Service History 34

We serviced a

AVANTI RANGE

Model GR2103CSS

Near Miami, FL 33147

Jessy

Job Details: 11/27/2023

"When I arrive to the house, the tenant wasnt home so I called in on the number I had and I was to the landlord. He said he told the tenant to be home but shes not here hes telling me he will be here within 30 minutes I told him I cant wait because I have a four day. That the office will reschedule him.; saved tckt"

We serviced a

LG ELECTRONICS REFRIGERATOR

Model LMXS30776S/01

Near Hialeah, FL 33013

Francisco

Job Details: 11/27/2023

"not making ice/ dispensing water, test unit replaced foulty parts, and order dispenser assembly, reschedule call; ordrng 1 ACQ85430254 (Ref dispenser cover assembly)"

We serviced a

SAMSUNG ELECTRON HOME COOKING ELE

Model NX58H9500WS/AA

Near Oakland Park, FL 33334

Alex

Job Details: 11/27/2023

All burners are melted; ordrng 1 DG62-00074C (LF burner) and 1 DG62-00075B (LR burner) and 1 DG62-00132A (RF burner) and 1 DG62-00076B (RR burner)

We serviced a

GENERAL ELECTRIC HOME COOKING ELE

Model JB700DJWW5WW

Near Tamarac, FL 33321

Alex

Job Details: 11/27/2023

"New problem CX didnt mention last time'Burner on' light stays on even after you turn back burners off . ; ordrng 2 WB24T10029 (Switch LR,RR)s"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW400SCM1WW

Near Miami, FL 33137

Jessy

Job Details: 11/27/2023

"Customer complained washer making a banging noise in the spin cycle I check washing spin basket, and the bearing in the back a broken when I move the spin basket up and down side to side, you can feel how loose the bearings I looked up the parts, and the rear turbo is no longer available and I called Tech-Support and talk to Dustin and he looked up the rear tub, and I also told me this part is no longer available to tell the customer the customer service will call and get in contact with him"

We serviced a

KENMORE WASHER

Model 11025132411

Near Bal Harbour, FL 33154

Jessy

Job Details: 11/27/2023

I re to customer home to replace washer Pauline Drive belt and motor with a new parents I then tested washer by do full diagnostic and it is working properly

We serviced a

SPEED QUEEN WASHER

Model SWNMN2SP115TW01

Near Opa-locka, FL 33055

Antonio

Job Details: 11/27/2023

"Customer complaint is STOPPED WASHING The output board was replaced in the unit, it was diagnosed in front of the customer, it washed and drained without problems."

We serviced a

FRIGIDAIRE HOME COOKING ELE

Model FGEW3066UFC

Near Cutler Bay, FL 33189

Jessy

Job Details: 11/22/2023

Customer complained wall oven It immediately turns OFF right after the pre-heat starts. I checked wall oven first starting bake error F045 this theres an issue with the cooling fan check coolant fan and its not coming off and it has power. I ordered a new cooling fan. ; ordrng 1 087123001 (Oven cooling fan)

We serviced a

SAMSUNG ELECTRON ICEMAKER

Model RF26HFENDSR/AA

Near Davie, FL 33324

Alex

Job Details: 11/22/2023

Replaced ice maker - need it backJob is complete; ordrng 1 DA97-07603B (Ice maker)

We serviced a

SAMSUNG ELECTRON MICROWAVE

Model ME18H704SFS

Near Davie, FL 33325

Alex

Job Details: 11/22/2023

Burnt out and melted transformer and magnetron; ordrng 1 OM75P-21-ESGN (Magnetron) and 1 DE26-00126B (Transformer)

We serviced a

MARVEL ICE MAKER

Model n/a

Near Miami, FL 33143

Jessy

Job Details: 11/22/2023

Customer complained ice maker not making any ice I checked ice maker and it needs a cleaning cycle when I was checking how to clean icemaker into cleaning cycle I noticed the grid cuter has six wires is broke the cost to replace ice maker grid cutter and clean ice maker is $890.00 customer said she hast to talk it over with her husband. If they decide to do it theyll call the office. ; ordrng 1 42249542 (Grid cuter)

We serviced a

GE OVEN

Model PS978ST1SS

Near Weston, FL 33326

Alex

Job Details: 11/22/2023

Replaced all parts

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WA50R5400AV/US-02

Near Coral Gables, FL 33146

Jessy

Job Details: 11/22/2023

I return to customer home to replace washer suspension rods with new parts I tested washer suspension rods in diagnostic test and all components are working properly

We serviced a

SAMSUNG ELECTRON OVEN

Model NQ70M7770DG/AA

Near Hialeah, FL 33013

Jessy

Job Details: 11/22/2023

Customer complained wall oven error c21 and the left door hinge isnt working properly the wire at the bottom of door I checked wall sensor and it doesnt proper ohms the left door hinge bent I ordered door hinge temperature sensor and over door wire; eml tckt failed

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF25HMEDBSR

Near Plantation, FL 33322

Alex

Job Details: 11/22/2023

"Some ice on top of ff evap Cleared ice , replaced ff evap def sensor- need backJob is complete; ordrng 1 DA32-10104N (Ff evap def sensor)"

We serviced a

GENERAL ELECTRIC HOME LAUNDRY ELE

Model GUD24ESSM1WW

Near Hialeah, FL 33013

Jessy

Job Details: 11/22/2023

Customer complained washer LEAK WATER FROM BOTTOM/UNDERNEATH I checked washer for water leak and the leak is coming from the water supply line that they have a water hose for outside connected to the braided metal with no gasket inside. I did inform the customer he needs to put a 6 foot Braden metal supply line on wash he said OK.

We serviced a

LG ELECTRONICS REFRIGERATOR

Model LFXS30726S/00

Near Miami, FL 33155

Francisco

Job Details: 11/22/2023

"Refrigerator not cooling and freezer is not cold enough. COOLING-REFRIGERATOR AND FREEZER IS not cooling, test unit found stock compressor, replaced compressor, dryer charge factory charge, complete call"

We serviced a

KENMORE MICROWAVE OVEN

Model 79080322310

Near Fort Lauderdale, FL 33311

Alex

Job Details: 11/22/2023

Picture is here; saved tckt

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF27T5201WW/AA

Near Miami, FL 33147

Francisco

Job Details: 11/22/2023

"Refrigerator is still making a loud humming noise intermittently*| RECALL FC, test unit order foulty part, reschedule call; ordrng 1 DA97-21002A (Ref freezer evaporator cover assembly)"

We serviced a

KENMORE FREEZER

Model 79571032010

Near Fort Lauderdale, FL 33309

Alex

Job Details: 11/22/2023

Cleared drain line Ice maker doesnt workDrawer broken and getting stuck; ordrng 1 EAU60783816 (Ice maker) and 1 AJP72909706 (Drawer)

We serviced a

GENERAL ELECTRIC WASHER

Model GUD24ESSM1WW

Near Bay Harbor Islands, FL 33154

Jessy

Job Details: 11/22/2023

"Customer complained dryer door handle broke and and driver, making a squeaking noise sometimes I checked dryer and the door handle is broken the glides on drum front bearing is worn out Also, the back bearings are worn out. making a dryer drum make a squeaking noise. the drum shaft is weak loose I ordered shaft glides bearings and front bearing door handle; ordrng 2 WE3M51 (Dryer Drum Glide Bearing)s and 2 WE3M52 (Dryer Drum Glide Bearing, Upper W)s and 1 WE1M1068 (Laundry Center Dryer Door Handle) and 1 WE03X25099 (Laundry Center Dryer Drum Front Bearing) and 1 WE3M33 (Dryer Drum Support Shaft)"

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW0

Near Miami, FL 33130

Jessy

Job Details: 11/22/2023

When I called the owner to make sure the tenant was home the owner told me that his car was from one to four and explain to him he is called is from 8 to 12. He told me to the tenant isnt home because he thinks the call is from 1 to 4 I told him that Office will reschedule the call ; eml tckt failed

We serviced a

SAMSUNG ELECTRON MICROWAVE

Model NQ70M6650DSAA

Near Miami Lakes, FL 33018

Alex

Job Details: 11/21/2023

Replaced fuse and 4 micro switches - need it backJob is complete; ordrng 4 Es16802 (M switces)s and 1 Cf20fb (Fuse)

We serviced a

SAMSUNG ELECTRON RANGE

Model NE58K9430SS/AS-01

Near Miami, FL 33177

Jessy

Job Details: 11/21/2023

Customer complained range The display is completely dead so they cannot operate the oven. I checked range display and theres power at the display but it doesnt come on. The cooktop is working properly but the display on the control panel isnt responding at all and I see that the right large dual burner plug is shorted ; ordrng 1 DG44-01006B (Range Dual Surface Element Control Switch) and 1 DE94-03610A (Range Oven Control Board) and 1 DE07-00134A (Range Display Board)

We serviced a

LG ELECTRONICS ICEMAKER

Model LFXS29766S/01

Near Hialeah, FL 33015

Alex

Job Details: 11/21/2023

Ice maker slow ice production; ordrng 1 AEQ72909602 (Ice maker)

We serviced a

GENERAL ELECTRIC HOME LAUNDRY ELE

Model GTW465ASN1WW

Near Miami, FL 33156

Jessy

Job Details: 11/21/2023

I return to customer home to replace washer drain pump clamp so dishwasher has a service bulletin on it from the faulty clamp I tested washer drain pump clamp its working properly

We serviced a

BOSCH HOME LAUNDRY ELE

Model WAT28402UC/17

Near Miami, FL 33176

Jessy

Job Details: 11/21/2023

I return to customers home to replace drain Pump with new drain pump. I tested washer and washer is draining properly now.

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF265BEAESR/AA01

Near Miami, FL 33177

Francisco

Job Details: 11/21/2023

"dispenser not working DISPENSER-NOT/SLOWLY DISPENSING WATER, test unit replaced foulty dispenser assembly, and dispenser door, complete call"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GSD3200J00BB

Near Miramar, FL 33027

Antonio

Job Details: 11/21/2023

Customer complaint LEAKING WATER FROM BOTTOM LEAK-LEAK WATER FROM BOTTOM/UNDERNEATH the part is replaced in the unit is diagnosed in front of the customer unit works correctly. There is no longer a water leak.

We serviced a

SAMSUNG ELECTRON DRYER

Model DV448AEP/XAA

Near Miramar, FL 33029

Antonio

Job Details: 11/21/2023

"Customer complaint Unit was working fine after the previous repair until yesterday, now it still . .turns on but doesnt heat or spin to dry DRUM-NOT TURNING/TUMBLING, HEAT/DRY-NOT HEATING / NOT DRYING The pulley belt was found loose, the unit was adjusted and diagnosed in front of the client, it remains working and heating correctly"

We serviced a

SAMSUNG ELECTRON DISHWASHER

Model DMT800RHS

Near Miami, FL 33179

Alex

Job Details: 11/21/2023

Oc error code; ordrng 1 DD94-01006A (Flow sensor) and 1 DD94-01005A (Case break)

We serviced a

SAMSUNG ELECTRON HOME COOKING ELE

Model NE58F9710WS/AA

Near Miami, FL 33186

Jessy

Job Details: 11/21/2023

"Customer complained range burner not working and display isnt working properly I checked range and burner switch is shorted out the control panel isnt working properly the oven is working, but doesnt display temperature wireless switch, wiring harness for switch and display control board ; ordrng 1 DE96-01027A (Range Display Board) and 1 DG44-01007A (Range Surface Element Control Switch) and 1 Yesg (Burner switch wiring harness)"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GSD3360D35SS

Near Miami, FL 33196

Jessy

Job Details: 11/21/2023

"I return to customer to replace dishwasher dispenser shaft,hinge cover and latch with new parts I tested dishwasher dispenser and its working I tried to call GE tech-support Tech-Support so they can tell me how to connect the arm of the soap dispenser to the arm. On the timer I couldnt get it the line was busy. Will have to try to call them. Will look it up to see how it goes on.; eml tckt failed"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF263BEAESR/AA07

Near Miami, FL 33193

Francisco

Job Details: 11/21/2023

"Ice maker not making any ice , was replaced on July 18,2022 already ICE MAKER-NOT MAKING . . ., test unit order foulty parts, reschedule call; ordrng 1 DA97-15217A (Icemaker) and 1 DA97-12540G (Ref auger motor) and 1 DA97-12604D (Ref ice container)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TP4

Near Miami, FL 33172

Francisco

Job Details: 11/21/2023

"ice maker keeps freezing up rubber door seal is coming off DOOR-NOT CLOSING/SEALING, ICE, test unit replaced foulty module dispenser, and refdoor gasket, complete call"

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model DVE45R6100P/A3-00

Near Fort Lauderdale, FL

Antonio

Job Details: 11/21/2023

"Customer complaint unit not heating/drying HEAT/DRY-NOT HEATING / NOT DRYING The ordered parts are installed and diagnosed in front of the customer. unit is working without problems. Client must replace the dryer ventilation duct, client confirmed that next week they will be cleaning the duct in the house to maximize the performance of the unit, otherwise the unit remains working and heating."

We serviced a

SAMSUNG ELECTRON FREEZER

Model RF23M8570SG/AA

Near Miramar, FL 33027

Alex

Job Details: 11/21/2023

Replaced ice bin

We serviced a

SAMSUNG ELECTRON MICROWAVE

Model ME19R7041FS

Near Miramar, FL 33029

Alex

Job Details: 11/21/2023

Replaced door

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WA50R5400AV/US-03

Near Miami, FL 33185

Jessy

Job Details: 11/21/2023

Customer complained washer not spinning error ub I then checked washer suspension rods like the bulletin see it and its leaning more to the back so I ordered suspension rods ; ordrng 4 DC97-16350U (Washer Suspension Rod and Spring Assembly)s

We serviced a

SUMMIT DRYER

Model SLD242W/LDHP24

Near ,

Jessy

Job Details: 11/21/2023

Customer complained not working I checked dryer I can see were someone has worked on dryer they disconnected the power from the control board. This dryer has a European plug. when I took the top off bent in the frame has been bent screws missing the top has a crack in it from someone trying to force it off. The front control panel is bent on left side Gary should touch this. Its already damaged. Told me to tell the customer its best another dryer she really didnt believe me when I told her it was the motor I took dryer part to find out. She was the one that took the dry a part the right side of his dinner dance so bad that is grinding on the side panel the belt is about to break its been grinding for so long that is actually scrubber way the metal on the drum and you cant push that panel back in a Tessie the heating element eight eels working properly as I said before not to touch this unit because the customer took it apart and messed it all up shes going to buy another one

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF27T5201SG/AA

Near Hialeah, FL 33018

Francisco

Job Details: 11/21/2023

"1807074891, , ice maker not making ice ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY, test unit called NEW tech line, spoke with Mark, he say check dispenser flapper, and water pressure, flapper ok to much water pressure, adjusted pressure, explain Customer to defrost refrigerator to take ice container, complete call"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SSN2WW

Near Coral Springs, FL 33071

Antonio

Job Details: 11/21/2023

"Customer complaint The door is not locking and it would not cycle the washer machine The unit has faults with the latch when closing the door it activates and then the door lock starts flashing and then indicates the door is open, the indicated parts must be replaced.; ordrng 1 WH01X29528 (DOOR LOCK) and 1 WH01X29659 (DOOR STRIKE)"

We serviced a

SAMSUNG ELECTRON DISHWASHER

Model DW80B6061US

Near Weston, FL 33326

Alex

Job Details: 11/21/2023

Intermitent work Need wire harness and cover; ordrng 1 Dd39-00013t (Wire harness) and 1 Dd-6300151a (Cover)

We serviced a

KENMORE REFRIGERATOR

Model 10659042990

Near Miami Beach, FL 33139

Francisco

Job Details: 11/21/2023

"FRESH FOOD SIDE FREEZING ALL THE FOOD / 159.00, test unit replaced foulty thermostat, defrost timer, complete call ; ordrng 1 2198201 (Ref thermostat) and 1 2176648 (Ref defrost timer)"

We serviced a

VIKING ICEMAKER

Model FGIM515

Near Miami, FL 33140

Francisco

Job Details: 11/21/2023

"NOT MAKING ICE, test unit called Viking tech line 3 times, replaced main board, and transformer, problem fixed complete call"

We serviced a

GE DRYER

Model DSXH43EA1WW

Near Miami, FL 33133

Jessy

Job Details: 11/21/2023

"Customer complained dryer not drying I checked dryer and the issue is customer is trying to turn the selector knob to start dryer instead of turning the start knob I had to show her that this model of dryer works with the start knob and let it run in time drive for about 5 minutes to let her see that it is healing properly and that she doesnt have to turn to select the knob and pull it off cause thats not gonna turn it off, but dryer is working properly and shes know now that the dryer doesnt work like the washer or the dryer is working"

We serviced a

ELECTROLUX WASHER

Model EIFLS20QSW00

Near Fort Lauderdale, FL 33312

Antonio

Job Details: 11/21/2023

"Customer complaint NOT WORKING The unit showed a message on the screen to check the tap, I proceeded to check and the water valve remains activated when it is filling with water, when removing the cover with the help of the captain we lowered the dryer and when removing the cover I found that the pressure switch hose It was loose, this caused the error, I adjusted and diagnosed the unit working satisfactorily, the belt is a little torn but the client already bought it and the captain knows how to change it, which they had not been able to solve the error that it showed. Unit was working satisfactorily. The customer is recommended not to do heavy loads since it is a fairly compact washing machine."

We serviced a

BOSCH DISHWASHER

Model SHPM65W55N/11

Near Miami, FL 33179

Alex

Job Details: 11/21/2023

Display turns off with new main control but with old one doesntNeed to reorder control; ordrng 1 12016885 (Main control)

We serviced a

SAMSUNG WASHER

Model WF45T6000AW/A5-54

Near Miami Beach, FL 33139

Jessy

Job Details: 11/21/2023

"I return to customer home to recheck washer the house keeper saying the normal cycle and quick wash doesnt work first thing I did was check washer for error codes. He completed the diagnostic test. I started washing normal wash with the housekeeper, standing right there. I had to explain to her that the washer is going to sense the load first and drain on this new unit. Then is going to fill with water then the numbers will come up on the display. Shes thinking carcinomas didnt come up is not working shes not giving enough time. go to the beginning of the cycle did the same thing with quick washer is working. I did go step-by-step with the housekeeper to show her how the washing machine actually works. I think she has it now."

We serviced a

WHIRLPOOL WASHER

Model LSQ9200PQ2

Near Sunny Isles Beach, FL 33160

Jessy

Job Details: 11/20/2023

"Customer complained washer lid isnt working I checked washer by taking off control panel, and when I shake the switch, it turns off the washer without me pushing the lever back washer has a broken lid switch used 1 WP8318084 (Washer lid switch) from stock"

We serviced a

KENMORE WASHER

Model 11025132411

Near Bal Harbour, FL 33154

Jessy

Job Details: 11/20/2023

"I return to customer home to replace washer drive motor with new drive motor I had to remove the dryer from sitting beside the washer to have access to the washer when I did I could see on the floor. There is a metal flange for a toilet that has a screw sticking out with a metal arm on it and the drive belt was on the floor when they push dishwasher all the way to the side to the wall. That flange is stopping the pulley from turning. The belt is broke. The pulley is damaged The pulley shield is missing, I did take a picture of pulley and belt I did tell the lady that runs the building that they need to cut the screw down so the washer can work properly ; ordrng 1 W10721967 (Washer dryer, pulley) and 1 W10006384 (Washer Drive Belt)"

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF28HMEDBSR

Near Pompano Beach, FL 33062

Alex

Job Details: 11/20/2023

"Adjusted ice room, replaced ice maker - need it backIf recall need: main pcb and auger assembly; ordrng 1 DA97-15217D (Ice maker)"

We serviced a

SAMSUNG ELECTRON DISHWASHER

Model DW80R9950US/AA

Near Miami, FL 33172

Antonio

Job Details: 11/20/2023

Customer complaint error code 4c dishwasher starts cycle then a beeping noise starts OPERATIONS-WASH CYCLE NOT WORKING PROPERLY. . The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.

We serviced a

ASKO DISHWASHER

Model DFI664.U

Near Miami, FL 33132

Antonio

Job Details: 11/20/2023

Customer complaint ERROR CODE F54 The water valve and drain line were replaced. It remained working but now has a defect in the hinge area on the right side. Talk to Gary and he will be locating the parts and will make an estimate for the client with the new additional parts.; ordrng 1 0000000000 and 1 0000000000 and 1 0000000000 and 1 0000000000

We serviced a

LG ELECTRONICS REFRIGERATOR

Model LSXS26326S/00

Near Miami, FL 33147

Francisco

Job Details: 11/20/2023

"Freezer not freezing at all. Cx states freezer is not cooling at all. T/s was done, test unit found refrigerant leak on condenser, replaced condenser, compressor, dryer, main board, complete sealing system job"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW500ASN0WS

Near Miami Beach, FL 33140

Jessy

Job Details: 11/20/2023

I return to customer home to replace washer spin basket and wash plate with new parts I tested washer in front of the customer and it is working properly

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS4A

Near Miami Beach, FL 33139

Jessy

Job Details: 11/20/2023

"Customer complained wont start | lights blinking on the display | panel not working i checked dishwasher and the flashlight started from power failure that happened from the building The tenant did tell me it was a power outage in the building. when checking a dishwasher I did notice that drain pump was making a loud noise like it was screaming to pop the water. I looked under the sink I could see the drain hose running from the dishwasher more than 5 feet to the sink. I called Tech-Support and talk to Dustin and let him see the drain holes. He said it needs a air brake to stop the backflow of food and water going into the dishwasher that the customer needs to reroute dishwasher, drain holes higher so it can drain properly. I did inform the tenant of this dishwasher is working properly right now. Dustin told me if I had to come back and the drain hose isnt installed properly it will be denied."

We serviced a

FRIGIDAIRE DRYER

Model FFLE3911QW0

Near Miami, FL 33134

Antonio

Job Details: 11/20/2023

Customer complaint NOT HEATING The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Fort Lauderdale, FL 33312

Alex

Job Details: 11/20/2023

Frozen ff evap cover ; ordrng 1 DA97-13757A (Ff evap cover) and 1 DA32-10104N (Ff def sensor) and 1 Da82-1415a (Leakage kit)

We serviced a

SAMSUNG ELECTRON ICEMAKER

Model RF23HTEDBSR/AA-02

Near Palmetto Bay, FL 33157

Jessy

Job Details: 11/20/2023

I return to customer home to replace refrigerator door flipper assembly with new part I tested refrigerator door flipper in front of customer and its sealing properly

We serviced a

GE COOKTOP

Model JB645RK4SS

Near Homestead, FL 33034

Antonio

Job Details: 11/20/2023

Customer complaint The front burner are not working properly | COMPONENT FAILURE-BURNER NOT SPARKING / SPARKING CONSISTENTLY The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.

We serviced a

SUB ZERO REFRIGERATOR

Model 685/S3

Near Homestead, FL 33030

Francisco

Job Details: 11/20/2023

"NOT WORKING (Dispatch Type: Original), Customer complaint leaking water, test unit found drain clogged unclogged drain, problem fixed complete call"

We serviced a

BOSCH DISHWASHER

Model SHPM78W55N/11

Near Miami, FL 33176

Jessy

Job Details: 11/20/2023

"I return to customers home to replace dishwasher drain pump and power supply with new parts. When I try to remove the dishwasher from underneath the cabinet there is a piece of tile floor that needs to be cut back cause I I can only get one side out. The other side is going to damage the dishwasher. If I tried to force it I told customer he needs to have somebody to come cut the tile to make it where I can remove the dishwasher he said, OK he will call A Office when its done. ; eml tckt failed"

We serviced a

LG ELECTRONICS WASHER

Model WM3770HVA

Near Coral Gables, FL 33143

Jessy

Job Details: 11/20/2023

Customer washer not draining OE error I checked washer drain pump is broken I replaced it with truck stock part then I tested drain pump the pump doesnt work its making a humming sound like the one I took off its not popping any water out of the washer just making a loud noise truck stock part I will have to order a drain pump ; ordrng 1 4681EA2001T (Washer drain pump)

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RS27FDBTNSR

Near Fort Lauderdale, FL 33312

Alex

Job Details: 11/20/2023

Sometemes freezing food in ff sectionCx places food to close to vents

We serviced a

SAMSUNG ELECTRON WASHER

Model WA50R5200AW/US-03

Near Homestead, FL 33033

Antonio

Job Details: 11/20/2023

"Customer complaint REWORK;1807538913 DOESNT SPIN AFTER REPAIR OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY unit has faults with the suspensions, it is calibrated but the unit has the balancing error. it is recommended to replace the indicated parts. When it was repaired previously it was due to the drain pump, now it is issuing a UB error after having previously repaired it but it is not the same problem; ordrng 4 DC97-16350U (Washer Suspension Rod and Spring Assembly)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Fort Lauderdale, FL 33311

Alex

Job Details: 11/20/2023

Warm air gets into ff section and turns into moisture Adjusted door seal

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8070SR/AA02

Near Miami, FL 33186

Francisco

Job Details: 11/20/2023

"Unit is not freezing food COOLING-FREEZER NOT COOLING, COOLING-FREEZER IS NOT COLD ENOUGH, test unit leaking water from icemaker, seal ice cabinet, set temperature, fix ice container, complete call"

We serviced a

KENMORE ELIT DISHWASHER

Model 66513763K602

Near Biscayne Park, FL 33161

Jessy

Job Details: 11/20/2023

I return to customer home to replace dishwasher soap dispenser with new part I tested dishwasher dispenser in front customer about 10 minutes into the wash the left side of the door when you standing in front of dishwasher is leaking water The door seal isnt ceiling is worn out on the left side. Bottom of door. that piece is called the air intake is plastic and rubber. Thats the piece thats leaking at the bottom. ; ordrng 1 8268937 (Dishwasher Air Inlet)

We serviced a

GENERAL ELECTRIC DRYER

Model GTD33GASK0WW

Near Miami, FL 33157

Antonio

Job Details: 11/20/2023

Customer complaint the knob to turn on dryer is broken. its the spin mechanism The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Lighthouse Point, FL 33064

Antonio

Job Details: 11/20/2023

"Customer complaint DOOR WOULD NOT OPEN The unit has a defective motor board, it is shorted, the unit does not start and the door locks. An estimate is made and the tenant will send the information to the Landlord and he will call us back, ; ordrng 1 WPW10374126 (Washer Motor Control Board)"

We serviced a

GENERAL ELECTRIC HOME COOKING ELE

Model JB700DJWW5WW

Near Tamarac, FL 33321

Alex

Job Details: 11/20/2023

"Rf, Lf burners stay hot even on low settingReplaced 2 switches - need it backJob is complete; ordrng 2 WB24X25013 (Switch regulator)s"

We serviced a

GENERAL ELECTRIC FREEZER

Model PYE22KBLJTS

Near Miami, FL 33196

Francisco

Job Details: 11/17/2023

"1809240371, , - fridge not cooling COOLING-REFRIGERATOR NOT COOLING, test unit replaced foulty evaporator cover assembly, and thermostat, (this is not a recall) complete call"

We serviced a

SAMSUNG COOKTOP

Model NE58K9500SG/AA-01

Near Plantation, FL 33322

Alex

Job Details: 11/17/2023

Cracked glasstop; ordrng 1 DG94-00889B (Glass top)

We serviced a

GENERAL ELECTRIC HOME COOKING ELE

Model JB258RMSS

Near Lauderdale Lakes, FL 33311

Alex

Job Details: 11/17/2023

"Only RF burner works properly; ordrng 3 WB18X30954 (Receptical)s and 1 WB30X31057 (Burner LR) and 2 WB30X31058 (Lf,Rr burners)s"

We serviced a

SAMSUNG ELECTRON FREEZER

Model RS25J500DSR

Near Plantation, FL 33322

Alex

Job Details: 11/17/2023

Left Sensor door not aligning Ice maker doesnt work; ordrng 1 DA97-08706R (Sensor door asembly) and 1 DA97-08059A (Ice maker)

We serviced a

SAMSUNG ELECTRON HOME LAUNDRY ELE

Model WA52A5500AV/US-00

Near Cutler Bay, FL 33189

Antonio

Job Details: 11/17/2023

"Customer complaint it is not draining at all, making sound cracking dumpling OPERATIONS-DRAIN CYCLE NOT WORKING PROPERLY, NOISE-NOISE DURING DRAIN CYCLE I found a piece of metal stuck in the drain pump similar to a hair clip, causing the pump not to work, I corrected the problem and diagnosed it in front of the customer, the unit works correctly."

We serviced a

SAMSUNG ELECTRON MICROWAVE

Model n/a

Near Miami, FL 33177

Antonio

Job Details: 11/17/2023

"Customer complaint The door is not closing. DOOR-NOT CLOSING/SEALING problems with the door latch is broken, unit has no model and visible serial call NEW and talk to Dustin indicated that submitting for byot 28 techline:ds// tech called in about unit stating that units model serial tag is not readable has faded out can not confirm model and serial number submitting for byot 28"

We serviced a

SAMSUNG ELECTRON DRYER

Model DV42H5200EP/A3-03

Near Miami, FL 33133

Antonio

Job Details: 11/17/2023

"Customer complaint the dryer when starts working is making some type of noise and then suddenly stops NOISE-NOISE DURING OPERATION It was found that the roller and the idler were burning causing the noise, they are replaced with available stock, the unit is diagnosed in front of the housekeeper and is working correctly.; used 1 DC93-00634A (Dryer Idler Assembly), and 4 DC97-16782A (Dryer Drum Support Roller) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTVB0

Near Coral Gables, FL 33134

Antonio

Job Details: 11/17/2023

"Customer complaint STOPPED WORKING Failures with the sump motor assembly, it does not wash, the customer did not approve the repair, a service fee of $159.00 is collected"

We serviced a

SAMSUNG ELECTRON RANGE

Model GGJNNNNN

Near Sunrise, FL 33351

Alex

Job Details: 11/17/2023

Communication errorRoaches - per erick denied

We serviced a

SAMSUNG ELECTRON HOME COOKING ELE

Model NE59J7630SS/AA

Near Margate, FL 33068

Alex

Job Details: 11/17/2023

Replaced Led board - need it backJob is complete; ordrng 1 DE07-00129A (Led display board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TS3

Near Tamarac, FL 33319

Alex

Job Details: 11/17/2023

Replaced all parts

We serviced a

GE MONOGRAM REFRIGERATOR

Model ZISS480NKBSS

Near Coral Gables, FL 33146

Francisco

Job Details: 11/17/2023

"The refrigerator light is not working anymore. LIGHT-LIGHT NOT WORKING, test unit called GE, and NEW tech line, order main board, reschedule call; ordrng 1 WR55X27072 (Refrigerator electronic control board)"

We serviced a

ASKO DISHWASHER

Model DFI664.U

Near Miami, FL 33132

Antonio

Job Details: 11/17/2023

"Customer complaint ERROR CODE F54 When I arrived at the commercial vehicle reception, the security had the information from the client that he was going to be there after 12:00. This information was also provided to me by the client last week and I put it in the notes. Obviously I arrived at 10.45 trying to extend the time, or I will be able to return since the calls are distant and the traffic can worsen the remaining calls. Please schedule new visits with the client.; saved tckt"

We serviced a

SAMSUNG WASHER

Model WF45T6000AW/A5-54

Near Miami Beach, FL 33139

Antonio

Job Details: 11/17/2023

"Customer complaint NOT DRAINING The unit is not draining. The housekeeper tried to remove the filter to check. He only loosened it, but when he returned it to its position, it was left with a water leak. I found a button inside, which caused obstruction when draining. After that, I proceeded to perform calibration and diagnosis of all of them. its components, perform a Quick Wash cycle with two small towels and the unit did not leak water and washed correctly."

We serviced a

SAMSUNG ELECTRON OVEN

Model FER300SX

Near Margate, FL 33063

Alex

Job Details: 11/17/2023

touch pad not responding; ordrng 1 DG34-00014A (Touch pad)

We serviced a

VIKING REFRIGERATOR

Model DFBB363R

Near Miami, FL 33132

Francisco

Job Details: 11/17/2023

"FREEZER NOT WORKING PROPERLY / 159.00, called Gary, he gave estimate to Customer, charge service call $159, owner is going to call back for the repair need second man"

We serviced a

GENERAL ELECTRIC DISHWASHER

Model DDT595SSJ5SS

Near Fort Lauderdale, FL 33312

Alex

Job Details: 11/16/2023

Unit is dead; ordrng 1 WD21X32163 (Control) and 1 WD21X31910 (UI)

We serviced a

SPEED QUEEN WASHER

Model SWNMN2SP115TW01

Near Opa-locka, FL 33055

Antonio

Job Details: 11/16/2023

"Customer complaint STOPPED WASHING faults with the output board and the motor, it is recommended to replace the indicated parts.; ordrng 1 38034P (KIT MOTOR 120V/60) and 1 204783 (OUTPUT CONTROL BOARD)"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW720BPN0DG

Near Fort Lauderdale, FL 33312

Antonio

Job Details: 11/16/2023

"Customer complaint the mother board is not sync, it doesnt finish filling then it goes to end the lid lock stays lock CONTROLS-ELECTRONIC CONTROL BOARD ERROR unit turns off suddenly the voltage is correct the latch does not work correctly, it is recommended to replace the indicated parts.; ordrng 1 WH22X31617 (MAIN BOARD 720/725 SERVICE) and 1 WH08X32697 (LID LOCK SERVICE KIT)"

We serviced a

LG ELECTRONICS HOME LAUNDRY ELE

Model WT1101CW/00

Near Plantation, FL 33324

Antonio

Job Details: 11/16/2023

"Customer complaint 1 backwards e The unit does not turn off the drain pump, it remains after completing the cycle and has to be disconnected, it shows an error IE faults with the water valve.; ordrng 1 5221EA1008F (Washer Water Inlet Valve) and 1 5859EA1004F (Washer Drain Pump)"

We serviced a

OTHER REFRIGERATOR

Model MDTF18SSR

Near Opa-locka, FL 33054

Alex

Job Details: 11/16/2023

No failures no failures

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF28HMEDBSR/AA09

Near Homestead, FL 33030

Francisco

Job Details: 11/16/2023

"refrigerator icemaker not making ice ICE MAKER-NOT MAKING ICE/MAKING ICE SLOWLY, test unit replaced foulty icemaker service kit, and ice container, complete call"

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN115TW01

Near Lighthouse Point, FL 33064

Antonio

Job Details: 11/16/2023

Customer complaint NOT DRAINING/ALSO HAS RUST /188 DAYS LEFT OF WARRANTY The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly.

We serviced a

GENERAL ELECTRIC HOME LAUNDRY ELE

Model GFW148SSM0WW

Near Hollywood, FL 33019

Antonio

Job Details: 11/16/2023

"Customer complaint making loud noises on spin NOISE-NOISE DURING SPIN CYCLE Tests are carried out with a blanket and the spin is carried out satisfactorily. There are no signs of wear in the bearing or suspensions. The unit responds in the spin cycle. It was only found in the drainage pump that there was noise, a coin that was shown to the customer. instructing him to always check the clothes when washing, the unit worked without problems in front of the client."

We serviced a

SAMSUNG ELECTRON REFRIGERATOR

Model RF27T5201WW/AA

Near Miami, FL 33147

Francisco

Job Details: 11/16/2023

"making loud humming sound NOISE-NOISE, test unit refrigerator working fine, set temperature complete call"

We serviced a

LG REFRIGERATOR

Model LFX29945ST/00

Near Miami, FL 33176

Francisco

Job Details: 11/16/2023

"$159- NOT OWRKING PROPERLY/ NOT COOLING, test unit found refrigerant leak on evaporator, have to replace evaporator, compressor, and dryer, estimate $1,661.18, Customer is going to buy a new refrigerator, office collect service call$159, complete call"

We serviced a

SUB ZERO REFRIGERATOR

Model TYJNBBB

Near Bal Harbour, FL 33154

Alex

Job Details: 11/16/2023

Cleared drain line

We serviced a

GENERAL ELECTRIC WASHER

Model GFW450SPM1DG

Near Hallandale Beach, FL 33009

Antonio

Job Details: 11/16/2023

"Customer complaint The washer door won't close Unit has faults with the door lock and plunger, ordering is required.; ordrng 1 WH10X20821 (WASHING MACHINE DOOR LOCK) and 1 WH01X20823 (DOOR PLUNGER)"

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