We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Miami, FL 33132
Francisco
Job Details: 12/12/2023
"NOT FREEZING PROPERLY / FREEZER DEFROSTING, test unit, freezer door not cooling all the way, adjusted door, complete call"
We serviced a
KENMORE MICROWAVE
Model 79080333310
Near Miami, FL 33175
Antonio
Job Details: 12/12/2023
"Customer complaint Cx microwave not turning on, when you close the a few times the lights come on briefly . . .turns off again real fast. T/s was done. UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE A sulfated thermostat was found. It is observed that the unit is in a short circuit since when closing the door it flashes on the control board display. The latch is defective. It is recommended that the indicated parts be replaced.; ordrng 1 5304515170 (Microwave electronic control board) and 1 5304509460 (Microwave door switch) and 1 5304509457 (Latch hook) and 2 5304509459 (Microwave Door Interlock Switch)s and 1 5304509474 (Microwave Transformer Thermostat)"
We serviced a
SAMSUNG ELECTRON ICEMAKER
Model RF28HDEDBSR
Near Weston, FL 33327
Alex
Job Details: 12/12/2023
Frozen ice room; ordrng 1 Da97-15217d (Ice maker) and 1 Silicone
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model TPS24BPDABS
Near Palmetto Bay, FL 33157
Francisco
Job Details: 12/12/2023
"Spilling water on bottom is also not cooling/freezing LEAK-LEAK WATER FROM BOTTOM/UNDERNEATH, test unit replaced shorted start device, complete call ; ordrng 1 8201786 (Start-dev)"
We serviced a
SAMSUNG ELECTRON RANGE
Model NE58F9500SS/AA01
Near Weston, FL 33327
Alex
Job Details: 12/12/2023
Melted switches and connectors Burnt out burners; ordrng 1 DG47-00023A (Lr burner) and 1 DG47-00023A (Rr burner) and 1 DG44-01006A (Lf switch) and 1 DG44-01009A (Lr switch) and 1 DG44-01009A (Rr switch)
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3-03
Near Miami, FL
Antonio
Job Details: 12/12/2023
"Customer complaint NOT HEATING defective heater element, customer did not approve repair, service fee of $159.00 is collected615.79; ordrng 1 DC97-14486A (Samsung Assembly Duct Heater)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA08
Near Palmetto Bay, FL 33157
Francisco
Job Details: 12/12/2023
"Icemaker is not making ice ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY | RECALL FC, test unit found defective auger motor replaced blast week, reorder auger motor, reschedule call ; ordrng 1 DA97-12540K (Ref auger motor)"
We serviced a
SAMSUNG ELECTRON COOKTOP
Model NZ30K7570RG/AA-03
Near Miami, FL 33142
Antonio
Job Details: 12/12/2023
"Customer complaint cx has realize that his electrical cooktop is not working properly, cx tried to turn on the cooktop with the power button but isnt working and wont turn on UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE When connecting and checking the cables from the electrical outlet, power came back on, adjust the cable fasteners, diagnose the unit in front of the customer and it turns on and works without problems."
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Miami, FL 33155
Antonio
Job Details: 12/12/2023
"Customer complaint NOT WASHING PROPERLY |Days Left In Parts & LABOR Warranty 1146 Failures with the dual switch kit and the lid lock are replaced with available stock and diagnosed in front of the customer. The unit responds and works correctly.; used 1 204696 (Kit dual switch), and 1 205222 (KIT, TLW LID LOCK) from stock"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263TEAESR/AA
Near Sunrise, FL 33326
Alex
Job Details: 12/12/2023
Frozen ice room; ordrng 1 DA97-12604D (Ice bin) and 1 Silicone and 1 DA82-02714A (Kit)
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80B6061US
Near Weston, FL 33326
Alex
Job Details: 12/12/2023
Replaced control
We serviced a
MIELE OVEN
Model DG4080
Near Surfside, FL 33154
Jessy
Job Details: 12/12/2023
Customer complained steamer has error F20 I checked steamer and I checked with tech support and talked to Matt and he said that the steamer needs 208 volts to properly someone cut the original plug off and made it 120 volts when checked voltage at outlet its jumping around it isnt giving me a good reading say it is no guarantee even though I replace the parts that the unit will work properly ; ordrng 1 6054304 (Control board) and 1 6427542 (User interface) and 1 G (Power cord)
We serviced a
KENMORE REFRIGERATOR
Model 2534450360B
Near Miami, FL 33186
Francisco
Job Details: 12/12/2023
"NOT COOLING, test unit order foulty parts, reschedule call ; ordrng 1 241511111 (Ref electronic control board) and 1 5303918214 (Ref defrost bi-metal) and 1 241940201 (Ref defrost heater)"
We serviced a
MIELE DISHWASHER
Model G643SCVI
Near Coral Gables, FL 33134
Antonio
Job Details: 12/12/2023
"Customer complaint THE PUMP MIGHT BE BROKEN / 159.00 The unit detected a water leak but upon checking internally I did not find where the water leak came from. I tested the unit for approximately 25 minutes and there was no evidence of water leaking from either the drain pump, valve, or sump of the unit. nor the hose. The unit responds satisfactorily, only $159 of the service fee was collected."
We serviced a
VIKING RANGE
Model VGSU1626BSSLP
Near Miami, FL 33133
Antonio
Job Details: 12/12/2023
"Customer complaint NEEDS TO BE CALIBRATED Defective burner was found, igniter does not work, the remaining 5 are working Ana carried out the dear customer, she did not approve the repair. $159 is collected from the service fee877.20; ordrng 1 PB050069 (D-BASE Left Front Burner)"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R9950US
Near Plantation, FL 33317
Alex
Job Details: 12/12/2023
Replaced step motor - need it backJob is complete; ordrng 1 DD31-00013B (Step motor)
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF50K7500AV/A2-11
Near Surfside, FL 33154
Jessy
Job Details: 12/12/2023
I return to customer home to replace washer drain pump with new washer drain pump I tested washer drain pump and its still not draining the water out of the washer. I took it back apart. Check the tub hose and there was nothing in the tub hose or the pressure sensor side of the hose I took the gray drain hose loose and blow air in it water do you come out of it took drain pump loose check seal and it is sealing properly. I took my hand and put it in the hole of rear tub couldnt feel anythingCall Tech-Support and talk to mom. He had me recheck everything all over. I told him even when I take drainfield out no water He told me it Hass to be something free-floating inside the tub of the washer. that I will have to take it apart and see whats in. It washer tub; eml tckt failed
We serviced a
KENMORE REFRIGERATOR
Model 25353324300
Near Miami, FL 33172
Francisco
Job Details: 12/12/2023
"Fridge makes a loud noise when the motor starts and is no longer making ice. After power ., test unit found refrigerant leak on evaporator, and shorted condenser fan motor, order evaporator p, compressor, heater condenser fan motor, allow extra time and labor, sealing system jo, reschedule call; ordrng 1 5303918251 (Ref compressor) and 1 5303918214 (Ref defrost bi-metal) and 1 5303918286 (Ref evaporator) and 1 5303918253 (Defrost heater) and 1 240334003 (Ref condenser motor)"
We serviced a
GE MICROWAVE
Model JVM6175DF1WW
Near Miami Beach, FL 33141
Jessy
Job Details: 12/12/2023
"Customer complained microwave started smoking I checked microwave and wall outlet has reverse neutral wire, and the bottom part of the outlet has some black tar looking stuff inside of outlet I took microwave down and removed shell when I started Microwave High-Voltage Transformer started smoking really bad the cost to replace Microwave High-Voltage Transformer is $ 583.15 I did tell owner he will need to have a electrician come out and fix the wall outlet for the microwave to work properly. He said OK once its done hell call the office. ; ordrng 1 WB20X10043 (Microwave High-Voltage Transformer)"
We serviced a
FRIDIAIRE WASHER
Model FLCE7522AW3
Near Miami Beach, FL 33139
Jessy
Job Details: 12/12/2023
Office is going to reschedule call for tomorrow ; saved tckt
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DMT800RHS
Near Miami, FL 33179
Alex
Job Details: 12/12/2023
Replaced flow sensor and break
We serviced a
FRIDIAIRE DRYER
Model FAQE7111LW0
Near Miami, FL 33143
Antonio
Job Details: 12/12/2023
"Customer complaint NOT HEATING The entire internal wiring system was checked and I found no anomaly in the entire cable. The continuity is fine. The problem is that it does not send the voltage to the heater element. Call Electrolux, talk to Erick, explain to him that they recommended replacing or testing the wire harness in the unit and it is fine. I recommend replacing the main board PCB because the relay is not supplying the necessary power. The client approved the main board for an amount of $320.59. Ana supports me by sending the information and please, when you have the part, contact the client who does. The part arrives this week on Friday morning would be the best.Erick137070890360.69; ordrng 1 137070890 (Dryer Electronic Control Board)"
We serviced a
WOLF OVEN
Model S0302F
Near Bal Harbour, FL 33154
Alex
Job Details: 12/12/2023
Adjusted door 280$
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5400AW/US-03
Near Cooper City, FL 33328
Antonio
Job Details: 12/11/2023
"Customer complaint off balance / banging side to side // Error: UR OPERATIONS-UNBALANCED/VIBRATE/SHAKE Error Code :UR the suspensions in the unit are replaced, calibration is performed, the unit works correctly, the client will be carrying out tests with washing cycles.; used 4 DC97-16350U (Suspension Rod and Spring Assembly) from stock"
We serviced a
LG ELECTRONICS HOME LAUNDRY ELE
Model WT1101CW/00
Near Plantation, FL 33324
Antonio
Job Details: 12/11/2023
Customer complaint 1 backwards e The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LFXS30726S/00
Near Miami, FL 33155
Francisco
Job Details: 12/11/2023
"Customer complaint not cooling, test unit complete sealing system job"
We serviced a
LG ELECTRONICS DISHWASHER
Model LDF5545ST
Near Miramar, FL 33025
Alex
Job Details: 12/11/2023
Replaced touch pad
We serviced a
SUB ZERO REFRIGERATOR
Model IT-36CI
Near Miami, FL 33130
Francisco
Job Details: 12/11/2023
"STOPPED COOLING / LEAKING WATER, test unit when arrived freezer cooling fine, take pictures, complete call"
We serviced a
SAMSUNG ELECTRON RANGE
Model NE58F9500SS
Near Margate, FL 33063
Alex
Job Details: 12/11/2023
Connector got accidently dissconected . Connected it back
We serviced a
LG ELECTRONICS HOME LAUNDRY ELE
Model WM8100HVA
Near Plantation, FL 33317
Antonio
Job Details: 12/11/2023
"Customer complaint after two minutes it stops suddenly.Defective drain pump was found, it was installed with available stock, the unit was diagnosed in front of the customer and worked correctly.; used 1 4681EA2001T (Washer Drain Pump) from stock"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN1WW
Near Tamarac, FL 33319
Antonio
Job Details: 12/11/2023
"Customer complaint Washer not Spinning. The washer will not go through its usual spin cycle. Clothes are soaked and filled with water after washing is completed. OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY A damaged belt was found, a new belt was installed, it was diagnosed in front of the customer, and the unit works correctly.; used 1 WE12X27300 (BELT DRIVE) from stock"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT695SSJ0SS
Near Coral Springs, FL 33067
Antonio
Job Details: 12/11/2023
"Customer complaint Makes beeping sound at different times. Sometimes will not turn on and have to unplug it and 2/2 plug back in to make it work. When finish cycle green light should come on to confirm cycle is complete and it doesn't come on. The unit freezes and then begins to beep, it must be disconnected to restore operation but then it does so again, the indicated parts must be replaced. CRM/SR # 1816336432; ordrng 1 WD21X31902 (CONFIGURED USER INTERFACE BOARD) and 1 WD21X24901 (SERVICE MACHINE CONTROL)"
We serviced a
LG ELECTRONICS RANGE
Model LRE3083ST/01
Near Parkland, FL 33067
Alex
Job Details: 12/11/2023
No power to elements; ordrng 1 EBR74164805 (Aux control) and 1 EBR77562705 (Control)
We serviced a
SAMSUNG ELECTRON DRYER
Model DV448AEP/XAA
Near Coral Springs, FL 33065
Antonio
Job Details: 12/11/2023
Customer complaint Cx has a dryer and it's making a crazy loud noise. Clothing has burn marks on them The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.
We serviced a
LG ELECTRONICS WASHER
Model WT5680HWA
Near Coral Springs, FL 33067
Antonio
Job Details: 12/11/2023
Customer complaint Standing water stuck in the liquid detergent reservoir. Using the extra rinse cycle will 1/2 drain it out but otherwise it is always there and smells. ODOR-SOUR / MILDEW SMELL The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.
We serviced a
GE WASHER
Model WSM2700HAWWW
Near Miami, FL 33132
Jessy
Job Details: 12/11/2023
Customer complained washer making loud noise I checked washer and the noise is coming from drain pump propeller their not turning is broken ; ordrng 1 WH23X10017 (Drain Pump)
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Miami Shores, FL 33150
Jessy
Job Details: 12/11/2023
"Customer complained dishwasher not draining properly when I checked dishwasher there was water in dishwasher I cancel cycle, but the water did not drain. I can hear something rattling in the inside of drain pump I drain pump when draining water out with my shop vac their glass in drain pump housing stopping propellers from turning I replaced glass but drain pump still isnt pumping water out properly the cost to replace drain pump is $ 451.57; ordrng 1 00631200 (Dishwasher Drain Pump)"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF50K7500AV/A2-11
Near Surfside, FL 33154
Jessy
Job Details: 12/11/2023
"Customer complained washer will not spin, can hear sound when turning on, will power on then fill and lights come on I checked washer b; ordrng 1 DC31-00187A (Washer drain pump)"
We serviced a
MIELE DISHWASHER
Model SG3
Near Sunny Isles Beach, FL 33160
Alex
Job Details: 12/11/2023
Stuck glass in the drain pump. Removed glass and reinstalled drain line 280$
We serviced a
MAGIC CHEF WASHER DRYER COM
Model n/a
Near Fort Lauderdale, FL 33308
Antonio
Job Details: 12/11/2023
"Customer complaint ERROR CODE E80 I checked the drain pump and did not find anything, call MCA, talk to Mila, tell her the problem, the E80 customer indicates that it shows it when using the Dryer, the unit washes well but the error is shown when it is working with drying, technical support I recommend checking the wires of the PCB and the display board. I did not find any anomaly. I recommend replacing the PCB with the indicated version. Supply the part number. Please order.817138100016511B17138100023599Mila; ordrng 1 17138100023599 (PCB Version B)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22KREDBSR/AA03
Near Hollywood, FL 33024
Francisco
Job Details: 12/11/2023
"leaking water from the top to the middle sometimes leaks to the floor, test unit replaced foulty temperature sensor, evaporator cover, refrigerator protector, leakage kit, complete call"
We serviced a
FRIGIDAIRE WASHER
Model FTF530FS3
Near Miami, FL 33168
Jessy
Job Details: 12/11/2023
Customer complained washer not draining I checked washer drain pump and drain hose the iss the tub hose filter is clogged up lint and coins the drain pump is propeller is broken the drain pump housing is leaking the cost to replace washer drain pump is $ 545.70; ordrng 1 137151900 (Washer drain pump)
We serviced a
SAMSUNG COOKTOP
Model NE58K9500SG/AA-01
Near Plantation, FL 33322
Alex
Job Details: 12/08/2023
Replaced top glass
We serviced a
KENMORE WASHER
Model 11088752793
Near Miami, FL 33143
Jessy
Job Details: 12/08/2023
Customer complained washer not spinning or draining I checked washer lid switch and its broke the cost to replace washer lid switch is $ 419.44 I install lid switch and tested washer in front of customer. Washer is working properly now. ; used 1 3355806 (Washer lid switch) from stock
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNBFS
Near Fort Lauderdale, FL
Alex
Job Details: 12/08/2023
Frosting up under ice bin Replaced all parts including ice chute
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Homestead, FL 33034
Antonio
Job Details: 12/08/2023
"Customer complaint MAKES LOUD NOISE WHEN SPINNING NOISE-Noise during spin cycle Not only in the spin does it make the noise in the wash cycle, it does it when the motor is working. I had already replaced the Gear Case with this unit due to another noise that was too loud. Now when you move the gear case manually it does not make noise only when the motor is working. . The motor in the unit requires replacement to correct the noise problem because the Gear Case had already been replaced at least 4 or 3 months ago.0245 Code; ordrng 1 WH49X27319 (KIT WASHER MOTOR AND PULLEY ASSEMBLY) and 1 WH12X27187 (SPEED SENSOR)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA23
Near Homestead, FL 33030
Francisco
Job Details: 12/08/2023
"ICEMAKER NOT WORKING, test unit replaced foulty icemaker service kit, ice container, dispenser cover, and dispenser door kit, problem fixed complete call"
We serviced a
LG DRYER
Model DLEX9500K
Near Cutler Bay, FL 33157
Antonio
Job Details: 12/08/2023
"Customer complaint NOT DRYING Customer cleaned the duct but the unit does not work correctly, it is recommended to replace the indicated parts to solve the problem.; ordrng 1 6323EL2001B (Dryer thermistor) and 1 6931EL3002M (Dryer blower thermostat) and 1 4561EL3002A (Dryer idler assembly) and 1 5301EL1001H (Dryer heating element)"
We serviced a
FRIGIDAIRE RANGE
Model FFEH3054USA
Near Coral Gables, FL 33146
Jessy
Job Details: 12/08/2023
Return to customers home to replace range temperature sensor bake element burner switch with new parts. I tested range infront of customer and it is working properly.
We serviced a
WHIRLPOOL CORPOR DISHWASHER
Model n/a
Near Tamarac, FL 33321
Alex
Job Details: 12/08/2023
Adjusters are brocken. Rack adjuster kit ; ordrng 1 W10712395 (Adjuster kit)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDS03
Near Palmetto Bay, FL 33157
Francisco
Job Details: 12/08/2023
"NOT COOLING / THE FREEZER AT ALL AND THE FRESH FOODSIDE NOT COOLING / MODEL# ART318FFDS03, test unit found refrigerant leak on evaporator, have to replace evaporator, compressor, estimate $1,112.80, Customer is going to buy a new refrigerator, office collected service call$159, complete call"
We serviced a
SUB ZERO REFRIGERATOR
Model 532
Near Miami, FL 33176
Francisco
Job Details: 12/08/2023
"NOT MAKING ICE AFTER ICE MAKER WAS INSTALLED/ RECALLFC, test unit, found orange wire go to icemaker connection was out, re-connect wire problem fixed complete call"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA08
Near Palmetto Bay, FL 33157
Francisco
Job Details: 12/08/2023
"**Leaking water from refrigerator and is not making any ice**, test unit replaced foulty icemaker, auger motor, ice container, and seal cabinet, complete call"
We serviced a
THERMADOR REFRIGERATOR
Model T24IR70NSP/02
Near Parkland, FL 33067
Alex
Job Details: 12/08/2023
Cleared and reinstalled drain line
We serviced a
BOSCH HOME LAUNDRY ELE
Model WTG86400UC/08
Near Miami, FL 33126
Jessy
Job Details: 12/08/2023
I return to customers home to replace dryers door assembly with new dryer door assembly I tested door in front of customer and door is working properly.
We serviced a
SAMSUNG ELECTRON DRYER
Model DV42H5200EP/A3-01
Near Miami, FL 33172
Jessy
Job Details: 12/08/2023
I return to customer home to replace dryer control board with new control board. I installed dryer control board then tested dryer in normal and time dry in each cycle dryer stopped immediately what was it making a clicking sound this time? I checked the heating element all the fuses and all the components check out good I didnt call Tech-Support and talk to Dustin. He had me check voltage from the wall outlet to the terminal block again. Everything checked out good from now. He had me check the winding in the start run on the motor and the start run is the problem with the motor he advised me to replace the motor in ; ordrng 1 DC93-00101N (Dryer Motor and Blower Assembly)
We serviced a
LG ELECTRONICS WASHER
Model WM8100HVA
Near Miami, FL 33175
Antonio
Job Details: 12/08/2023
"Customer complaint unit shutdown during cycle - humming noise OPERATIONS-WASH CYCLE NOT WORKING PROPERLY NOISE-UNKNOWN NOISE Defective drain pump, replaced with available stock, diagnosed in front of the customer, unit works correctly.; used 1 4681EA2001T (Drain Pump) from stock"
We serviced a
LG ELECTRONICS COOKTOP
Model LRE3194ST/00
Near Miami, FL 33184
Antonio
Job Details: 12/08/2023
Customer complaint Cracked cooktop COMPONENT FAILURE-COOKTOP GLASS CRACKED The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.
We serviced a
KITCHENAID INCOR REFRIGERATOR
Model KUIC18PNXS
Near Coconut Creek, FL 33073
Alex
Job Details: 12/08/2023
Corroded components and connectors ; ordrng 1 W10863947 (Waterfall tube) and 1 WPW10548509 (Sensor) and 1 2313702 (Pump) and 1 WP2310092 (Wire harness)
We serviced a
SAMSUNG WASHER
Model WF45K6200AW/A2-11
Near Miami, FL 33172
Antonio
Job Details: 12/08/2023
"Customer complaint NOT RINSING unit does not finish the spin, leaving the clothes wet and does not finish the cycle, I performed the diagnoses and passed them but then it indicated an SC error when checking the drain line, I found that it was in a bad position, I corrected it and washed a towel that did not do so when I treated it. to wash, after that it started to drain correctly and washed without problems. $189.00 was collected from the checkup."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Miami, FL 33147
Jessy
Job Details: 12/08/2023
Customer complained range oven not working I checked range oven error F6E1 this this issue with temperature sensor or main control board I tested temperature sensor and it has proper ohms the control board has proper power coming but going out the heating element has proper ohms the cost to replace range main control board is $ 605.09 customer said she going buy new
We serviced a
KENMORE ELITE DRYER
Model 110.850874
Near Miami, FL 33174
Antonio
Job Details: 12/08/2023
"Customer complaint NOT DRYING Customer approved repair amount $577.00 The parts in the unit are replaced and the unit is diagnosed in front of the customer and works correctly. Payment is collected with iwallet app577.00; used 1 WP3392519 (FUSE-THRML), 1 3387747 (Dryer heating element), and 1 279973 (Dryer thermal cut-off fuse kit) from stock"
We serviced a
SAMSUNG RANGE
Model NE58N9430SG/AA
Near Miami Beach, FL 33141
Jessy
Job Details: 12/08/2023
I return to customer home to replace cooktop glass top with new glass top range is missing right front lever leg when I took control panel off their dead roaches everywhere I tested cooktop glass top its working perfectly. All the burners are working and the oven is working
We serviced a
SAMSUNG ELECTRON FREEZER
Model RF27T5501SR/AA
Near Coconut Creek, FL 33073
Alex
Job Details: 12/08/2023
Replaced freezer evap fan
We serviced a
GENERAL ELECTRIC HOME LAUNDRY ELE
Model GFW650SPN0SN
Near Pembroke Pines, FL 33027
Antonio
Job Details: 12/07/2023
"Customer complaint leaking water at the front door/ door keeps locked and unlocked DOOR-NOT CLOSING / NOT LOCKING, LEAK-LEAK WATER/STEAM FROM DOOR/FRONT, Unit has failures with the dispenser leaking water, with the latch not locking, replacement of the indicated parts is recommended.; ordrng 1 WH01X29528 (DOOR LOCK) and 1 WH01X32580 (DOOR LATCH) and 1 WH42X29535 (WASHER DISPENSER DRAWER WITH MICROBAN®)"
We serviced a
BOSCH REFRIGERATOR
Model B36CL80ENS/06 FD0103
Near Homestead, FL 33032
Francisco
Job Details: 12/07/2023
"freezer not cooling COOLING-FREEZER NOT COOLING, test unit found refrigerant leak on freezer evaporator, unit have refrigerant R600, called NEW they going to transfer call, complete call"
We serviced a
SAMSUNG ELECTRON RANGE
Model NE58K9430SS/AS-01
Near Miami, FL 33177
Jessy
Job Details: 12/07/2023
I return to customers home to replace range display control boards burner switch with new parts I tested range in front of customer range is working properly now
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model MC17J8000CS
Near Fort Lauderdale, FL 33311
Alex
Job Details: 12/07/2023
Replaced all parts
We serviced a
SUMMIT REFRIGERATOR
Model BIM680SGDR
Near Miami, FL 33177
Francisco
Job Details: 12/07/2023
"$159- NOT MAKING ICE, test unit found refrigerant leak on evaporator, have to replace evaporator, compressor, dryer, estimate 1,850, Customer is going to buy a new icemaker, charge Customer service call $159, complete call"
We serviced a
LG DRYER
Model DLE1501W
Near Pompano Beach, FL 33069
Antonio
Job Details: 12/07/2023
"Customer complaint MAKING A LOUD NOISE When the unit starts, it makes a loud noise between the motor and the blower, it is recommended to replace it, in addition to the idler and the heater element, the parts to be ordered are included, the client indicates that paid the co-payment to the company.Code1203; ordrng 1 4681EL1008A (Dryer Motor Assembly) and 1 5301EL1001H (Dryer heating element) and 1 4561EL3002A (Idler Assembly) and 1 5835EL1002A (Dryer blower wheel)"
We serviced a
BOSCH DISHWASHER
Model SHPM78W55N/11
Near Miami, FL 33176
Jessy
Job Details: 12/07/2023
I return to customer home to replace power cord and drain pump with new parts and took dishwasher out they broke 1 of the lever leg I did connect drain hose back in the water supply. Customer will have to have a electrician come out to connect the other part of the junction box that plugs into the wall
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN1WW
Near Fort Lauderdale, FL 33309
Antonio
Job Details: 12/07/2023
"Customer complaint made loud noise during water fill NOISE-NOISE DURING WATER FILL The unit makes noise when the pulley and clutch rotate, additionally when it spins it starts to jump, the indicated parts must be replaced.; ordrng 1 WH05X24185 (WASHING MACHINE CLUTCH) and 1 WH01X24434 (WASHING MACHINE SPRING CLUTCH) and 2 WH16X26911 (ROD & SPRING ASSEMBLY LEFT - WHITE)s and 2 WH16X26910 (ROD & SPRING ASSEMBLY RIGHT - GREEN)s and 4 WH01X26970 (BALL JOINT UPPER)s and 1 WH03X32097 (TRANSMISSION PULLEY & NUT)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28HFEDBSR/AA08
Near Miami, FL 33186
Francisco
Job Details: 12/07/2023
"CUSTOMER SAID IT IS LEAKING AGAIN/RECALLFC, test unit found ice under auger motor, removed ice maker, and auger motor, clean ice, reinstalled parts, adjusted water pressure to ice maker, complete call"
We serviced a
LG ELECTRONICS WASHER
Model WM3770HVA
Near Coral Gables, FL 33143
Jessy
Job Details: 12/07/2023
"I return to customer home to recheck washer customer service flooding on the floor when I turn the washer on and diagnostic, it started to fill with water I could see all the water coming from underneath the washer. I stopped it he made it drain took everything a loose looked at all the hoses thats connected to the drain no pinholes no holes in the hose I checked drain hose going to drain pipe. It does have a low loop. I filled washer two times and made it drain. it did not flood the floor. I told customer she needs to have a plumber come out and check the pipe that the washer drains into. right now the washer is filling and draining properly."
We serviced a
VIKING RANGE
Model VDSC4854GQBKBR
Near Coral Gables, FL 33146
Jessy
Job Details: 12/07/2023
"Customer complained range burners not igniting I checked range burner Electroids the two burners on the left front and back have a low flame the two on the right front and back or not igniting at all the it doesnt come on at all, doesnt spark, their is 120 volts spark module on side and the left side has 120 volts from there I called tech support and talk to Christian. He had me too move the burner heads around. From front to back to see if I can get the flame to go higher. It didnt do anything he said the only two things you can be is low gas pressure regulator he had me tested voltage on the right side at the spark module gave me 120. And they still doesnt come on. He said, replace spark module. The cost to replace range, spark module, and regulator is $1449.89; ordrng 1 PA020041 (Range spark module) and 1 PA070003 (Range regulator)"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Miami, FL 33169
Alex
Job Details: 12/07/2023
Replaced all parts
We serviced a
OTHER DRYER
Model DV40J3000EW/A2-01
Near Fort Lauderdale, FL 33334
Antonio
Job Details: 12/07/2023
Customer complaint MAKING A LOUD NOISE The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263TEAESR/AA07
Near Miami, FL 33144
Francisco
Job Details: 12/07/2023
"**Leaking water and is not cold its cool** LEAK-LEAK WATER ON INSIDE, test unit found left refrigerator door broken on top where is door closer dont let door close all the way, take pictures call NEW tech line spoke with Dustin, he say is Customer abuse, they dont fix refrigerator, they going to call Customer, complete call"
We serviced a
FRIGIDAIRE DRYER
Model FAQE7073KA0
Near Miami, FL 33179
Antonio
Job Details: 12/07/2023
"Customer complaint dryer does not power on/ 2 OF 2 Unit does not turn on, check continuity and voltage and it is correct, main board is diagnosed as defective, replacement is recommended.; ordrng 1 137070860 (Dryer Electronic Control Board)"
We serviced a
FRIGIDAIRE RANGE
Model PLES389ECE
Near Miami Beach, FL 33140
Jessy
Job Details: 12/07/2023
I return to customer home to replace range burner and burner switch with new parts I tested range burner and burner switch theyre working properly
We serviced a
ELECTROLUX DRYER
Model EFME627UTT2
Near Miami Beach, FL 33139
Jessy
Job Details: 12/07/2023
Customer complained dryer HAS POWER BUT DOES NOTHING I checked dryer and the dryer belt is broke the cost to replace dryer belt is $571.38 I replace the dryers belt then I tested in front of the customer dryer is working properly now ; used 1 134719300 (Dryer drum belt) from stock
We serviced a
SUB ZERO REFRIGERATOR
Model 642/F
Near Sunny Isles Beach, FL 33160
Alex
Job Details: 12/07/2023
No defrost no defrost; saved tckt
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF32FMQDBSR/AA01
Near Cutler Bay, FL 33190
Francisco
Job Details: 12/06/2023
"no ice and freezer not freezing properly, test unit found refrigerant leak on evaporator, unit have R600, called NEW they re assign call to another company, complete call"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME16K3000AS
Near Miramar, FL 33023
Alex
Job Details: 12/06/2023
Replaced 3 m.switches and fuse - need backJob is complete; ordrng 3 Es16802 (M.switch)s and 1 Cf20fb (Fuse)
We serviced a
SAMSUNG ELECTRON OVEN
Model NE58K9500SG/AA-02
Near Islamorada, FL 33036
Antonio
Job Details: 12/06/2023
Customer complaint oven does not preheat to 175 OPERATIONS-OVEN NOT HEATING Terminal block is replaced in the unit and the power cable is diagnosed in front of the customer. The cooktop with its burners works and the oven works correctly.; used 1 WPW10245259 (Range Terminal Block) from stock
We serviced a
BOSCH DISHWASHER
Model 6C13UC/43
Near Miami, FL 33155
Jessy
Job Details: 12/06/2023
Customer complained dishwasher DOES NOT STOP/ DOES NOT SWITCH CYCLES I checked dishwasher and over flow switch Eason because there water and the bottom of dishwasher I dry out float switch then I started dishwasher is working properly now I did inform customer not to use too much soap he said ok
We serviced a
SAMSUNG ELECTRON RANGE
Model NE59M4320SS/AA
Near Sunrise, FL 33326
Alex
Job Details: 12/06/2023
Replaced rf switch - need it backJob is complete; ordrng 1 Dg44-01006b (Switch RF)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR/AA07
Near Miami, FL 33157
Francisco
Job Details: 12/06/2023
"dispenser makes noise DISPENSER-UNKNOWN ISSUE WITH DISPENSER, test unit order foulty parts, reschedule call ; ordrng 1 DA92-00384L (Ref electronic control board) and 1 DA97-08680G (Dispenser door) and 1 DA97-12675R (Ref dispenser cover)"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80B6061US
Near Weston, FL 33326
Alex
Job Details: 12/06/2023
Control shorted by faulty wire harness; ordrng 1 Dd97-00652a (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET21DMXDW02
Near Lauderhill, FL 33319
Alex
Job Details: 12/06/2023
Fridge is 30 year oldSealed system oil restriction; saved tckt
We serviced a
LG ELECTRONICS DRYER
Model DLE1501W
Near Miami, FL 33185
Jessy
Job Details: 12/06/2023
Customer complained dryer making loud noise on with clothes and with out cloths I checked dryer and dryer support rollers worn out making dryer drum jump I ordered support rollers ; ordrng 4 4581EL3001E (Dryer Drum Support Roller)s
We serviced a
VIKING REFRIGERATOR
Model DDSF136DSS02
Near Miami, FL 33156
Francisco
Job Details: 12/06/2023
"$159-STOPPED MAKING ICE, test unit replaced foulty ice maker charge Customer $850, complete call"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE26JSMKFSS
Near Miami, FL 33196
Francisco
Job Details: 12/06/2023
"Making a buzzing sound NOISE-COMPRESSOR MAKING NOISE, test unit order shorted compressor, allow extra time and labor, reschedule call ; ordrng 1 WR87X32004 (Compressor)"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD65EBSJ4WS
Near Big Pine Key, FL 33043
Antonio
Job Details: 12/06/2023
"Customer complaint Dryer won't dry, hot air does not come out of dryer. HEAT/DRY-NOT HEATING NOT DRYING The ordered parts are installed and diagnosed in front of the customer. unit is working without problems."
We serviced a
GENERAL ELECTRIC WASHER
Model GTW725BSN0WS
Near Doral, FL 33178
Jessy
Job Details: 12/06/2023
I return to customer home to replace washer suspension rods with new suspension rods I installed suspension rods then tested washer and it is working properly
We serviced a
SAMSUNG REFRIGERATOR
Model RF23R6301SR/AA
Near Miami, FL 33165
Francisco
Job Details: 12/06/2023
"NOT MAKING ICE , test unit order foulty parts, reschedule call; ordrng 1 DA97-12540K (Ref auger motor) and 1 DA97-14504A (Ref ice container) and 1 DA97-13718C (Ref ice maker)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22NPEDBSR/AA01
Near South Miami, FL 33143
Francisco
Job Details: 12/06/2023
"ice maker isnt making ice, test unit found ice under ice maker, clean ice, and adjuster water pressure to icemaker, complete call"
We serviced a
SAMSUNG ELECTRON RANGE
Model NE58F9500SS
Near Margate, FL 33063
Alex
Job Details: 12/06/2023
Replaced all parts
We serviced a
SAMSUNG ELECTRON OVEN
Model NQ70M7770DG/AA
Near Hialeah, FL 33013
Jessy
Job Details: 12/06/2023
I return to customer home to replace wall oven main pcb with new main pcb I tested wall oven after oven display turned on and I put it in bake for 350 a error for the door lock came up I didnt call Tech-Support and talk to Steven. He asked me for tomorrow and serial number. I gave it to him. Then asked me for a revision number I told him he did have one. He looked up the part number that I gave him and it was not the right part for Rome program so he gave me the right programming for the one with the double zeros as the revision number I have the correct part this time ; ordrng 1 DE92-03729P (Main pcb)
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near El Portal, FL 33138
Jessy
Job Details: 12/06/2023
Customer complained washer when it spin seems like it is unbalance when checked washer I could see washer tub ring was off broken on the liquid bleach on the washer going off balance the washer suspension rods worn out from heavy loads the cost to replace washer suspension rods and tub ring is $ 577.80 the customer is too close to the price of a new washer. Shell just replace it and pay the service fee. ; ordrng 1 W10531289 (Washer Tub Ring) and 1 W10537442 (Washer Damper)