We serviced a
GE DISHWASHER
Model n/a
Near Homestead, FL 33032
Antonio
Job Details: 01/22/2024
"Customer complaint NOT COMING ONE When I arrived at the client's site, he was remodeling the kitchen, the unit was connected but it was not directly on the counter. When checking the unit, I did not find the model or serial number of the unit anywhere. In the inner door area, it has a broken plastic base, handle and they tried to adjust it with some silicone or glue, I explained it to the client and he has no knowledge of that according to what he told me and to define this is not a normal guarantee, it is defined as cosmetic abuse, in the case he might need the parts that I described below After speaking with Ana, she told me to put them in, but we will not be able to order them because we do not have identification of the team or unit. Please check the photos so you understand what I'm talking about.; ordrng 1 000000000000 (Handle) and 1 000000000000 (Inner Door)"
We serviced a
SAMSUNG ELECTRON OVEN
Model NE59M4310SS-AA
Near Plantation, FL 33322
Alex
Job Details: 01/22/2024
Upper vutton still doesnt respond even with new touch pad . Need to order another control; ordrng 1 DE94-03926A (Control)
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80K505US
Near Margate, FL 33063
Alex
Job Details: 01/22/2024
Replaced all parts
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE59M4320SS
Near Coral Springs, FL 33067
Alex
Job Details: 01/22/2024
Replaced Rf and Rr regulators - need backJob is complete ; ordrng 1 Dg44-01006b (Rf regulator) and 1 Dg44-01005b (Rr regulator)
We serviced a
FULGOR MILANO RANGE
Model n/a
Near Jupiter, FL 33458
Gaby
Job Details: 01/22/2024
"When customer turn oven ON, the display would show F15 turn breaker of 30 seconds and tried oven bake cycle and it worked. Spoke to tech Lindsey and was advised if encoder is not turn all the way to off position, when customer tried oven this issue will happen again, but if unit is on the off position and this happens again then encoder will need to be replaced."
We serviced a
GE DISHWASHER
Model PDW9280L00SS
Near Miami, FL 33131
Jessy
Job Details: 01/22/2024
"Customer complained dishwasher not draining I checked dishwasher drain hose and drain pump and the glass broke the propeller off shaft the drain pump is long available and there is no substitute. Ill check three distributors, and they all say the same thing no longer available; ordrng 1 WD26X10039 (Drain Pump)"
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R5061UG/AA-00
Near Miami, FL 33177
Antonio
Job Details: 01/22/2024
Customer complaint not staying closed The ordered parts are installed and diagnosed in front of the client. unit remains working without problems. client will be carrying out washing cycles
We serviced a
ASKO DISHWASHER
Model DBI675THXXLS.U
Near Delray Beach, FL 33445
Igor
Job Details: 01/22/2024
Soap dispenser replaced Rinse aid added15 minutes cycle ranCustomer agreed soap is dissolved OK; used 1 700275 ( Soap dispenser) from stock
We serviced a
THERMADOR DISHWASHER
Model DWHD650WPR/19
Near Jupiter, FL 33458
Gaby
Job Details: 01/22/2024
The door is not opening properly due to door panel on dishwasher is to large causing the door to not opening properly. This is a custom panel issue.
We serviced a
SAMSUNG MICROWAVE
Model NQ70M7770DS/AA
Near Boca Raton, FL 33434
Igor
Job Details: 01/22/2024
"Parts replaced Operation checked, machine working OK; used 1 DE47-20005A ( Thermostat), 1 DE96-00912C ( Assembly thermostat), 1 DE47-2009A ( Thermostat), 1 WB27X10928 ( Fuse), and 1 WC15304509451 ( Fuse) from stock"
We serviced a
KENMORE WASHER
Model 41741122410
Near North Bay Village, FL 33141
Jessy
Job Details: 01/22/2024
I return to customer home to washer dispenser drawer handle with new part I installed the handle and tested washer soap dispenser handle and its working properly
We serviced a
ELECTROLUX WASHER
Model EWFLS70JSS0
Near Miami Beach, FL 33139
Jessy
Job Details: 01/22/2024
Customer complained washer draining properly I checked washer and its not draining because drain pump propeller broke th; ordrng 1 137240800 (Washer Drain Pump)
We serviced a
GENERAL ELECTRIC HOME COOKING ELE
Model JB735SP1SS
Near Hialeah Gardens, FL 33016
Antonio
Job Details: 01/22/2024
"Customer complaint no power POWER-NO POWER faults with the front right center burner, replacement of the indicated parts is recommended.; ordrng 1 WB30T10130 (RANGE 12' HALIANT SURFACE ELEMENT) and 1 WB24X25013 (RANGE INFINITE CONTROL SWITCH)"
We serviced a
KENMORE REFRIGERATOR
Model 10651753710
Near Miami, FL 33130
Francisco
Job Details: 01/22/2024
"WATER FILTER POPS OUT | 1/2, test unit replaced foulty water filter housing, complete call"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model NQ70M7770DS/AA-00
Near Miramar, FL 33029
Antonio
Job Details: 01/22/2024
Customer complaint no heat OPERATIONS-OVEN NOT HEATING The ordered parts are installed and diagnosed in front of the client. unit remains working without problems.
We serviced a
GENERAL ELECTRIC MICROWAVE
Model JVM1540DN1WW
Near Homestead, FL 33035
Jessy
Job Details: 01/20/2024
Customer complained microwave not heating I checked microwave by taking it down and checking all the components door switches are working properly theres power coming in at the noise filter display does come on when I check magnetron is reading open at war Megatron dial and capacitor ; ordrng 1 WB27X10817 (H.v. Diode) and 1 WB27X10939 (Magnetron) and 1 WB27X10240 (Capacitor)
We serviced a
SAMSUNG WASHER
Model WF45M5500AZ/A5-51
Near Glenvar Heights, FL 33143
Jessy
Job Details: 01/20/2024
Customer complained washer not draining properly I checked washer in diagnostics first to see if their are error codes theres no error codes when I could see the spin basket start to knock really bad the bearing this a bearings issue the customer is going to replace washer
We serviced a
VIKING EXHAUST FAN
Model n/a
Near Miami, FL 33130
Jessy
Job Details: 01/20/2024
Customer complained microwave exhaust fan filters are dirty exhaust not working properly. I checked is also by putting a paper towel underneath microwave. It is working properly. The grease filters are full of grease the inside of the microwave with a grease filter. School is full of thick grease the tenant says they move in This is from over time not clean grease filters. This is customer abuse for not cleaning out dress filters.
We serviced a
ELECTROLUX DRYER
Model EIED50LIW2
Near Miami, FL 33137
Jessy
Job Details: 01/20/2024
"Customer complained dryer error EF1 this area is for issue with the thermistor when I checked I missed it. It is reading open when I started the dryer with vent off the back dryer gets so hot that I broke my arm when I touched it I took dry apart check for resistance at thermistor its not giving me proper resistance or ohms I then check fuses on heating element. They all have proper resistance and ohms When I check the heating element, I could see the back of it was showing it in the coil is touching the metal. The cost to l. Brenda will follow up with dad to see an invoice. ; ordrng 1 136114000 (Heating element) 136114000 (Heating element) and 1 134711300 (Thermistor)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR
Near Miami, FL 33187
Francisco
Job Details: 01/19/2024
"The drawer has some ice on it, when trying to open the drawer its stuck because of the ice . . .test unit found water leak from water filter, re-instead water filter, problem fixed complete call"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18A5101SR/AA
Near Delray Beach, FL 33484
Igor
Job Details: 01/19/2024
"Heater replaced, the issue persists Ordered parts - ice maker and fan; ordrng 1 DA97-05037D (Ice maker assembly) and 1 DA81-06013A (Refrigerator evaporator fan motor), used 1 DA47-00534A (Heater) from stock"
We serviced a
GE WASHER
Model WSM2700HAWWW
Near Miami, FL 33130
Jessy
Job Details: 01/19/2024
The office has to send the COI to the building I put the Gabrielles email in attention note she is the person you have to send the CEO up too; saved tckt
We serviced a
LG ELECTRONICS DISHWASHER
Model LDP6809SS
Near Miami, FL 33133
Igor
Job Details: 01/19/2024
"Replaced drain pump Switch dishwasher on, the control board burn outCall to technical support, ordered new control board ; ordrng 1 AGM76429507 (Control board)"
We serviced a
SAMSUNG RANGE
Model NE59R4321SS/AA
Near Delray Beach, FL 33445
Gaby
Job Details: 01/19/2024
Unit have a defective element and the switch have burnt marks.; ordrng 1 DG47-00063A (Element) and 2 Dg44-01009A (Switch)s
We serviced a
GE DISHWASHER
Model PDW9280L00SS
Near Miami, FL 33131
Jessy
Job Details: 01/19/2024
Office will have to send the building the COI ; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SG/AA
Near Boynton Beach, FL 33437
Igor
Job Details: 01/19/2024
Touch screen doesnt reactTouch screen to be replaced ; eml tckt failed
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE59R4321SS
Near Pembroke Pines, FL 33026
Alex
Job Details: 01/19/2024
Front burners stay high even on low settingsPer cx oven doesnt reach 350Convection fan doesnt spin; ordrng 1 DG44-01006B (Lf switch) and 1 DG44-01006B (Rf switch) and 1 DE94-03926B (Control) and 1 DG96-00110E (Convection fan) and 1 DG67-00018A (Blade) and 1 DG32-00002B (T sensor) and 1 6021-001211 (Nut)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESG/AA01
Near Miami, FL 33155
Francisco
Job Details: 01/19/2024
"dispenser is not working. ice maker works cant hear the motor when trying to get ice or water, test unit replaced foulty parts, complete call"
We serviced a
BOSCH DISHWASHER
Model SHP865ZP5N/01
Near Wellington, FL 33414
Gaby
Job Details: 01/19/2024
"When unit goes into cycle,it will stop and flash to indicate door was opened.; used 1 10028963 (Door lock kit), and 1 Shipping from stock"
We serviced a
BOSCH RESIDENTIAL REFR
Model n/a
Near Miami, FL 33155
Francisco
Job Details: 01/19/2024
"REFRIGERATOR ICE MAKER IS NOT PRODUCING ANY ICE, test unit found stock icemaker, order icemaker, reschedule call ; ordrng 1 12028493 (Icemaker) and 1 00342180 (Clipp)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7351SG/AA
Near Miami, FL 33142
Francisco
Job Details: 01/19/2024
"ice maker not working ICE MAKER-ICE MAKER DOOR BROKEN/NOT WORKING, test unit found foulty icemaker, auger motor, and broken ice container, order parts, called Customer because they have to defrost refrigerator, reschedule call ; ordrng 1 DA97-12540G (Ref auger motor assembly) and 1 DA97-20156A (Ref ice container) and 1 DA97-15217B (Ref ice maker assembly) and 1 DA81-05595A (Silicon)"
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Homestead, FL 33034
Antonio
Job Details: 01/19/2024
"Customer complaint Antonio Gator Appliance Techline assisted in approval for spin basket and agitator, When I arrive at the site to replace the GearCase, it happens that the agitator is completely stuck to the base of the GearCase, which makes it impossible for me to remove it. When I try to use the ratchet to remove the nut, it sounds as if the basket is breaking internally and it moves very unevenly and wobbles, call NEW and talk to Mark, explain what happened and authorize ordering the parts in the unit.SpinAgitator; ordrng 1 WH49X27327 (KIT BASKET 27, HUB NUT) and 1 WH49X27325 (KIT AGITATOR 27 & BOLT)"
We serviced a
FULGOR MILANO OVEN
Model n/a
Near Boynton Beach, FL
Gaby
Job Details: 01/19/2024
"I place unit on bake 350 with two different thermometers. I time the cycle, after 30min the bake burner did not turn off. The temperature was ranging from 450F to 460F. The cooling fan did not turn on until I turn unit off. Only bake burner was on during pre heat. ***Part will be sent by pineclae*** there is no gas shut off behind unit. Please have customer send pic/video for range shut off before scheduling. 2 men job approximately 2.5 hour. ; eml tckt failed"
We serviced a
SUD-ZERO REFRIGERATOR
Model n/a
Near Miami, FL 33132
Jessy
Job Details: 01/19/2024
"Customer complained refrigerator ice maker not working I checked ice maker and freezer isnt at the right temperature. I did call Subzero TECH SUPPORT TECH SUPPORT I talk to Mike yeah me check the evaporator fan and evaporator switch.Display shoulder cold for the evaporator over freezing, but I told Mike it wasnt any frost on the evaporator and the temperature in the freezer was 40 he told me to have a seal assistant tech come out and check the unit compressor needs to send a seal system tech out fully check refrigerant ; saved tckt"
We serviced a
VIKING DISHWASHER
Model VDWU524SS
Near Miami, FL 33176
Antonio
Job Details: 01/19/2024
"Customer complaint NOT COMING ON unit shows error E01, does not dispense water, faults with the water valve, additionally the air breaker is dirty and possibly not sensing correctly, the control panel does not work all the buttons, this part was replaced a year and a half ago for the same problem .; ordrng 1 070162-000 (AIR BREAKER_COUNTER GR SMALL) and 1 061480-000 (COUNTER PCB4) and 1 070227-000 (Panel Group) and 1 070150-000 (WATER INLET VALVE)"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model MC17J8000CS
Near Fort Lauderdale, FL 33311
Alex
Job Details: 01/19/2024
C-DO error codeDoor autho by Dustin; ordrng 1 DE94-03533J (Door touch pad assembly)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23M8570SR
Near Hollywood, FL 33024
Alex
Job Details: 01/19/2024
Replaced all parts
We serviced a
SAMSUNG DRYER
Model DVE45R6300V/A3-
Near Bal Harbour, FL 33154
Jessy
Job Details: 01/19/2024
Customer complained dryer not heating properly I checked dryer with Simone from Tech-Support and he and I went to diagnostic test and every component and dryer from the heater to the control board to all the fuses doing the test everything tested out good I did explain to Cosmo not to use Eco do I cut it takes up to two hours I did let her see that the dryer is working properly
We serviced a
BOSCH RANGE - ELECTRIC
Model HMC80252UC/01
Near Miami, FL 33193
Antonio
Job Details: 01/19/2024
"Customer complaint UNIT IS DEAD / 159.00 The client is going to evaluate the repair because it indicates that, being under warranty, it had many repairs and almost every year that the unit had, a service fee for the diagnosis of $159 is collected with iwallet537.14; ordrng 1 00631512 (Microwave door interlock switch) and 2 00614767 (Microwave door interlock switch)s and 1 00648813 (Microwave door interlock support) and 1 00648812 (Microwave door interlock support) and 1 00631510 (Microwave Fuse)"
We serviced a
VIKING REFRIGERATOR
Model VCBB5362RSS
Near Miami Shores, FL 33138
Francisco
Job Details: 01/19/2024
"When arrived refrigerator working fine, Customer want wait another week, he is going to call back if any problem I dont replaced parts, complete call"
We serviced a
MAYTAG DISHWASHER
Model DWH9902AAB
Near Palm Beach, FL 33480
Gaby
Job Details: 01/19/2024
"Test unit and found it leaking.leak is coming from the chasi, where the heating element is protrude to. Dishwasher tub is no longer available. Unit ca not be repair."
We serviced a
SAMSUNG ELECTRON WASHER
Model WA45M7050AW/A4-02
Near North Miami Beach, FL 33162
Jessy
Job Details: 01/19/2024
"Customer complained washer error UR I check washer. This is a error washer for unbalance. I checked in suspension rods in the back too are worn out will have to replace suspension rods and washer. I did inform customer in order for me to replace suspension rods. He will have to take the dryer out for me to get to the washer, he said OK.; ordrng 4 DC97-05280W (Washer Suspension Rod)s"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50T5300AC/US-01
Near Miami, FL 33169
Jessy
Job Details: 01/19/2024
I return to customer home to recheck washer I checked drain hose to see if it was installed correctly and there was not too much drain hose in drain pipe I repositioned it then started my test by filling washer with water and starting a spin only cycle and washer drained properly I did called tech support talk to Mark and showed him how much drain hose was in the drain pipe he told me it should only be 3 to 6 inches in the drain pipe when I showed him a virtual video he had me to adjust a drain holes and to tie scrap it to the supply water line so it wouldnt move. He also said this will stop it from ciphering because they dont have a P-trap on the drain pipe. This will cover me for any future issues. Washer is working properly now.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Miami, FL 33130
Antonio
Job Details: 01/19/2024
"Customer complaint NOT GETTING HOT The parts are installed in the unit is diagnosed in front of the tenant, warming up and working."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Miami Gardens, FL 33056
Francisco
Job Details: 01/19/2024
"UNIT IS NOT COOLING, test unit replaced foulty parts, complete call"
We serviced a
SAMSUNG RANGE
Model NE59J3420SS
Near Miami, FL 33142
Alex
Job Details: 01/19/2024
Replaced all parts
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Miami, FL 33130
Jessy
Job Details: 01/18/2024
"Customer complained washer warm water, setting not working when I put washer on a normal wash and warm water setting water never gotten warm stay cold, cold water and hot water works with the warm water selection doesnt work. I ordered water valve.; ordrng 1 W10423125 (Washer Water Inlet Valve Assembly)"
We serviced a
KENMORE WASHER
Model 79641683610
Near Pembroke Pines, FL 33028
Antonio
Job Details: 01/18/2024
"Customer complaint There is a leaking from underneath. (Not sure from where it is coming the leaking) LEAK-LEAK . WATER/STEAM FROM DOOR/FRONT It has a crack in the door boot, its replacement is recommended.; ordrng 1 MDS65736906 (Washer Door Boot) and 1 000000000 (2Tech) and 1 000000000 (Oven Dolly)"
We serviced a
GENERAL ELECTRIC COOKTOP
Model JB655SK7SS
Near North Miami, FL 33161
Alex
Job Details: 01/18/2024
Cracked glass topCovered by David ; ordrng 1 WB62X25972 (Glasstop) and 1 WB30X24111 (LF burner)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESG/AA
Near Miami Gardens, FL 33056
Alex
Job Details: 01/18/2024
Corrected liner issue
We serviced a
WHIRLPOOL OVEN
Model NU
Near Miami, FL 33130
Jessy
Job Details: 01/18/2024
Customer complained wall oven display not working I checked oven control panel display and the is lock sometimes and sometimes not the issue display control board theres no model serial number I need Gary to find control ; ordrng 1 D (Control board)
We serviced a
MAGIC CHEF DRYER
Model MCSDRY35W
Near Weston, FL 33326
Antonio
Job Details: 01/18/2024
"Customer complaint dryer is not drying the clothes in one cycle, it take 3 cycles before it dries clothes Error Code :N/A I found the unit with internal lint, I removed the excess but the unit does heat up. The problem is in the ventilation duct. The client indicates that it was cleaned two months ago. I told him that when you turn on the unit, you feel the pressure of the air trying to come out of the dryer. through the duct but they must confirm that the air is coming out through the ventilation duct to the outside of the apartment. If this is not done internally, there will be overheating and it will stop drying. The unit does heat up but it is my final diagnosis, you should check the ventilation duct, another thing is that the flexible hose is very long, it also influences when you move the unit backwards, it does not accommodate so that the air flows correctly.Ms Ilda"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model MC17T8000CS
Near Boynton Beach, FL 33436
Igor
Job Details: 01/18/2024
"Burnt fuse found, fuse replaced, the issue persists There are no 120V on transformer, control board to be replaced; ordrng 1 DE91-70063D (High voltage diode) and 2 DE47-20034A (Thermostat)s and 1 DE92-03928D (PCB main) and 1 DE47-20059B (Microwave high limit thermostat) and 1 DE47-20009A (Thermostat)"
We serviced a
KITCHENAID INCOR REFRIGERATOR
Model KRMF706EBS01
Near Davie, FL 33331
Alex
Job Details: 01/18/2024
No failures at the time of visit .Per cx unit started to work right before visitSome water inside delli drawer ui board Ice maker doesnt work ; eml tckt failed
We serviced a
SAMSUNG ELECTRON WASHER
Model WW22K6800AW/A2
Near Plantation, FL 33317
Antonio
Job Details: 01/18/2024
"Customer complaint Cx have a washer and it's not working, Not spinning, Making a very loud noise. T/s was done. NOISE-NOISE DURING SPIN CYCLE, OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY Call NEW and talk to Tim, tells you that the noise is too loud when it spins, the washing machine shakes and hits very hard, the drum is detached, I am authorized to place the indicated parts, a second man is required to do the job.1/18 TECHLINE authorizes spin basket and rear tub-TH, also front tub and door boot-TH; ordrng 1 DC97-17686F (Assembly Drum) and 1 DC97-16462E (Assembly Semi Tub Back) and 1 DC97-18555G (Assembly Semi Tub Front) and 1 DC64-03198A (Door Boot) and 1 0000000000 (2 Tech)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFC2353AF
Near Boynton Beach, FL 33472
Igor
Job Details: 01/18/2024
Door replacedWater dispenser works OK; used 1 5304530833 ( Refrigerator freezer door assembly) from stock
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R6221SR/AA
Near North Lauderdale, FL 33068
Alex
Job Details: 01/18/2024
Frozen ff evap cover; ordrng 1 DA97-12608A (Ff evap cover) and 1 DA32-10104V (Ff evap defrost sensor) and 1 Da82-1415a (Leak kit)
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/02
Near Juno Beach, FL 33408
Gaby
Job Details: 01/18/2024
"Unit ice maker is not working. After trying to rest it, its still would not advance. I check power from IWS module and was receiving 12v dc. After speaking to tech I was recently to replace ice maker, but could possibly be control.; ordrng 1 00673989 (Ice maker) and 1 Shipping"
We serviced a
MIELE COOKTOP
Model KM5773
Near Miami, FL 33130
Jessy
Job Details: 01/18/2024
I return to customer home to replace cooktop touchpad control board and I didnt notice they had the panel put back on to access the junction box for the main power I did call Gary and let him see if he had me to call Miele to get more on the power loss to the cooktop I call Milly Tech-Support and talk to Steve. I told him about the junction box and how they have a 120 outlet connected to the same power supply. He told me to have a electrician come out and why are the cooktop properly on a dedicated line just for the cooktop and to replace Gary told me to Customer is complaining and that we are going to transfer to call ; saved tckt
We serviced a
FRIGIDAIRE DRYER
Model FFLE1011MW2
Near Miami, FL 33130
Jessy
Job Details: 01/18/2024
Customer complained dryer taking to long to dry clothes I checked dryer and the issue is the vent is to long and clogged up I checked thermistor and it isnt giving proper reading ; ordrng 1 134216500 (Dryer thermistor)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF4287HARS/XAA01
Near Miami, FL 33176
Francisco
Job Details: 01/18/2024
"Loud motor sound stops when opening door UNABLE TO CATEGORIZE FAILURE-UNEXPECTED FAILURE CATEGORY, test unit fresh food side not cooling, called NEW tech line spoke with Mark, order foulty parts, Customer have to defrost refrigerator, reschedule call ; ordrng 1 DA32-00033C (Ref temperature sensor) and 1 DA97-08433L (Ref evaporator cover assembly)"
We serviced a
SAMSUNG ELECTRON WASHER
Model WV60M9900AV/A5-02
Near Fort Lauderdale, FL 33311
Antonio
Job Details: 01/18/2024
"Customer complaint wont spin OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY The unit has defects with the rear tub, spin basket, front tub, door boot, but when I checked a little more I found remains of cockroach shit on the top board and when I checked the back of the board I also found remains, call NEW and talk with Tim 1/18 TECHLINE tech reported roach infestation uploaded pics. SERVICE DENIAL-TH customer will call Customer Service"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near West Palm Beach, FL 33415
Igor
Job Details: 01/18/2024
"Burnt heater and thermo fuses replaced Dryer works OK; used 1 WP8318268 ( Dryer cycling thermostat), 1 279838 ( Dryer heating element), 1 W10900067 ( Dryer thermal cut-off fuse kit), 1 W10853313 ( Sensor), and 1 WP3392519 ( Fuse, thermal) from stock"
We serviced a
BOSCH RANGE
Model HEI8056U/04
Near Royal Palm Beach, FL 33411
Igor
Job Details: 01/18/2024
"Door latch replaced The issue persists Control board to be replaced ; ordrng 1 12035574 (Control board), used 1 12024390 ( Door latch) from stock"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW725BPN0DG
Near Miami, FL 33142
Jessy
Job Details: 01/18/2024
I return to customer home to replace washer power cord with new power cord I tested washer and its working properly
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Miami, FL 33142
Jessy
Job Details: 01/18/2024
Customer complained washer dont start I checked washer by starting washer I could here drain pump make noise when I try to remove drain filter it wasnt screwed in it had lint and a piece of plastic and a earring inside of it. Its not screwing back in because its broke. and leaking water when filling out drain filter housing the will fill but nothing after that this issue is the main control board and drain pump assembly the cost to replace main control board and drain pump assembly is $695.50 customer said at that price he can buy new washer. He pay the service fee.
We serviced a
SAMSUNG RANGE
Model NE63T8511SS/AA
Near Palm Beach Gardens, FL 33410
Gaby
Job Details: 01/18/2024
"Found unit working fine, check all components and it worked."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF31FMESBSR/AA
Near Miami, FL 33144
Francisco
Job Details: 01/18/2024
"not cooling COOLING-REFRIGERATOR AND FREEZER NOT COOLING, test unit found refrigerant leak on fresh food side evaporator, replaced evaporator, compressor and dryer, complete sealing system job"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF25HMEDBSR/AA-10
Near Lauderhill, FL 33319
Antonio
Job Details: 01/18/2024
"Customer complaint leaking water DISPENSER-LEAKING WATER ice maker is replaced in the unit, and the other parts customer must wait 48 hours for the unit to make ice correctly."
We serviced a
LG REFRIGERATOR
Model LFDS22520S
Near West Palm Beach, FL 33407
Igor
Job Details: 01/18/2024
"Water valves replaced ; used 1 AJU73672505 ( Valve assembly , water), and 1 MJX57597703 ( Valve, water) from stock"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28T5001SR/AA
Near North Bay Village, FL 33141
Francisco
Job Details: 01/18/2024
"Water leaking in to the ice, test unit, replaced broken icemaker, problem fixed complete call"
We serviced a
VIKING OVEN
Model VDOF7301SS02
Near Palm Beach Gardens, FL 33418
Gaby
Job Details: 01/18/2024
Wrong part was sent ; ordrng 1 080968-000 (Fan)
We serviced a
THERMADOR RANGE
Model PCG486GD/16
Near Jupiter, FL 33478
Gaby
Job Details: 01/18/2024
Customer had power outage witch cause 2 left burner to not turn on. ; ordrng 2 00629722s and 1 00619016 (Control) and 1 Shipping
We serviced a
GENERAL ELECTRIC WASHER
Model GTW680BSJ6WS
Near Bal Harbour, FL 33154
Jessy
Job Details: 01/18/2024
"Customer complained washer leaking water bottom I checked washer water leak and water valve solenoid isnt closing, dripping water inside of spin basket and dripping on wash ring and its filling up with water leaking and coming from underneath washer I ordered water valve ; ordrng 1 Wh13X26637 (Water valve)"
We serviced a
KENMORE WASHER
Model 41741122410
Near North Bay Village, FL 33141
Jessy
Job Details: 01/18/2024
Customer complained washer Soap dispenser and bleach dispenser are broken I checked washer Soap dispenser and bleach dispenser and the Washer Dispenser Drawer Handle Frame is broken at the top I ordered Washer Dispenser Drawer Handle Frame ; ordrng 1 137314510 (Washer Dispenser Drawer Handle Frame)
We serviced a
SAMSUNG ELECTRON DRYER
Model DV448AEP/XAA
Near Coral Springs, FL 33065
Antonio
Job Details: 01/18/2024
"Customer complaint dryer is making loud grinding noises The problem was the pulley. Previously, two rollers and the drum had been replaced. It was replaced with available stock. It was diagnosed in front of the customer and it no longer makes a squealing noise.; used 1 DE634A (Idler Pulley) from stock"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW460ASJ6WW
Near Deerfield Beach, FL 33442
Antonio
Job Details: 01/18/2024
"Customer complaint the water wont drain completely when the cx is doing heavy laundry| RECALL AV The first fault and the only one the client had was that he did not fill the basket with enough water. Now, after correcting the problem, the client called indicating that it now jumps and leaves his clothes wet. The problem now is the suspensions, it is recommended to replace them.; ordrng 4 WH01X26970 (BALL JOINT UPPER)s and 2 WH16X26911 (ROD & SPRING ASSEMBLY LEFT - WHITE)s and 2 WH16X26910 (ROD & SPRING ASSEMBLY RIGHT - GREEN)s"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23J9011SG/AA
Near Pompano Beach, FL 33062
Alex
Job Details: 01/18/2024
Water despencer adjustment
We serviced a
UNKNOWN REFRIGERATOR
Model GABY KNOWS
Near Jupiter, FL 33458
Gaby
Job Details: 01/18/2024
Wrong door arrive. The door that was sent was for refrigerator not freezer.; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Wilton Manors, FL 33305
Alex
Job Details: 01/18/2024
No defrost in ff section( timed defrost in settings!); ordrng 1 W11033168 (Ff Defrost sensor)
We serviced a
ELECTROLUX WASHER
Model UY
Near Miami Beach, FL 33139
Jessy
Job Details: 01/18/2024
Customer complained washer door gasket has a tear I checked washer and door gasket the bottom of gasket has a tear and the model and serial number is faded off ; ordrng 1 134616100 (Washer Door Boot)
We serviced a
SUMMIT REFRIGERATOR
Model SPR627OS-CSS
Near Key Biscayne, FL 33149
Francisco
Job Details: 01/18/2024
NOT COOLING, test unit found refrigerant leak on evaporator, called Summit tech line, spoke with Emilio, he say give receipt to Customer, and the Customer have to call Summit, service call, complete call"
We serviced a
OTHER COOKTOP
Model H
Near Miami, FL 33147
Jessy
Job Details: 01/17/2024
Office is going to reschedule call; saved tckt
We serviced a
LG ELECTRONICS REFRIGERATOR
Model LMXS30796S/00
Near Miami, FL 33177
Francisco
Job Details: 01/17/2024
"Ice in ice maker seems to be melting and there is a leak under the freezer, test unit found shorted compressor, order compressor, and dryer, allow extra time and labor, reschedule call ; ordrng 1 TCA36511303 (Refrigerator compressor) and 1 W10143759 (Dryer)"
We serviced a
KALAMERA WINE COOLER
Model n/a
Near Palmetto Bay, FL 33157
Francisco
Job Details: 01/17/2024
"It is not cooling, the compressor is bad., test unit found bad compressor, have to be replaced, unit have R600, we dont work on R600, called assurion spoke with Tom, he is going to assign call to another company, complete call"
We serviced a
FRIDIAIRE RANGE
Model GCRE3060AFF
Near West Palm Beach, FL 33412
Igor
Job Details: 01/17/2024
"Error F11Control Panel and Control Board to be replaced ; used 1 5304523298 ( Control panel), and 1 5304516862 ( Control board assembly) from stock"
We serviced a
C DISHWASHER
Model `
Near Wellington, FL 33414
Igor
Job Details: 01/17/2024
Panel replaced ; used 1 W11460962 ( Panel-UI) from stock
We serviced a
SAMSUNG DRYER
Model DVE50T5300C/A3-00
Near Marathon, FL 33050
Antonio
Job Details: 01/17/2024
"Customer complaint shuts off CONTROLS-POWER / START BUTTON NOT WORKING Part NumberDC93-00823BDescriptionAssembly Wire Harness-main;dryer-lTim from NEW authorized ordering the indicated part because the main motor and pc board did not work, the unit keeps turning off, diagnose the wall voltage and it is fine, the power cable has continuity, the control panel works, all that remains is to replace the wire harness.7867191612; ordrng 1 DC93-00823B (Wire Harness-main;dryer-l)"
We serviced a
WHIRLPOOL DRYER
Model AGD4475TQ1
Near Miami, FL 33176
Jessy
Job Details: 01/17/2024
"Customer complained dryer not turning on I checked dryer gas coils they have proper resistance the igniter has proper resistance all the fuses have proper resistance door switch has proper resistance when I started checking timer, it doesnt have proper power coming out; ordrng 1 W10185971 (Dryer Timer)"
We serviced a
SAMSUNG ELECTRON OVEN
Model NE63T8711SS
Near Miramar, FL 33027
Alex
Job Details: 01/17/2024
Adjusted cooling fan motor
We serviced a
KITCHEN AID FREE STANDING IC
Model KUIX535HPS00
Near Miami, FL 33165
Francisco
Job Details: 01/17/2024
"NOT MAKING ICE, test unit found shorted water valve, and grid, order parts, reschedule call ; ordrng 1 W10870921 (Valve) and 1 W10783275 (Grid-assembly)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model DDT700SSN2SS
Near Plantation, FL 33325
Alex
Job Details: 01/17/2024
Sometimes not switching between sprayarms; ordrng 1 WD19X26398 (Diverter port) and 1 WD12X25864 (Adapter) and 1 WD19X25637 (Diverter) and 1 WD21X27998 (Control) and 6 WD12X26146 (Wheels)s
We serviced a
SAMSUNG ELECTRON OVEN
Model NE59M4310SS-AA
Near Plantation, FL 33322
Alex
Job Details: 01/17/2024
New issue!Upper button on touch pad doesnt respond; ordrng 1 DG34-00041A (Membrane)
We serviced a
LG REFRIGERATOR
Model LFDS22520S/04
Near West Palm Beach, FL 33415
Igor
Job Details: 01/17/2024
Condenser blades cleanedEvaporator fan to be replaced ; ordrng 1 EAU65058315 (Fan motor) and 1 4810JJ2005A (Motor bracket) and 1 5901JJ1005A (Fan blade) and 1 5040JA2004B (Damper) and 1 5040JA2009B (Damper)
Near West Palm Beach, FL 33409
Gaby
Job Details: 01/17/2024
Parts pick
We serviced a
BOSCH DISHWASHER
Model SHP865ZP5N/01
Near Wellington, FL 33414
Gaby
Job Details: 01/17/2024
"Put unit into a rinse cycle, check water level, check drain pump and heater check drainage. Tech could not duplicate issue, no error message was found. **told customer to record if water stay inside machine after cycle finished"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF45R6100AC/US-03
Near Big Pine Key, FL 33043
Antonio
Job Details: 01/17/2024
"Customer complaint During the spin cycle the drum is very loud. It seems unbalanced OPERATIONS-UNBALANCED/VIBRATE/SHAKE, NOISE-NOISE DURING WASH CYCLE Techline (MC) tech called in with left weight broken on the front of the washer. Did a techsee with tech verified weight is broken and mounting bolt also broken advised tech to order partsMark From NEW; ordrng 1 DC67-00999A (Washer counterweight) and 3 DC97-02412A (Washer bolt)s and 3 DC61-00201A (Washer nut)s"
We serviced a
SAMSUNG ELECTRON DRYER
Model DV50R5400V/A3
Near Miami, FL 33155
Jessy
Job Details: 01/17/2024
Customer complained dryer not heating I checked dryer and their stuck relay on Mai control board dryer comes on by itself when door is closed theres a stuck relay on the main control board ; ordrng 1 DC92-01729W (Main control)
We serviced a
MIELE DISHWASHER
Model G4281SCVI
Near North Miami Beach, FL
Alex
Job Details: 01/17/2024
Water valve not closing; saved tckt
We serviced a
LG RANGE
Model LSGL6335F/00
Near Wellington, FL 33414
Gaby
Job Details: 01/17/2024
Unit need new knob for left front and rear burner. ; ordrd 2 aez75853719 (Knob)s