We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/25
Near Coral Gables, FL 33146
Jessy
Job Details:
05/30/2024
Customer complained dishwasher not turning on I checked dishwasher junction box thats attached to the power cord shorted out. I ordered power cord and junction box assembly ; ordrng 1 11031987 (Power cord and junction box)
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF45R6100AC/US-03
Near Lauderhill, FL 33319
Antonio
Job Details:
05/30/2024
"Customer complaint makes noises during spin cycle NOISE-NOISE DURING WASH CYCLE Unit generates loud noise in the spin, call NEW first talk to Dustin I authorized the parts but the part number I supplied for the Basket was only the spider and I need to replace all the basket, call again and talk to Chris and he told me the part number to request with your authorization.Dustin Stanifer techlinke:Ds// tech called in about unit needing part number for the rear tub and basket tech is authorized to order the following part numbers DC90-27177B, DC97-21594CChristopher Cain Techline (CC): Antonio SP called in (see attached pics in SB) Tech calling in for inner drum part number. Provided and authorized DC97-21456A Dc97-21594cDC97-21456AChrisDustin; ordrng 1 DC97-21594C (Washer Outer Rear Tub) and 1 DC97-21456A (Washer Spin Basket Assembly) and 1 000000000 (2 Tech (Second Man))"
We serviced a
ASKO DISHWASHER
Model DFI664
Near Wellington, FL 33467
Igor
Job Details:
05/30/2024
Part replaced operation checked dishwasher is working fine
We serviced a
SAMSUNG ELECTRON ICEMAKER
Model RF22R7551SR
Near Weston, FL 33327
Alex
Job Details:
05/30/2024
Adjusted ice room. Adjusted water preassure
We serviced a
AVANTI RANGE
Model DG241BS
Near Miami Beach, FL 33141
Jessy
Job Details:
05/30/2024
Customer complained range front right burner not working properly I checked range front right burner isnt Electronic is sparking at the bottom its broken Gary is going to call customer with a estimate for for the job after he locate the parts part ; saved tckt
We serviced a
SAMSUNG ELECTRON WASHER
Model WA54R7200AW/US-03
Near Dania Beach, FL 33314
Antonio
Job Details:
05/30/2024
"Customer complaint doesn't rinse and spin properly shakes OPERATIONS-UNBALANCED/VIBRATE/SHAKE, OPERATIONS-RINSE CYCLE NOT WORKING PROPERLY, OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY The ordered parts are installed and diagnosed in front of the client. unit remains working without problems. Customer will be performing washing cycles to check the operation of the unit."
We serviced a
LIEBHERR FREEZER-NOFROST-
Model n/a
Near Hobe Sound, FL 33455
Gaby
Job Details:
05/30/2024
"Found unit making ice, but customer is complaining ice is staying in front of bin. Gave customer explanation on ice production and check water fill pressure and ice maker function."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Boynton Beach, FL 33472
Igor
Job Details:
05/30/2024
"Machine doesnt work Control board replaced Operation checked, washer is working fine ; used 1 W11556725 ( Control board) from stock"
We serviced a
SAMSUNG ELECTRON FREEZER
Model RF260BEAESR/AA
Near Sunrise, FL 33313
Alex
Job Details:
05/30/2024
Frost inside freezeer . Adjusted freezer door rails
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS3
Near Pompano Beach, FL 33064
Alex
Job Details:
05/30/2024
Replaced all parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Homestead, FL 33033
Francisco
Job Details:
05/30/2024
"ICE MAKER IS NOT WORKING / test unit found foulty icemaker, and water valve, replaced both parts, charge Customer complete call"
We serviced a
BOSCH REFRIGERATOR
Model B36IT905NP/30
Near Hobe Sound, FL 33455
Gaby
Job Details:
05/30/2024
"Found unit prevent condensation setting was off. Turn setting on and check door heater for resistance. Turn manual component test, to check voltage from board. Advise customer to wait for 24h. If problem persists board will replace."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DGUS2645LF2
Near Los Angeles, CA
Igor
Job Details:
05/30/2024
Customer states icemaker doesnt work because of external water line and she already called a plumber Also customer states the fridge right door gasket is damaged Ordered part; ordrng 1 241786009 (Refrigerator door gasket (grey))
We serviced a
FRIGIDAIRE COOKTOP
Model LFEH3051VFA
Near Boynton Beach, FL 33435
Igor
Job Details:
05/30/2024
"Heating checked, heating is okay Customer states the Element on lamp is constantly on Checked burners and switchesOrdered parts; ordrng 1 316436001 (Surface element control switch) and 1 316436000 (Surface element control switch) and 1 316282000 (Dual radiant surface element)"
We serviced a
SPEED QUEEN WASHING MACHINE
Model n/a
Near Hialeah, FL 33010
Antonio
Job Details:
05/30/2024
"Customer complaint WASHER IS NOT STARTING - SOAK/SPIN LIGHTS FLASH Call Speed Queen communication error, customer indicates that it does the problem many times and you must disconnect it, it is necessary to replace output board. Talk to Jeff, he told me the part number to request.204783; ordrng 1 204783 (Washer ASSY,TLW OUTPUT CONTROL BOARD)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF266AZPN/XAA
Near Palmetto Bay, FL 33158
Francisco
Job Details:
05/30/2024
"making a noise, test unit order foulty parts, ( Customer have to defrost refrigerator, called two days before the appointment) allow extra time, and labor, reschedule call; ordrng 1 DA82-01415A (Leakage kit) and 1 DA97-06197R (Ref evaporator cover) and 1 DA32-00006S (Ref defrost sensor) and 1 DA47-00243C (Ref protector)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS2544SL/XAA
Near Miami, FL 33133
Francisco
Job Details:
05/30/2024
"PIECES OF THE UNIT CAME OUT WHEN CX TRY TO GET ICE | RECALL FC, test unit replaced broken icemaker, complete call"
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model DSXH43EF0WW
Near Sunny Isles Beach, FL 33160
Jessy
Job Details:
05/30/2024
Customer complained dryer vent hose is off i checked and the vent hose isnt attached on both sides the squeeze clamp is worn out not holding hose on dryer duct in back of dryer I put my squeeze clamp on and cut the vent hose some then I turn dryer on in time dry and its working properly the labor is I did one payment for both appliances
We serviced a
THERMADOR COOKTOP
Model PRDS484
Near Lighthouse Point, FL 33064
Alex
Job Details:
05/30/2024
"Replaced potentiometer, igniter"
We serviced a
SPEED QUEEN WASHING MACHINE
Model n/a
Near Palm Beach Gardens, FL 33418
Igor
Job Details:
05/29/2024
Drain pump replaced Operation checked Washer working fine
We serviced a
ASKO DRYER
Model DC7181 TI
Near North Palm Beach, FL 33408
Gaby
Job Details:
05/29/2024
"Found unit not working properly. After checking schematic and wiring, I found relay and fan defective.***Please dont order part, customer will call back.; ordrng 1 287263 (Asssembly engine unit) and 1 Shipping"
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Homestead, FL 33032
Antonio
Job Details:
05/29/2024
"Customer complaint NOT HEATING Pulley was found and defective heater element is installed with available stock correcting the heating problem, the customer should check the ventilation duct since it has no outlet pressure it can be clogged to avoid overheating in the unit. Otherwise, the unit is working properly.; used 1 DE634A (Idler Pulley), and 1 DC97-14486A (HEATER) from stock"
We serviced a
WHIRLPOOL RANGE - GAS
Model WEE745H0LZ
Near Jupiter, FL 33478
Igor
Job Details:
05/29/2024
Blower assembly replaced Operation checked Range working fine ; used 1 W11107275 ( Blower assembly) from stock
We serviced a
SAMSUNG ELECTRON WASHER
Model WA45T3200AW/A4
Near Homestead, FL 33032
Antonio
Job Details:
05/29/2024
"Customer complaint WASHER, TUMBLING DRUM-NOT TURNING/TUMBLING Unit has rolling failures and the clutch adjusts the brackets but the problem continues, replacement of the suspensions and the clutch of the unit is recommended.; ordrng 2 DC97-16350T (Washer suspension rod and spring)s and 2 DC97-16350S (Washer suspension rod and spring)s and 1 DC31-20014C (Washer clutch)"
We serviced a
FULGAR MILANO EXHAUST HOOD
Model n/a
Near Palm Beach Gardens, FL 33418
Gaby
Job Details:
05/29/2024
"Found unit totally not turning on. After checking breaker, I notice breaker was off. Turn breaker on and cant duplicate any failure."
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/03 FD0103
Near Miami, FL 33172
Francisco
Job Details:
05/29/2024
"THE ICE MAKER STOPS MAKING ICE AND THE ERROR E2 IS DISPLAYED ON THE CONTROL PANEL. ADDITIONALLY INTE, test unit, replaced parts, insurance send to Customer home, complete call"
We serviced a
GE MONOGRAM DISHWASHER
Model ZBD6880K15SS
Near Miami, FL 33196
Jessy
Job Details:
05/29/2024
I return to customer home to replace dishwasher drain pump with new drain pump I installed then tested drain pump and its working properly
We serviced a
KENMORE WASHER
Model 110.49972602
Near Jupiter, FL 33469
Igor
Job Details:
05/29/2024
"Customer states when she comes in the morning, water stays in the washer. Supposed water inlet valves failed.; ordrng 1 WP8182862 (Water inlet valve)"
We serviced a
THERMADOR REFRIGERATOR
Model T30IF905
Near West Palm Beach, FL 33412
Gaby
Job Details:
05/29/2024
"Found unit door not opening properly by the module, after speaking to tech, there is a bulletin to solve problem. Problem is due to air vent leaking moisture in hole.; ordrng 1 11054265 (Sponge) and 1 Shiping"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7351SR/AA
Near Miami, FL 33175
Francisco
Job Details:
05/29/2024
"- ice maker not making ice ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY, test unit replaced foulty icemaker, auger motor, ice container, and seal ice cabinet, complete call"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R5060UG
Near Weston, FL 33327
Alex
Job Details:
05/29/2024
Replaced sump pump assembly
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN1WW
Near Jupiter, FL 33477
Igor
Job Details:
05/29/2024
"The washer is agitating well, spinning wellCustomer states it is banging when spinning, suspension rods to be replaced; ordrng 4 WH01X26970 (Washer ball joint)s and 2 WH16X26911 (Suspension rod, left)s and 2 WH16X26910 (Suspension rod, right (green))s"
We serviced a
SPEED QUEEN WASHING MACHINE
Model n/a
Near Miami, FL 33143
Jessy
Job Details:
05/29/2024
I return to customer home to replace washer drain pump with new drain pump I installed and tested washer its working properly
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT630PSM0SS
Near Doral, FL 33178
Jessy
Job Details:
05/29/2024
I call called to let her know that was the wrong part that was order and she said OK and we will reschedule her ; eml tckt failed
We serviced a
SAMSUNG WASHER
Model WF45K6500AW/A2-11
Near Miami Shores, FL 33150
Jessy
Job Details:
05/29/2024
"Customer complained washer CYCLE DOES NOT FINISH WHEN THERE IS CLOTHES IN THE WASHER WITHOUT CLOTHES IT DOES FULL CYCLE I checked washer by 3c2 this means theres an issue with the motor or the inverter board. I checked mold, and invertible thoroughly with Samsung Tech Support don we checked motor it doesnt have properly ohms then I checked inverter when I took it apart it was very hot. Don told me to check red to white white blue blue red and everything red open he tell me its best to replace motor and iverter the cost to replace washer motor and inverter is customer is going to replace washer he its the price a new washer; ordrng 1 DC31-00111A (Motor) and 1 DC92-01531C (Inverter)"
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Miami, FL 33156
Antonio
Job Details:
05/29/2024
"Customer complaint WASHER BROWN RUST STAINS ON CLOTHING The clothes are stained when the washing ends, when checking internally I found that the outer tub is rusty down causing it to stain the clothes, additional there is no good inlet water pressure, the pressure of the hoses is correct failure of the water valve too, call Speed Queen talk to Jeff I provide me with the part numbers to be replaced, additional included the tub cover and balance ring of the basket, extra transmission work of time of 2 hours 30 minutes.; ordrng 1 205547P (Valve,Mixing 4.4Gpm 120V 50/6) and 1 203968 (Tub Cover Assembly) and 1 39837 (Washer ASSY BALANCE RING-WHITE HOME) and 1 204383 (KIT, SERVICE TUB TALL)"
We serviced a
GENERAL ELECTRIC RANGE - GAS
Model JS760SPSS
Near Riviera Beach, FL 33404
Igor
Job Details:
05/29/2024
Gloucester face replacedOperation checked Range working fine; used 1 WB62X45228 ( Range surface) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Miami, FL 33138
Alex
Job Details:
05/29/2024
Unit was offReplaced control????
We serviced a
SUMMIT ICEMAKER
Model BIM680SGDR
Near Miami, FL 33176
Francisco
Job Details:
05/29/2024
STOPPED MAKING ICE 1/2, test unit found refrigerant leak on evaporator, have to replace evaporator, compressor, dryer estimate, charge Customer service call , complete call"
We serviced a
FRIGIDAIRE RANGE - HI - LO
Model FFEH3054USD
Near Miami, FL 33136
Antonio
Job Details:
05/29/2024
"Customer complaint NOT HEATING, NOT HEATING The parts in the unit are replaced, it is diagnosed in front of the client, the burners are working and heating correctly."
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model NQ70M7770DS/AA
Near Miramar, FL 33023
Alex
Job Details:
05/29/2024
Control fried freid; ordrng 1 DE92-03729P (M/w control) and 1 DG32-00016A (sensor board)
We serviced a
BOSCH WASHER
Model WFL2060UC/30
Near Miami Beach, FL 33139
Jessy
Job Details:
05/29/2024
Office will reschedule job to correct workers comp exam job have to be done by June 6 ; saved tckt
We serviced a
SAMSUNG ELECTRON DRYER
Model DVE50R5400V/A3
Near Miami, FL 33129
Jessy
Job Details:
05/29/2024
"Customer complained dryer drying I checked dryer heating element and fuses and the heating element it is reading ol thermistor ol the vent hose is a long run and clogged up I will place heating element and thermistor. I did tell Customer not to use the dryer until they have the vent cleaning.he said ok; used 1 DC97-14486A (Dryer Heating Element Assembly), and 1 DC32-00007A (Dryer thermistor) from stock"
We serviced a
GE DRYER
Model WSM2700DAWWW
Near Miami, FL 33141
Igor
Job Details:
05/28/2024
"Heating checked, dryer heating goodCustomer recommended to use strong heat cycle instead of medium heat he used; snapped 1 QuickPics"
We serviced a
LEBHER REFRIGERATOR
Model HCB2089
Near Lantana, FL 33462
Gaby
Job Details:
05/28/2024
Replace defective ice maker and relocated freezer evaporator sensor.
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF42H5000AW/A2
Near Fort Lauderdale, FL 33312
Igor
Job Details:
05/28/2024
"The washing tub is not rotating, shaft is broken Also a dryer is mounted on the top of washer and both units are located in the cabinet. Need second man to pull the whole thing out and get access to the back of the washer.; ordrng 1 DC97-17004B (Washer drum shaft assembly)"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5400AV/US-03
Near Miami, FL 33196
Antonio
Job Details:
05/28/2024
"Customer complaint NOT SPINNING. making noises. Error UR OPERATIONS-UNBALANCED/VIBRATE/SHAKE, OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY Error Code :UR, the suspensions in the unit are replaced, calibration is performed, the unit works correctly, the client will be carrying out tests with washing cycles.; used 4 DC97-16350U (Damper) from stock"
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45K6500AW/A2-11
Near Miami, FL 33185
Antonio
Job Details:
05/28/2024
"Customer complaint Leaking water again, and cx says that during the first visit he and the tech thought they'll send 2 bulbs but they just send one LEAK-LEAK WATER/STEAM FROM DOOR/FRONT, unit if the drain pump works, but has failures in the water valves, they have water leaks, replacement of the indicated parts is recommended. Please send the two valves both the cold and the hot, last time they only sent the cold water valve but they didnt send the hot one and the part was aftermarket.; ordrng 1 DC62-30314K (Water Valve Hot) and 1 DC62-00214M (Water Valve Cold)"
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LFXS26596S01
Near Hialeah, FL 33015
Alex
Job Details:
05/28/2024
Replaced defrost sensor assembly and ice maker
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Greenacres, FL 33413
Gaby
Job Details:
05/28/2024
Replace ice maker kit.
We serviced a
BOSCH REFRIGERATOR
Model B20CS50SNS/02 FD8701
Near Miami, FL 33155
Francisco
Job Details:
05/28/2024
"Customer complaint leaking water, test unit found leaking water on back line, fix line, charge Customer, complete call"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME21F707MJT-01
Near Miami, FL 33165
Jessy
Job Details:
05/28/2024
Customer complained microwave control panel not working I checked microwave control panel isnt responding in all settings only works in 30 second setting I called tech support Tim and tell me order door ; eml tckt failed
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Miami, FL 33172
Jessy
Job Details:
05/28/2024
I return to customers home to replace high limit thermostat and heating element when I open the door for the laundry center in Customer still hasnt properly installed vent hose is still smashed in the back still with a long loop at full on lint I did have Anna translate to the customer that they need to correct vent holes. I also relayed it to her daughter who speaks English again. Please make sure when you reschedule disappointment that that vent hose properly installed before you set the appointment; eml tckt failed
We serviced a
VEVOR REFRIGERATOR
Model n/a
Near Wellington, FL 33414
Gaby
Job Details:
05/28/2024
"Found unit unplugged. Turn unit on and no water was in reservoir. Check water inlet to make sure water was coming to unit. After unit went to harvest no water came into machine, and code e11 appears on screen.; ordrng 1 W0399046 (Valve)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR/AA
Near Miami Gardens, FL 33055
Alex
Job Details:
05/28/2024
Adjusted ice room . Replaced ice makerJob is complete ; ordrng 1 Da97-15217d (Ice maker) and 1 Silicone
We serviced a
SAMSUNG ELECTRON DRYER
Model DVE45T3200W/A3
Near Miami, FL 33179
Antonio
Job Details:
05/28/2024
"Customer complaint not heating up HEAT/DRY-NOT HEATING / NOT DRYING 2/2, The part is installed in the unit is diagnosed in front of the client unit works correctly and heats up."
We serviced a
GENERAL ELECTRIC HOME LAUNDRY ELE
Model GFW650SPN0SN
Near Fort Lauderdale, FL 33312
Igor
Job Details:
05/28/2024
Door boot clamp replaced
We serviced a
SAMSUNG ELECTRON RANGE
Model NE63TB511SS
Near Miami, FL 33179
Alex
Job Details:
05/28/2024
Rf lf burners high even on low ; ordrng 1 DG44-01007C (RF regulator) and 1 Dg44-01006d (lf regulator)
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME16K3000AS
Near North Miami, FL 33161
Alex
Job Details:
05/28/2024
Replaced microswitchesJob is comlete; ordrng 3 Es16802 (Micro switch)s
We serviced a
GAGGENAU REFRIGERATOR
Model RF471701/64
Near Miami Beach, FL 33141
Alex
Job Details:
05/28/2024
Ice maker works ok at the time of visit (possiblly water tube freezing up sometimes)Cleaned cond coils
We serviced a
THERMADOR COOKTOP
Model CIT36YWB/01
Near Miami Beach, FL 33139
Jessy
Job Details:
05/28/2024
"I return to customer home to replace cooktop control board with new control board when I took the glass top off I could see a metal triangle P sitting to the side of the inductor I called tech support and talked with Cory he didnt really know what it was so we tried to go into service to test each and inductor one by one and I could not get onto service mode so he had me to check each and inductor one by one and I found that the end inductor on bar A the fourth one was broken Cory told me to check all the inductors on left side and connectors all the connectors are connected securely. The only one that broke off the doctors after checking, the only broken 1 I ordered inductor ; ordrng 1 12024602 (Inducttor)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263TEAESR/AA04
Near Miami, FL 33135
Francisco
Job Details:
05/28/2024
"ice maker not working, does not make ice ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY, test unit both ice maker not working, order parts to fix ice production, reschedule call ; ordrng 1 DA97-12604D (Ref ice container) and 1 DA97-12540A (Ref auger motor assembly) and 1 DA97-12317A (Ref ice maker assembly) and 1 DA97-07603B (Ref ice maker assembly) and 1 DA81-05595A (Silicon)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wellington, FL 33414
Gaby
Job Details:
05/28/2024
"Found Unit filter housing defective. When customer push on dispenser the water would trickle, but once the filter is taken out and out back it would work again.***part that was sent will be returning.; ordrd 1 W11172791 (Fikter housng)"
We serviced a
FHIABA REFRIGERATOR
Model n/a
Near Pompano Beach, FL 33076
Igor
Job Details:
05/28/2024
"Fridge bottom inspected, floor under the fridge inspected, everything is completely dryIcemaker and water line to icemaker checked, no leaks found. Icemaker is turned off, so it doesnt take water at all Possibly drain leakage, drain pipe cleaned"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5400AW/US
Near Miramar, FL 33025
Igor
Job Details:
05/28/2024
"Washer is unbalanced Checked suspension rods, they are okay Performed balance procedure Operation checked with clothes in rinse and spin cycle Washer working fine"
We serviced a
JENN-AIR COOKTOP
Model JED8430ADB
Near Miami, FL 33133
Antonio
Job Details:
05/28/2024
"Customer complaint DOES NOT GLOW RED LIKE IT IS REALLY HOT ONLY GET WARM / 159.00 When returning with the Tech 5 to remove the cooktop the problem we now have is that the top of the counter top does not allow us to remove the cooktop from its base or square including to tilt it but it is still not possible, talk to Gary, Brenda did us the favor of calling the customer since Tech 5 tried to call her at the numbers in the morning hours to explain but there was no answer, she must contact the handyman to remove the cooktop or failing that the counter, additional Mrs. Madeline is a little upset since she indicates that she is going to move and she does not care what they do with the house since she has many problems this she says because the day I was repairing the Microwave and tried to repair the cooktop turned it off and since I did not turn it back on she interpreted that as a problem and could not cook for some time, she could have called the landlord and explained and if she wanted her to come back I could do it without; saved tckt"
We serviced a
MIELE DISHWASHER
Model n/a
Near Miami, FL 33176
Jessy
Job Details:
05/28/2024
Customer complained dishwasher start button not working I checked dishwasher start button and the control panel is the issue its working sometimes and sometimes not I had turn it off then on to get it started every time the rubber button not going down all the way on the metal control panel on the right side is broke I did so I had to slam the door the door latch is the issue again because the dishwasher was installed incorrectly. It was pushed and too far will have to replace door latch again. I did pull dishwasher out so I ordered door latch and control panel assembly Please have Gary find these parts. Thank you. ; eml tckt failed
We serviced a
SAMSUNG REFRIGERATOR
Model RS2544SL/XAA
Near Miami, FL 33133
Francisco
Job Details:
05/28/2024
"PIECES OF THE UNIT CAME OUT WHEN CX TRY TO GET ICE | RECALL FC, test unit order broken parts, reschedule call ; ordrng 1 DA63-01453B (Ref icemaker cube tray) and 1 DA61-70254A (Support gasket) and 1 DA63-02183A (Ref ice maker thermostat cover)"
We serviced a
FISHER & PAYKEL REFRIGERATOR
Model RX216CT4XV2
Near Miami Beach, FL 33140
Alex
Job Details:
05/28/2024
Replaced main pcb and bimetalHeater tests ok
We serviced a
LG REFRIGERATOR
Model LRFOC2606S
Near Royal Palm Beach, FL 33411
Gaby
Job Details:
05/28/2024
Fan not working. Part sent was replaced.; ordrd 1 AEB76044908 (Fan assembly)
We serviced a
GENERAL ELECTRIC WASHER
Model GID27ESSM1WW
Near Miami, FL 33177
Jessy
Job Details:
05/23/2024
Customer complained dryer isnt heating properly I checked dryer and the issue the vent hose clogged up and stopping air I took vent hose off and checked temperature with temperature gun and the temperature was 175 -190 the dryer is working properly I did tell her to have vent cleaner said ok
We serviced a
SAMSUNG ELECTRON RANGE
Model NE59R4321SS/AA
Near Miami, FL 33186
Antonio
Job Details:
05/23/2024
"Customer complaint 2 burners on the right-hand side stay ON burning/overheating food COMPONENT FAILURE-BURNER NOT SPARKING / SPARKING CONSISTENTLY, Install the parts in the unit, it is diagnosed in front of the client, the burners are working correctly."
We serviced a
SAMSUNG ELECTRON ICEMAKER
Model RF23HCEDBSR/AA
Near Hialeah, FL 33014
Alex
Job Details:
05/23/2024
Adjusted ice room. Replaced ice makerJob is complete; ordrng 1 Da97-13718c (Ice maker) and 1 Silicone
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near Miami, FL 33155
Jessy
Job Details:
05/23/2024
I return to customer home to replace washer drive belt with new drive belt I installed washer drive belt then I tested washer and its working properly
We serviced a
SAMSUNG ELECTRON RANGE
Model NE63T8511ST/AA-01
Near Miami, FL 33186
Antonio
Job Details:
05/23/2024
"Customer complaint front burner on the right side when put on low it goes high COMPONENT FAILURE-BURNER NOT SPARKING / SPARKING CONSISTENTLY techline:ds// tech called in about unit stating that the unit needs the right side infinity switches tech is authorized to order the following parts DG44-01009B outer switch , DG44-01007C inner switchDustinDg44-01007c Dg44-01009b; ordrng 1 DG44-01009B (Range Surface Element Control Switch) and 1 DG44-01007C (Range Surface Element Control Switch)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23M8070S
Near Plantation, FL 33317
Alex
Job Details:
05/23/2024
Low preassure at dispencer which affects ice maker; ordrng 1 DA97-13718C (Ice maker) and 1 DA97-17394B (Water filter housing)
We serviced a
SUBZERO REFRIGERATOR
Model 700TR-3
Near Fort Lauderdale, FL
Alex
Job Details:
05/23/2024
"Replced evaporator and heat exchangerNew compressor was locked up installed old one back Water leak inside cabinet with no access , I closed wayer valve in garage homeowner need to access leaking connector inside cabinet somehow"
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Miami, FL 33172
Jessy
Job Details:
05/23/2024
Customer complained dryer not heating I checked dryer and vent isnt installed properly I checked heating element its reading ol the high limit is open I ordered element high limit I did talk to Steven from Tech-Support about the vent hose he told me to inform Customer she needs to have someone reinstall vent hose correctly before I put the parts ; ordrng 1 WE11M61 (Laundry center dryer heating element assembly) and 1 WE4M137 (Dryer high-limit thermostat)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23HCEDBSR/AA
Near Miami, FL 33169
Alex
Job Details:
05/23/2024
Frozen ff evap cover; ordrng 1 Da82-01415a (Leak kit) and 1 DA32-10104N (Defrost sensor) and 1 DA97-12608A (Ff evap cover)
We serviced a
WHILPOOL GOLD MICROWAVE
Model GMC305PDS4
Near Miami, FL 33133
Antonio
Job Details:
05/23/2024
"Customer complaint COMES ON BUT SMELLS LIKE BURN/ 159.00 The parts in the unit are replaced after being installed, it is diagnosed in front of the tenant unit, it is heating up and working satisfactorily."
We serviced a
MIELE DISHWASHER
Model G2170VI
Near Miami, FL 33132
Jessy
Job Details:
05/23/2024
Customer complained dishwasher not draining I checked dishwasher and its full water I then checked drain hose its installed right the issue there was glass in housing stopping the propellers from turning I removed glass and put water in dishwasher and made dishwasher drain 4 times drain pump is working properly the cost for removing glass today
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF26J7500SR/AA
Near Sunrise, FL 33313
Alex
Job Details:
05/23/2024
Replaced all parts
We serviced a
SUMMIT ICEMAKER
Model BIM470S
Near Miami, FL 33131
Jessy
Job Details:
05/23/2024
Customer complained undercounter icemaker isnt forming ice properly when I call Summit tech support and talked to Ken he explained to me that the evaporator sensor is causing the ice buildup to replace the evaporator sensor. ; ordrng 1 1851700501 (Evaporator sensor Evaporator sensor)
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LSFXC2496D/00
Near Fort Lauderdale, FL 33312
Alex
Job Details:
05/23/2024
Ice maker leaking; ordrng 1 AEQ73130004 (Ice maker)
We serviced a
GE OVEN
Model JT952S0K4SS
Near Miami, FL 33157
Antonio
Job Details:
05/23/2024
"Customer complaint AS PER CUSTOMER TOP OVEN NOT HEATING/RECALL AV, with the help of the tech 5 we remove the double oven the parts are replaced in the unit is diagnosed in front of the client unit works correctly."
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF42H5200AF/A2-11
Near Miami, FL 33177
Antonio
Job Details:
05/23/2024
"Customer complaint RECALL AV IT IS NOT WASHING, THE UNIT IS NOT MAKING SPYN OPERATIONSWASH CYCLE techline:ds// tech called in about unit stating that the rinse is not working correctly and valve is making noise tech is authorized to order the following part number DC62-30312JDc62-30312jDustin; ordrng 1 DC62-30312J (Washer Water Inlet Valve)"
We serviced a
FULGAR MILANO COOKTOP
Model F6PIR365S1
Near West Palm Beach, FL 33418
Gaby
Job Details:
05/22/2024
Unit flashing ER 47 reset breaker for 3 minute and code re appear once unit breaker is on. Spoke to tech and was advised this is a communication problem. Parts will be sent for repair.; saved tckt
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LFXS26596S01
Near Hialeah, FL 33015
Alex
Job Details:
05/22/2024
Per cx Error code dh . Ice maker doesnt rotate; ordrng 1 ACZ74170501 (Ice maker) and 1 EBR86093703 (Main pcb) and 1 ADL73762013 (Defrost regulator assembly)
We serviced a
SAMSUNG ELECTRON WASHER
Model WA44A3205AW/A4-00
Near Miami, FL 33196
Jessy
Job Details:
05/22/2024
I return to customer home to replace washer suspension rods and pulsator lower with new parts I installed parts then tested washer and it is working properly
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model DVG50T5300C/A3
Near West Miami, FL 33144
Antonio
Job Details:
05/22/2024
"Customer complaint it won't stop the cycle PC board is installed in the unit, it is diagnosed and the relay responds satisfactorily, unit heats up without problems."
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5400AV
Near Miramar, FL 33027
Igor
Job Details:
05/22/2024
"Suspension rods replaced, calibration procedure doneOperation checked Washer working fine"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28K9380SG/AA02
Near Miami, FL 33193
Francisco
Job Details:
05/22/2024
"temperature of the freezer is blinking and doesnt freeze COOLING-FREEZER NOT COOLING, when came back refrigerator cooling fine, block of ice on bottom of ice maker, replaced icemaker, auger motor, ice container, and seal ice cabinet, complete call"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF26J7500SR/AA03
Near Miami, FL 33165
Francisco
Job Details:
05/22/2024
"not making ice / weird noises, test unit called NEW tech line, spoke with Erik, he say replace icemaker, replace part truck stock part #DA97-15217D, complete call; used 1 DA97-15217D (Icemaker) from stock"
We serviced a
LG ELECTRONICS DRYER
Model DLEX3470V
Near Miami, FL 33196
Jessy
Job Details:
05/22/2024
I return to customer home to replace dryer thermostat and heating element with new parts I installed parts then I tested dryer and it is working properly
We serviced a
SPEED QUEEN WASHING MACHINE
Model n/a
Near Miami, FL 33143
Jessy
Job Details:
05/22/2024
Customer complained washer error dr I checked washer drain pump and its not draining water out because the propeller are broke after shaft I ordered drain pump ; ordrng 1 808196P (Drain pump)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW680BSJ6WS
Near Miami, FL 33135
Antonio
Job Details:
05/22/2024
"Customer complaint noise NOISE-NOISE DURING SPIN CYCLE, Culminating at 2:55 pm after all the parts are installed, the diagnosis and adjustment of the client unit can already use the unit, I remove all the damaged parts, photographs are included, the unit is working properly."
We serviced a
FULGAR MILANO DISHWASHER
Model F6DWT24SS2
Near West Palm Beach, FL 33418
Gaby
Job Details:
05/22/2024
Replace board and test unit afterwards.
We serviced a
KENMORE ELITE HOME LAUNDRY ELE
Model 796.41583410
Near Boca Raton, FL 33486
Igor
Job Details:
05/22/2024
Washer shows LE errorIm going to replace rotor position sensor; ordrng 1 6501KW2001B (Rotor position sensor)
We serviced a
SAMSUNG ELECTRON DRYER
Model DVE45T3200W/A3
Near Miami, FL 33179
Antonio
Job Details:
05/22/2024
"Customer complaint not heating up HEAT/DRY-NOT HEATING / NOT DRYING 2/2, Failures with the heater element, idler and terminal block one of the ends of the cable burned the plastic area causing it to break, the heater has no continuity and the pulley has the traction shaft of the shaft defective, replacement of the indicated parts is recommended. the cable that connects to the wall the customer will buy it.; ordrng 1 DC96-01188A (Assembly Terminal Block), used 1 DE634A (IDLER ARM), and 1 DC97-14486A (HEATER) from stock"
We serviced a
OTHER COOKTOP OR RANGE
Model FGH
Near Miami, FL 33147
Jessy
Job Details:
05/22/2024
Customer said they did not call for the range. They only call for the refrigerator and someone already fixed it.