Service History 31

We serviced a

MAYTAG REFRIGERATOR

Model JBR2088HES

Near Miami, FL 33129

Francisco

Job Details: 12/15/2023

"BOARD TO BE SEND OUT FOR REBUILD, replaced board, complete call"

We serviced a

MIELE DISHWASHER

Model G4970

Near Coral Gables, FL 33143

Jessy

Job Details: 12/14/2023

Customer complained dishwasher error F14 I checked dishwasher customer give the spray arm for silverware that fall down I put it back up then checked dishwasher circulation pump when I try to turn the circulation pump propellers it was hard to turn on the cost to replace dishwasher circulation pump is $ 1238.50 customer will call office if she want job done; ordrng 1 10397318 (Circulation pump)

We serviced a

LG ELECTRONICS WASHER

Model WT1701CV/01

Near Miami, FL 33176

Antonio

Job Details: 12/14/2023

"Customer complaint Customer mentioned the washer is leaking water inside fails with the water valve selenoid and remains dripping, its replacement is recommended.; ordrng 1 5221EA1008F (Washer water inlet valve)"

We serviced a

SPEED QUEEN DRYER

Model ADEE8RGS173TW01

Near Coral Gables, FL 33146

Jessy

Job Details: 12/14/2023

Customer complained dryer not heating I checked dryer by taking it apart and the coils on element broke on the top; ordrng 1 964P3 (Dryer heating element)

We serviced a

SAMSUNG ELECTRON DRYER

Model DVE54R7200W/A3-00

Near Miami, FL 33184

Antonio

Job Details: 12/14/2023

"Customer complaint not drying HEAT/DRY-NOT HEATING / NOT DRYING The unit starts working but after a moment the counter goes to 1 and turns off without drying the clothes, the blower thermistor is replaced, the unit is diagnosed in front of the customer and works correctly.; used 1 DC32-00007A (Dryer thermistor) from stock"

We serviced a

FRIDIAIRE DISHWASHER

Model FDSH4501AS0A

Near Miami, FL 33166

Antonio

Job Details: 12/14/2023

"Customer complaint NOT DRAINING WATER / NOT COMPLETING THE CYCLEWhen checking the unit it does not drain, I checked the pump system and did not find anything. I could only observe that the water non-return support was stuck, it was corrected and then I diagnosed the unit in front of the client working correctly, the vinyl floor made it work. I had to break it but the client gave me authorization since it has a raised floor and the unit was downstairs, this in order to be able to extract it from the position, the unit remained working, $209 was collected from the work done with the iwallet app."

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF263BEAESR/AA07

Near Miami, FL 33157

Francisco

Job Details: 12/14/2023

"dispenser makes noise DISPENSER-UNKNOWN ISSUE WITH DISPENSER, dispenser door open and close continuously, replaced parts, still the same problem, call NEW tech line, spoke with Dustin, visual support, he say is a open wire on door, he is going to send for authorization, and send door to Customer home, reschedule call; eml tckt failed"

We serviced a

SAMSUNG ELECTRON DRYER

Model DVE50R5200W/A3-00

Near Miami Gardens, FL 33169

Antonio

Job Details: 12/14/2023

Customer complaint No power POWER-NO POWER The voltage is correct. Enter the voltage to the unit from the board. The internal drum light works but the fault is due to the control panel. It requires replacement.; ordrng 1 DC90-27484A (Dryer Control Panel)

We serviced a

GENERAL ELECTRIC WASHER

Model GUD27ESPM1DG

Near Hollywood, FL 33020

Antonio

Job Details: 12/14/2023

"Customer complaint NOT DRAINING The unit had many socks inside the unit, this caused it to get tangled in the belt, preventing the rinse and spin wash cycle from completing. The unit was diagnosed in front of the customer. The unit responded correctly."

We serviced a

KENMORE MICROWAVE

Model 7218601

Near Pembroke Pines, FL 33028

Alex

Job Details: 12/14/2023

Switch fuse

We serviced a

SAMSUNG ELECTRON DRYER

Model DV22K6800EW/A1

Near Miami, FL 33165

Jessy

Job Details: 12/14/2023

Customer complained dryer making a squeaking sound I checked dryer rollers first theres one worn down in the front and in the back the pulley wheel bearing is about to come off. I ordered pulley wheel and rollers. ; ordrng 4 DC97-16782A (Dryer Drum Support Rollers)s and 1 DC93-00730A (ASSY BRACKET IDLER)

We serviced a

LG ELECTRONICS DRYER

Model DLE1501W

Near Miami, FL 33185

Jessy

Job Details: 12/14/2023

I return to customer home to drum support rollers with new rollers. I tested dryer drum support rollers and theyre working properly.

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF22R7351SR/AA

Near Miami, FL 33183

Francisco

Job Details: 12/14/2023

"Will not make ice UNABLE TO CATEGORIZE FAILURE-UNEXPECTED FAILURE CATEGORY, test unit order parts to fix ice production, reschedule call ; ordrng 1 DA97-20157A (Ref ice container) and 1 DA97-12540D (Ref auger motor) and 1 DA97-18859A (Ref icemaker) and 1 DA81-05595A (Silicon)"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF28R7351SR/AA

Near Tamarac, FL 33321

Alex

Job Details: 12/14/2023

Per cx temp sometimes is flactuating in ff sectionDoor bins are cracked . Per David department will decide if its covered or not; ordrng 1 DA97-16028A (Ff temp sensor assembly) and 1 DA94-04603A (Main pcb) and 1 DA97-13819D (Door bin left) and 1 DA97-19987A (Right door bins set)

We serviced a

ELECTROLUX WASHER

Model ELFW7537AT0

Near Miami Beach, FL 33140

Jessy

Job Details: 12/14/2023

"Customer complained washer going out of balance I checked washer first by moving spin basket up and down I could feel the looseness in spin basket then right to left can still feel looseness when tested washer make sure that its the bearings and when washer started high speed spin the wash, and started to make a loud sound like a plane, taking off and banging I did advise customer is more economical to replace the washer. Is that OK?"

We serviced a

IKEA DISHWASHER

Model n/a

Near Miami, FL 33161

Antonio

Job Details: 12/14/2023

"Customer complaint NOT CLEANING THE DISHES, DISHES IS NOT DRYING AS WELL Faults were found with the sump motor assembly in the area of the motor diverter and there is a water leak in the sump seal as well. The heater is checked and it is fine. It would be recommended to the client to use jet dry finish for optimal drying and generally confirm that the The water that enters is hot as this will allow the heater to work, improving the washing and drying of dishes and glasses.657.82; ordrng 1 WPW10455260 (Dishwasher Pump Motor)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF630PGMSWW

Near Oakland Park, FL 33334

Alex

Job Details: 12/14/2023

House valve under the sink is bad - need plumber

We serviced a

MIELE DISHWASHER

Model SG3

Near Sunny Isles Beach, FL 33160

Alex

Job Details: 12/14/2023

No failur at the time of visit

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WF50K7500AV/A2-11

Near Surfside, FL 33154

Jessy

Job Details: 12/14/2023

I return customer home to fully check tub first I took top off in front panel walls. I started to squeeze the tub holes and move tub back-and-forth. After that I try to soak the remaining water out and water was coming out just a little and I put the flashlight inside of drain pump housing I could see something plastic and it was a cap to water bottle I removed cap put washer back together and do a diagnostic test it completed diagnostic. It is working properly. Mom

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF1A

Near Surfside, FL 33154

Jessy

Job Details: 12/14/2023

"Customer complained dishwasher dont start properly Icheck dishwasher and when I close the door its coming home by itself. I called Tech-Support and talk to Bob he had me check the door latch doesnt have 120 volts it has 106 Volts I A check at the terminal block and the power is forks, are waiting on the black wire power is fluctuating between 106 volts and, 105 volts then I checked outlet and it has a open ground. You can see the wire coming out of the top where is hardwired into the outlet. It will need electrician to come in and connect this outlet properly. Bob did tell me to replace the main control board causes shorted from the open ground the cost to replace dishwasher main control board is $ 552.66 the is going to replace dishwasher ; ordrng 1 807151001 (Control board)"

We serviced a

MIELE REFRIGERATOR

Model KFN9855 IDE LI

Near Miami, FL

Francisco

Job Details: 12/14/2023

"Freezer fan motor not working, have to reordered fan because Miele tech line gave me wrong part number last time, reschedule call; ordrng 1 7757620 (Freezer evaporator fan motor) and 1 6886240 (Impeller)"

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WF50K7500AV/A2-11

Near Surfside, FL 33154

Antonio

Job Details: 12/14/2023

See notes tech 5

We serviced a

GENERAL ELECTRIC HOME LAUNDRY ELE

Model GTW685BSL0WS

Near Pembroke Pines, FL 33029

Antonio

Job Details: 12/13/2023

"Customer complaint rework sr 1812078959 cx received the repair at home but the washer is steel showing the same error Install the parts in the unit, diagnose the unit and work, the client will be performing washing cycles on the unit to confirm its operation."

We serviced a

SAMSUNG ELECTRON WASHER

Model WF45K6500AV/A2-51

Near Davie, FL 33331

Antonio

Job Details: 12/13/2023

"Customer complaint Washer starts cycle, pauses and then cancels Error Code :None tech Antino instruct on resistance for stator from inverter open replace stator I talked to Steven from NEW and after doing the diagnosis he gave me the part numbers of the stator and main wire harnessDC31-00111ADC93-00580BDustin; ordrng 1 DC31-00111A (Washer Drive Motor) and 1 DC93-00580B (Washer Wire Harness)"

We serviced a

SAMSUNG ELECTRON WASHER

Model WA45T3400AW/A4-00

Near Pembroke Pines, FL 33024

Antonio

Job Details: 12/13/2023

"Customer complaint loud banging noise 12/13 TECHLINE authorizes clutch and damper-TH call NEW and talk to Tim, explain the customer's dissatisfaction, indicate that they have been to repair the unit 3 times this year and the same problem continues, he wants them to replace the unit, also talk to Tim and he told me his authorization since I should continue with The repair fails so I could see failures with the clutch and suspensions. The customer will call customer service to make a formal claim and request to speak with a supervisor, and therefore I must continue the parts request process.; ordrng 2 DC97-16350T (Suspension rod and spring assembly)s and 2 DC97-16350S (Suspension rod and spring assembly)s and 1 DC97-16984C (Washer clutch (Gear Case))"

We serviced a

BOSCH DISHWASHER

Model SHPM78W55N/11

Near Miami, FL 33176

Jessy

Job Details: 12/13/2023

I want customer home to in reinstall dishwasher then I tested drain pump and its I started rinse cycle and its working properly

We serviced a

SAMSUNG ELECTRON MICROWAVE

Model NQ70M6650DSAA

Near Miami Lakes, FL 33018

Alex

Job Details: 12/13/2023

"New issuesBurnt out relay on control , burnt out noise filter ; ordrng 1 DE92-03729P (Mw control) and 1 DE96-00400C (Noise filter)"

We serviced a

WOLF MICROWAVE

Model MD24TE/S

Near Miami, FL 33133

Jessy

Job Details: 12/13/2023

Customer complained microwave control panel not working properly I checked microwave control panel and functions on control panel are not responding. Some are operating definite in the function describes this is a control panel control board issue. the cost to replace microwave user interface control board is $690.95; ordrng 1 828069 (User interface control board)

We serviced a

SAMSUNG ELECTRON WASHER

Model WA52M7750AV/A4-01

Near Davie, FL 33314

Antonio

Job Details: 12/13/2023

"Customer complaint 1815235469, , rework 1815235469 something wrng with the water when filling up 'Oc' error seen. the washer was off and yet the water is still filling up OPERATIONS-WATER FILL OVERFILL NO FILL I performed the diagnostics on the unit and everything was done satisfactorily, the client showed a video of how it continued to fill with water but the unit was still on, it did not do so when it was off and it did not show me the OC error. I checked the components and they are fine, perform the cycle. washing, and unit calibration worked completely. I leave the property instructing the client to carry out continuous washing to confirm its operation."

We serviced a

SAMSUNG ELECTRON DRYER

Model DVE45R6300V/A3

Near Fort Lauderdale, FL

Antonio

Job Details: 12/13/2023

"Customer complaint It doesn't stop working UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE unit does not stop, it continues to rotate when turned off and does not heat up, it is recommended to replace the PCB Main Board relay failure; ordrng 1 DC97-21429A (Samsung Assembly Pcb)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE26JSMKFSS

Near Miami, FL 33196

Francisco

Job Details: 12/13/2023

"Making a buzzing sound NOISE-COMPRESSOR MAKING NOISE, test unit replaced shorted compressor and dryer, complete sealing system job ; used 1 W10143759 (Dryer) from stock"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF27T5201SG

Near Miramar, FL 33029

Alex

Job Details: 12/13/2023

Adjusted water line

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Miami Shores, FL 33150

Jessy

Job Details: 12/13/2023

I return to customer home to replace dishwasher with new drain pump I tested dishwasher drain pump four times and dishwasher is draining properly and working properly

We serviced a

SAMSUNG DRYER

Model DVE45R6100C/A3

Near Miami Shores, FL 33138

Jessy

Job Details: 12/13/2023

Customer complained dryer vent hose broken I checked dryer vent hose and it was broken I cut it then reattached it dryer is venting properly now I charge to Customer $249.00

We serviced a

MAYTAG REFRIGERATOR

Model JBR2088HES

Near Miami, FL 33129

Francisco

Job Details: 12/13/2023

"Customer not home, wait 28 minutes, call office, reschedule call ; saved tckt"

We serviced a

FRIGIDAIRE WASHER

Model FTF530FS3

Near Miami, FL 33168

Jessy

Job Details: 12/13/2023

I return to customer home to replace washer drain pump with new drain pump I tested washer and its working properly

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WA50K8600AV/A2-01

Near Coral Springs, FL 33071

Antonio

Job Details: 12/13/2023

Customer complaint when the customer tries to wash the control panel does not recognize the command he select will start the cycle and then it will stop and not complete load The ordered parts are installed and diagnosed in front of the client. unit remains working without problems. Customer will be carrying out washing cycles to check the operation of the unit.

We serviced a

SAMSUNG REFRIGERATOR

Model RF323TEDBSR/AA02

Near Homestead, FL 33032

Francisco

Job Details: 12/13/2023

"cLEAKING WATER 2/2, test unit replaced parts to fix icemaker production, cooling on fresh food side, complete call"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN1WW

Near Fort Lauderdale, FL 33309

Antonio

Job Details: 12/13/2023

"Customer complaint made loud noise during water fill NOISE-NOISE DURING WATER FILL When I arrived at the site, I installed the suspensions, the clutch and transmission pulley and nut, but the pump began to generate a noise and did not drain, use the available stock of the drain pump, diagnose it in front of the customer, and the unit works correctly.; used 1 WH23X28418 (PUMP DRAIN ASM) from stock"

We serviced a

SUB ZERO REFRIGERATOR

Model 642/F

Near Sunny Isles Beach, FL 33160

Alex

Job Details: 12/13/2023

Replaced control and bimetal. All other coponents tested ok with sub zero tech support

We serviced a

FRIDIAIRE WASHER

Model FLCE7522AW3

Near Miami Beach, FL 33139

Jessy

Job Details: 12/13/2023

"Customer complained washer TAKES 3 HOURS PER CYCLE I checked washer the drive belt come off when I put belt back and started washer in drain /spin cycle I could see the belt staring to come off and motor drive pulley isnt coming in place its making clicking noise and trying locking but its not actuator isnt working properly the drive belt is worn the cost to replace washer actuator,motor pulley and belt is $ 648.96 daughter says she has to talk to Mother first and they will call the office if they want to job job ; ordrng 1 5304524493 (Laundry Center Washer Drive Motor Pulley) and 1 5304492254 (Laundry Center Washer Mode Actuator) and 1 5304515831 (Laundry Center Washer Drive Belt)"

We serviced a

KENMORE REFRIGERATOR

Model 11173045610

Near Homestead, FL 33030

Francisco

Job Details: 12/12/2023

"FREEZER IS WORKING FRESH FOOD / 159.00, test unit found shorted evaporator fan motor, estimate $512.53, Customer is not going to fix refrigerator, customer pay cash service call $159, complete call ; ordrng 1 Eeeeee (Fan motor)"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF28K9070SR

Near Fort Lauderdale, FL

Alex

Job Details: 12/12/2023

Ice maker doesnt work . Bsd receptical housing; ordrng 1 DA97-16166B (Filter housing) and 1 DA97-15217D (Ice maker) and 1 DA97-15217D (Silicone)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Miami, FL 33132

Francisco

Job Details: 12/12/2023

"NOT FREEZING PROPERLY / FREEZER DEFROSTING, test unit, freezer door not cooling all the way, adjusted door, complete call"

We serviced a

KENMORE MICROWAVE

Model 79080333310

Near Miami, FL 33175

Antonio

Job Details: 12/12/2023

"Customer complaint Cx microwave not turning on, when you close the a few times the lights come on briefly . . .turns off again real fast. T/s was done. UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE A sulfated thermostat was found. It is observed that the unit is in a short circuit since when closing the door it flashes on the control board display. The latch is defective. It is recommended that the indicated parts be replaced.; ordrng 1 5304515170 (Microwave electronic control board) and 1 5304509460 (Microwave door switch) and 1 5304509457 (Latch hook) and 2 5304509459 (Microwave Door Interlock Switch)s and 1 5304509474 (Microwave Transformer Thermostat)"

We serviced a

SAMSUNG ELECTRON ICEMAKER

Model RF28HDEDBSR

Near Weston, FL 33327

Alex

Job Details: 12/12/2023

Frozen ice room; ordrng 1 Da97-15217d (Ice maker) and 1 Silicone

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model TPS24BPDABS

Near Palmetto Bay, FL 33157

Francisco

Job Details: 12/12/2023

"Spilling water on bottom is also not cooling/freezing LEAK-LEAK WATER FROM BOTTOM/UNDERNEATH, test unit replaced shorted start device, complete call ; ordrng 1 8201786 (Start-dev)"

We serviced a

SAMSUNG ELECTRON RANGE

Model NE58F9500SS/AA01

Near Weston, FL 33327

Alex

Job Details: 12/12/2023

Melted switches and connectors Burnt out burners; ordrng 1 DG47-00023A (Lr burner) and 1 DG47-00023A (Rr burner) and 1 DG44-01006A (Lf switch) and 1 DG44-01009A (Lr switch) and 1 DG44-01009A (Rr switch)

We serviced a

SAMSUNG DRYER

Model DV42H5200EP/A3-03

Near Miami, FL

Antonio

Job Details: 12/12/2023

"Customer complaint NOT HEATING defective heater element, customer did not approve repair, service fee of $159.00 is collected615.79; ordrng 1 DC97-14486A (Samsung Assembly Duct Heater)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA08

Near Palmetto Bay, FL 33157

Francisco

Job Details: 12/12/2023

"Icemaker is not making ice ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY | RECALL FC, test unit found defective auger motor replaced blast week, reorder auger motor, reschedule call ; ordrng 1 DA97-12540K (Ref auger motor)"

We serviced a

SAMSUNG ELECTRON COOKTOP

Model NZ30K7570RG/AA-03

Near Miami, FL 33142

Antonio

Job Details: 12/12/2023

"Customer complaint cx has realize that his electrical cooktop is not working properly, cx tried to turn on the cooktop with the power button but isnt working and wont turn on UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE When connecting and checking the cables from the electrical outlet, power came back on, adjust the cable fasteners, diagnose the unit in front of the customer and it turns on and works without problems."

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Miami, FL 33155

Antonio

Job Details: 12/12/2023

"Customer complaint NOT WASHING PROPERLY |Days Left In Parts & LABOR Warranty 1146 Failures with the dual switch kit and the lid lock are replaced with available stock and diagnosed in front of the customer. The unit responds and works correctly.; used 1 204696 (Kit dual switch), and 1 205222 (KIT, TLW LID LOCK) from stock"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF263TEAESR/AA

Near Sunrise, FL 33326

Alex

Job Details: 12/12/2023

Frozen ice room; ordrng 1 DA97-12604D (Ice bin) and 1 Silicone and 1 DA82-02714A (Kit)

We serviced a

SAMSUNG ELECTRON DISHWASHER

Model DW80B6061US

Near Weston, FL 33326

Alex

Job Details: 12/12/2023

Replaced control

We serviced a

MIELE OVEN

Model DG4080

Near Surfside, FL 33154

Jessy

Job Details: 12/12/2023

Customer complained steamer has error F20 I checked steamer and I checked with tech support and talked to Matt and he said that the steamer needs 208 volts to properly someone cut the original plug off and made it 120 volts when checked voltage at outlet its jumping around it isnt giving me a good reading say it is no guarantee even though I replace the parts that the unit will work properly ; ordrng 1 6054304 (Control board) and 1 6427542 (User interface) and 1 G (Power cord)

We serviced a

KENMORE REFRIGERATOR

Model 2534450360B

Near Miami, FL 33186

Francisco

Job Details: 12/12/2023

"NOT COOLING, test unit order foulty parts, reschedule call ; ordrng 1 241511111 (Ref electronic control board) and 1 5303918214 (Ref defrost bi-metal) and 1 241940201 (Ref defrost heater)"

We serviced a

MIELE DISHWASHER

Model G643SCVI

Near Coral Gables, FL 33134

Antonio

Job Details: 12/12/2023

"Customer complaint THE PUMP MIGHT BE BROKEN / 159.00 The unit detected a water leak but upon checking internally I did not find where the water leak came from. I tested the unit for approximately 25 minutes and there was no evidence of water leaking from either the drain pump, valve, or sump of the unit. nor the hose. The unit responds satisfactorily, only $159 of the service fee was collected."

We serviced a

VIKING RANGE

Model VGSU1626BSSLP

Near Miami, FL 33133

Antonio

Job Details: 12/12/2023

"Customer complaint NEEDS TO BE CALIBRATED Defective burner was found, igniter does not work, the remaining 5 are working Ana carried out the dear customer, she did not approve the repair. $159 is collected from the service fee877.20; ordrng 1 PB050069 (D-BASE Left Front Burner)"

We serviced a

SAMSUNG ELECTRON DISHWASHER

Model DW80R9950US

Near Plantation, FL 33317

Alex

Job Details: 12/12/2023

Replaced step motor - need it backJob is complete; ordrng 1 DD31-00013B (Step motor)

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WF50K7500AV/A2-11

Near Surfside, FL 33154

Jessy

Job Details: 12/12/2023

I return to customer home to replace washer drain pump with new washer drain pump I tested washer drain pump and its still not draining the water out of the washer. I took it back apart. Check the tub hose and there was nothing in the tub hose or the pressure sensor side of the hose I took the gray drain hose loose and blow air in it water do you come out of it took drain pump loose check seal and it is sealing properly. I took my hand and put it in the hole of rear tub couldnt feel anythingCall Tech-Support and talk to mom. He had me recheck everything all over. I told him even when I take drainfield out no water He told me it Hass to be something free-floating inside the tub of the washer. that I will have to take it apart and see whats in. It washer tub; eml tckt failed

We serviced a

KENMORE REFRIGERATOR

Model 25353324300

Near Miami, FL 33172

Francisco

Job Details: 12/12/2023

"Fridge makes a loud noise when the motor starts and is no longer making ice. After power ., test unit found refrigerant leak on evaporator, and shorted condenser fan motor, order evaporator p, compressor, heater condenser fan motor, allow extra time and labor, sealing system jo, reschedule call; ordrng 1 5303918251 (Ref compressor) and 1 5303918214 (Ref defrost bi-metal) and 1 5303918286 (Ref evaporator) and 1 5303918253 (Defrost heater) and 1 240334003 (Ref condenser motor)"

We serviced a

GE MICROWAVE

Model JVM6175DF1WW

Near Miami Beach, FL 33141

Jessy

Job Details: 12/12/2023

"Customer complained microwave started smoking I checked microwave and wall outlet has reverse neutral wire, and the bottom part of the outlet has some black tar looking stuff inside of outlet I took microwave down and removed shell when I started Microwave High-Voltage Transformer started smoking really bad the cost to replace Microwave High-Voltage Transformer is $ 583.15 I did tell owner he will need to have a electrician come out and fix the wall outlet for the microwave to work properly. He said OK once its done hell call the office. ; ordrng 1 WB20X10043 (Microwave High-Voltage Transformer)"

We serviced a

FRIDIAIRE WASHER

Model FLCE7522AW3

Near Miami Beach, FL 33139

Jessy

Job Details: 12/12/2023

Office is going to reschedule call for tomorrow ; saved tckt

We serviced a

SAMSUNG ELECTRON DISHWASHER

Model DMT800RHS

Near Miami, FL 33179

Alex

Job Details: 12/12/2023

Replaced flow sensor and break

We serviced a

FRIDIAIRE DRYER

Model FAQE7111LW0

Near Miami, FL 33143

Antonio

Job Details: 12/12/2023

"Customer complaint NOT HEATING The entire internal wiring system was checked and I found no anomaly in the entire cable. The continuity is fine. The problem is that it does not send the voltage to the heater element. Call Electrolux, talk to Erick, explain to him that they recommended replacing or testing the wire harness in the unit and it is fine. I recommend replacing the main board PCB because the relay is not supplying the necessary power. The client approved the main board for an amount of $320.59. Ana supports me by sending the information and please, when you have the part, contact the client who does. The part arrives this week on Friday morning would be the best.Erick137070890360.69; ordrng 1 137070890 (Dryer Electronic Control Board)"

We serviced a

WOLF OVEN

Model S0302F

Near Bal Harbour, FL 33154

Alex

Job Details: 12/12/2023

Adjusted door 280$

We serviced a

SAMSUNG ELECTRON WASHER

Model WA50R5400AW/US-03

Near Cooper City, FL 33328

Antonio

Job Details: 12/11/2023

"Customer complaint off balance / banging side to side // Error: UR OPERATIONS-UNBALANCED/VIBRATE/SHAKE Error Code :UR the suspensions in the unit are replaced, calibration is performed, the unit works correctly, the client will be carrying out tests with washing cycles.; used 4 DC97-16350U (Suspension Rod and Spring Assembly) from stock"

We serviced a

LG ELECTRONICS HOME LAUNDRY ELE

Model WT1101CW/00

Near Plantation, FL 33324

Antonio

Job Details: 12/11/2023

Customer complaint 1 backwards e The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.

We serviced a

LG ELECTRONICS REFRIGERATOR

Model LFXS30726S/00

Near Miami, FL 33155

Francisco

Job Details: 12/11/2023

"Customer complaint not cooling, test unit complete sealing system job"

We serviced a

LG ELECTRONICS DISHWASHER

Model LDF5545ST

Near Miramar, FL 33025

Alex

Job Details: 12/11/2023

Replaced touch pad

We serviced a

SUB ZERO REFRIGERATOR

Model IT-36CI

Near Miami, FL 33130

Francisco

Job Details: 12/11/2023

"STOPPED COOLING / LEAKING WATER, test unit when arrived freezer cooling fine, take pictures, complete call"

We serviced a

SAMSUNG ELECTRON RANGE

Model NE58F9500SS

Near Margate, FL 33063

Alex

Job Details: 12/11/2023

Connector got accidently dissconected . Connected it back

We serviced a

LG ELECTRONICS HOME LAUNDRY ELE

Model WM8100HVA

Near Plantation, FL 33317

Antonio

Job Details: 12/11/2023

"Customer complaint after two minutes it stops suddenly.Defective drain pump was found, it was installed with available stock, the unit was diagnosed in front of the customer and worked correctly.; used 1 4681EA2001T (Washer Drain Pump) from stock"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW335ASN1WW

Near Tamarac, FL 33319

Antonio

Job Details: 12/11/2023

"Customer complaint Washer not Spinning. The washer will not go through its usual spin cycle. Clothes are soaked and filled with water after washing is completed. OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY A damaged belt was found, a new belt was installed, it was diagnosed in front of the customer, and the unit works correctly.; used 1 WE12X27300 (BELT DRIVE) from stock"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDT695SSJ0SS

Near Coral Springs, FL 33067

Antonio

Job Details: 12/11/2023

"Customer complaint Makes beeping sound at different times. Sometimes will not turn on and have to unplug it and 2/2 plug back in to make it work. When finish cycle green light should come on to confirm cycle is complete and it doesn't come on. The unit freezes and then begins to beep, it must be disconnected to restore operation but then it does so again, the indicated parts must be replaced. CRM/SR # 1816336432; ordrng 1 WD21X31902 (CONFIGURED USER INTERFACE BOARD) and 1 WD21X24901 (SERVICE MACHINE CONTROL)"

We serviced a

LG ELECTRONICS RANGE

Model LRE3083ST/01

Near Parkland, FL 33067

Alex

Job Details: 12/11/2023

No power to elements; ordrng 1 EBR74164805 (Aux control) and 1 EBR77562705 (Control)

We serviced a

SAMSUNG ELECTRON DRYER

Model DV448AEP/XAA

Near Coral Springs, FL 33065

Antonio

Job Details: 12/11/2023

Customer complaint Cx has a dryer and it's making a crazy loud noise. Clothing has burn marks on them The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.

We serviced a

LG ELECTRONICS WASHER

Model WT5680HWA

Near Coral Springs, FL 33067

Antonio

Job Details: 12/11/2023

Customer complaint Standing water stuck in the liquid detergent reservoir. Using the extra rinse cycle will 1/2 drain it out but otherwise it is always there and smells. ODOR-SOUR / MILDEW SMELL The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.

We serviced a

GE WASHER

Model WSM2700HAWWW

Near Miami, FL 33132

Jessy

Job Details: 12/11/2023

Customer complained washer making loud noise I checked washer and the noise is coming from drain pump propeller their not turning is broken ; ordrng 1 WH23X10017 (Drain Pump)

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Miami Shores, FL 33150

Jessy

Job Details: 12/11/2023

"Customer complained dishwasher not draining properly when I checked dishwasher there was water in dishwasher I cancel cycle, but the water did not drain. I can hear something rattling in the inside of drain pump I drain pump when draining water out with my shop vac their glass in drain pump housing stopping propellers from turning I replaced glass but drain pump still isnt pumping water out properly the cost to replace drain pump is $ 451.57; ordrng 1 00631200 (Dishwasher Drain Pump)"

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WF50K7500AV/A2-11

Near Surfside, FL 33154

Jessy

Job Details: 12/11/2023

"Customer complained washer will not spin, can hear sound when turning on, will power on then fill and lights come on I checked washer b; ordrng 1 DC31-00187A (Washer drain pump)"

We serviced a

MIELE DISHWASHER

Model SG3

Near Sunny Isles Beach, FL 33160

Alex

Job Details: 12/11/2023

Stuck glass in the drain pump. Removed glass and reinstalled drain line 280$

We serviced a

MAGIC CHEF WASHER DRYER COM

Model n/a

Near Fort Lauderdale, FL 33308

Antonio

Job Details: 12/11/2023

"Customer complaint ERROR CODE E80 I checked the drain pump and did not find anything, call MCA, talk to Mila, tell her the problem, the E80 customer indicates that it shows it when using the Dryer, the unit washes well but the error is shown when it is working with drying, technical support I recommend checking the wires of the PCB and the display board. I did not find any anomaly. I recommend replacing the PCB with the indicated version. Supply the part number. Please order.817138100016511B17138100023599Mila; ordrng 1 17138100023599 (PCB Version B)"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF22KREDBSR/AA03

Near Hollywood, FL 33024

Francisco

Job Details: 12/11/2023

"leaking water from the top to the middle sometimes leaks to the floor, test unit replaced foulty temperature sensor, evaporator cover, refrigerator protector, leakage kit, complete call"

We serviced a

FRIGIDAIRE WASHER

Model FTF530FS3

Near Miami, FL 33168

Jessy

Job Details: 12/11/2023

Customer complained washer not draining I checked washer drain pump and drain hose the iss the tub hose filter is clogged up lint and coins the drain pump is propeller is broken the drain pump housing is leaking the cost to replace washer drain pump is $ 545.70; ordrng 1 137151900 (Washer drain pump)

We serviced a

SAMSUNG COOKTOP

Model NE58K9500SG/AA-01

Near Plantation, FL 33322

Alex

Job Details: 12/08/2023

Replaced top glass

We serviced a

KENMORE WASHER

Model 11088752793

Near Miami, FL 33143

Jessy

Job Details: 12/08/2023

Customer complained washer not spinning or draining I checked washer lid switch and its broke the cost to replace washer lid switch is $ 419.44 I install lid switch and tested washer in front of customer. Washer is working properly now. ; used 1 3355806 (Washer lid switch) from stock

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PVD28BYNBFS

Near Fort Lauderdale, FL

Alex

Job Details: 12/08/2023

Frosting up under ice bin Replaced all parts including ice chute

We serviced a

GENERAL ELECTRIC WASHER

Model GUD27ESSM1WW

Near Homestead, FL 33034

Antonio

Job Details: 12/08/2023

"Customer complaint MAKES LOUD NOISE WHEN SPINNING NOISE-Noise during spin cycle Not only in the spin does it make the noise in the wash cycle, it does it when the motor is working. I had already replaced the Gear Case with this unit due to another noise that was too loud. Now when you move the gear case manually it does not make noise only when the motor is working. . The motor in the unit requires replacement to correct the noise problem because the Gear Case had already been replaced at least 4 or 3 months ago.0245 Code; ordrng 1 WH49X27319 (KIT WASHER MOTOR AND PULLEY ASSEMBLY) and 1 WH12X27187 (SPEED SENSOR)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF24FSEDBSR/AA23

Near Homestead, FL 33030

Francisco

Job Details: 12/08/2023

"ICEMAKER NOT WORKING, test unit replaced foulty icemaker service kit, ice container, dispenser cover, and dispenser door kit, problem fixed complete call"

We serviced a

LG DRYER

Model DLEX9500K

Near Cutler Bay, FL 33157

Antonio

Job Details: 12/08/2023

"Customer complaint NOT DRYING Customer cleaned the duct but the unit does not work correctly, it is recommended to replace the indicated parts to solve the problem.; ordrng 1 6323EL2001B (Dryer thermistor) and 1 6931EL3002M (Dryer blower thermostat) and 1 4561EL3002A (Dryer idler assembly) and 1 5301EL1001H (Dryer heating element)"

We serviced a

FRIGIDAIRE RANGE

Model FFEH3054USA

Near Coral Gables, FL 33146

Jessy

Job Details: 12/08/2023

Return to customers home to replace range temperature sensor bake element burner switch with new parts. I tested range infront of customer and it is working properly.

We serviced a

WHIRLPOOL CORPOR DISHWASHER

Model n/a

Near Tamarac, FL 33321

Alex

Job Details: 12/08/2023

Adjusters are brocken. Rack adjuster kit ; ordrng 1 W10712395 (Adjuster kit)

We serviced a

AMANA REFRIGERATOR

Model ART318FFDS03

Near Palmetto Bay, FL 33157

Francisco

Job Details: 12/08/2023

"NOT COOLING / THE FREEZER AT ALL AND THE FRESH FOODSIDE NOT COOLING / MODEL# ART318FFDS03, test unit found refrigerant leak on evaporator, have to replace evaporator, compressor, estimate $1,112.80, Customer is going to buy a new refrigerator, office collected service call$159, complete call"

We serviced a

SUB ZERO REFRIGERATOR

Model 532

Near Miami, FL 33176

Francisco

Job Details: 12/08/2023

"NOT MAKING ICE AFTER ICE MAKER WAS INSTALLED/ RECALLFC, test unit, found orange wire go to icemaker connection was out, re-connect wire problem fixed complete call"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA08

Near Palmetto Bay, FL 33157

Francisco

Job Details: 12/08/2023

"**Leaking water from refrigerator and is not making any ice**, test unit replaced foulty icemaker, auger motor, ice container, and seal cabinet, complete call"

We serviced a

THERMADOR REFRIGERATOR

Model T24IR70NSP/02

Near Parkland, FL 33067

Alex

Job Details: 12/08/2023

Cleared and reinstalled drain line

We serviced a

BOSCH HOME LAUNDRY ELE

Model WTG86400UC/08

Near Miami, FL 33126

Jessy

Job Details: 12/08/2023

I return to customers home to replace dryers door assembly with new dryer door assembly I tested door in front of customer and door is working properly.

We serviced a

SAMSUNG ELECTRON DRYER

Model DV42H5200EP/A3-01

Near Miami, FL 33172

Jessy

Job Details: 12/08/2023

I return to customer home to replace dryer control board with new control board. I installed dryer control board then tested dryer in normal and time dry in each cycle dryer stopped immediately what was it making a clicking sound this time? I checked the heating element all the fuses and all the components check out good I didnt call Tech-Support and talk to Dustin. He had me check voltage from the wall outlet to the terminal block again. Everything checked out good from now. He had me check the winding in the start run on the motor and the start run is the problem with the motor he advised me to replace the motor in ; ordrng 1 DC93-00101N (Dryer Motor and Blower Assembly)

We serviced a

LG ELECTRONICS WASHER

Model WM8100HVA

Near Miami, FL 33175

Antonio

Job Details: 12/08/2023

"Customer complaint unit shutdown during cycle - humming noise OPERATIONS-WASH CYCLE NOT WORKING PROPERLY NOISE-UNKNOWN NOISE Defective drain pump, replaced with available stock, diagnosed in front of the customer, unit works correctly.; used 1 4681EA2001T (Drain Pump) from stock"

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