We serviced a
LG HOME LAUNDRY ELE
Model WM3370HVA
Near Pembroke Pines, FL 33028
Antonio
Job Details: 11/28/2023
"Customer complaint The washer is not washing // OPERATIONS-WASH CYCLE NOT WORKING PROPERLY the part is replaced in the unit is diagnosed in front of the customer unit works correctly. Perform a normal washing cycle with a heavy blanket in the presence of the client and finish the unit by washing, draining and performing the spin correctly. The client will be using it and I recommend that if he or she has any problem, call the company."
We serviced a
GENERAL ELECTRIC WASHER
Model GTW720BPN0DG
Near Fort Lauderdale, FL 33312
Antonio
Job Details: 11/28/2023
"Customer complaint the mother board is not sync, it doesnt finish filling then it goes to end the lid lock stays lock CONTROLS-ELECTRONIC CONTROL BOARD ERROR The parts are installed in the unit and diagnosed in front of the client using the Quick Wash cycle and done correctly. The client will be carrying out tests on the unit and any inconvenience will tell him to call the company."
We serviced a
GE REFRIGERATOR
Model TFX20JRXDWW
Near Miami, FL 33131
Francisco
Job Details: 11/28/2023
"NOT COOLING , test unit found shorted defrost heater, part #WR51X0463, Customer is going to call back, callected service call $159, complete call"
We serviced a
FRIDIAIRE DRYER
Model FLSEC72GCS7
Near Miami Beach, FL 33139
Jessy
Job Details: 11/28/2023
Customer complained dryer doesnt turn I checked dryer and the belt is broken ; used 1 137292700 (Dryer belt) from stock
We serviced a
LIEBHERR REFRIGERATOR
Model 0924515-00
Near Miami Beach, FL 33139
Jessy
Job Details: 11/28/2023
FC has the notes for job
We serviced a
VIKING MICROWAVE
Model VMOC206SS
Near Miami, FL 33133
Jessy
Job Details: 11/28/2023
Customer complained microwave not coming on I checked microwave and their power and noise filter theres no display showing the door switches have proper ohms the control panel isnt responding I called Viking tech support and talked to Chris. He had me check power again at the noise filter. Then power at the CNT fuse which should be 120 V on each side pink wire to chassis 120 V black wire to chassis 11 V. He told me to replace the CNT fuse thats why the display isnt coming on does it have proper power going to it? ; ordrng 1 028808-000 (CNT FUSE)
We serviced a
LG ELECTRONICS REFRIGERATOR
Model PPPPP
Near Miami, FL 33147
Francisco
Job Details: 11/28/2023
"Called Customer he say insurance pay for a new refrigerator, complete call"
We serviced a
OTHER DRYER
Model DV40J3000EW/A2-01
Near Fort Lauderdale, FL 33334
Antonio
Job Details: 11/28/2023
"Customer complaint MAKING A LOUD NOISE Main motor and blower were found defective, replacement is recommended. Client wants to be sent the invoice for the payment made; ordrng 1 DC93-00101U (Samsung Assembly Motor)"
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45T6000AW/A5-00
Near Coconut Creek, FL 33066
Antonio
Job Details: 11/28/2023
"Customer complaint NOT WASHING/ 2 OF 2 The pump filter was found to be clogged, the excess was removed, the unit was diagnosed and calibrated and it works correctly."
We serviced a
WOLF OVEN
Model N/A
Near Bal Harbour, FL 33154
Alex
Job Details: 11/28/2023
Per CX Sometimes overheating sometimes under heatingPossibly 819607 relay boardPossibly 815572 two temp sensors ; saved tckt
We serviced a
FRIDIAIRE DRYER
Model FAQE7111LW0
Near Miami, FL 33143
Jessy
Job Details: 11/28/2023
Customer complained dryer not heating I checked dryer and the heating element is ready OL the thermistor doesnt have proper resistance the high limit thermostat is open; ordrng 1 137114000 (Dryer Heating Element) and 1 3204267 (Dryer High-Limit Thermostat) and 1 134587700 (Dryer Thermistor)
We serviced a
ASKO DISHWASHER
Model DFI664
Near Coral Gables, FL 33143
Jessy
Job Details: 11/27/2023
"Customer complained dishwasher not dying dishes customer tell she try to program dishwasher and it didnt work I checked dishwasher by diagnostic test on heater the heater is coming on the heater isnt the problem I check the temperature of the water coming from the sink and when I turn on the sink water faucet, the hot water is taking a long time to heat up. I told the customer she needs to check the water heater and turn the hot water up when I stop the tears by opened the door and turning on the hot water at the sink and let NEW run for a minute or two the dishwasher heater do you make the water get very hot but the customer will have to do this process of turning on the sink hot water. Every time she uses the dishwasher Ill call the plumber and have him turn up the hot water."
We serviced a
LG ELECTRONICS WASHER
Model WM3770HVA
Near Coral Gables, FL 33143
Jessy
Job Details: 11/27/2023
I return to customer home to washer drain pump with new drain pump I tested washer and it is draining properly
We serviced a
SAMSUNG ELECTRON DRYER
Model DV42H5200EW/A3-01
Near Homestead, FL 33030
Francisco
Job Details: 11/27/2023
"Called Customer, he want reschedule call, is to late; eml tckt failed"
We serviced a
GENERAL ELECTRIC HOME COOKING ELE
Model JB735DP1WW
Near Florida City, FL 33034
Antonio
Job Details: 11/27/2023
"Customer complaint Received call from the customer. No one was using the product and suddenly heard something popped and when they checked the glass top cracked. I called NEW and spoke to Mark from technical support, he reviewed the photos and explained that the burner works, that apart from the broken glass, the left front burner is defective, he told me, unfortunately, it is not covered, it is denied, he told me that they They will contact the client within 24 to 48 hours."
We serviced a
SUB ZERO REFRIGERATOR
Model 532
Near Miami, FL 33176
Francisco
Job Details: 11/27/2023
"Need ice maker fresh food side light switch, two light socket, 4 lights bulb, rise ref door washers, on freezer side control left side loose not holding, two men job called Gary, reschedule call; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Miami, FL 33133
Jessy
Job Details: 11/27/2023
I return to customer home to recheck washer to see whats staining clothes Ill show Gary the pictures and everything. Even the shirt. Cant figure out where its coming from but its not oil is like dirt mix with but I dont know what it is ; saved tckt
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AV/US-03
Near Miami, FL 33174
Jessy
Job Details: 11/27/2023
I return to customer home to replace washer suspension rods with new suspension rods I tested washer in front of customer and it is working properly
We serviced a
GE MONOGRAM DISHWASHER
Model ZBD6880N20SS
Near Homestead, FL 33032
Antonio
Job Details: 11/27/2023
"Customer complaint NOT DRAINING// (Dispatch Type: Original) 1/2 When I was going to install the parts recommended by TECH 2, I noticed that the panel only worked once when I pressed the button, but it didn't let me do anything else. When I proceeded to remove the door cover, I found cockroaches and shit on the data cable. and part of the main board added the photographs to send to AHS I talked to a man at the house and sent him the photos for evidence and I will send them to AHS."
We serviced a
GENERAL ELECTRIC WASHER
Model GUD24ESSM1WW
Near Bay Harbor Islands, FL 33154
Jessy
Job Details: 11/27/2023
I called Tech-Support and talk to Eric. I did send pictures and they review the case history on this washer dryer laundry center and Eric told me that they are going to deny coverage because this looks like customer abuse. They will call customer and inform them of that.
We serviced a
SAMSUNG ELECTRON OVEN
Model NQ70M7770DG/AA
Near Hialeah, FL 33013
Jessy
Job Details: 11/27/2023
I talked to Gary and he is going to order all the parts I need for the oven ; eml tckt failed
We serviced a
UNKNOWN RANGE - GAS
Model HHKJNN
Near Miami Gardens, FL 33055
Alex
Job Details: 11/27/2023
Problem with gas supply tank ouside the house; saved tckt
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW0
Near Miami, FL 33130
Jessy
Job Details: 11/27/2023
I return to customer home to replace washer door gasket with new washer door gasket I installed and tested washer door gasket in front of customer and it is sealing properly
We serviced a
FRIGIDAIRE ICEMAKER
Model LFSS2612TE3
Near Miami Gardens, FL 33055
Alex
Job Details: 11/27/2023
Very low water preassure . Advised to change filter first and then see if there is still no icec
We serviced a
AMANA DISHWASHER
Model ADB1700ADS2
Near Homestead, FL 33031
Antonio
Job Details: 11/27/2023
"Customer complaint NOT CLEANING THE DISHES 1/2 The motor assembly is installed in the unit, the sump was the same but the motor was smaller so I had to remove it completely, it was diagnosed in front of the client, there was no water leak and the unit was washed, it was recommended to use finish or any product to the stops the drying cycle on the unit"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESR/AA-02
Near Palmetto Bay, FL 33157
Antonio
Job Details: 11/27/2023
"Customer complaint Light and ice maker failing ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY, LIGHT-LIGHT NOT WORKING the display light is flashing when you touch the buttons or the dispenser, ice chute with problems does not close correctly and the ice tray of the icemaker is cracked the unit is making ice and was not found at this time the ice maker stuck or frozen is working It is recommended to replace the indicated parts.; ordrng 1 DA97-08680G (Assembly Case Ice Route) and 1 DA97-17342A (Cover Assembly Dispenser) and 1 DA97-14474C (Assembly Tray Ice)"
We serviced a
MAYTAG REFRIGERATOR
Model JBR2088HES
Near Miami, FL 33129
Francisco
Job Details: 11/27/2023
"Pick up board, for rebuild ; saved tckt"
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE58K9560WS/AA
Near Pembroke Pines, FL 33028
Alex
Job Details: 11/27/2023
C-31 error control fried; ordrng 1 DE92-03960B (Relay board) and 1 DG96-00432A (Harness)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model DDT595SSJ5SS
Near Fort Lauderdale, FL 33312
Alex
Job Details: 11/27/2023
Replaced all parts
We serviced a
LG HOME LAUNDRY ELE
Model WT5101HW
Near Miami, FL 33186
Antonio
Job Details: 11/27/2023
"Customer complaint washer get stuck on the spin cycle and shows an error message that shows JE unit shows UE error unbalance, replacement of the suspensions is recommended. Talk to NEW Dustin and he told me the part numbers to request.4902fa1665w; ordrng 4 4902FA1665W (Washer Suspension Rod and Spring Assembly)s"
We serviced a
AVANTI RANGE
Model GR2103CSS
Near Miami, FL 33147
Jessy
Job Details: 11/27/2023
"When I arrive to the house, the tenant wasnt home so I called in on the number I had and I was to the landlord. He said he told the tenant to be home but shes not here hes telling me he will be here within 30 minutes I told him I cant wait because I have a four day. That the office will reschedule him.; saved tckt"
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LMXS30776S/01
Near Hialeah, FL 33013
Francisco
Job Details: 11/27/2023
"not making ice/ dispensing water, test unit replaced foulty parts, and order dispenser assembly, reschedule call; ordrng 1 ACQ85430254 (Ref dispenser cover assembly)"
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NX58H9500WS/AA
Near Oakland Park, FL 33334
Alex
Job Details: 11/27/2023
All burners are melted; ordrng 1 DG62-00074C (LF burner) and 1 DG62-00075B (LR burner) and 1 DG62-00132A (RF burner) and 1 DG62-00076B (RR burner)
We serviced a
GENERAL ELECTRIC HOME COOKING ELE
Model JB700DJWW5WW
Near Tamarac, FL 33321
Alex
Job Details: 11/27/2023
"New problem CX didnt mention last time'Burner on' light stays on even after you turn back burners off . ; ordrng 2 WB24T10029 (Switch LR,RR)s"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW400SCM1WW
Near Miami, FL 33137
Jessy
Job Details: 11/27/2023
"Customer complained washer making a banging noise in the spin cycle I check washing spin basket, and the bearing in the back a broken when I move the spin basket up and down side to side, you can feel how loose the bearings I looked up the parts, and the rear turbo is no longer available and I called Tech-Support and talk to Dustin and he looked up the rear tub, and I also told me this part is no longer available to tell the customer the customer service will call and get in contact with him"
We serviced a
KENMORE WASHER
Model 11025132411
Near Bal Harbour, FL 33154
Jessy
Job Details: 11/27/2023
I re to customer home to replace washer Pauline Drive belt and motor with a new parents I then tested washer by do full diagnostic and it is working properly
We serviced a
SPEED QUEEN WASHER
Model SWNMN2SP115TW01
Near Opa-locka, FL 33055
Antonio
Job Details: 11/27/2023
"Customer complaint is STOPPED WASHING The output board was replaced in the unit, it was diagnosed in front of the customer, it washed and drained without problems."
We serviced a
FRIGIDAIRE HOME COOKING ELE
Model FGEW3066UFC
Near Cutler Bay, FL 33189
Jessy
Job Details: 11/22/2023
Customer complained wall oven It immediately turns OFF right after the pre-heat starts. I checked wall oven first starting bake error F045 this theres an issue with the cooling fan check coolant fan and its not coming off and it has power. I ordered a new cooling fan. ; ordrng 1 087123001 (Oven cooling fan)
We serviced a
SAMSUNG ELECTRON ICEMAKER
Model RF26HFENDSR/AA
Near Davie, FL 33324
Alex
Job Details: 11/22/2023
Replaced ice maker - need it backJob is complete; ordrng 1 DA97-07603B (Ice maker)
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME18H704SFS
Near Davie, FL 33325
Alex
Job Details: 11/22/2023
Burnt out and melted transformer and magnetron; ordrng 1 OM75P-21-ESGN (Magnetron) and 1 DE26-00126B (Transformer)
We serviced a
MARVEL ICE MAKER
Model n/a
Near Miami, FL 33143
Jessy
Job Details: 11/22/2023
Customer complained ice maker not making any ice I checked ice maker and it needs a cleaning cycle when I was checking how to clean icemaker into cleaning cycle I noticed the grid cuter has six wires is broke the cost to replace ice maker grid cutter and clean ice maker is $890.00 customer said she hast to talk it over with her husband. If they decide to do it theyll call the office. ; ordrng 1 42249542 (Grid cuter)
We serviced a
GE OVEN
Model PS978ST1SS
Near Weston, FL 33326
Alex
Job Details: 11/22/2023
Replaced all parts
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AV/US-02
Near Coral Gables, FL 33146
Jessy
Job Details: 11/22/2023
I return to customer home to replace washer suspension rods with new parts I tested washer suspension rods in diagnostic test and all components are working properly
We serviced a
SAMSUNG ELECTRON OVEN
Model NQ70M7770DG/AA
Near Hialeah, FL 33013
Jessy
Job Details: 11/22/2023
Customer complained wall oven error c21 and the left door hinge isnt working properly the wire at the bottom of door I checked wall sensor and it doesnt proper ohms the left door hinge bent I ordered door hinge temperature sensor and over door wire; eml tckt failed
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF25HMEDBSR
Near Plantation, FL 33322
Alex
Job Details: 11/22/2023
"Some ice on top of ff evap Cleared ice , replaced ff evap def sensor- need backJob is complete; ordrng 1 DA32-10104N (Ff evap def sensor)"
We serviced a
GENERAL ELECTRIC HOME LAUNDRY ELE
Model GUD24ESSM1WW
Near Hialeah, FL 33013
Jessy
Job Details: 11/22/2023
Customer complained washer LEAK WATER FROM BOTTOM/UNDERNEATH I checked washer for water leak and the leak is coming from the water supply line that they have a water hose for outside connected to the braided metal with no gasket inside. I did inform the customer he needs to put a 6 foot Braden metal supply line on wash he said OK.
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LFXS30726S/00
Near Miami, FL 33155
Francisco
Job Details: 11/22/2023
"Refrigerator not cooling and freezer is not cold enough. COOLING-REFRIGERATOR AND FREEZER IS not cooling, test unit found stock compressor, replaced compressor, dryer charge factory charge, complete call"
We serviced a
KENMORE MICROWAVE OVEN
Model 79080322310
Near Fort Lauderdale, FL 33311
Alex
Job Details: 11/22/2023
Picture is here; saved tckt
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF27T5201WW/AA
Near Miami, FL 33147
Francisco
Job Details: 11/22/2023
"Refrigerator is still making a loud humming noise intermittently*| RECALL FC, test unit order foulty part, reschedule call; ordrng 1 DA97-21002A (Ref freezer evaporator cover assembly)"
We serviced a
KENMORE FREEZER
Model 79571032010
Near Fort Lauderdale, FL 33309
Alex
Job Details: 11/22/2023
Cleared drain line Ice maker doesnt workDrawer broken and getting stuck; ordrng 1 EAU60783816 (Ice maker) and 1 AJP72909706 (Drawer)
We serviced a
GENERAL ELECTRIC WASHER
Model GUD24ESSM1WW
Near Bay Harbor Islands, FL 33154
Jessy
Job Details: 11/22/2023
"Customer complained dryer door handle broke and and driver, making a squeaking noise sometimes I checked dryer and the door handle is broken the glides on drum front bearing is worn out Also, the back bearings are worn out. making a dryer drum make a squeaking noise. the drum shaft is weak loose I ordered shaft glides bearings and front bearing door handle; ordrng 2 WE3M51 (Dryer Drum Glide Bearing)s and 2 WE3M52 (Dryer Drum Glide Bearing, Upper W)s and 1 WE1M1068 (Laundry Center Dryer Door Handle) and 1 WE03X25099 (Laundry Center Dryer Drum Front Bearing) and 1 WE3M33 (Dryer Drum Support Shaft)"
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW0
Near Miami, FL 33130
Jessy
Job Details: 11/22/2023
When I called the owner to make sure the tenant was home the owner told me that his car was from one to four and explain to him he is called is from 8 to 12. He told me to the tenant isnt home because he thinks the call is from 1 to 4 I told him that Office will reschedule the call ; eml tckt failed
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model NQ70M6650DSAA
Near Miami Lakes, FL 33018
Alex
Job Details: 11/21/2023
Replaced fuse and 4 micro switches - need it backJob is complete; ordrng 4 Es16802 (M switces)s and 1 Cf20fb (Fuse)
We serviced a
SAMSUNG ELECTRON RANGE
Model NE58K9430SS/AS-01
Near Miami, FL 33177
Jessy
Job Details: 11/21/2023
Customer complained range The display is completely dead so they cannot operate the oven. I checked range display and theres power at the display but it doesnt come on. The cooktop is working properly but the display on the control panel isnt responding at all and I see that the right large dual burner plug is shorted ; ordrng 1 DG44-01006B (Range Dual Surface Element Control Switch) and 1 DE94-03610A (Range Oven Control Board) and 1 DE07-00134A (Range Display Board)
We serviced a
LG ELECTRONICS ICEMAKER
Model LFXS29766S/01
Near Hialeah, FL 33015
Alex
Job Details: 11/21/2023
Ice maker slow ice production; ordrng 1 AEQ72909602 (Ice maker)
We serviced a
GENERAL ELECTRIC HOME LAUNDRY ELE
Model GTW465ASN1WW
Near Miami, FL 33156
Jessy
Job Details: 11/21/2023
I return to customer home to replace washer drain pump clamp so dishwasher has a service bulletin on it from the faulty clamp I tested washer drain pump clamp its working properly
We serviced a
BOSCH HOME LAUNDRY ELE
Model WAT28402UC/17
Near Miami, FL 33176
Jessy
Job Details: 11/21/2023
I return to customers home to replace drain Pump with new drain pump. I tested washer and washer is draining properly now.
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESR/AA01
Near Miami, FL 33177
Francisco
Job Details: 11/21/2023
"dispenser not working DISPENSER-NOT/SLOWLY DISPENSING WATER, test unit replaced foulty dispenser assembly, and dispenser door, complete call"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GSD3200J00BB
Near Miramar, FL 33027
Antonio
Job Details: 11/21/2023
Customer complaint LEAKING WATER FROM BOTTOM LEAK-LEAK WATER FROM BOTTOM/UNDERNEATH the part is replaced in the unit is diagnosed in front of the customer unit works correctly. There is no longer a water leak.
We serviced a
SAMSUNG ELECTRON DRYER
Model DV448AEP/XAA
Near Miramar, FL 33029
Antonio
Job Details: 11/21/2023
"Customer complaint Unit was working fine after the previous repair until yesterday, now it still . .turns on but doesnt heat or spin to dry DRUM-NOT TURNING/TUMBLING, HEAT/DRY-NOT HEATING / NOT DRYING The pulley belt was found loose, the unit was adjusted and diagnosed in front of the client, it remains working and heating correctly"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DMT800RHS
Near Miami, FL 33179
Alex
Job Details: 11/21/2023
Oc error code; ordrng 1 DD94-01006A (Flow sensor) and 1 DD94-01005A (Case break)
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE58F9710WS/AA
Near Miami, FL 33186
Jessy
Job Details: 11/21/2023
"Customer complained range burner not working and display isnt working properly I checked range and burner switch is shorted out the control panel isnt working properly the oven is working, but doesnt display temperature wireless switch, wiring harness for switch and display control board ; ordrng 1 DE96-01027A (Range Display Board) and 1 DG44-01007A (Range Surface Element Control Switch) and 1 Yesg (Burner switch wiring harness)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GSD3360D35SS
Near Miami, FL 33196
Jessy
Job Details: 11/21/2023
"I return to customer to replace dishwasher dispenser shaft,hinge cover and latch with new parts I tested dishwasher dispenser and its working I tried to call GE tech-support Tech-Support so they can tell me how to connect the arm of the soap dispenser to the arm. On the timer I couldnt get it the line was busy. Will have to try to call them. Will look it up to see how it goes on.; eml tckt failed"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR/AA07
Near Miami, FL 33193
Francisco
Job Details: 11/21/2023
"Ice maker not making any ice , was replaced on July 18,2022 already ICE MAKER-NOT MAKING . . ., test unit order foulty parts, reschedule call; ordrng 1 DA97-15217A (Icemaker) and 1 DA97-12540G (Ref auger motor) and 1 DA97-12604D (Ref ice container)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP4
Near Miami, FL 33172
Francisco
Job Details: 11/21/2023
"ice maker keeps freezing up rubber door seal is coming off DOOR-NOT CLOSING/SEALING, ICE, test unit replaced foulty module dispenser, and refdoor gasket, complete call"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model DVE45R6100P/A3-00
Near Fort Lauderdale, FL
Antonio
Job Details: 11/21/2023
"Customer complaint unit not heating/drying HEAT/DRY-NOT HEATING / NOT DRYING The ordered parts are installed and diagnosed in front of the customer. unit is working without problems. Client must replace the dryer ventilation duct, client confirmed that next week they will be cleaning the duct in the house to maximize the performance of the unit, otherwise the unit remains working and heating."
We serviced a
SAMSUNG ELECTRON FREEZER
Model RF23M8570SG/AA
Near Miramar, FL 33027
Alex
Job Details: 11/21/2023
Replaced ice bin
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME19R7041FS
Near Miramar, FL 33029
Alex
Job Details: 11/21/2023
Replaced door
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AV/US-03
Near Miami, FL 33185
Jessy
Job Details: 11/21/2023
Customer complained washer not spinning error ub I then checked washer suspension rods like the bulletin see it and its leaning more to the back so I ordered suspension rods ; ordrng 4 DC97-16350U (Washer Suspension Rod and Spring Assembly)s
We serviced a
SUMMIT DRYER
Model SLD242W/LDHP24
Near ,
Jessy
Job Details: 11/21/2023
Customer complained not working I checked dryer I can see were someone has worked on dryer they disconnected the power from the control board. This dryer has a European plug. when I took the top off bent in the frame has been bent screws missing the top has a crack in it from someone trying to force it off. The front control panel is bent on left side Gary should touch this. Its already damaged. Told me to tell the customer its best another dryer she really didnt believe me when I told her it was the motor I took dryer part to find out. She was the one that took the dry a part the right side of his dinner dance so bad that is grinding on the side panel the belt is about to break its been grinding for so long that is actually scrubber way the metal on the drum and you cant push that panel back in a Tessie the heating element eight eels working properly as I said before not to touch this unit because the customer took it apart and messed it all up shes going to buy another one
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF27T5201SG/AA
Near Hialeah, FL 33018
Francisco
Job Details: 11/21/2023
"1807074891, , ice maker not making ice ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY, test unit called NEW tech line, spoke with Mark, he say check dispenser flapper, and water pressure, flapper ok to much water pressure, adjusted pressure, explain Customer to defrost refrigerator to take ice container, complete call"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SSN2WW
Near Coral Springs, FL 33071
Antonio
Job Details: 11/21/2023
"Customer complaint The door is not locking and it would not cycle the washer machine The unit has faults with the latch when closing the door it activates and then the door lock starts flashing and then indicates the door is open, the indicated parts must be replaced.; ordrng 1 WH01X29528 (DOOR LOCK) and 1 WH01X29659 (DOOR STRIKE)"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80B6061US
Near Weston, FL 33326
Alex
Job Details: 11/21/2023
Intermitent work Need wire harness and cover; ordrng 1 Dd39-00013t (Wire harness) and 1 Dd-6300151a (Cover)
We serviced a
KENMORE REFRIGERATOR
Model 10659042990
Near Miami Beach, FL 33139
Francisco
Job Details: 11/21/2023
"FRESH FOOD SIDE FREEZING ALL THE FOOD / 159.00, test unit replaced foulty thermostat, defrost timer, complete call ; ordrng 1 2198201 (Ref thermostat) and 1 2176648 (Ref defrost timer)"
We serviced a
VIKING ICEMAKER
Model FGIM515
Near Miami, FL 33140
Francisco
Job Details: 11/21/2023
"NOT MAKING ICE, test unit called Viking tech line 3 times, replaced main board, and transformer, problem fixed complete call"
We serviced a
GE DRYER
Model DSXH43EA1WW
Near Miami, FL 33133
Jessy
Job Details: 11/21/2023
"Customer complained dryer not drying I checked dryer and the issue is customer is trying to turn the selector knob to start dryer instead of turning the start knob I had to show her that this model of dryer works with the start knob and let it run in time drive for about 5 minutes to let her see that it is healing properly and that she doesnt have to turn to select the knob and pull it off cause thats not gonna turn it off, but dryer is working properly and shes know now that the dryer doesnt work like the washer or the dryer is working"
We serviced a
ELECTROLUX WASHER
Model EIFLS20QSW00
Near Fort Lauderdale, FL 33312
Antonio
Job Details: 11/21/2023
"Customer complaint NOT WORKING The unit showed a message on the screen to check the tap, I proceeded to check and the water valve remains activated when it is filling with water, when removing the cover with the help of the captain we lowered the dryer and when removing the cover I found that the pressure switch hose It was loose, this caused the error, I adjusted and diagnosed the unit working satisfactorily, the belt is a little torn but the client already bought it and the captain knows how to change it, which they had not been able to solve the error that it showed. Unit was working satisfactorily. The customer is recommended not to do heavy loads since it is a fairly compact washing machine."
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/11
Near Miami, FL 33179
Alex
Job Details: 11/21/2023
Display turns off with new main control but with old one doesntNeed to reorder control; ordrng 1 12016885 (Main control)
We serviced a
SAMSUNG WASHER
Model WF45T6000AW/A5-54
Near Miami Beach, FL 33139
Jessy
Job Details: 11/21/2023
"I return to customer home to recheck washer the house keeper saying the normal cycle and quick wash doesnt work first thing I did was check washer for error codes. He completed the diagnostic test. I started washing normal wash with the housekeeper, standing right there. I had to explain to her that the washer is going to sense the load first and drain on this new unit. Then is going to fill with water then the numbers will come up on the display. Shes thinking carcinomas didnt come up is not working shes not giving enough time. go to the beginning of the cycle did the same thing with quick washer is working. I did go step-by-step with the housekeeper to show her how the washing machine actually works. I think she has it now."
We serviced a
WHIRLPOOL WASHER
Model LSQ9200PQ2
Near Sunny Isles Beach, FL 33160
Jessy
Job Details: 11/20/2023
"Customer complained washer lid isnt working I checked washer by taking off control panel, and when I shake the switch, it turns off the washer without me pushing the lever back washer has a broken lid switch used 1 WP8318084 (Washer lid switch) from stock"
We serviced a
KENMORE WASHER
Model 11025132411
Near Bal Harbour, FL 33154
Jessy
Job Details: 11/20/2023
"I return to customer home to replace washer drive motor with new drive motor I had to remove the dryer from sitting beside the washer to have access to the washer when I did I could see on the floor. There is a metal flange for a toilet that has a screw sticking out with a metal arm on it and the drive belt was on the floor when they push dishwasher all the way to the side to the wall. That flange is stopping the pulley from turning. The belt is broke. The pulley is damaged The pulley shield is missing, I did take a picture of pulley and belt I did tell the lady that runs the building that they need to cut the screw down so the washer can work properly ; ordrng 1 W10721967 (Washer dryer, pulley) and 1 W10006384 (Washer Drive Belt)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28HMEDBSR
Near Pompano Beach, FL 33062
Alex
Job Details: 11/20/2023
"Adjusted ice room, replaced ice maker - need it backIf recall need: main pcb and auger assembly; ordrng 1 DA97-15217D (Ice maker)"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R9950US/AA
Near Miami, FL 33172
Antonio
Job Details: 11/20/2023
Customer complaint error code 4c dishwasher starts cycle then a beeping noise starts OPERATIONS-WASH CYCLE NOT WORKING PROPERLY. . The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
ASKO DISHWASHER
Model DFI664.U
Near Miami, FL 33132
Antonio
Job Details: 11/20/2023
Customer complaint ERROR CODE F54 The water valve and drain line were replaced. It remained working but now has a defect in the hinge area on the right side. Talk to Gary and he will be locating the parts and will make an estimate for the client with the new additional parts.; ordrng 1 0000000000 and 1 0000000000 and 1 0000000000 and 1 0000000000
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LSXS26326S/00
Near Miami, FL 33147
Francisco
Job Details: 11/20/2023
"Freezer not freezing at all. Cx states freezer is not cooling at all. T/s was done, test unit found refrigerant leak on condenser, replaced condenser, compressor, dryer, main board, complete sealing system job"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW500ASN0WS
Near Miami Beach, FL 33140
Jessy
Job Details: 11/20/2023
I return to customer home to replace washer spin basket and wash plate with new parts I tested washer in front of the customer and it is working properly
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS4A
Near Miami Beach, FL 33139
Jessy
Job Details: 11/20/2023
"Customer complained wont start | lights blinking on the display | panel not working i checked dishwasher and the flashlight started from power failure that happened from the building The tenant did tell me it was a power outage in the building. when checking a dishwasher I did notice that drain pump was making a loud noise like it was screaming to pop the water. I looked under the sink I could see the drain hose running from the dishwasher more than 5 feet to the sink. I called Tech-Support and talk to Dustin and let him see the drain holes. He said it needs a air brake to stop the backflow of food and water going into the dishwasher that the customer needs to reroute dishwasher, drain holes higher so it can drain properly. I did inform the tenant of this dishwasher is working properly right now. Dustin told me if I had to come back and the drain hose isnt installed properly it will be denied."
We serviced a
FRIGIDAIRE DRYER
Model FFLE3911QW0
Near Miami, FL 33134
Antonio
Job Details: 11/20/2023
Customer complaint NOT HEATING The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Fort Lauderdale, FL 33312
Alex
Job Details: 11/20/2023
Frozen ff evap cover ; ordrng 1 DA97-13757A (Ff evap cover) and 1 DA32-10104N (Ff def sensor) and 1 Da82-1415a (Leakage kit)
We serviced a
SAMSUNG ELECTRON ICEMAKER
Model RF23HTEDBSR/AA-02
Near Palmetto Bay, FL 33157
Jessy
Job Details: 11/20/2023
I return to customer home to replace refrigerator door flipper assembly with new part I tested refrigerator door flipper in front of customer and its sealing properly
We serviced a
GE COOKTOP
Model JB645RK4SS
Near Homestead, FL 33034
Antonio
Job Details: 11/20/2023
Customer complaint The front burner are not working properly | COMPONENT FAILURE-BURNER NOT SPARKING / SPARKING CONSISTENTLY The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
SUB ZERO REFRIGERATOR
Model 685/S3
Near Homestead, FL 33030
Francisco
Job Details: 11/20/2023
"NOT WORKING (Dispatch Type: Original), Customer complaint leaking water, test unit found drain clogged unclogged drain, problem fixed complete call"
We serviced a
BOSCH DISHWASHER
Model SHPM78W55N/11
Near Miami, FL 33176
Jessy
Job Details: 11/20/2023
"I return to customers home to replace dishwasher drain pump and power supply with new parts. When I try to remove the dishwasher from underneath the cabinet there is a piece of tile floor that needs to be cut back cause I I can only get one side out. The other side is going to damage the dishwasher. If I tried to force it I told customer he needs to have somebody to come cut the tile to make it where I can remove the dishwasher he said, OK he will call A Office when its done. ; eml tckt failed"
We serviced a
LG ELECTRONICS WASHER
Model WM3770HVA
Near Coral Gables, FL 33143
Jessy
Job Details: 11/20/2023
Customer washer not draining OE error I checked washer drain pump is broken I replaced it with truck stock part then I tested drain pump the pump doesnt work its making a humming sound like the one I took off its not popping any water out of the washer just making a loud noise truck stock part I will have to order a drain pump ; ordrng 1 4681EA2001T (Washer drain pump)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RS27FDBTNSR
Near Fort Lauderdale, FL 33312
Alex
Job Details: 11/20/2023
Sometemes freezing food in ff sectionCx places food to close to vents
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5200AW/US-03
Near Homestead, FL 33033
Antonio
Job Details: 11/20/2023
"Customer complaint REWORK;1807538913 DOESNT SPIN AFTER REPAIR OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY unit has faults with the suspensions, it is calibrated but the unit has the balancing error. it is recommended to replace the indicated parts. When it was repaired previously it was due to the drain pump, now it is issuing a UB error after having previously repaired it but it is not the same problem; ordrng 4 DC97-16350U (Washer Suspension Rod and Spring Assembly)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Fort Lauderdale, FL 33311
Alex
Job Details: 11/20/2023
Warm air gets into ff section and turns into moisture Adjusted door seal
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR/AA02
Near Miami, FL 33186
Francisco
Job Details: 11/20/2023
"Unit is not freezing food COOLING-FREEZER NOT COOLING, COOLING-FREEZER IS NOT COLD ENOUGH, test unit leaking water from icemaker, seal ice cabinet, set temperature, fix ice container, complete call"
We serviced a
KENMORE ELIT DISHWASHER
Model 66513763K602
Near Biscayne Park, FL 33161
Jessy
Job Details: 11/20/2023
I return to customer home to replace dishwasher soap dispenser with new part I tested dishwasher dispenser in front customer about 10 minutes into the wash the left side of the door when you standing in front of dishwasher is leaking water The door seal isnt ceiling is worn out on the left side. Bottom of door. that piece is called the air intake is plastic and rubber. Thats the piece thats leaking at the bottom. ; ordrng 1 8268937 (Dishwasher Air Inlet)
We serviced a
GENERAL ELECTRIC DRYER
Model GTD33GASK0WW
Near Miami, FL 33157
Antonio
Job Details: 11/20/2023
Customer complaint the knob to turn on dryer is broken. its the spin mechanism The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.