We serviced a
FRIGIDAIRE HOME COOKING ELE
Model FGEW3066UFC
Near Cutler Bay, FL 33189
Jessy
Job Details: 12/04/2023
I return to customer home to replace wall oven cooling fan with new cooling fan I tested wall oven cooling fan in front of customer and its working properly
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFS26GSNBSS
Near Coral Springs, FL 33065
Alex
Job Details: 12/04/2023
Replaced ff evap fan motor - need itbackJob is complete; ordrng 1 WR60X26866 (Ff evap motor)
We serviced a
LG HOME LAUNDRY ELE
Model DLEX7600VE
Near Miami, FL 33173
Jessy
Job Details: 12/04/2023
I return to customer home to replace dryer pulley with new pulley I tested dryer in front of customer and its working properly
We serviced a
LG ELECTRONICS HOME LAUNDRY ELE
Model WT1101CW/00
Near Plantation, FL 33324
Antonio
Job Details: 12/04/2023
"Customer complaint 1 backwards e talk to Dustin techline:Ds// tech called in about unit stating drain pump will not stop running at the end of the cycle tech replaced the drain pump, advised tech to check the pressure switch hose and pressure switch if ok then replace the main board talk to erick later and Tech Antonio from Gator called in needing the part # for the main pcb EBR76262102140 Code; ordrng 1 EBR76262102 (Washer Electronic Control Board)"
We serviced a
SAMSUNG ELECTRON OVEN
Model FER300SX
Near Margate, FL 33063
Alex
Job Details: 12/04/2023
"Old membrane is giving 'SE' error . But when you put new one in, it is not detected at all ; ordrng 1 DG34-00014A (Membrane) and 1 DE92-03045B (Control)"
We serviced a
LG REFRIGERATOR
Model LFX33975ST/02
Near Miami, FL 33177
Francisco
Job Details: 12/04/2023
"UNIT IS NOT COOLING | TRANSFER VENDOR, test unit found shorted compressor, replaced compressor, dryer, complete sealing system job"
We serviced a
BOSCH HOME LAUNDRY ELE
Model WTG86400UC/08
Near Miami, FL 33126
Jessy
Job Details: 12/04/2023
I return customer home to replace dryer door. With new door when I took door out the box I noticed it didnt have the magnet to the top of the door. It had a long metal piece sticking out. I called Tech-Support and talk to Eric and he told me that was the wrong door because he didnt put in with the magnet that they will order the door and send it to the office ; ordrng 1 11015584 (Door assembly)
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF45N5300AW/US-51
Near Wilton Manors, FL 33311
Antonio
Job Details: 12/04/2023
Customer complaint No longer spinning. Not turning on. The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50K8600AV/A2-01
Near Coral Springs, FL 33071
Antonio
Job Details: 12/04/2023
"Customer complaint when the customer tries to wash the control panel does not recognize the command he select . will start the cycle and then it will stop and not complete load. Call NEW and talk to Mark, he told you that the unit is showing a PC error, faults with the clutch, he provided me with the part numbers to order.; ordrng 1 DC31-00090B (Clutch) and 1 DC97-18439B (Washer Gear Case)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model n/a
Near Miami, FL 33157
Francisco
Job Details: 12/04/2023
"Water leaking inside the fridge LEAK-LEAK WATER ON INSIDE, test unit replaced found temperature sensor, evaporated cover assembly, thermal fuse, and leakage kit, complete call"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5CHQXKQ03
Near Miami, FL
Francisco
Job Details: 12/04/2023
"UNIT IS NOT COOLING, test unit replaced foulty thermostat, and defrost timer, problem fixed complete call"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SSN0WW
Near Miami Beach, FL 33140
Jessy
Job Details: 12/04/2023
Customer complained washer making loud noise in spin when its on max spin I tested washer with clothes in rinse /spin cycle and the noise is coming from the motor large pulley wheel the issue I will need to pull washer out and dryer is on top I I did call Tech-Support and talk to Stephen. He said customer will have to make unit accessible and they dont cover second maam. I called Brenda and asked how much is for a second me and she said $159.00 that I will need a second meal and the office will charge them for the second man. This stackable is in a small area where I cant get the oven Dolly and I will need to pull it out enough to where I can climb behind washer and access motor and pulley wheel so I can fully check the washer ; eml tckt failed
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SSN2WW
Near Coral Springs, FL 33071
Antonio
Job Details: 12/04/2023
Customer complaint The door is not locking and it would not cycle the washer machine The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Fort Lauderdale, FL 33312
Alex
Job Details: 12/04/2023
Replaced all parts
We serviced a
GE RANGE
Model JBP64B0B1CT
Near Coconut Creek, FL 33066
Antonio
Job Details: 12/04/2023
Customer complaint BURNS TOO HIGH / 1 OF 2 The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
SAMSUNG ELECTRON DRYER
Model DVE45R6300V/A3-00
Near Coconut Creek, FL 33073
Antonio
Job Details: 12/04/2023
"Customer complaint NOT HEATING Defective heater, defective pulley, replaced with available stock, diagnosed in front of the customer, unit heats up and works correctly.; used 1 DC93-00154A (Heater Assembly), and 1 DE634A (Idler Pulley) from stock"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF27T5201SG/AA
Near Hialeah, FL 33018
Francisco
Job Details: 12/04/2023
"Customer complaint not making ice, went I was there last time, ice container was frozen block of ice, called NEW spoke with Mark, he say check water pressure, fix water pressure, and explain Customer defrost refrigerator to take ice container, Customer call against they didnt defrost refrigerator, explain Customer they have defrost refrigerator before call against, reschedule call ; eml tckt failed"
We serviced a
GENERAL ELECTRIC MICROWAVE
Model PVM9179SK1SS
Near Miramar, FL 33023
Alex
Job Details: 12/04/2023
Replaced capacitor and fuse - need backJob is complete; ordrng 1 WB27X10240 (Capacitor) and 1 Cf20fb (Fuse)
We serviced a
SAMSUNG RANGE
Model NE58N9430SG/AA
Near Miami Beach, FL 33141
Jessy
Job Details: 12/04/2023
Customer complained range glass top is cracked I checked glass top and the crack starts from the left side and goes across front of glass 6 inches from 6 inches from the right side the cost to replace range glass top is $ 818.55; ordrng 1 DG94-00889B (Glass Main Top)
We serviced a
LG ELECTRONICS WASHER
Model WT5680HWA
Near Coral Springs, FL 33067
Antonio
Job Details: 12/04/2023
"Customer complaint Standing water stuck in the liquid detergent reservoir. Using the extra rinse cycle will drain it out but otherwise it is always there and smells. ODOR-SOUR / MILDEW SMELL problems with the water valve client indicates that the water remains stagnant but then it starts to smell bad, client indicates that it should be used in the extra rinse cycle so that it can drain but after a few days it fills with water again and stagnates, failures with the water valve solenoid.; ordrng 1 AJU73213301 (Washer Water Inlet Valve Assembly)"
We serviced a
MIELE MICROWAVE
Model H408BM
Near Surfside, FL 33154
Jessy
Job Details: 12/04/2023
Customer complained microwave not heating I checked microwave when try to started microwave error F06 come up I called tech support and talked to jerry for more information on error and he said this a fault is for temperature sensor for the microwave broiler and bake I tested sensor with him and sensor is open I ordered temperature sensor ; ordrng 1 5812433 (Temperature sensor)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7351SR/AA
Near Hollywood, FL 33021
Alex
Job Details: 12/01/2023
Adjusted ice room . Replaced ice maker - need backJob is complete; ordrng 1 DA97-15217d (Ice maker) and 1 Silicone
We serviced a
SUMMIT REFRIGERATOR
Model n/a
Near Coral Gables, FL 33133
Francisco
Job Details: 12/01/2023
"Customer complaint, unit not level, (new unit), level unit completed call"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model MC17J8000CS
Near Fort Lauderdale, FL 33311
Alex
Job Details: 12/01/2023
Burnt out transformer magnetron; ordrng 1 DE26-00126A (Transformer) and 1 OM75P10ESGN (Magnetron)
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE63A6511SS
Near Tamarac, FL 33319
Alex
Job Details: 12/01/2023
Lf Rr burner dont properly work; ordrng 1 DG47-00064A (Lf burner) and 1 DG47-00060A (RR burner) and 1 DG44-01009B (LF switch) and 1 DG44-01006C (RR switch)
We serviced a
GENERAL ELECTRIC HOME COOKING ELE
Model JB700DJWW5WW
Near Tamarac, FL 33321
Alex
Job Details: 12/01/2023
Replaced all switches
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GSD3360D35SS
Near Miami, FL 33196
Jessy
Job Details: 12/01/2023
I return to customer home to replace dishwasher timer cam I installed timer cam and tested dishwasher in front customer and its working properly customer asked me how can he get the smell out of the dishwasher tell him to pour a little bit of vinegar and then run the dishwasher he said OK
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME18H704SFS
Near Davie, FL 33325
Alex
Job Details: 12/01/2023
Replaced all parts
We serviced a
LG HOME LAUNDRY ELE
Model WT5101HW
Near Miami, FL 33186
Antonio
Job Details: 12/01/2023
"Customer complaint washer get stuck on the spin cycle and shows an error message that shows JE The suspensions are replaced in the unit. The unit works correctly, the client will be carrying out tests with washing cycles."
We serviced a
SAMSUNG ELECTRON OVEN
Model NQ70M7770DG/AA
Near Hialeah, FL 33013
Jessy
Job Details: 12/01/2023
"I return customer home to replace wall oven door hinges, temperature sensor and wiring harness with new parts I tested wall oven in front of customer and its working properly"
We serviced a
GENERAL ELECTRIC WASHER
Model GUD24ESSM1WW
Near Hialeah, FL 33015
Jessy
Job Details: 12/01/2023
"Customer complained washer turning off after 3 min when arrived tenant had washer on and was at the end of cycle washer was draining then it started spin when it finished I called tech support to test error codes and there one for the pressure switch in a door lock. These were all error codes that were there before the tenant moved in. I went to diagnostics. What day from Tech-Support cleared the error codes I tested washer in diagnostics in a completed diagnostics then I started wash in a rinse and spin and wash a complete cycle with no problem. It is working properly now. also Dave put in his notes. That the washer is not fully accessible. If anything else occurs, the customer will have to remove the washer to our place. War water in a drain system is it"
We serviced a
GE MONOGRAM REFRIGERATOR
Model ZISS480DMCS
Near Miami Beach, FL 33140
Francisco
Job Details: 12/01/2023
"NOT WORKING, test unit replaced foulty thermostat evaporator, and drain trough, problem fixed complete call"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF27T5201WW/AA
Near Miami, FL 33147
Francisco
Job Details: 12/01/2023
"Refrigerator is still making a loud humming noise intermittently*|, test unit replaced foulty freezer evaporator cove, problem fixed complete call"
We serviced a
WOLF OVEN
Model N/A
Near Bal Harbour, FL 33154
Alex
Job Details: 12/01/2023
Replaced relay board and t sensors
We serviced a
AVANTI RANGE
Model GR2103CSS
Near Miami, FL 33147
Jessy
Job Details: 12/01/2023
"C288649388ustomer complained there was a gas leak in the range. I check range. and all the burners were full of grease the burner here as well not cleaned out the range was not even plugged in. The tenant was lighting the burners manually. I explained to the customer that she needs to have someone out to put outlet behind range for a power source, the customer tenant has been using the range manual for a year when I plugged it in and tested all the burners they are working but dont have a full flame because of the grease buildup. I did tell customer that she needs to have someone come and clean all the burner hairs in the inside and out range is working in."
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model DV42H5000EW/A3-04
Near Miami, FL 33193
Antonio
Job Details: 12/01/2023
"Customer complaint not heating and will not spinning Customer calls to complain that when closing the door without the unit on, the drum starts to rotate and does not heat up, the unit is disassembled and the cables are removed from the PC board in the relay, they are reconnected and reset, a diagnosis is carried out on the unit and it is working and warming up correctly, a diagnosis is made in front of the client."
We serviced a
MAGIC CHEF REFRIGERATOR
Model HMDR1000BE
Near Homestead, FL 33033
Francisco
Job Details: 12/01/2023
"NOT COOLING, test unit found shoulder display board, called MC, spoke with Mika, they going to send part to Gator, part #2500300019, reschedule call; saved tckt"
We serviced a
OTHER DRYER
Model GHDP490EF1WW
Near Miami Shores, FL 33150
Jessy
Job Details: 12/01/2023
Customer wanted me to do a full maintenance check on dryer first thing I did was check vent hose for clog. I remove the lint out of the vent hose and cleaned out the cap on the outside removed all lit out of dryer check glides everything checked out good heating properly belt is good dryer is working properly
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE58F9710WS/AA
Near Miami, FL 33186
Jessy
Job Details: 11/30/2023
I return to customer home to replace range display control board wiring hornist burner switch with NEW parts. I tested range. It is working properly now.
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5200AV/A4-00
Near Homestead, FL 33035
Antonio
Job Details: 11/30/2023
"Customer complaint not draining OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY The suspensions in the unit are replaced with available stock, calibration is carried out, the unit works correctly, the client will be carrying out tests with washing cycles.; used 4 DC97-16350U (Washer Suspension Rod and Spring Assembly) from stock"
We serviced a
SAMSUNG ELECTRON DRYER
Model DV42H5200EW/A3-01
Near Homestead, FL 33030
Antonio
Job Details: 11/30/2023
Customer complaint dryer when you want to start it goes off POWER-NO POWER The unit turns on but when you press the start button it turns off immediately. The voltage is correct but when you try to start the engine it turns off. It is recommended to replace the following part indicated.; ordrng 1 DC93-00101N (Dryer Motor and Blower Assembly)
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE58K9560WS/AA
Near Pembroke Pines, FL 33028
Alex
Job Details: 11/30/2023
Replaced control
We serviced a
MIELE REFRIGERATOR
Model KFN9855 IDE LI
Near Miami, FL
Francisco
Job Details: 11/30/2023
"$159 BIPPING SOUND, test unit called Miele tech line, have to replaced freezer evaporator fan motor part #9650861, complete call"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5200AW/US-03
Near Homestead, FL 33033
Antonio
Job Details: 11/30/2023
"Customer complaint DOESNT SPIN AFTER REPAIR OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY The suspensions in the unit are replaced, calibration is carried out, the unit works correctly, the client will be carrying out tests with washing cycles."
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AV/US-03
Near Miami, FL 33185
Jessy
Job Details: 11/30/2023
I Return to customers home to replace washer suspension rods in washer with new suspension rods in washer I tested at Washington for a customer and washer is working properly.
We serviced a
BOSCH HOME LAUNDRY ELE
Model WTG86400UC/08
Near Miami, FL 33126
Antonio
Job Details: 11/30/2023
Customer complaint the roller inside of the tumbler is damage is a metal pice damage NOISE-THUMPING NOISE WHILE TUMBLING see notes tech 5; saved tckt
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LMXS30776S/01
Near Hialeah, FL 33013
Francisco
Job Details: 11/30/2023
"not making ice/ dispensing water, replaced dispenser cover assembly, still not dispensing water, or ice, called NEW tech line, spoke with Steven, test unit found open wire on ref left door they going to call company for authorization, reschedule call ; eml tckt failed"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Lighthouse Point, FL 33064
Antonio
Job Details: 11/30/2023
"Customer complaint APPROVED REPAIR Motor control board is installed in the unit, it is diagnosed in front of the Tenant, the unit drains and spins correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET21DMXDW02
Near Lauderhill, FL 33319
Alex
Job Details: 11/30/2023
Replaced cond motor
We serviced a
FRIGIDAIRE FREEZER
Model EFRF694
Near Miami Gardens, FL 33056
Francisco
Job Details: 11/30/2023
"leaking, no charge, seems to be draining the outlet, cx had electrician come out to check . . ., test unit found refrigerant leak, unit have R600 refrigerant, called NEW they going to transfer call, complete call"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22KREDBSR/AA03
Near Hollywood, FL 33024
Francisco
Job Details: 11/30/2023
"leaking water from the top to the middle sometimes leaks to the floor, test unit order foulty parts, reschedule call ; ordrng 1 DA97-14528D (Water filter case assembly) and 1 DA97-16028A (Ref evaporator cover) and 1 DA47-00243C (Ref protector) and 1 DA33-10104N (Ref temperature sensor) and 1 DA82-01415A (Leakage kit)"
We serviced a
SAMSUNG ELECTRON DRYER
Model DV42H5200EP/A3-01
Near Miami, FL 33172
Jessy
Job Details: 11/30/2023
"Customer complaint dryer starts then turns off when I started the dryer with the top off. I can hear the relay turn on do you know I can hear the relay click off then continue to click for three more times like it was trying to start the dryer back up again, but it didnt. Theres an issue with the relay on the control board.I ordered dryer control board ; ordrng 1 DC92-00669Y (Main Control Board)"
We serviced a
ELECTROLUX DRYER
Model EIMED60JIW6
Near Miami Beach, FL 33139
Jessy
Job Details: 11/30/2023
"Customer complaint dryer stopped working I checked dryer and the error EF2 this means clogged vent I checked vent and its clogged up the thermistor ,limiter and element is reading open the inside of dryer is full of lint the rollers in back are worn and making a loud noise when dryer comes on ; ordrng 3 134715900 (Dryer Drum Support Roller)s and 1 137114000 (Dryer Heating Element) and 1 134711300 (Dryer Thermistor) and 1 137032600 (Dryer inlet thermal limiter)"
We serviced a
LG ELECTRONICS DRYER
Model DLEX3700W
Near Miami, FL 33182
Antonio
Job Details: 11/30/2023
"Customer complaint error code D80/ unit is stacked CONTROLS-ELECTRONIC CONTROL BOARD ERROR Error Code :D80 The client indicates that occasionally the error shown on the display is D80. This error indicates that the flow sensor is clogged. When checking the lint filter, I removed the excess, although it was little. I asked him when was the last time he cleaned the ventilation duct. I had not done it since the unit is new but I reminded him that the duct must be cleaned annually. When checking the outlet outside the house I see that the final end while using the dryer the air does not come out this can affect the unit and overheat it affecting the blower thermistor, it is recommended that the customer contact a company that cleans ducts for the dryer."
We serviced a
GENERAL ELECTRIC HOME COOKING ELE
Model JB258RMSS
Near Lauderdale Lakes, FL 33311
Alex
Job Details: 11/30/2023
Replaced burners .Burners ok Glass is not covered per Erick
We serviced a
LG ELECTRONICS COOKTOP
Model LRE3194ST/00
Near Miami, FL 33184
Antonio
Job Details: 11/30/2023
Customer complaint Cracked cooktop COMPONENT FAILURE-COOKTOP GLASS CRACKED Techline Mark (MC) tech called in with cracked cooktop. Reviewed photos also did a techsee with the tech and found thermal crack not any customer abuse or impact. Authorized tech to order cooktop for repair.Agu73969711; ordrng 1 AGU73969711 (Range Main Top)
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NX58H9500WS/AA
Near Oakland Park, FL 33334
Alex
Job Details: 11/30/2023
Replaced all burners
We serviced a
SAMSUNG ELECTRON COOKTOP
Model NE58K9850WF/AA
Near Parkland, FL 33067
Alex
Job Details: 11/30/2023
Cracked glass top. Per Erick not covered
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5CHQXKQ03
Near Miami, FL
Francisco
Job Details: 11/30/2023
"UNIT IS NOT COOLING, test unit order foulty parts, reschedule call ; ordrng 1 2198202 (Ref thermostat) and 1 2188375 (Ref defrost timer)"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US-03
Near Miami, FL 33193
Antonio
Job Details: 11/30/2023
"Customer complaint NOT COMING ON has UB balancing error. The suspensions in the unit are replaced, calibration is carried out, the unit works correctly, the client will be carrying out tests with washing cycles.; used 4 DC97-16350U (SUSPENSION) from stock"
We serviced a
SUMMIT DISHWASHER
Model DW2435SS
Near Coral Gables, FL 33134
Jessy
Job Details: 11/30/2023
Customer complained dishwasher isnt drying all the dishes I checked water at sink first it is coming out at the right temperature I dishwasher in diagnostics. Theres no errors and all components are working properly. I did inform Customer to use rinse aid to help dishwasher dry properly she said ok
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263TEAESR/AA07
Near Miami, FL 33144
Francisco
Job Details: 11/30/2023
"**Leaking water and is not cold its cool** LEAK-LEAK WATER ON INSIDE, test unit order foulty parts, reschedule call ; ordrng 1 DA97-12604D (Ref ice container assembly) and 1 DA97-15217A (Ref ice maker) and 1 DA97-12540A (Ref auger motor assembly) and 1 DA82-01415A (Leakage kit) and 1 DA91-03908A (Ref door assembly, left) and 1 DA97-13070A (Ref door closer) and 1 DA97-12683A (Ref flipper assembly)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA08
Near Palmetto Bay, FL 33157
Francisco
Job Details: 11/30/2023
"**Leaking water from refrigerator and is not making any ice**, test unit order foulty parts, Customer have to defrost refrigerator, reschedule call ; ordrng 1 DA97-13718A (Ref icemaker) and 1 DA97-12540D (Ref auger motor) and 1 DA97-14504A (Ref ice container)"
We serviced a
SMEG DISHWASHER
Model STU8249
Near Miami, FL 33143
Jessy
Job Details: 11/30/2023
"When I arrived at the customers home, customer told me that she hast to slam the dishwasher door hard to get it to close. She also said it wont start when I check dishwasher is in properly installed is pushed in too far from the customer, pushing the door and too hot, the control panel is broken on both sides the power side in the selection side the door latch is broken at the top from slamming the door this is all physical damage Gary is going to call American Home Sheild and talk to them about this dishwasher in the physical damage ; eml tckt failed"
We serviced a
BOSCH REFRIGERATOR
Model B26FT50SNS/01
Near Lauderhill, FL 33319
Alex
Job Details: 11/29/2023
Temp was set too low for Ff section
We serviced a
GE MICROWAVE
Model n/a
Near Homestead, FL 33032
Jessy
Job Details: 11/29/2023
"Customer complained microwave control panel not working properly I checked control panel and some the microwave is working, but only the express settings no other settings are working I could not find a model and serial number anywhere on the microwave. I took a picture of the control board and the control panel and the ribbon on the touchpad will need touchpad and control board. ; saved tckt"
We serviced a
GENERAL ELECTRIC HOME LAUNDRY ELE
Model GTW685BSL0WS
Near Pembroke Pines, FL 33029
Antonio
Job Details: 11/29/2023
"Customer complaint rework sr 1812078959 cx received the repair at home but the washer is steel showing the same error, Failures with the speed sensor of the motor, it moves very slowly in the spin, leaving clothes wet and additionally, the suspensions require replacement as well.; ordrng 1 WH03X32158 (SPEED SENSOR) and 2 WH16X26911 (ROD & SPRING ASSEMBLY LEFT - WHITE)s and 4 WH01X26970 (BALL JOINT UPPER)s and 2 WH16X26910 (ROD & SPRING ASSEMBLY RIGHT - GREEN)s"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA23
Near Homestead, FL 33030
Francisco
Job Details: 11/29/2023
"ICEMAKER NOT WORKING, test unit order foulty parts, reschedule call ; ordrng 1 DA97-13717A (Tray ice bin) and 1 DA82-02668A (Ref ice maker service kit) and 1 DA97-13809B (Ref dispenser cover) and 1 DA97-13829C (Ref ice dispenser door kit)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR
Near Weston, FL 33327
Alex
Job Details: 11/29/2023
Replaced all parts
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME21R7051SS
Near Princeton, FL 33032
Jessy
Job Details: 11/29/2023
Customer complained microwave not heating I checked microwave by put wet paper towel in for 1 minutes and it did heat it up then I put a small bowl of water it did heat up the water. I took a picture of the steam coming out of the water. Theres nothing wrong with the microwave.
We serviced a
ELECTROLUX HOME DRYER
Model EFME617STT0
Near Pembroke Pines, FL 33028
Antonio
Job Details: 11/29/2023
"Customer complaint Unit will not spin and makes a humming noise during the operation. Unit was power cycled and still does not spin. NOISE-UNKNOWN NOISE, Belt was found broken, it was replaced with available stock, diagnosis in front of the customer, unit works and heats up correctly.; used 1 134719300 (Belt Electrolux) from stock"
We serviced a
GENERAL ELECTRIC HOME LAUNDRY ELE
Model GTW465ASN1WW
Near Miami, FL 33156
Jessy
Job Details: 11/29/2023
I return to customer home to recheck washer customer complaint washer starts then stops I checked washer starting speed wash it started then stopped when try drain and spin then I called NEW tech support and talked to Mark C the washer give errors for belt come off plug and mode shifter he had check if the belt came and dont the gear case is leaking fluid everywhere mark had me to send pictures he said this washer is none repairable mark put it in for a buyout
We serviced a
LG REFRIGERATOR
Model LFX33975ST/02
Near Miami, FL 33177
Francisco
Job Details: 11/29/2023
"UNIT IS NOT COOLING | TRANSFER VENDOR, test unit found shorted compressor, order compressor, dryer, and discharge tube, allowed extra time and labor, sealing system job, reschedule call ; ordrng 1 TCA35111301 (Ref compressor) and 1 W10143759 (Dryer) and 1 TJAF1200 (Discharge tube)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GSD3360D35SS
Near Miami, FL 33196
Jessy
Job Details: 11/29/2023
I return to home customer home connect the dishwasher soap dispenser door. I call Tech-Support and talk to Dustin. He helped me figure out what the problem was. Its a plastic ham that moves the arm up and down to open the soap dispenser that missing you didnt give me the part number four and this will lock the arm in to close the door on the; ordrng 1 WD16x10012 (Timer cam)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESGAA
Near Miramar, FL 33029
Alex
Job Details: 11/29/2023
Water collects on the bottom of ff section I siliconed that area
We serviced a
GE REFRIGERATOR
Model GNE27JGMAFWW6
Near Biscayne Park, FL 33161
Alex
Job Details: 11/29/2023
After new flipper has been replaced moisture started to form on interior back wallWarm air gets inside; ordrng 1 WR14X30448 (Left door seal) and 1 WR14X30448 (Right door seal) and 1 WR17X25613 (Flipper)
We serviced a
LG HOME LAUNDRY ELE
Model DLEX7600VE
Near Miami, FL 33173
Jessy
Job Details: 11/29/2023
Customer complained dryer making noises while in cycle. I checked dryer by taking it apart and checking rollers and pulley the wheel on pulley is broken I ordered pulley ; ordrng 1 4561EL3002A (Idler Assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Tamarac, FL 33321
Antonio
Job Details: 11/29/2023
"Customer complaint not working/ keeps on spinning but not washing UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE Suspensions, belt and Washer Drive Pulley are replaced from stock available unit, all diagnostics and work are carried out but the client will be carrying out tests and if they have any problems I recommend that they call Asurion.; used 1 W11130362 (Washer Suspension Rod Kit), 1 W10721967 (Washer Drive Pulley), and 1 W11239857 (Washer Drive Belt) from stock"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR/AA07
Near Miami, FL 33193
Francisco
Job Details: 11/29/2023
"Ice maker not making any ice , was replaced on July 18,2022 already ICE MAKER-NOT MAKING . . ., test unit replaced foulty icemaker, auger motor, and ice container, complete call"
We serviced a
SUB ZERO REFRIGERATOR
Model BI48SD0
Near Miami, FL 33162
Alex
Job Details: 11/29/2023
Per cx temp flacuating in ff section Condenser coils are completly clogged( picture) I cleand cond coils Two FF light bulbs are burnt out - coverage?; eml tckt failed
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF18HFENBSR
Near Aventura, FL 33180
Alex
Job Details: 11/29/2023
Sometimes beeping noiseIf recall need: UI DA97-11802WTwo door magnets DA61-03949A
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US
Near Miami Shores, FL 33138
Jessy
Job Details: 11/29/2023
"Customer complained dishwasher piece of metal broke inside dishwasher. When I check dishwasher, I could see the metal that holds the rubber seal is broken at the bottom with mounted to hold door seal place you can see where the customer has been forcing the bottom rack out and pulling in metal a loose from the frame. They also broke three of the wheels off bottom rack trying to get the rack out you cannot replace this piece of metal on the side is Ribbit in they almost broke the whole thing off I did inform customers best to replace the dishwasher"
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Pompano Beach, FL 33060
Antonio
Job Details: 11/29/2023
"Customer complaint NOT WASHING The client indicates that there is no water pressure in the cycle with cold water. Upon arriving at the site, I asked the client if the unit was dripping water and he told me no, it only takes time to fill. When checking the water valve, the filters. They are clean, when checking the hoses they are also clean but when opening the cold water faucet the pressure in it is low, however the hot water pressure is completely perfect, I check continuity and voltage in the valve and it is completely and correctly 120V. Customer should contact a plumber to check the faucet connections in the laundry area. everything indicated was shown to the client and its explanation. $159.00 service fee is collected"
We serviced a
SAMSUNG ELECTRON DRYER
Model DV448AEP/XAA
Near Coral Springs, FL 33065
Antonio
Job Details: 11/29/2023
"Customer complaint Cx has a dryer and it's making a crazy loud noise. Clothing has burn marks on them. UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE techline:Ds// tech called in about unit stating rear of drum cracked and caused failure tech is authorized to replace the drum; ordrng 1 DC97-14849A (Dryer Drum), used 2 DC97-16782A (Dryer Drum Support Roller) from stock"
We serviced a
GE DRYER
Model GUD27ESSM1WW
Near Miami, FL 33138
Jessy
Job Details: 11/29/2023
Customer complained dryer is condensation when shes not using it when she opens the doors a lot of moisture when checked dryer they have the Laundy center pushed back too far and smashing exhaust hose I did inform tenant to call owner and tell to come out pulled all your laundry center for about a half a foot so it wont smash exhaust hose she said OK
We serviced a
SMEG DISHWASHER
Model STU8249
Near Aventura, FL 33160
Alex
Job Details: 11/29/2023
Delay start function doesnt work; saved tckt
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LFC22770ST
Near North Miami Beach, FL 33160
Alex
Job Details: 11/29/2023
Flipper doesnt heat Door seal ripped; ordrng 1 AGU73767912 (Flipper) and 1 ADX73350627 (Right door seal)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW720BPN0DG
Near Wilton Manors, FL 33334
Antonio
Job Details: 11/29/2023
Customer complaint soap dispenser is leaking water inside the washer. LEAK-LEAK FROM DISPENSER 1/2 The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Miami, FL 33169
Alex
Job Details: 11/28/2023
Bake element burnt out Lf burner high even on low settings; ordrng 1 W10779716 (Bake element) and 1 WPW10434452 (Lf switch)
We serviced a
BOSCH WASHER
Model WFVC3309UC25
Near Homestead, FL 33032
Jessy
Job Details: 11/28/2023
"Customer complained washer time doesnt change on this display and not advancing I checked washer with tech support and talk to Jose we try to go in diagnostic about 4 times and it would not go in. He told me to replace the main control board but I also know there it might be more components thats damaged, but start with the control board. ; ordrng 1 00674496 (Control board)"
We serviced a
SAMSUNG ELECTRON DRYER
Model DVE50R5200W/A3-00
Near Miami Lakes, FL 33016
Antonio
Job Details: 11/28/2023
"Customer complaint Not drying showing error code HC HEAT/DRY-NOT HEATING / NOT DRYING Unit shows HC error on screen, found defective thermistor, additional idler pulley has wear, parts are replaced with available stock, diagnosed in front of the customer, unit heats up and works. It is recommended that the customer not place the unit so far back because it will clog the duct.; used 1 DC32-00007A (Dryer Thermistor), and 1 DE634A (Idler Pulley Assembly) from stock"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW725BSN0WS
Near Doral, FL 33178
Jessy
Job Details: 11/28/2023
"Customer complained washer not draining I checked washer drain pump and the propellers does spin back. There is tension on the propellers I filled washer with water then started drain and spin washer started to drain but what I did notice that it is banging a little bit in the beginning, middle and end so I did a suspension rod check in so suspension rods are worn I ordered ; ordrng 4 WH03X28954 (ROD AND SPRING (4.8))s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXSS03
Near Homestead, FL 33032
Francisco
Job Details: 11/28/2023
"UNIT IS NOT COOLING/FREEZING, test unit found refrigerant leak on evaporator, order evaporator, compressor, dryer, heater, and wire harness, allow extra time and labor, sealing system job, reschedule call ; ordrng 1 W10120463 (Ref compressor) and 1 2188823 (Ref evaporator) and 1 W10177049 (Drier tube) and 1 2323198 (Ref defrost heater) and 1 2187510 (Ref wire harness)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model n/a
Near Miami, FL 33157
Francisco
Job Details: 11/28/2023
"Water leaking inside the fridge LEAK-LEAK WATER ON INSIDE, called Customer order foulty parts, Customer have to defrost refrigerator, reschedule call ; ordrng 1 DA32-00024W (Ref temperature sensor) and 1 DA97-11823A (Ref evaporator cover assembly) and 1 DA47-00432A (Ref thermal fuse) and 1 DA82-01415A (Water leakage kit)"
We serviced a
SAMSUNG ELECTRON RANGE
Model NE58K9850WS/AA-03
Near Pembroke Pines, FL 33029
Antonio
Job Details: 11/28/2023
"Customer complaint large burner comes on by itself even when knob is off, cx woke up one morning and it was on knob in off position, also does not always power off after use when powered off CONTROLS-POWER / START BUTTON NOT WORKING The ordered parts are installed and diagnosed in front of the customer. unit is working without problems."
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80B6061US
Near Weston, FL 33326
Alex
Job Details: 11/28/2023
Replaced wire harness
We serviced a
SAMSUNG ELECTRON FREEZER
Model RS25J500DSR
Near Plantation, FL 33322
Alex
Job Details: 11/28/2023
Replaced all parts
We serviced a
KENMORE FREEZER
Model 79571032010
Near Fort Lauderdale, FL 33309
Alex
Job Details: 11/28/2023
Replaced ice maker
We serviced a
VIKING REFRIGERATOR
Model DDSF136DSS02
Near Miami, FL 33156
Francisco
Job Details: 11/28/2023
"$159-STOPPED MAKING ICE, test unit found bad icemaker, called Gary charge Customer $850; ordrng 1 2198597 (Icemaker)"
We serviced a
SUMMIT REFRIGERATOR
Model ADSR1524
Near South Miami, FL 33143
Francisco
Job Details: 11/28/2023
"ERROR CODE E3, BEEPING, summit send main board to Customer home, replace board, complete call"