01/10/2024
Cleared and reinstalled drain line
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22K9381SR
Near Hillsboro Beach, FL 33062
Alex
Job Details: 01/10/2024
Frosted ice room; ordrng 1 DA97-14504C (Ice bin) and 1 DA97-13829C (Ice chute) and 1 DA97-13718C (Ice maker) and 1 DA97-14471A (Ice bucket latch)
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Miami, FL 33130
Antonio
Job Details: 01/10/2024
"Customer complaint NOT GETTING HOT failures with the thermo fuse, heater element and thermistor, the unit is left with the breaker off if the client wants to use the washing machine they only have to turn it on, the tenant is available on Monday if the administrator approves the parts.; ordrng 1 WP3392519 (Dryer thermal fuse) and 1 279769 (Dryer thermal cut-off fuse kit, 352-degree f) and 1 WP3387749 (Dryer Heating Element)"
We serviced a
BOSCH REFRIGERATOR
Model B36CL80SNS/07 FD0010
Near Miami Shores, FL 33138
Francisco
Job Details: 01/10/2024
"Ice machine stopped producing ice ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY, test unit replaced foulty ice maker, complete call"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7201SR
Near Fort Lauderdale, FL 33304
Alex
Job Details: 01/10/2024
Per cx tempersture sometimes flactuating in freezer. No failure at the time of visit- teported to asurion
We serviced a
GE DRYER
Model DBXR436ED2WW
Near Miami, FL 33138
Antonio
Job Details: 01/10/2024
"Customer complaint NOT WORKING AT ALL/ 2 OF 2 Unit has defects with the drum, heater element, slide (both), filter lint, unit makes a loud noise base of the drum is detached due to the screws breaking from the base, heater element does not heat. It is recommended to replace it, the unit is quite old.; ordrng 1 WE21X20562 (DRUM ASM) and 1 WE11M23 (DRYER HEATING ELEMENT ASSEMBLY) and 1 WE18X25100 (DRYER LINT FILTER) and 2 WE1M504 (DRYER FRONT BEARING DRUM SLIDE, WHITE)s and 2 WE1M1067 (DRYER FRONT BEARING DRUM SLIDE, GREEN)s and 1 WE3M26 (DRYER FRONT DRUM BEARING)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF530PGMCC
Near Cooper City, FL 33328
Alex
Job Details: 01/09/2024
Neither wash nor drain; ordrng 1 WD21X32165 (Control)
We serviced a
GENERAL ELECTRIC DRYER
Model GTD33EASK0WW
Near Homestead, FL 33033
Antonio
Job Details: 01/09/2024
"Customer complaint Making noises and doesn't dry properly NOISE-NOISE DURING OPERATION found broken belt, replaced with available stock, unit heats up and works fine.; used 1 WE03X29897 (BELT DRIVE) from stock"
We serviced a
MAGIC CHEF WASHER DRYER COM
Model MCSCWD27W5
Near Princeton, FL 33032
Antonio
Job Details: 01/09/2024
"Customer complaint UNIT STARTS SHAKING DURING DRYING CYCLE unit jumps and walks when it spins, call MCS and talk to Mila, tell you that the unit with a sweater and a shirt does it with a towel makes it stronger, client bought the unit in March 2023, he feels a little worried because Since such a new unit is causing problems, Mila from MCS will send the suspensions and springs to the office, 2 hour work please.12938100000466 (4)12900104000018 (4)Mila; ordrng 4 12938100000466 (DAMPER)s and 4 12900104000018 (SUSPENSION SPRING)s"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF565SSN3SS
Near Tamarac, FL 33319
Alex
Job Details: 01/09/2024
Replaced wheels
We serviced a
GE COOKTOP OR RANGE
Model JP3530DJ2BB
Near Miami, FL 33196
Antonio
Job Details: 01/09/2024
"Customer complaint NOT GIVING THE RIGHT TEMPERATURE The parts authorized by the client are installed, it is diagnosed in front of the client. After installation, the client checks the operation of the 4 burners, the unit will be adjusted again to the base of the counter as it is used."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RS28R73613G/AA
Near Oakland Park, FL 33309
Alex
Job Details: 01/09/2024
Per cx noise bit now it stoppedNo noise at the time of visit
We serviced a
SAMSUNG ELECTRON DRYER
Model DVE50R5400V/A3-00
Near Miami, FL 33196
Antonio
Job Details: 01/09/2024
"Customer complaint Doesn't heat properly HEAT/DRY-NOT HEATING / NOT DRYING The client indicates that the clothes are not drying, he tells me that the duct was cleaned a few days ago but it does not heat up. correctly, the defective heater element is replaced and the Dryer Thermistor is installed in the unit. The customer is instructed to use the dryer according to the classification of the clothes by the humidity sensor.; used 1 DC32-00007A (Dryer Thermistor), and 1 DC97-14486A (Dryer heating element assembly) from stock"
We serviced a
THERMADOR REFRIGERATOR
Model KBUIT4850A02
Near Pinecrest, FL 33156
Francisco
Job Details: 01/09/2024
"NOT COOLING, test unit found refrigerant leak on evaporator, have to be replaced compressor, evaporator, heat loop, heater, dryer allow, Customer is going to call back, complete call"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R5060US/AA-00
Near Miami, FL 33176
Antonio
Job Details: 01/09/2024
"Customer complaint leaking - underneath LEAK-LEAK WATER FROM BOTTOM/UNDERNEATH, LEAK-LEAK WATER/STEAM FROM DOOR/FRONT Failures in the door gasket require replacement.; ordrng 1 DD62-00043A (Dishwasher Tub Gasket)"
We serviced a
LG WASHER
Model WM2010CW
Near Miami Beach, FL 33140
Antonio
Job Details: 01/09/2024
"Customer complaint MAKING NOISE AND VIBRATES REALLY BAD client is given an estimate for the basket, front tub and door boot, the tenant will send the estimate to the landlord,; ordrng 1 3045ER0021E (Washer spin basket) and 1 4986ER0006F (Washer door boot) and 1 3550ER0028A (Washer Outer Front Tub)"
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE59R4321SS
Near Hollywood, FL 33021
Alex
Job Details: 01/09/2024
Replaced right front switch - need backJob is complete; ordrng 1 DG44-01006B (Rf switch)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RS27T5200SG
Near Hollywood, FL 33021
Alex
Job Details: 01/09/2024
Warm air was getting through ice door and blocking ice bin . Cleaned ice door chute If recall need ice door DA97-19028B
We serviced a
LG DRYER
Model DLEX8000W
Near Miami Shores, FL 33138
Antonio
Job Details: 01/09/2024
"Customer complaint TAKING TOO LONG TO DRY The unit is checked and if it heats, what was found was lint on the heater. The client is asked to clean it as this helps the unit to function correctly. The client is told that if the problem continues to contact us and we will return. The unit remains running and warming up before I leave."
We serviced a
SUB ZERO REFRIGERATOR
Model 642/F
Near Sunny Isles Beach, FL 33160
Alex
Job Details: 01/09/2024
Still no defrost; saved tckt
We serviced a
VIKING REFRIGERATOR
Model DFBB363R
Near Miami, FL 33132
Francisco
Job Details: 01/09/2024
"When we came back to replaced parts, refrigerator was not cooling, Customer say a friend came take evaporator cover, (take pictures) found refrigerant leak on evaporator, need evaporator, compressor, inverter box, dryer, and heate, Gary have to give new estimate, allow extra time sealing system job, two men job, reschedule call ; saved tckt"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME21M706BAS
Near Aventura, FL 33160
Alex
Job Details: 01/09/2024
Replaced all parts
We serviced a
FRIGIDAIRE FREEZER
Model FFSS2315TPO
Near Weston, FL 33327
Alex
Job Details: 01/08/2024
Per cx still not cooling after defrost; ordrng 1 A01078804 (Control) and 1 242303001 (Damper)
We serviced a
LG ELECTRONICS HOME LAUNDRY ELE
Model WM1815CS
Near Pembroke Pines, FL 33028
Antonio
Job Details: 01/08/2024
"Customer complaint REWORK: 1818733808, REWORK: 1818733808, , Washer will not finish a cycle, does not drain/RECALLAV OPERATIONS-WASH CYCLE NOT WORKING PROPERLY, OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY Error Code :IE Washer Water-Level Pressure Switch 6601ER1006A Due to the error, Tim from NEW recommends replacing the Pressure Switch, please order. 16516601er1006a; ordrng 1 6601ER1006A (Pressure Switch Assembly)"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WV55M9600AW/A5-03
Near Weston, FL 33331
Antonio
Job Details: 01/08/2024
"Customer complaint loud clicking noise during spin cycle Customer indicates that when washing it makes noise, I check the unit and notice that moving the drum makes a different noise than normal; The client tells me that some time ago they changed something back, I told him that the noise only makes it in the wash, it does not make it in the spin, when checking the hoses under the tub, disconnecting it, I found a mechanical pencil, I removed it and checked the duct drain and found nothing else, I diagnosed the unit in both wash and spin and it worked without problems. Client will be performing tests on the unit. Note: the door has a crack, customer is aware of this but tried to call and was told that this is not covered for replacement in a previous call"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME21R7051SS
Near Weston, FL 33326
Alex
Job Details: 01/08/2024
Se error even with new door touch padPer mark try control; ordrng 1 De92-03624e (Control)
We serviced a
GENERAL ELECTRIC HOME COOKING ELE
Model CES750P2M1S1
Near Fort Lauderdale, FL
Alex
Job Details: 01/08/2024
Replaced all parts
We serviced a
THERMADOR REFRIGERATOR
Model T18ID800LP/56 FD960
Near Miami, FL 33156
Francisco
Job Details: 01/08/2024
"FREEZER IS HOOKED UP, test unit Gary order light, reschedule call ; saved tckt"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80K5050US
Near Weston, FL 33327
Alex
Job Details: 01/08/2024
Cleared rubber piece inside hose
We serviced a
SAMSUNG ELECTRON WASHER
Model WA48H7400AW/A2-00
Near Lauderhill, FL 33313
Antonio
Job Details: 01/08/2024
"Customer complaint Not draining or spinning properly. Water is leaking out of the washer. UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE. Unit has defects in the cover over the bleach area. It is completely rusted. Call NEW and speak with Tim. He told me that the rust is not covered. The service has been denied. Customer indicates that they told him that they would replace all parts. Customer will call Asurion photos were included in the Service Bench, 1/8 TECHLINE reviewed photos rust not covered-SERVICE DENIAL-TH"
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45R6100AC/US-00
Near Sunrise, FL 33323
Antonio
Job Details: 01/08/2024
"Customer complaint Washer is shaking during spin cycle. Door to washer now cannot close. Talk with Erick, Tech Antonio called in on this Samsung washer stating the front weight broke and damaged the door gasket and broke the mounting holes on the front tub. I was reviewing the photos attached when the call dropped Tech called back in on this Samsung needing both counter balance weights, 6 screws, front tub and door gasket. Parts are approved by techline; ordrng 2 DC67-00999A (Washer counterweight)s and 6 DC97-02412A (Washer Bolt)s and 1 DC97-21448A (ASSY TUB FRONT) and 1 DC64-03788A (Washer Door Boot)"
We serviced a
VIKING REFRIGERATOR
Model VIRB536RSS
Near Miami, FL 33143
Francisco
Job Details: 01/08/2024
2 COMPANYS BEFORE TRY TO FIX THE REFRIGERATOR NOT COOLING ANY MORE, test unit have sealing system problem, boards, and thermistor, complete call"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF261BEAESP
Near Plantation, FL 33322
Alex
Job Details: 01/08/2024
Ripped right door seal; ordrng 1 DA97-05253B (Right door seal)
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LRFOC2606S/00
Near Coral Gables, FL 33134
Francisco
Job Details: 01/08/2024
"the dispenser is not filtering the water FILTER-FILTER NOT WORKING, test unit found water and ice ok, Customer is going to change, water line go to refrigerator, complete call"
We serviced a
GENERAL ELECTRIC RANGE
Model JB860SJ8SS
Near Sunrise, FL 33313
Alex
Job Details: 01/08/2024
Replaced RF switch need it backJob is complete; ordrng 1 WB24X25013 (Rf switch)
We serviced a
VIKING RANGE
Model DCIH4204SS
Near Fort Lauderdale, FL 33316
Alex
Job Details: 01/08/2024
Control is dead; ordrng 1 PE050171 (Control)
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Fort Lauderdale, FL 33311
Antonio
Job Details: 01/08/2024
Customer complaint I tried countless times to renew the agitator nut. The problem is that it is rusty. What the ratche does is break it more. But I need to cut the agitator to be able to replace the gear case. Call NEW and talk to Tim. He authorized me to order the exhaust so I could remove it. the spin basket and thus replace the gear case.; ordrng 1 WH49X27325 (KIT AGITATOR 27 & BOLT)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR/AA07
Near Miami, FL 33167
Francisco
Job Details: 01/08/2024
"making noise NOISE-NOISE,test unit found dispenser door not working, order parts, reschedule call ; ordrng 1 DA97-12675R (Ref dispenser cover) and 1 DA97-08680G (Ref dispenser door)"
We serviced a
MAGIC CHEF FREEZER
Model HMCF5W4
Near Pompano Beach, FL 33062
Alex
Job Details: 01/08/2024
Replaced door and hinges
We serviced a
SAMSUNG DRYER
Model n/a
Near Fort Lauderdale, FL 33317
Antonio
Job Details: 01/08/2024
"Customer complaint NOT HEATING unit has a defective heater, damaged pulley and rear rollers, customer does not approve estimated service fee is collected by Iwallet.921.81; ordrng 1 DC97-14486A (Samsung Assy Duct Heater) and 2 DC97-16782E (Dryer Drum Support Roller)s and 1 DC93-00634A (Dryer Idler Assembly)"
We serviced a
SAMSUNG ELECTRON WASHER
Model WF42H5000AW/A2-11
Near Fort Lauderdale, FL 33312
Antonio
Job Details: 01/08/2024
"Customer complaint SE/ SUd not finishing wash cycles The drain pump filter was found to be completely clogged. The excess dirt stuck in the filter was removed. When performing a diagnosis on the unit, a lot of soap was observed. The customer is recommended to use less quantity. They are instructed to perform periodic clean washer cycles to It does not accumulate so much soap in the tub, the unit works, drains, spins, without problems.Code 149"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR/AA07
Near Cutler Bay, FL 33189
Francisco
Job Details: 01/05/2024
"The screen of the refrigerator does not work to get ice or water DISPENSER-NOT/SLOWLY . . .display error code Pc Er, replaced parts that Mark, say, same problem called NEW again spoke with Tim, he say the problem is left door, open wire, he send door for review, reschedule call; eml tckt failed"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5400AV/US-03
Near Miami, FL 33176
Antonio
Job Details: 01/05/2024
"Customer complaint DRAIN AND SPIN CYCLE NOT WORKING PROPERLY | UNBALANCED/VIBRATES TOO MUCH OPERATIONS-UNBALANCED/VIBRATE/SHAKE, OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY the suspensions in the unit are replaced, calibration is performed, the unit works correctly, the client will be carrying out tests with washing cycles."
We serviced a
DCS EXHAUST FAN
Model n/a
Near Coral Gables, FL 33134
Antonio
Job Details: 01/05/2024
"Customer complaint SWITCHES NOT WORKING 2/2 switches are faulty, replacement is recommended.211625 LIGHT SWITCH211627; ordrng 1 211625 (SWITCH) and 1 211627 (SWITCH)"
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/11
Near Miami, FL 33179
Alex
Job Details: 01/05/2024
Replaced control
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80J7550US
Near Fort Lauderdale, FL 33312
Alex
Job Details: 01/05/2024
Replaced stepper motor - need backJob is complete; ordrng 1 DD31-00013B (Step motor)
We serviced a
HOTPOINT HOME LAUNDRY ELE
Model HTW240ASK5WS
Near Miami, FL 33137
Antonio
Job Details: 01/05/2024
"Customer complaint making clicking noise/ not draining OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY, NOISE-UNKNOWN NOISE Defective latch was found, it was replaced with available stock, the unit was diagnosed in front of the client, it drained and locked without problems.; used 1 WH08X32697 (LID LOCK SERVICE KIT) from stock"
We serviced a
SAMSUNG ELECTRON FREEZER
Model RF28K9070SR/AA
Near Pembroke Pines, FL 33026
Alex
Job Details: 01/05/2024
Ice maker still doesnt work no matter what; ordrng 1 DA97-12540G (Ice room sensor assembly) and 1 DA97-15217D (Ice maker) and 1 DA94-02862B (Control)
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE63T8111SS
Near Miramar, FL 33025
Alex
Job Details: 01/05/2024
Cx wanted to reschedule; eml tckt failed
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23M8070SR/AA04
Near Miami, FL 33185
Francisco
Job Details: 01/05/2024
"REWORK 1658073210 REWORK 1803346154 REWORK 1805622519 final diagnosis for NLP/RECALLFC ., test unit, ice maker not making ice, test icemaker not working, order icemaker, auger motor, and main board, reschedule call ; ordrng 1 DA94-03757A (Ref electronic control board) and 1 DA97-12540D (Ref auger motor) and 1 DA97-18859A (Ref icemaker assembly)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Miami Shores, FL 33138
Antonio
Job Details: 01/05/2024
"Customer complaint MAKING A LOUD NOISE The customer unit was checked and found a nut near the washer and thought it was from the inside. I checked internally by removing the back cover and found no anomaly. The shocks look good, the weights too and they have all their nuts. Perform a wash cycle to verify. other components and it did it satisfactorily, the only thing I observed is that it shakes a little when starting the spin but that is almost normal since when moving the drum you have to adjust the speed and accommodate the clothes but it is fine according to my observations."
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR
Near Hollywood, FL 33021
Alex
Job Details: 01/05/2024
Frozen ff evap cover; ordrng 1 DA32-10104N (Defrost sensor) and 1 DA97-13757B (Ff evap cover) and 1 Da82-1415a (Leak kit)
We serviced a
KENMORE DRYER - ELECTRIC
Model 110.6233251
Near ,
Antonio
Job Details: 01/05/2024
"Customer complaint NOT WORKING SVC AS NEEDED A burnt thermal fuse was found, which is why the dryer does not work, it is replaced with available stock, it is diagnosed in front of the client's wife, and the unit heats up and works, the duct is checked and the air from the dryer comes out without problems.; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESG/AA
Near Miami Gardens, FL 33056
Alex
Job Details: 01/05/2024
Sealed system - freon leakageIce bin cracked; ordrng 1 DA96-00660J (Ff evaporator) and 1 ADH73150210 (Filter drier) and 1 Chargeport and 1 da97-14474c (Ice bin)
We serviced a
GAGGENAU REFRIGERATOR
Model RC472701/23
Near Miami Beach, FL 33141
Alex
Job Details: 01/05/2024
Replaced led driver
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7201SR/AA
Near Miami, FL 33182
Francisco
Job Details: 01/05/2024
"Ice maker is not is damage not stay on their ice maker ICE MAKER-ICE MAKER BROKEN, test unit replaced foulty icemaker, auger motor, and ice container, complete call"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF260BEAESG/AA02
Near Miami, FL 33142
Francisco
Job Details: 01/05/2024
"ice maker is not working, not making ice, test unit replaced foulty icemaker and flipper, complete call"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN0WW
Near Miami Gardens, FL 33055
Antonio
Job Details: 01/05/2024
"Customer complaint the washer soap dispenser is not working properly , not dispensing the substance properly . softener does not drain faults with the housing and water valve, the door does not lock correctly, replacement of the indicated parts is recommended.; ordrng 1 WH23X29538 (COLD HOT WATER VALVE) and 1 WH42X35099 (MANUAL DISPENSE DRAWER FL WASHER 550) and 1 WH01X29528 (DOOR LOCK)"
We serviced a
SAMSUNG REFRIGERATOR
Model RT18M6215SR/AA01
Near Miami, FL 33133
Francisco
Job Details: 01/05/2024
"NOT COOLING / 159.00, test unit found shorted main board,, complete call"
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45T6000AW/A5-54
Near Miami, FL 33170
Jessy
Job Details: 01/04/2024
I return to customer home to replace washer Washer shock absorber with new washer Washer shock absorber I tested washer with 4 large towels and its working perfectly
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AV/US-03
Near Miami, FL 33177
Jessy
Job Details: 01/04/2024
Customer complained washer Unbalanced. OPERATIONS-UNBALANCED/VIBRATE/SHAKE I checked washer and when I did the update test to make sure the dampers on the washer was working properly is swinging a lot to the back and sinking down. Im already knew dampers.; ordrng 4 DC97-16350U (Washer Suspension Rod and Spring Assembly)s