We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Miami, FL 33133
Antonio
Job Details: 02/13/2024
"Customer complaint MAKES NOISE The unit vibrates when it is working or drying, generating noise, adjust the blower duct and lubricate the rollers of the unit, this improved significantly when I diagnosed it in front of the person who was in the apartment. unit remains working and without noise"
We serviced a
SUB ZERO REFRIGERATOR
Model 532
Near Coral Gables, FL 33158
Francisco
Job Details: 02/13/2024
"Customer complaint ff side refrigerator not cooling, found refrigerant leak on evaporator, unit have R12 refrigerant, replaced all sealing system parts, complete call"
We serviced a
ELECTROLUX HOME DRYER
Model EFME627UTT2
Near Key Biscayne, FL 33149
Jessy
Job Details: 02/13/2024
"I return to customer home to replace dryer motor and blower assembly and user interface with new parts I tested dryer and the motor/blower assembly and user interface and the dryer display came on but dryer was not responsive. It didnt turn on. I took off new user interface put old one back on display came on again, but dryer still wouldnt start attack the connection on the motor it was plugged in properly I checked the fuses over again for resistance and they all have proper resistance, even the heating element I took all using the face off and put a new one back. Our dryer still wouldnt start call TECH SUPPORT and talk to Dustin again. He had me power it outlet, and there is proper power with outlet he then had me check belt switch from white wiring to red wire. There was resistance he help me to plug in dryer and test red wire to ground chassis its supposed to be 120 Volts but theres only 78 Volts he told me to replace the main control board ; ordrng 1 5304525689 (Main control board)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESG/AA
Near North Lauderdale, FL 33068
Alex
Job Details: 02/13/2024
"Cannot adjust water preassure to refrigerator, its to strong, fridge line sits on the same line with kitchen faucet .I called asurion and they said that cx need to install dedicated valve for the fridge"
We serviced a
SAMSUNG ELECTRON RANGE
Model NE59T4311SS
Near Miramar, FL 33027
Alex
Job Details: 01/30/2024
Replaced right front swich- need it backJob is complete; ordrng 1 Dg44-01006b (Switch)
We serviced a
SAMSUNG ELECTRON DRYER
Model DVE50R5200W/A2
Near Homestead, FL 33035
Jessy
Job Details: 01/30/2024
"Customer complained dryer has error HC this means issue with a thermistor or control board I took off the vent hose to checked airflow when I started dryer in time dry, normal, delicate, quick dry and permanent press dryer stopped within 30 seconds of being turned on I called NEW tech support and talked to dustin. I did explain to him. I replaced main control board thermostat and heating element assembly. I didnt start dryer in time dry and it stopped within 30 seconds. He advised me to replace the wiring harness. I didnt from him that the Customer did have the vent clean. he said the only thing he could be, is the wire harness you gave me the part number for the wiring harness ; ordrng 1 DC93-00823B (Mian Wiring harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Delray Beach, FL 33444
Gaby
Job Details: 01/30/2024
Replace valve and ice maker.
We serviced a
KENMORE WASHER
Model 79641683610
Near Pembroke Pines, FL 33028
Antonio
Job Details: 01/30/2024
"Customer complaint There is a leaking from underneath. (Not sure from where it is coming the leaking) LEAK-LEAK WATER/STEAM FROM DOOR/FRONT The part sent by Asurion was installed in the unit is diagnosed in front of the customer, there is no longer a water leak."
We serviced a
BEST EXHAUST FAN
Model n/a
Near Boca Raton, FL 33431
Gaby
Job Details: 01/30/2024
This unit is have an external blower.Blower choice Eb9 900cmeb15 1500
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Boca Raton, FL 33432
Gaby
Job Details: 01/30/2024
Unit is drying fine and reaching up to 165f temperature. I check ventilation on back to make sure it was not clogged. I place a wet clothing in drying and it was drying fine. Customer complained of dark spots on left side of dryer interior. This is normal due to heating element position.***Customer not there to sign.
We serviced a
SAMSUNG WASHER
Model WF45T6000AW/A5
Near Miami Beach, FL 33141
Igor
Job Details: 01/30/2024
Bearing broken
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22R7351SR/AA
Near Weston, FL 33326
Alex
Job Details: 01/30/2024
Adjusted ice room .Replaced ice maker- need it back Job is complete; ordrng 1 Da97-13718c (Ice maker)
We serviced a
SAMSUNG ELECTRON WASHER
Model WA54R7200AV/US
Near Miramar, FL 33027
David
Job Details: 01/30/2024
Washer excessive shakesUnit has bad suspension Replace washer suspension ; ordrng 4 Dc97-16350v (Susp)s
We serviced a
SAMSUNG ELECTRON ICEMAKER
Model RF22R7551SR
Near Weston, FL 33327
Alex
Job Details: 01/30/2024
Stuck ice makerReplaced ice maker- need backJob is complete; ordrng 1 Da97-13718c (Ice maker)
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50M7450AW/A4-51
Near Pembroke Pines, FL 33026
Antonio
Job Details: 01/30/2024
"Customer complaint THE WASHER WILL NOT SPIN OR DRAIN THE WASHER WILL NOT SPIN OR DRAIN unabalanced happening in all types of load stopped in mid cycle redistribute the load tried to run spin and drain cycle , still not working properly OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY, OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY faulty drainage pump was found, replacement is made with available stock, it is diagnosed in front of the client, unit works correctly.; used 1 DC97-19289F (ASSY PUMP DRAIN) from stock"
We serviced a
GENERAL ELECTRIC MICROWAVE
Model JVM1540DN1WW
Near Homestead, FL 33035
Jessy
Job Details: 01/30/2024
"I returned to customer home to replace microwave, magnetron, diode and capacitor with new parts. I tested microwave with a cup of water and it did heat up the water."
We serviced a
DCS RANGE
Model CGSR604G4 NAT
Near Boca Raton, FL 33431
Gaby
Job Details: 01/30/2024
Customer would like smaller BTU burner. This cannot be done to unit; schdld next appmnt for 1/31 WED !
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Hialeah, FL 33018
David
Job Details: 01/30/2024
Installed Ice maker plus valvesStill not making iceNeed main board that was ordered from warranty company Job Cmpltd
We serviced a
GENERAL ELECTRIC WASHER
Model GTW500ASN0WS
Near Homestead, FL 33030
Jessy
Job Details: 01/30/2024
I return to customer home to replace washer control board with new control board. I tested washer in front of Customer and it is working properly.
We serviced a
SHOPRANGEHOOD EXAUST
Model n/a
Near Homestead, FL 33035
Jessy
Job Details: 01/30/2024
"Customer complained exhaust hood dont work I checked exhaust and when the motor comes on, its only making a humming noise when took top panel lose it only goes down a little bit. You cant take the big second panel off at all. This exhaust hood is one of those ones you have to take the whole thing down I did talk to Gary told me to put the model number in hes going to see if you can find the fan motor ; saved tckt"
We serviced a
SAMSUNG ELECTRON DRYER
Model DVE45R6100W/A3
Near Southwest Ranches, FL 33331
David
Job Details: 01/30/2024
Dryer runs with door closed and unit offPer tech assistance (David) stuck relay on boardReplace main board; ordrng 1 Dc97-21429b (Assy cover main)
We serviced a
LG ELECTRONICS DISHWASHER
Model LDP6809SS
Near Miami, FL 33133
Igor
Job Details: 01/30/2024
"Control board replaced and it burned again Found the burnt connection between circulation pump motor and dishwasher harness Have to replace control board, circulation pump motor and dishwasher harness ; ordrng 1 AGM76429509 (Dishwasher control board) and 1 ABT72989205 (Circulation pump) and 1 EAD63647008 (Wire Harness), used 1 AGM76429509 ( Dishwasher control board) from stock"
We serviced a
THERMADOR REFRIGERATOR
Model KBUIT4850A02
Near Pinecrest, FL 33156
Francisco
Job Details: 01/30/2024
"Customer complaint not cooling, test unit found refrigerant leak on evaporator, replaced evaporator, heater, compressor, and dryer, complete sealing system job"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GELDDS
Near Lauderhill, FL 33313
Alex
Job Details: 01/30/2024
Replaced door switch - need backJob is complete ; ordrng 1 Wr23x29161 (Door switch)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS4
Near Boca Raton, FL 33486
Gaby
Job Details: 01/30/2024
"Replace fan, found ice make leaking. Water line fill tube did not have the correct insert. Previous company put duct tape. Replace tube.***5304532557*** 241796405; used 1 241796405 (Tube) from stock"
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45R6100AC/US-00
Near Sunrise, FL 33323
Antonio
Job Details: 01/30/2024
Customer complaint Washer is shaking during spin cycle. Door to washer now cannot close. The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model MC17J8000CS-01
Near Miami, FL 33193
Jessy
Job Details: 01/30/2024
"I return to customer home replace microwave, capacitor and diode with new parts I tested microwave in front of customer with a cup of water and the water did heat up microwave is working properly"
We serviced a
SAMSUNG ELECTRON WASHER
Model WW22K6800AW/AS
Near Sunrise, FL 33326
David
Job Details: 01/30/2024
Smoke coming out of washerPut unit into hardware outRun Dianes multiple times Per technical assistance (Tim) could not replicate problem
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model DVE50R5400V/A3
Near Davie, FL 33325
David
Job Details: 01/30/2024
Dryer has intermittent heatingDisplay missing segments Replace user interface assy Per tech assy replace harness ; ordrng 1 Dc63-02339b (Cover assy) and 1 Dc92-02395a (Module) and 1 Dc92-02401a (User interface) and 1 Dc93-00823a (Harness)
We serviced a
KENMORE REFRIGERATOR
Model 10672852101
Near Miami, FL 33155
Francisco
Job Details: 01/30/2024
"Customer complaint leaking water, test unit found drain clogged unclogged drain, complete call"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AV/US
Near Miami, FL 33167
Igor
Job Details: 01/30/2024
"Washer drain is clogged Drain hose cleaned, washer leveled Customer instructed to call the plumber to clean the sewage"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF31FMESBSR/AA03
Near Miami, FL 33155
Francisco
Job Details: 01/30/2024
"Customer complaint not making ice, test unit order parts to fix ice production, reschedule call ; ordrng 1 DA97-14474A (Ref ice container) and 1 DA97-12540A (Ref auger motor) and 1 DA97-12317A (Ref ice maker assembly)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28JBEBBSG/AA
Near North Lauderdale, FL 33068
Alex
Job Details: 01/30/2024
Burnt liner - per Mark not covered
We serviced a
SAMSUNG ELECTRON ICEMAKER
Model F28K9380SR
Near Coral Springs, FL 33067
Alex
Job Details: 01/30/2024
Canceled at the door; eml tckt failed
We serviced a
KENMORE MICROWAVE
Model 790.8032331
Near Boca Raton, FL 33486
Gaby
Job Details: 01/30/2024
Replace door latch.
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Fort Lauderdale, FL 33311
Antonio
Job Details: 01/30/2024
"Customer complaint washer no power OPERATIONS-Wash cycle not working properly The parts authorized by NEW were installed again, the gearcase and the agitator that had to be cut to remove it, including the spin basket nut, after installing the parts in the unit there is no water leak and the sound of the spin it makes is completely normal. Customer will be carrying out washing cycles. Talk to Mrs. Cleopatra, tenant of the house."
We serviced a
SAMSUNG ELECTRON WASHER
Model WF42H5000AW/UNITA2
Near Coral Springs, FL 33067
David
Job Details: 01/30/2024
Unit not spinning Replaced control boardsRun unit for operation Unit operating normally Advised cust to watch unit for operation and leaks
We serviced a
SCOTSMAN ICE MAKER
Model SCCP50MB-1SU
Near Boca Raton, FL 33496
Gaby
Job Details: 01/30/2024
"After turning unit on, I noticed water would not drain. Check pressure switch and found it working fine, but drain pump would only make humming noise. Pump need to be replaced.customer also need unit clean.; ordrd 1 12-2503-21 (Drain pump) and 1 Shipping"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME21R7051SS
Near Miami, FL 33155
Jessy
Job Details: 01/30/2024
Customer complained microwave error SE this means their a issue with the issue with the control boar and ribbon on control panel I checked microwave door assembly this one youre not supposed to disassemble do you have to replace the door assembly I called Tech-Support and got the authorization for Mark to replace the door assembly ; ordrng 1 DE94-03237R (Microwave door assembly)
We serviced a
KITCHEN AID FREE STANDING IC
Model KUIX535HPS00
Near Miami, FL 33165
Francisco
Job Details: 01/30/2024
"NOT MAKING ICE, after replaced water valve, unit make all cycle, but not cooling the water, found refrigerant leak on evaporator, and condenser, order compressor, condenser, evaporator, alloy extra time, and labor, order parts, reschedule call ; ordrng 1 W10539379 (Tube) and 1 W10218037 (Evaporator) and 1 2313624 (Ice maker condenser coil) and 1 W10206473 (Coil-solnd) and 1 759113 (Gas valve) and 1 W10536005 (Compressor) and 1 W10534030 (Hot gas sole)"
We serviced a
SAMSUNG ELECTRON FREEZER
Model RF25HMEDBSR
Near Pompano Beach, FL 33062
Alex
Job Details: 01/30/2024
Frozen ice roomFrozen ff evap cover; ordrng 1 DA32-10104N (Ff def sensor) and 1 DA82-02695A (Kit ice maker) and 1 Da82-1415a (Leak kit) and 1 DA97-13757B (Ff evap cover) and 1 Silicone and 1 DA97-14471A (Ice bin latch) and 1 DA97-14474C (Ice bin)
We serviced a
MAGIC CHEF WASHER DRYER COM
Model n/a
Near Fort Lauderdale, FL 33308
Antonio
Job Details: 01/30/2024
"Customer complaint ERROR CODE E80 I installed the part sent by MCS, I diagnosed the washing cycle, the unit was filled with water, I rinsed, washed, drained and performed the spin without problems. The vibration is normal, perform the drying cycle. The movement and sound is normal. The unit remained working without problems, in the house. A friend of Mrs. Lois was there, since she was not there, she is instructed to run wash cycles in the unit and confirm its operation. If there is any problem, please contact the company."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Hialeah, FL 33018
David
Job Details: 01/29/2024
No iceReplace ice maker Advised cust to watch unit for operation and leaks Cust call if needs service
We serviced a
MIELE RANGEHOOD EXHAUS
Model n/a
Near Coral Gables, FL 33158
Jessy
Job Details: 01/29/2024
Customer complained exhaust fan not working I checked exhaust Miele tech support and talked to mike and told me that this unit is 25 years old he couldnt even give me part numbers And control board and exhaust I want be able to get the control board or fan that I need to complete the job I had a conversation with Gary about the pause. He just told me to put my notes in for office can let American Home Sheild know the control board and exhaust fans are no longer available for this exhaust hood ; saved tckt
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RFB24R7201SR/AA
Near Miramar, FL 33023
David
Job Details: 01/29/2024
Intermittent ice operation Check function Run diagnosisNormal operation Advised cust to defrost unitPoss sticking ice makerOther problems:replace da97-18859a
We serviced a
SAMSUNG ELECTRON WASHER
Model WA54M8750AV/A4
Near Miami Gardens, FL 33056
David
Job Details: 01/29/2024
Unit shakesReplace suspension assy; ordrng 4 Dc97-18610f (Suspension)s
We serviced a
GENERAL ELECTRIC MICROWAVE
Model PT970SR2SS
Near Miramar, FL 33029
Alex
Job Details: 01/29/2024
Stuck microwave relay ; ordrng 1 WB27T11345 (Microwave control)
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Homestead, FL 33034
Antonio
Job Details: 01/29/2024
"Customer complaint rework The parts authorized by NEW were installed again, the gearcase and the agitator that had to be cut to remove it, it is installed for the second time, only a new spin basket is included in the installation, the motor assembly had also been replaced previously, the unit does not leak of water and the sound of the spin that it has is completely normal. Customer will be carrying out washing cycles."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Davie, FL 33331
Alex
Job Details: 01/29/2024
Replaced freezer door seal provided by cx No noise heard
We serviced a
VENT A HOOD VENT A HOOD
Model n/a
Near Delray Beach, FL 33446
Gaby
Job Details: 01/29/2024
Replace defective blower wheel.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Hialeah, FL 33018
David
Job Details: 01/29/2024
No iceReplace ice maker Advised cust to watch unit for operation and leaks Cust call if needs service
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near West Palm Beach, FL 33406
Igor
Job Details: 01/29/2024
"Suspension rods replacedWasher, balanced Washer, spins OK ; used 4 W11130362 ( Suspension) from stock"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GWE19JMLNFES
Near Fort Lauderdale, FL 33304
Alex
Job Details: 01/29/2024
Installed right door seal that was sentt to cx by warranty
We serviced a
SCOTSMAN ICE MAKER
Model SCCP30MA-1SU
Near Delray Beach, FL 33444
Gaby
Job Details: 01/29/2024
"Found unit taking to long time to go into harvest, but its making ice. I turned unit off and timer cycle, but water valve making noise.; ordrng 1 11-0620-21 (Cube size thermostat) and 1 12-2990-01 (Valve)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTS16DTHMRWW
Near Miami, FL
Francisco
Job Details: 01/29/2024
"no cooling COOLING-REFRIGERATOR AND FREEZER NOT COOLING, test unit found bad evaporator fan motor, order fan, and blade, reschedule call ; ordrng 1 WR60X28783 (Ref evaporator fan motor) and 1 WR60X10204 (Ref evaporator fan blade)"
We serviced a
GENERAL ELECTRIC HOME COOKING ELE
Model PP7030SJ1SS
Near Miramar, FL 33029
David
Job Details: 01/29/2024
No workCheck unit functionDirect shortRemove unitCenter swtch/heat indicator blownCal. Tech assist (mark s)Submit parts(electrical swtch assy); ordrng 3 Wb25t10012 (Indicator lt)s and 1 Wb18x32539 (Harness) and 1 Wb18x32551 (Harness) and 1 Wb24x24136 (Switch) and 2 Wb24x24137 (Switch)s and 2 Wb24x24138 (Switch)s and 1 Wb24x24145 (Lock out)
We serviced a
WHIRLPOOL OVEN
Model IBS550DS02
Near North Miami Beach, FL 33162
Alex
Job Details: 01/29/2024
Burnt out light bulbs; ordrng 2 WPW10412711 (Light bulbs)s
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NQ70M7770DS/AA-50
Near Miami, FL 33176
Jessy
Job Details: 01/29/2024
I return to customer home to replace microwave door assembly with new door assembly I installed and tested microwave door and it is working properly
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SG/AA
Near Boynton Beach, FL 33437
Igor
Job Details: 01/29/2024
Panel replacedFridge works OK; used 1 DA97-17068V ( Refrigerator door display assembly) from stock
We serviced a
SCOTSMAN ICE MAKER
Model SCCG30MA-1SU
Near Boynton Beach, FL 33436
Gaby
Job Details: 01/29/2024
Replaced defective door hinge.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNFS
Near Delray Beach, FL 33444
Igor
Job Details: 01/29/2024
"Ice maker and water filter replaced No water leaking ; used 1 WR57X32000 ( Dual water filter), and 1 WR30X39345 ( Ice maker) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18A5101SR/AA
Near Delray Beach, FL 33484
Igor
Job Details: 01/29/2024
"Ice maker and fan replaced ; used 1 DA97-04037D ( Ice maker), and 1 DA81-06013A ( Evaporator fan) from stock"
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LSXS26326S/05
Near Miami, FL 33125
Francisco
Job Details: 01/29/2024
"ice maker freezing ICE MAKER-ICE MAKER FREEZING UP, ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY, test unit found bad ice maker, and ice container, order parts, reschedule call ; ordrng 1 EAU61004412 (Ref ice maker and auger motor assembly) and 1 AKC73029306 (Ref ice container),AKC73029306 (Ref ice container)"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AW/US
Near Fort Lauderdale, FL 33312
David
Job Details: 01/29/2024
Not complete cycle(4c)As/to tech assist (Steven)Run dianos/hardware outputPassedNo problem foundNo part needCust call if needs service
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22R7351SR/AA
Near Surfside, FL 33154
Alex
Job Details: 01/29/2024
Replaced all parts . Possible insulation issue on the right side of fridge
We serviced a
VIKING RANGE
Model VGCC5364QSSLP
Near Miami, FL 33133
Jessy
Job Details: 01/29/2024
"Customer complained range bake and broiler not working I checked range oven and the bake,broiler, lights and conv fan not working I called Viking tech support and talked Eric and he its thermostat that controls the range oven ; saved tckt"
We serviced a
VIKING DISHWASHER
Model VDWU524SS
Near Miami, FL 33176
Antonio
Job Details: 01/29/2024
Customer complaint NOT COMING ON the ordered parts are installed and diagnosed in front of the client. unit remains working without problems.
We serviced a
ELECTROLUX DRYER
Model EIMED60JIW6
Near Miami, FL 33133
Jessy
Job Details: 01/29/2024
I return to customer to replace dryer drum support rollers with new rollers I tested dryer support rollers in front of customer and theyre working properly
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNB
Near Delray Beach, FL 33483
Igor
Job Details: 01/29/2024
"Ice maker not working Ice maker and water valve replaced ; used 1 11036056 ( Ice maker), and 1 12028324 ( Valve, magnet) from stock"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R9950UT/AA
Near Greenacres, FL 33463
Gaby
Job Details: 01/29/2024
"Turn unit to rinse cycle, found several cap screw and rinse agent screw cap under wash wall. Could not detect any error message. Unit is working on all cycle."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7351SG/AA
Near Miami, FL 33142
Francisco
Job Details: 01/29/2024
"Customer didnt defrost refrigerator, office have to call Customer for reschedule ; eml tckt failed"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA505200AW/US
Near Sunrise, FL
David
Job Details: 01/29/2024
Install suspRun DianosNormal operation Advised cust to watch unit for operation and leaks
We serviced a
GENERAL ELECTRIC HOME LAUNDRY ELE
Model GTD42EASJ2WW
Near Miami, FL 33145
Jessy
Job Details: 01/29/2024
Customer complained dryer drum not turning I checked dryer first by checking the belt and it is broken I used truck stock part to repair dryer. I tested dry it in time dry and it is working properly.; used 1 WE12M29 (Dryer belt) from stock
We serviced a
SAMSUNG ELECTRON WASHER
Model WF365BTBGWR/A2
Near North Miami Beach, FL 33160
Antonio
Job Details: 01/29/2024
Customer complaint NOT ADVANCING THROUGH CYCLES | 1/2 The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
ELECTROLUX WASHER
Model UY
Near Miami Beach, FL 33139
Jessy
Job Details: 01/29/2024
I will turn to recheck Washer when I check washer is still the same thing from last time I told the cleaning lady to clean up all the lint from underneath the bottom of the door glass if you dont is going to leak again because its too much she said OK I talk to the other housekeeper why I was there and she told me the lady said she cleaned it so I end up cleaning it myself. to show them the proper way to clean it. They were very adamant that they cleaned it right but they didnt. I cleaned. It ran a rinse and spin cycle to show them that is not leaking now because I removed all of the lint from underneath the door glass I did also tell them. in front of the customer that they did not clean it right and this will not occur again if they keep the window clean I didnt want to get into a debate with the customer about the window and me telling him to clean it because they kept saying they cleaned it and they didnt so I just cleaned it myself and got it done and wash it is working selling properly
We serviced a
GAGENAU DISHWASHER
Model n/a
Near Miami Beach, FL 33141
Alex
Job Details: 01/29/2024
Door opens by itself during cycle; ordrng 1 10006917 (Door Latch)
We serviced a
SAMSUNG ELECTRON DRYER
Model DV45KPE6200EW/A3
Near Pembroke Pines, FL 33025
David
Job Details: 01/26/2024
Too long to dryAs/mark c(tech assist)Clogged lint filterWrong cycle usedAdvised cust on use/operation Cust call if needs service
We serviced a
SAMSUNG COOKTOP
Model n/a
Near Boynton Beach, FL 33473
Igor
Job Details: 01/26/2024
Switch and burner replaced Cooktop working OK
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RG28HDEDBSR/AA
Near Miami, FL 33174
David
Job Details: 01/26/2024
Install Im kit/bucket Check function Advised cust to watch unit for operation and leaks
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE58F9500SS
Near Boynton Beach, FL 33436
Igor
Job Details: 01/26/2024
"Oven checked, it doesnt heat more than 350┬░Temperature sensor and fan to be replaced ; ordrng 1 DG96-00110E (Range convection fan motor assembly) and 1 DG32-00004C (Temperature sensor)"
We serviced a
GE HOME LAUNDRY ELE
Model GUD27ESSMWW
Near Jupiter, FL
Gaby
Job Details: 01/26/2024
"Could not duplicate leak, even when using the machine on the cycle the customer is saying leaking. Paper towel was left around drain pipe."
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model NQ70M7770DS/AA
Near Miramar, FL 33023
Alex
Job Details: 01/26/2024
Doesnt heatTurntable coupler cracked; ordrng 1 OM75P20ESGN (Magnetron) and 1 DE92-03729P (Control) and 1 DE94-04028B (Turntable support)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9580SR/AA02
Near Miami, FL 33147
Francisco
Job Details: 01/26/2024
"Called NEW tech line spoke with Dustin, about the mouses found on refrigerator next to compressor, he is going to document, complete call"
We serviced a
SAMSUNG ELECTRON COOKTOP
Model NZ36K6430RS/AA
Near Miramar, FL 33023
Alex
Job Details: 01/26/2024
Shorted regulators; ordrng 2 DG44-01011A (Regulators)s
We serviced a
MILANO ICEMAKER
Model F7PBM36S1-L
Near Ocean Ridge, FL 33435
Igor
Job Details: 01/26/2024
"Found - no water in icemaker, icemaker turned off Water filter cleaned, icemaker turned on"
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45K6500AW/A2
Near Miramar, FL 33027
David
Job Details: 01/26/2024
No inputAc6 codeBad control/invert boardCust remove unit; ordrng 1 Dc92-01803j (Control board) and 1 Dc92-01531c (Invert board)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Jupiter, FL 33478
Gaby
Job Details: 01/26/2024
"Customer was complaining unit making noise and its not filling up properly with water. Test water valve, then add clothes in washer to check water level. Washer was filling up properly and going through spin mode."
We serviced a
FULGOR MILANO REFRIGERATOR
Model n/a
Near Palm Beach Gardens, FL 33418
Gaby
Job Details: 01/26/2024
"When the unit is adjusted for door to be level, this cause the back of the unit to be tilted. But when the legs are not touching the floor the unit box is not tilted, but the left fridge door, do not aligned with right door. I then raise legs to level door but unit become tilt due to cabinet exposure of box."
We serviced a
WOLF OVEN
Model DO
Near Bal Harbour, FL 33154
Alex
Job Details: 01/26/2024
Replaced door lock
We serviced a
SAMSUNG ELECTRON DRYER
Model DVE45R6100W/A3
Near Fort Lauderdale, FL
David
Job Details: 01/26/2024
Intermittent heatShorted elementReplace element ; ordrng 1 Dc47-00019a (Element) and 1 Dc47-00018a (Fuse) and 1 Dc47-00015a (Thermal)
We serviced a
KENMORE REFRIGERATOR
Model 111.7550512
Near Delray Beach, FL 33445
Igor
Job Details: 01/26/2024
"Freezer cleaned The problem was the ice in freezer and fan blades touching the ice, making soundNow Sound is OK"
We serviced a
SUD-ZERO REFRIGERATOR
Model n/a
Near Miami, FL 33132
Francisco
Job Details: 01/26/2024
"NOT MAKING ICE,, test unit found refrigerant leak on evaporator and stock compressor, replaced compressor, evaporator, dryer, heat exchanger, thermistor kit, complete sealing system job"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Boca Raton, FL 33496
Igor
Job Details: 01/26/2024
"Parts replaced The issue persists ; ordrng 1 W11491435 (Control unit) and 1 W11374900 (Encoder), used 1 W11614635 ( Line filter) from stock"
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near West Palm Beach, FL 33412
Gaby
Job Details: 01/26/2024
"Found unit going into full spin with no clothes, but with clothes unit move vigorously. Found counter weight damage.; ordrd 2 DC61-01257M (Spring)s and 2 DC67-00999A (Weight)s and 6 DC97-02412A (Bolt)s"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF260BEAESR/AA05
Near Opa-locka, FL 33054
Francisco
Job Details: 01/26/2024
"It doesn't cool in the fresh food section, the top section., test unit fresh food side not cooling, replaced evaporator cover assembly, and temperature sensor, complete call"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA505200AW/US
Near Sunrise, FL
David
Job Details: 01/26/2024
Unit shakesCheck function Bad shocksReplace shocks ; ordrng 4 Dc97-16350u (Shocks)s
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Miami Beach, FL 33139
Alex
Job Details: 01/26/2024
Sealed . Compressor is badWater line is broken 1/4 and connector; ordrng 1 ADH73150210 (Filter drier) and 1 TCA38151706 (Compressor) and 1 Chargeport
We serviced a
GE WASHER
Model GFW510SCN1WW
Near Miami, FL 33147
David
Job Details: 01/25/2024
Bad bootGive est; snapped 2 QuickPics
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF640HSM2SS
Near Pembroke Pines, FL 33024
Alex
Job Details: 01/25/2024
Adjusted upper spray arm it was stuck; eml tckt failed
We serviced a
LIEBHERR REFRIGERATOR
Model AFNE9BSP117TW13
Near Boynton Beach, FL 33435
Igor
Job Details: 01/25/2024
"Unable to install part, defective part delivered The junction box is not soldered to the board ; eml tckt failed"