We serviced a
KENMORE REFRIGERATOR
Model 10659042990
Near Miami Beach, FL 33139
Francisco
Job Details: 11/21/2023
"FRESH FOOD SIDE FREEZING ALL THE FOOD / 159.00, test unit replaced foulty thermostat, defrost timer, complete call ; ordrng 1 2198201 (Ref thermostat) and 1 2176648 (Ref defrost timer)"
We serviced a
VIKING ICEMAKER
Model FGIM515
Near Miami, FL 33140
Francisco
Job Details: 11/21/2023
"NOT MAKING ICE, test unit called Viking tech line 3 times, replaced main board, and transformer, problem fixed complete call"
We serviced a
GE DRYER
Model DSXH43EA1WW
Near Miami, FL 33133
Jessy
Job Details: 11/21/2023
"Customer complained dryer not drying I checked dryer and the issue is customer is trying to turn the selector knob to start dryer instead of turning the start knob I had to show her that this model of dryer works with the start knob and let it run in time drive for about 5 minutes to let her see that it is healing properly and that she doesnt have to turn to select the knob and pull it off cause thats not gonna turn it off, but dryer is working properly and shes know now that the dryer doesnt work like the washer or the dryer is working"
We serviced a
ELECTROLUX WASHER
Model EIFLS20QSW00
Near Fort Lauderdale, FL 33312
Antonio
Job Details: 11/21/2023
"Customer complaint NOT WORKING The unit showed a message on the screen to check the tap, I proceeded to check and the water valve remains activated when it is filling with water, when removing the cover with the help of the captain we lowered the dryer and when removing the cover I found that the pressure switch hose It was loose, this caused the error, I adjusted and diagnosed the unit working satisfactorily, the belt is a little torn but the client already bought it and the captain knows how to change it, which they had not been able to solve the error that it showed. Unit was working satisfactorily. The customer is recommended not to do heavy loads since it is a fairly compact washing machine."
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/11
Near Miami, FL 33179
Alex
Job Details: 11/21/2023
Display turns off with new main control but with old one doesntNeed to reorder control; ordrng 1 12016885 (Main control)
We serviced a
SAMSUNG WASHER
Model WF45T6000AW/A5-54
Near Miami Beach, FL 33139
Jessy
Job Details: 11/21/2023
"I return to customer home to recheck washer the house keeper saying the normal cycle and quick wash doesnt work first thing I did was check washer for error codes. He completed the diagnostic test. I started washing normal wash with the housekeeper, standing right there. I had to explain to her that the washer is going to sense the load first and drain on this new unit. Then is going to fill with water then the numbers will come up on the display. Shes thinking carcinomas didnt come up is not working shes not giving enough time. go to the beginning of the cycle did the same thing with quick washer is working. I did go step-by-step with the housekeeper to show her how the washing machine actually works. I think she has it now."
We serviced a
WHIRLPOOL WASHER
Model LSQ9200PQ2
Near Sunny Isles Beach, FL 33160
Jessy
Job Details: 11/20/2023
"Customer complained washer lid isnt working I checked washer by taking off control panel, and when I shake the switch, it turns off the washer without me pushing the lever back washer has a broken lid switch used 1 WP8318084 (Washer lid switch) from stock"
We serviced a
KENMORE WASHER
Model 11025132411
Near Bal Harbour, FL 33154
Jessy
Job Details: 11/20/2023
"I return to customer home to replace washer drive motor with new drive motor I had to remove the dryer from sitting beside the washer to have access to the washer when I did I could see on the floor. There is a metal flange for a toilet that has a screw sticking out with a metal arm on it and the drive belt was on the floor when they push dishwasher all the way to the side to the wall. That flange is stopping the pulley from turning. The belt is broke. The pulley is damaged The pulley shield is missing, I did take a picture of pulley and belt I did tell the lady that runs the building that they need to cut the screw down so the washer can work properly ; ordrng 1 W10721967 (Washer dryer, pulley) and 1 W10006384 (Washer Drive Belt)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28HMEDBSR
Near Pompano Beach, FL 33062
Alex
Job Details: 11/20/2023
"Adjusted ice room, replaced ice maker - need it backIf recall need: main pcb and auger assembly; ordrng 1 DA97-15217D (Ice maker)"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R9950US/AA
Near Miami, FL 33172
Antonio
Job Details: 11/20/2023
Customer complaint error code 4c dishwasher starts cycle then a beeping noise starts OPERATIONS-WASH CYCLE NOT WORKING PROPERLY. . The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
ASKO DISHWASHER
Model DFI664.U
Near Miami, FL 33132
Antonio
Job Details: 11/20/2023
Customer complaint ERROR CODE F54 The water valve and drain line were replaced. It remained working but now has a defect in the hinge area on the right side. Talk to Gary and he will be locating the parts and will make an estimate for the client with the new additional parts.; ordrng 1 0000000000 and 1 0000000000 and 1 0000000000 and 1 0000000000
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LSXS26326S/00
Near Miami, FL 33147
Francisco
Job Details: 11/20/2023
"Freezer not freezing at all. Cx states freezer is not cooling at all. T/s was done, test unit found refrigerant leak on condenser, replaced condenser, compressor, dryer, main board, complete sealing system job"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW500ASN0WS
Near Miami Beach, FL 33140
Jessy
Job Details: 11/20/2023
I return to customer home to replace washer spin basket and wash plate with new parts I tested washer in front of the customer and it is working properly
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS4A
Near Miami Beach, FL 33139
Jessy
Job Details: 11/20/2023
"Customer complained wont start | lights blinking on the display | panel not working i checked dishwasher and the flashlight started from power failure that happened from the building The tenant did tell me it was a power outage in the building. when checking a dishwasher I did notice that drain pump was making a loud noise like it was screaming to pop the water. I looked under the sink I could see the drain hose running from the dishwasher more than 5 feet to the sink. I called Tech-Support and talk to Dustin and let him see the drain holes. He said it needs a air brake to stop the backflow of food and water going into the dishwasher that the customer needs to reroute dishwasher, drain holes higher so it can drain properly. I did inform the tenant of this dishwasher is working properly right now. Dustin told me if I had to come back and the drain hose isnt installed properly it will be denied."
We serviced a
FRIGIDAIRE DRYER
Model FFLE3911QW0
Near Miami, FL 33134
Antonio
Job Details: 11/20/2023
Customer complaint NOT HEATING The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Fort Lauderdale, FL 33312
Alex
Job Details: 11/20/2023
Frozen ff evap cover ; ordrng 1 DA97-13757A (Ff evap cover) and 1 DA32-10104N (Ff def sensor) and 1 Da82-1415a (Leakage kit)
We serviced a
SAMSUNG ELECTRON ICEMAKER
Model RF23HTEDBSR/AA-02
Near Palmetto Bay, FL 33157
Jessy
Job Details: 11/20/2023
I return to customer home to replace refrigerator door flipper assembly with new part I tested refrigerator door flipper in front of customer and its sealing properly
We serviced a
GE COOKTOP
Model JB645RK4SS
Near Homestead, FL 33034
Antonio
Job Details: 11/20/2023
Customer complaint The front burner are not working properly | COMPONENT FAILURE-BURNER NOT SPARKING / SPARKING CONSISTENTLY The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
SUB ZERO REFRIGERATOR
Model 685/S3
Near Homestead, FL 33030
Francisco
Job Details: 11/20/2023
"NOT WORKING (Dispatch Type: Original), Customer complaint leaking water, test unit found drain clogged unclogged drain, problem fixed complete call"
We serviced a
BOSCH DISHWASHER
Model SHPM78W55N/11
Near Miami, FL 33176
Jessy
Job Details: 11/20/2023
"I return to customers home to replace dishwasher drain pump and power supply with new parts. When I try to remove the dishwasher from underneath the cabinet there is a piece of tile floor that needs to be cut back cause I I can only get one side out. The other side is going to damage the dishwasher. If I tried to force it I told customer he needs to have somebody to come cut the tile to make it where I can remove the dishwasher he said, OK he will call A Office when its done. ; eml tckt failed"
We serviced a
LG ELECTRONICS WASHER
Model WM3770HVA
Near Coral Gables, FL 33143
Jessy
Job Details: 11/20/2023
Customer washer not draining OE error I checked washer drain pump is broken I replaced it with truck stock part then I tested drain pump the pump doesnt work its making a humming sound like the one I took off its not popping any water out of the washer just making a loud noise truck stock part I will have to order a drain pump ; ordrng 1 4681EA2001T (Washer drain pump)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RS27FDBTNSR
Near Fort Lauderdale, FL 33312
Alex
Job Details: 11/20/2023
Sometemes freezing food in ff sectionCx places food to close to vents
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5200AW/US-03
Near Homestead, FL 33033
Antonio
Job Details: 11/20/2023
"Customer complaint REWORK;1807538913 DOESNT SPIN AFTER REPAIR OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY unit has faults with the suspensions, it is calibrated but the unit has the balancing error. it is recommended to replace the indicated parts. When it was repaired previously it was due to the drain pump, now it is issuing a UB error after having previously repaired it but it is not the same problem; ordrng 4 DC97-16350U (Washer Suspension Rod and Spring Assembly)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Fort Lauderdale, FL 33311
Alex
Job Details: 11/20/2023
Warm air gets into ff section and turns into moisture Adjusted door seal
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR/AA02
Near Miami, FL 33186
Francisco
Job Details: 11/20/2023
"Unit is not freezing food COOLING-FREEZER NOT COOLING, COOLING-FREEZER IS NOT COLD ENOUGH, test unit leaking water from icemaker, seal ice cabinet, set temperature, fix ice container, complete call"
We serviced a
KENMORE ELIT DISHWASHER
Model 66513763K602
Near Biscayne Park, FL 33161
Jessy
Job Details: 11/20/2023
I return to customer home to replace dishwasher soap dispenser with new part I tested dishwasher dispenser in front customer about 10 minutes into the wash the left side of the door when you standing in front of dishwasher is leaking water The door seal isnt ceiling is worn out on the left side. Bottom of door. that piece is called the air intake is plastic and rubber. Thats the piece thats leaking at the bottom. ; ordrng 1 8268937 (Dishwasher Air Inlet)
We serviced a
GENERAL ELECTRIC DRYER
Model GTD33GASK0WW
Near Miami, FL 33157
Antonio
Job Details: 11/20/2023
Customer complaint the knob to turn on dryer is broken. its the spin mechanism The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Lighthouse Point, FL 33064
Antonio
Job Details: 11/20/2023
"Customer complaint DOOR WOULD NOT OPEN The unit has a defective motor board, it is shorted, the unit does not start and the door locks. An estimate is made and the tenant will send the information to the Landlord and he will call us back, ; ordrng 1 WPW10374126 (Washer Motor Control Board)"
We serviced a
GENERAL ELECTRIC HOME COOKING ELE
Model JB700DJWW5WW
Near Tamarac, FL 33321
Alex
Job Details: 11/20/2023
"Rf, Lf burners stay hot even on low settingReplaced 2 switches - need it backJob is complete; ordrng 2 WB24X25013 (Switch regulator)s"
We serviced a
GENERAL ELECTRIC FREEZER
Model PYE22KBLJTS
Near Miami, FL 33196
Francisco
Job Details: 11/17/2023
"1809240371, , - fridge not cooling COOLING-REFRIGERATOR NOT COOLING, test unit replaced foulty evaporator cover assembly, and thermostat, (this is not a recall) complete call"
We serviced a
SAMSUNG COOKTOP
Model NE58K9500SG/AA-01
Near Plantation, FL 33322
Alex
Job Details: 11/17/2023
Cracked glasstop; ordrng 1 DG94-00889B (Glass top)
We serviced a
GENERAL ELECTRIC HOME COOKING ELE
Model JB258RMSS
Near Lauderdale Lakes, FL 33311
Alex
Job Details: 11/17/2023
"Only RF burner works properly; ordrng 3 WB18X30954 (Receptical)s and 1 WB30X31057 (Burner LR) and 2 WB30X31058 (Lf,Rr burners)s"
We serviced a
SAMSUNG ELECTRON FREEZER
Model RS25J500DSR
Near Plantation, FL 33322
Alex
Job Details: 11/17/2023
Left Sensor door not aligning Ice maker doesnt work; ordrng 1 DA97-08706R (Sensor door asembly) and 1 DA97-08059A (Ice maker)
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA52A5500AV/US-00
Near Cutler Bay, FL 33189
Antonio
Job Details: 11/17/2023
"Customer complaint it is not draining at all, making sound cracking dumpling OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY, NOISE-NOISE DURING DRAIN CYCLE I found a piece of metal stuck in the drain pump similar to a hair clip, causing the pump not to work, I corrected the problem and diagnosed it in front of the customer, the unit works correctly."
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model n/a
Near Miami, FL 33177
Antonio
Job Details: 11/17/2023
"Customer complaint The door is not closing. DOOR-NOT CLOSING/SEALING problems with the door latch is broken, unit has no model and visible serial call NEW and talk to Dustin indicated that submitting for byot 28 techline:ds// tech called in about unit stating that units model serial tag is not readable has faded out can not confirm model and serial number submitting for byot 28"
We serviced a
SAMSUNG ELECTRON DRYER
Model DV42H5200EP/A3-03
Near Miami, FL 33133
Antonio
Job Details: 11/17/2023
"Customer complaint the dryer when starts working is making some type of noise and then suddenly stops NOISE-NOISE DURING OPERATION It was found that the roller and the idler were burning causing the noise, they are replaced with available stock, the unit is diagnosed in front of the housekeeper and is working correctly.; used 1 DC93-00634A (Dryer Idler Assembly), and 4 DC97-16782A (Dryer Drum Support Roller) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVB0
Near Coral Gables, FL 33134
Antonio
Job Details: 11/17/2023
"Customer complaint STOPPED WORKING Failures with the sump motor assembly, it does not wash, the customer did not approve the repair, a service fee of $159.00 is collected"
We serviced a
SAMSUNG ELECTRON RANGE
Model GGJNNNNN
Near Sunrise, FL 33351
Alex
Job Details: 11/17/2023
Communication errorRoaches - per erick denied
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE59J7630SS/AA
Near Margate, FL 33068
Alex
Job Details: 11/17/2023
Replaced Led board - need it backJob is complete; ordrng 1 DE07-00129A (Led display board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TS3
Near Tamarac, FL 33319
Alex
Job Details: 11/17/2023
Replaced all parts
We serviced a
GE MONOGRAM REFRIGERATOR
Model ZISS480NKBSS
Near Coral Gables, FL 33146
Francisco
Job Details: 11/17/2023
"The refrigerator light is not working anymore. LIGHT-LIGHT NOT WORKING, test unit called GE, and NEW tech line, order main board, reschedule call; ordrng 1 WR55X27072 (Refrigerator electronic control board)"
We serviced a
ASKO DISHWASHER
Model DFI664.U
Near Miami, FL 33132
Antonio
Job Details: 11/17/2023
"Customer complaint ERROR CODE F54 When I arrived at the commercial vehicle reception, the security had the information from the client that he was going to be there after 12:00. This information was also provided to me by the client last week and I put it in the notes. Obviously I arrived at 10.45 trying to extend the time, or I will be able to return since the calls are distant and the traffic can worsen the remaining calls. Please schedule new visits with the client.; saved tckt"
We serviced a
SAMSUNG WASHER
Model WF45T6000AW/A5-54
Near Miami Beach, FL 33139
Antonio
Job Details: 11/17/2023
"Customer complaint NOT DRAINING The unit is not draining. The housekeeper tried to remove the filter to check. He only loosened it, but when he returned it to its position, it was left with a water leak. I found a button inside, which caused obstruction when draining. After that, I proceeded to perform calibration and diagnosis of all of them. its components, perform a Quick Wash cycle with two small towels and the unit did not leak water and washed correctly."
We serviced a
SAMSUNG ELECTRON OVEN
Model FER300SX
Near Margate, FL 33063
Alex
Job Details: 11/17/2023
touch pad not responding; ordrng 1 DG34-00014A (Touch pad)
We serviced a
VIKING REFRIGERATOR
Model DFBB363R
Near Miami, FL 33132
Francisco
Job Details: 11/17/2023
"FREEZER NOT WORKING PROPERLY / 159.00, called Gary, he gave estimate to Customer, charge service call $159, owner is going to call back for the repair need second man"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model DDT595SSJ5SS
Near Fort Lauderdale, FL 33312
Alex
Job Details: 11/16/2023
Unit is dead; ordrng 1 WD21X32163 (Control) and 1 WD21X31910 (UI)
We serviced a
SPEED QUEEN WASHER
Model SWNMN2SP115TW01
Near Opa-locka, FL 33055
Antonio
Job Details: 11/16/2023
"Customer complaint STOPPED WASHING faults with the output board and the motor, it is recommended to replace the indicated parts.; ordrng 1 38034P (KIT MOTOR 120V/60) and 1 204783 (OUTPUT CONTROL BOARD)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW720BPN0DG
Near Fort Lauderdale, FL 33312
Antonio
Job Details: 11/16/2023
"Customer complaint the mother board is not sync, it doesnt finish filling then it goes to end the lid lock stays lock CONTROLS-ELECTRONIC CONTROL BOARD ERROR unit turns off suddenly the voltage is correct the latch does not work correctly, it is recommended to replace the indicated parts.; ordrng 1 WH22X31617 (MAIN BOARD 720/725 SERVICE) and 1 WH08X32697 (LID LOCK SERVICE KIT)"
We serviced a
LG ELECTRONICS HOME LAUNDRY ELE
Model WT1101CW/00
Near Plantation, FL 33324
Antonio
Job Details: 11/16/2023
"Customer complaint 1 backwards e The unit does not turn off the drain pump, it remains after completing the cycle and has to be disconnected, it shows an error IE faults with the water valve.; ordrng 1 5221EA1008F (Washer Water Inlet Valve) and 1 5859EA1004F (Washer Drain Pump)"
We serviced a
OTHER REFRIGERATOR
Model MDTF18SSR
Near Opa-locka, FL 33054
Alex
Job Details: 11/16/2023
No failures no failures
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28HMEDBSR/AA09
Near Homestead, FL 33030
Francisco
Job Details: 11/16/2023
"refrigerator icemaker not making ice ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY, test unit replaced foulty icemaker service kit, and ice container, complete call"
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Lighthouse Point, FL 33064
Antonio
Job Details: 11/16/2023
Customer complaint NOT DRAINING/ALSO HAS RUST /188 DAYS LEFT OF WARRANTY The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.
We serviced a
GENERAL ELECTRIC HOME LAUNDRY ELE
Model GFW148SSM0WW
Near Hollywood, FL 33019
Antonio
Job Details: 11/16/2023
"Customer complaint making loud noises on spin NOISE-NOISE DURING SPIN CYCLE Tests are carried out with a blanket and the spin is carried out satisfactorily. There are no signs of wear in the bearing or suspensions. The unit responds in the spin cycle. It was only found in the drainage pump that there was noise, a coin that was shown to the customer. instructing him to always check the clothes when washing, the unit worked without problems in front of the client."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF27T5201WW/AA
Near Miami, FL 33147
Francisco
Job Details: 11/16/2023
"making loud humming sound NOISE-NOISE, test unit refrigerator working fine, set temperature complete call"
We serviced a
LG REFRIGERATOR
Model LFX29945ST/00
Near Miami, FL 33176
Francisco
Job Details: 11/16/2023
"$159- NOT OWRKING PROPERLY/ NOT COOLING, test unit found refrigerant leak on evaporator, have to replace evaporator, compressor, and dryer, estimate $1,661.18, Customer is going to buy a new refrigerator, office collect service call$159, complete call"
We serviced a
SUB ZERO REFRIGERATOR
Model TYJNBBB
Near Bal Harbour, FL 33154
Alex
Job Details: 11/16/2023
Cleared drain line
We serviced a
GENERAL ELECTRIC WASHER
Model GFW450SPM1DG
Near Hallandale Beach, FL 33009
Antonio
Job Details: 11/16/2023
"Customer complaint The washer door won't close Unit has faults with the door lock and plunger, ordering is required.; ordrng 1 WH10X20821 (WASHING MACHINE DOOR LOCK) and 1 WH01X20823 (DOOR PLUNGER)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22M9581SG/AA
Near Hialeah, FL 33012
Alex
Job Details: 11/15/2023
Freon leakage somewherePer Mark need to send pictures of nitrogen preassure leak testig and model serial sticker to service bench for reviewing ; eml tckt failed
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23M8570SR/AA-05
Near Big Pine Key, FL 33043
Antonio
Job Details: 11/15/2023
"Customer complaint The parts in the unit, ice maker and container are replaced, including the clips, motor auger drain line, customer must wait 48 hours for the unit to make ice correctly. I waited until the refrigerator began to lower the temperature confirming that it began to cool. NOTE: Customer wishes and tells me that he does not want further repairs if the unit fails again since it has happened several times with two companies."
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LMXC23796D/00
Near Miami, FL 33155
Francisco
Job Details: 11/15/2023
"it stopped working it stopped freezing. COOLING-REFRIGERATOR FREEZING, test unit found refrigerant leak on ff side evaporator, replaced evaporator, condenser, compressor, and dryer, complete sealing system job"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF27T5201SG
Near Miramar, FL 33029
Alex
Job Details: 11/15/2023
Adjusted ice room . Replaced ice maker -need it backJob is complete; ordrng 1 Da97-15217d (Ice maker) and 1 Silicone
We serviced a
VIKING DOWN DRAFT EXHAU
Model VIPR161RSS
Near Coral Gables, FL 33143
Jessy
Job Details: 11/15/2023
"Customer complained exhaust DOES NOT GO UP AND DOWN AND THE FAN DOES NOT WORK I checked exhaust and remote for power their power so called tech support and talked Ron I double check power coming into the unit has proper power coming in proper power going to the remote, but unit doesnt respond under control pad told me to check the main control board that was pilot power. He also said they dont make the control board anymore."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28T5001SR/AA-00
Near Stock Island, FL 33040
Antonio
Job Details: 11/15/2023
Customer complaint loud motor noise NOISE-MOTOR MAKING NOISE The ordered parts are installed and diagnosed in front of the client. unit remains working without problems. temperature responds without problems and the noise did not occur again.
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE58K9850WS/A
Near Pembroke Pines, FL 33028
Alex
Job Details: 11/15/2023
Replaced all parts
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR
Near Weston, FL 33327
Alex
Job Details: 11/15/2023
Frozen ff evap cover Frozen ice room Brocken feezer door handle - per eric not covered; ordrng 1 DA63-06542A (Right door seal) and 1 DA82-02697A (Ice maker kit) and 1 Silicone and 1 DA97-12609C (Ff evap cover) and 1 DA97-12604D (Ice bin) and 1 Da82-1415a (Leak kit) and 1 DA32-10104N (Ff evap def sensor)
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AV/US-03
Near Miami, FL 33174
Jessy
Job Details: 11/15/2023
"Customer complained washer not working properly I checked washer and washer keeps going off balance, because the suspension rod worn I ordered suspension rods ; ordrng 4"
We serviced a
U-LINE REFRIGERATOR
Model U2175RS
Near Davie, FL 33330
Alex
Job Details: 11/15/2023
Unit is old Control is dead - first step Possible problem with cond fan and sealed system; ordrng 1 80-54740-00 (Main control)
We serviced a
BOSCH HOME LAUNDRY ELE
Model WTG86400UC/08
Near Miami, FL 33126
Jessy
Job Details: 11/15/2023
Customer complained dryer drum taper is broken I checked dryer and the taper broke off with screws broken off in rear bearings and broken the drum ; ordrng 1 00646292 (Taper) and 1 00618931 (Bearing) and 1 00248723 (Drum)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28K9380SG/AA-12
Near Key West, FL 33040
Antonio
Job Details: 11/15/2023
"Customer complaint Original Ice Maker was replaced months ago and I'm still having the same issue! I get no ice and I don't hear it making ice. ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY The parts in the unit are replaced, ice maker, auger motor and container including the clips, customer must wait 48 hours for the unit to make ice correctly. I waited until the refrigerator began to lower the temperature confirming that it began to cool. I include photos in the service bench to record the call. The client tells me that according to the previously replaced ice, it was sent directly from Samsung by the company."
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Miami, FL 33161
Francisco
Job Details: 11/15/2023
"When arrived, Customer say is another company fixing the refrigerator"
We serviced a
SAMSUNG ELECTRON OVEN
Model NQ70M6650DS
Near Pembroke Pines, FL 33024
Alex
Job Details: 11/15/2023
Replaced all parts
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW0
Near Miami, FL 33130
Jessy
Job Details: 11/15/2023
"Customer complained washer leaking water I checked washer for leak from and the water is leaking from bottom of door gasket its not sealing because there are heavy, mold, buildup, stopping it from sealing the ; ordrng 1 5304505239 (Washer Door Boot)"
We serviced a
KENMORE REFRIGERATOR
Model 10659042990
Near Miami Beach, FL 33139
Francisco
Job Details: 11/15/2023
"FRESH FOOD SIDE FREEZING ALL THE FOOD test unit order foulty thermostat, defrost timer, reschedule call ; ordrng 1 2198201 (Ref thermostat) and 1 2176648 (Ref defrost timer)"
We serviced a
BOSCH DRYER
Model WTG86403UC/01
Near Miami Beach, FL 33141
Jessy
Job Details: 11/15/2023
I return to customer home to replace dryer drain pump with new drain pump I tested dryer in front of customer and dryer is working properly
We serviced a
ELECTROLUX HOME WASHER
Model EFLW427UIW
Near Key West, FL 33040
Antonio
Job Details: 11/15/2023
Customer complaint door lock is broken/ unable to lock the washer UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.
We serviced a
OTHER REFRIGERATOR
Model CBS1660
Near Aventura, FL 33160
Alex
Job Details: 11/15/2023
Replaced defrost sensor that eas aleady replaced by someone
We serviced a
GENERAL ELECTRIC WASHER
Model GUD24ESSM1WW
Near Miami, FL 33138
Jessy
Job Details: 11/15/2023
"I return to customer home to replace washer gear case, agitator outer tub and spin basket with new parts I tested washer in front of customer and washer is working properly"
We serviced a
SAMSUNG ELECTRON ICEMAKER
Model RF23HTEDBSR/AA-02
Near Palmetto Bay, FL 33157
Jessy
Job Details: 11/14/2023
"Customer complained refrigerator ice maker leaking water inside ice shoot I checked ice maker and their in underneath ice maker and water in ice shoot the ice maker is leaking because the refrigerator isnt closing letting hot air in refrigerator the door flap is broken at top where the plastic piece goes into the slot on the frame of the door that locks it in to make the door gasket seal, I ordered Refrigerator Flipper Assembly ; ordrng 1 DA97-12624A (Refrigerator Flipper Assembly)"
We serviced a
SAMSUNG ELECTRON FREEZER
Model RF23M8570SG/AA
Near Miramar, FL 33027
Alex
Job Details: 11/14/2023
Replaced all partsAlso need ice bin ; ordrng 1 DA97-17285A (Ice bin)
We serviced a
GENERAL ELECTRIC FREEZER
Model PYE22KBLJTS
Near Miami, FL 33196
Francisco
Job Details: 11/14/2023
"1809240371, , - fridge not cooling COOLING-REFRIGERATOR NOT COOLING, test unit, order foulty parts, reschedule call ; ordrng 1 WR17X30248 (Ff evaporator cover with deli fan) and 1 WR50X10109 (Thermostat)"
We serviced a
KITCHAIN AID ICE MAKER
Model KUIS18PNZB2
Near Coral Gables, FL 33146
Francisco
Job Details: 11/14/2023
"WATER DOES NOT SHUT OFF, test unit found not draining water move water hose, problem solved, complete call"
We serviced a
LG WASHER
Model WM2487HRMA
Near Homestead, FL 33035
Antonio
Job Details: 11/14/2023
"Customer complaint NOT SPINNING unit does not turn on, additionally there are faults in the rear tub, it generates loud noise, customer does not approve the estimate, ordrng 1 AJQ73413811 (Washer Outer Rear Tub Assembly) and 1 EBR38163302 (Washer Electronic Control Board)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23J9011SR-AA
Near Margate, FL 33063
Alex
Job Details: 11/14/2023
Replaced all parts
We serviced a
BOSCH HOME LAUNDRY ELE
Model WAT28402UC/17
Near Miami, FL 33176
Jessy
Job Details: 11/14/2023
Customer complained Water not emptying staying inside machine when I started drain only the spin basket moved a little but drain pump never came on ; ordrng 1 00145753 (Washer drain pump)
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AV/US-02
Near Coral Gables, FL 33146
Jessy
Job Details: 11/14/2023
"Customer complained washer it is not draining properly and the drum is shaking alot I checked washer first by calling Tech-Support and talking to Mark. Theres an update for the Washe going off balance. You have to pull up the spin basket and let it go if it pulls to the back left or back right its the suspension rods. And when I did it pulled to the back, right I ordered washer, suspension rods ; ordrng 4 DC97-16350U (Washer Suspension Rod and Spring Assembly)s"
We serviced a
SAMSUNG ELECTRON OVEN
Model NE59M4320SS
Near Coral Springs, FL 33067
Alex
Job Details: 11/14/2023
"Replaced 2 lf and rf swithes - need backJob is complete; ordrng 2 Dg44-01006b (Lf,rf switches)s"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28HMEDBFR/AA
Near Pompano Beach, FL 33062
Alex
Job Details: 11/14/2023
Adjusted ice room . Replaced ice maker - need it backJob is complete; ordrng 1 Silicone and 1 Da97-15217d (Ice maker)
We serviced a
AMANA DISHWASHER
Model ADB1700ADS2
Near Homestead, FL 33031
Antonio
Job Details: 11/14/2023
Customer complaint NOT CLEANING THE DISHES 1/2 I installed the new motor sump but it was a part that Gary had in the office it did not work but the sump is the same but the motor does not Gary indicated that we would request the motor part only.; ordrng 1 0000000000 (Motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP4
Near Miami, FL 33172
Francisco
Job Details: 11/14/2023
"ice maker keeps freezing up rubber door seal is coming off DOOR-NOT CLOSING/SEALING, ICE, test unit order foulty parts, reschedule call ; ordrng 1 241786001 (Ref door gasket white) and 1 240563640 (Module dispenser)"
We serviced a
KENMORE DISHWASHER
Model DU1301XTVT2
Near Coral Gables, FL 33134
Jessy
Job Details: 11/14/2023
"Customer complained dishwasher control panel not working properly I checked dishwasher control panel cant use start,cancel,delay adaptive wash their 7 function of that dont work I opened control panel to see if any wires are not shorted the touch pad shorted out I did inform customer that the control panel is no longer available she said she will replace it with a new dishwasher."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF26J7500SR/AA
Near Lauderdale-by-the-Sea, FL 33308
Alex
Job Details: 11/14/2023
Replaced all parts. After market cover didnt fit all the way
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF27T5501SR
Near Wilton Manors, FL 33305
Alex
Job Details: 11/14/2023
Replaced ice door
We serviced a
LG WASHER
Model WM427HVA/01
Near Miami, FL 33183
Antonio
Job Details: 11/14/2023
"Customer complaint LEAKING door boot has a hole through which water leaks, additionally the cold water valve fails the selenoid, customer does not approve repair, ; ordrng 1 MDS47123608 (Washer Door Boot) and 1 5220FR2075L (Washer Water Inlet Valve)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201WW/AA03
Near Biscayne Park, FL 33161
Francisco
Job Details: 11/14/2023
"CUSTOMER SAID THAT THERE IS SOMETHING BETWEEN THE FILTER AND THE SHELF IN THE BOTTOM SHECANT GETIT O, test unit Customer want take a glass on shelf to clean, complete call"
We serviced a
GE DRYER
Model GTUP270EM4WW
Near Miami, FL 33130
Jessy
Job Details: 11/14/2023
I return to customer home to replace washer lid lock with new lid lock I tested washer lid lock in front of customer and its working properly
We serviced a
VIKING ICEMAKER
Model FGIM515
Near Miami, FL 33140
Francisco
Job Details: 11/14/2023
"NOT MAKING ICE,test unit called Viking tech line, they say replaced board, I did, still not working called again Viking tech line, spoke with Carlos, he say replace transformer, office order part reschedule call ; ordrng 1 022583-000 (Transformer)"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R9950US/AA
Near Miami, FL 33172
Antonio
Job Details: 11/14/2023
"Customer complaint 1808518604, REWORK error code 4c dishwasher starts cycle then a beeping noise starts OPERATIONS-WASH CYCLE NOT WORKING PROPERLYThe error for which I visited you last month is not the same, now it will be throwing an error 4c failures with the water valve and case break, its replacement is recommended IT IS NOT A REWORK OR RECALL It is a new failure.; ordrng 1 DD97-00611A (Dishwasher Case Break) and 1 DC62-30314L (Dishwasher Water Inlet Valve)"
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/11
Near Miami, FL 33179
Alex
Job Details: 11/14/2023
Not heatting; ordrng 1 12016885 (Control board)
We serviced a
VIKING MICROWAVE
Model RVM320SS
Near Miami, FL 33175
Antonio
Job Details: 11/14/2023
"Customer complaint DISPLAY PANEL UNABLE TO READ ANYTHING The part is replaced in the unit, it is diagnosed in front of the customer, the unit works and heats up correctly."
We serviced a
KITCHEN AID DISHWASHER
Model KUDI02FRBL1
Near Bal Harbour, FL 33154
Jessy
Job Details: 11/14/2023
I return to customer home to replace dishwasher control board and ribbon with new parts I tested dishwasher in front of customer and dishwasher is working properly