We serviced a
VIKING REFRIGERATOR
Model DFBB363L
Near Miami, FL 33132
Francisco
Job Details: 01/17/2024
"UNIT IS NOT COOLING | 1/2, test unit found bad freezer door rain, called Gary, reschedule call; saved tckt"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model DFE28JMKIES
Near Summerland Key, FL 33042
Antonio
Job Details: 01/17/2024
"Customer complaint freezer door gasket is pulling away from the door DOOR-NOT CLOSING/SEALING the freezer door does not close correctly, there is a fault in the Gasket, the part is replaced, it is diagnosed in front of the person who received me at the house, I tell him that he cannot open the freezer door for 2 hours so that it seals correctly."
We serviced a
VIKING DISHWASHER
Model DFUD042
Near Miami, FL 33132
Jessy
Job Details: 01/17/2024
"Customer complained dishwasher fills with water but doesnt start but if you up the door, you can see the spray arms moving with water coming out I checked dishwasher I did hear the dishwasher draining when I started to cycle I can hear the water feeling in the but it doesnt start when I open the door. I can see the spray on moving water coming out of called tech support and talk to Tom. He says that a door latch issue the check door latch its not latching properly sticking I order latch. ; ordrng 1 PD130032 (Door latch)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF18HFENBSR
Near Aventura, FL 33180
Alex
Job Details: 01/17/2024
Roaches shorting board beeping sound. Per Erick not covered
We serviced a
BOSCH DRYER
Model WTG86400UC/08
Near Key West, FL 33040
Antonio
Job Details: 01/17/2024
"Customer complaint The dryer shuts off before finished drying Error Code :DR It was found internally in the lint unit accumulated in the drainage system, the excess is removed and the unit remains working and heating."
We serviced a
SAMSUNG DRYER
Model DV48H7400EP/A2
Near Greenacres, FL 33467
Igor
Job Details: 01/17/2024
"Burnt thermostat and fusesParts replaced ; used 1 DC32-00007A ( Thermistor), and 1 DC47-00016A ( Dryer thermal cut off thermostat) from stock"
We serviced a
GE OVEN
Model JB690EF1ES
Near North Miami Beach, FL 33162
Alex
Job Details: 01/17/2024
Convection fan motor getting stuck; ordrng 1 WB26T10037 (Convection fan) and 1 WB02T10289 (Blade) and 1 WB02T10017 (Nut)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF25HMEDBWW
Near North Miami Beach, FL 33160
Alex
Job Details: 01/17/2024
Replaced door seal right
We serviced a
FULGOR MILANO REFRIGERATOR
Model n/a
Near Wellington, FL 33414
Gaby
Job Details: 01/17/2024
Check door of fridge to make sure its aligned with magnet. Test all components and unit is working fine.
We serviced a
AVANTI REFRIGERATOR
Model RA7306WT
Near Miami, FL 33137
Francisco
Job Details: 01/17/2024
"NOT COOLING |2/3, test unit found open relay, Gary is going to give estimate to Customer , complete call"
We serviced a
FRIDIAIRE DISHWASHER
Model FBD2400KS8B
Near Loxahatchee, FL 33470
Gaby
Job Details: 01/17/2024
Replace defective door switch.
We serviced a
SAM OVEN
Model NE58F9500SS
Near Boynton Beach, FL 33436
Igor
Job Details: 01/17/2024
Convention fan replaced; used 1 DG96-00110B ( Convection fan) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TB8
Near North Miami Beach, FL 33162
Alex
Job Details: 01/17/2024
FF Door seal ripped ; ordrng 1 242193212 (FF Door seal)
We serviced a
LG DRYER
Model DLEC855W
Near Miami Beach, FL 33141
Jessy
Job Details: 01/17/2024
I return to customer home to check dryer customer said the air came back te3 this is for the resettable thermistor so I reset dryer manually 2 times the and the error came back both times I pushed in resettable and put towels in dryer after four minutes the error came back again the issue is the resettable keeps shorting out I did ask Customer did she want me too replace a thermistor. She said no she doesnt want to spend any more money into the dryer she will replace
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFRT1821TS0
Near Miami, FL 33147
Francisco
Job Details: 01/17/2024
"NOT COOLING |2/3, test unit found refrigerator door gasket out, re-instead gasket set shelfs inside the refrigerator because was keeping door open, fix problem complete call"
We serviced a
AMANA HOME LAUNDRY ELE
Model NTW4516FW3
Near Key West, FL 33040
Antonio
Job Details: 01/17/2024
"Customer complaint stuck in rinse cycle, flashing wash, won't start, won't lock OPERATIONS-WASH CYCLE NOT WORKING PROPERLY, OPERATIONS-RINSE CYCLE NOT WORKING PROPERLY When I arrived at the customer's site, I stated that it did not rinse. Upon checking, I found the lid lock defective in addition to the other parts, replaced it, and diagnosed it after replacing the parts in front of the customer.; used 1 W11307244 (Washer Lid Lock Assembly) from stock"
We serviced a
VIKING RANGE
Model BESC305-6BSS
Near Pinecrest, FL 33156
Jessy
Job Details: 01/17/2024
Customer complained range right burner not working I checked range front right burner I checked range burner switch by checking power from L1 to L2 their 240 volts then H1 to H2 their 7.9 volts the burner switch is shorted Gary is going to do Parts research for the burner switch and call the customer would ask him if he can find it; ordrng 1 PB010144 (Burner switch)
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NQ70M6650DS/AA
Near Miami, FL 33180
Igor
Job Details: 01/16/2024
"Lamps burnt, to be replaced ; ordrng 2 DE96-01081A (Led lamp)s"
We serviced a
LG ELECTRONICS DRYER
Model DLEX3470V
Near Miramar, FL 33029
Antonio
Job Details: 01/16/2024
"Customer complaint The drying is not dryer the clothes and there's condensation build up and it's not heating. UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE If the unit is heating up, but the client indicates that it should do two or three cycles, she indicates that the duct was cleaned previously and her husband replaced the dryer duct from a rigid one to a flexible one, checked internally and found accumulated lint, removed it and Check the heater and it has continuity, after cleaning the unit internally and removing excess lint, diagnose the unit by confirming that the blower works but the air does not circulate outside the unit, overheating it. Explain to the customer that this happens when the duct is clogged. or continues to be clogged which causes the unit to overheat and not dry, the customer will contact the Vent Cleaning company. For humidity or condensation it is that the air conditioning grill was in the direction of the dryer causing humidity."
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45T6000AW/A5-54
Near Miami, FL 33170
Jessy
Job Details: 01/16/2024
"I return to customer home to recheck washer with tech support again and I talk to Dustin I told him about when I talk to Tim and he had me do the test on the door gasket to see how much plate was in door gasket when the basket is moving he said it was too much so he had me to replace the shocks now, the washer is actually vibrating more than the first time Dustin help me to do a test when the machine is in high speed spin, and the machine is level but vibrating. He told me that its the spin basket. To replace spin basket and rear tub; ordrng 1 DC97-21456B (Spin basket) and 1 DC97-21594B (Rear tub), states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR
Near Hollywood, FL 33021
Alex
Job Details: 01/16/2024
Replaced all parts . Possible issue with flipper and right door seal
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WV55M9600AW/A5-03
Near Weston, FL 33331
Antonio
Job Details: 01/16/2024
Customer complaint There is still a clicking noise when drum rotates from side to side during washing cycle NOISE-SCRAPING NOISE WHILE TUMBLING On my first visit I found a lead pencil in the tub drain hose now the sound comes from behind when I checked I found the stator defective and the rotor has defective magnetics which makes the sound when tumbling in the washer. It is recommended to order the indicated parts.; ordrng 1 DC97-19994A (Assembly Stator) and 1 DC97-20192A (Assembly Rotor)
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AV/US-03
Near Miami, FL 33177
Jessy
Job Details: 01/16/2024
I return to customer home to replace washer suspension rods with new parts I tested washer suspension rods and theyre working properly
We serviced a
KENMORE DRYER - ELECTRIC
Model 110870886012
Near Cutler Bay, FL 33157
Jessy
Job Details: 01/16/2024
I return to customer to replace dryer heating element and thermal cut off with new parts. I tested right in front of customer and it is heating properly.
We serviced a
LG REFRIGERATOR
Model LFX26596S
Near Pembroke Pines, FL 33029
Alex
Job Details: 01/16/2024
Replaced fiter cover provided by cx
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA45T3400AW/A4
Near North Miami, FL 33168
Igor
Job Details: 01/16/2024
"checked machine, shaking and vibrating suspension roads to be replaced; ordrng 2 DC97-16350T (Washer suspension Rod and Spring assembly)s and 2 DC97-16350S (Washer suspension Rod and Spring assembly)s"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF260BEAESR/AA05
Near Opa-locka, FL 33054
Francisco
Job Details: 01/16/2024
"It doesn't cool in the fresh food section, the top section., test unit found fresh food side not cooling, order evaporator cover, temperature sensor, and leakage kit, adviser Customer have to defrost refrigerator, reschedule call ; ordrng 1 DA97-12609C (Ref fresh food evaporator cover) and 1 DA32-10104N (Ref temperature sensor) and 1 DA82-01415A (Leakage kit)"
We serviced a
LG FREEZER
Model LSXC22396S/04
Near Miami, FL 33185
Francisco
Job Details: 01/16/2024
"APART ON THE ICEMAKER BROKE, test unit found ice container broken, called Square Trade, spoke with Alex, they going to send part to Customer home, complete call"
We serviced a
MAGIC CHEF WASHER DRYER COM
Model MCSCWD27W5-B
Near Tamarac, FL 33321
Antonio
Job Details: 01/16/2024
"Customer complaint LEAKING WATER The parts are installed in the unit, it is diagnosed and there is no leak in the diagnosis, it is recommended that the client perform tests, the other recommendation is that they try to install the two water lines because it only has hot water and it is connected to the cold water valve."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263TEAESRIAA
Near Pembroke Pines, FL 33028
Alex
Job Details: 01/16/2024
Insulaion problem. Per Mark fridge goes for buy out
We serviced a
LG ELECTRONICS DRYER
Model DLEX8100V
Near The Crossings, FL 33186
Jessy
Job Details: 01/16/2024
Customer complained dryer making a weird noise. I checked dryer and the drum support roller on the front bulkhead to the left is worn out I used truck stock part then I remove the roller then placed it with a new roller says tested dryer front of customer it is working properly not making noise anymore. Dryer is working properly. ; used 1 DC97-16782A (Support roller) from stock
We serviced a
SAMSUNG ELECTRON WASHER
Model WV60M9900AV/A5-02
Near Miami, FL 33165
Jessy
Job Details: 01/16/2024
Customer complained washer error suds I checked washer over suds by putting washer diagnostic testAnd the error SC drain issue I checked drain hose no kinks but drain filter was full of lint I removed lint and all the other debris then tested washer again and it draining properly now
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF530PGMCC
Near Cooper City, FL 33328
Alex
Job Details: 01/16/2024
Replaced main pcb
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF45R6100AW/US-01
Near Oakland Park, FL 33334
Antonio
Job Details: 01/16/2024
"Customer complaint keeps dripping water into drum even if unit is off - was getting 4c error OPERATIONS-WATER FILL OVERFILL NO FILL The water valves are installed, the client will be doing tests and any problem will call again at this time they are working."
We serviced a
GENERAL ELECTRIC HOME COOKING ELE
Model JB655EK1ES
Near Lauderhill, FL 33313
Alex
Job Details: 01/16/2024
Lf and Rf burners stay high even on low . Lf burner inner ring not comming on; ordrng 1 WB30X24111 (Lf burner) and 1 WB24X25013 (Lf switch) and 1 WB24X25013 (Rf switch)
We serviced a
VIKING REFRIGERATOR
Model DFBB363L
Near Miami, FL 33132
Francisco
Job Details: 01/16/2024
"NOT WORKING (Dispatch Type: Original), test unit found refrigerant leak on evaporator, and stock compressor, called Gary, have to order compressor, evaporator, dryer, reschedule call, allow extra time and labor Viking refrigerator ; saved tckt"
We serviced a
SUBZERO REFRIGERATOR
Model 700BR
Near Miami, FL 33133
Francisco
Job Details: 01/16/2024
"$159- NOT COOLING, test unit found refrigerant leak on evaporator, have to replace evaporator, compressor, heat exchanger, and dryer, Customer is going to call back, collected $159, service call, complete call"
We serviced a
LG ELECTRONICS HOME LAUNDRY ELE
Model WM8000HWA
Near Miami, FL 33165
Igor
Job Details: 01/16/2024
"Machine operation checked Calibration procedure performed Spinning checked at 115 rpm, no strange sound detected Customer agreed the sound is normal Customer instructed to record video if sound comes again"
We serviced a
VIKING OVEN
Model VEDO5302TSS
Near Miami Beach, FL 33140
Jessy
Job Details: 01/16/2024
I return to customer home to replace oven door gasket with new oven door gasket I tested oven at 350 and it holding temperature now
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Fort Lauderdale, FL 33311
Antonio
Job Details: 01/16/2024
Customer complaint Techline (MC) tech called in with cannot remove tub nut and tub was damaged trying to get tub nut off. Did a techsee with tech verified unit will need a spin basket advised tech to order spin basket WH49X27327 for repair; ordrng 1 WH49X27327 (Washer Spin Basket Assembly)
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28T5001SR/AA
Near North Bay Village, FL 33141
Francisco
Job Details: 01/16/2024
"Water leaking in to the ice, test unit found broken ice maker, order icemaker, reschedule call ; ordrng 1 DA97-07603B (Ref ice maker assembly)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF22K9381SR
Near Hillsboro Beach, FL 33062
Alex
Job Details: 01/16/2024
Replaced all parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Miami Gardens, FL 33056
Francisco
Job Details: 01/16/2024
"UNIT IS NOT COOLING,test unit found faulty parts, order parts, reschedule call ; ordrng 1 17791417sp (Refrigerator thermistor) and 1 W10594330 (Ref electronic damper) and 1 W10503278 (Ref electronic control board)"
We serviced a
WHIRLPOOL DRYER
Model WED9270XW1
Near Miami Beach, FL 33140
Jessy
Job Details: 01/16/2024
I return to customer home to replace dryer fuses with new fuses I tested dryer in front of customer and let him see the element turn on the dryer is working properly
We serviced a
LG ELECTRONICS DISHWASHER
Model LDP6809SS
Near Miami, FL 33133
Igor
Job Details: 01/16/2024
Water stays at the bottom Pump is not draining Pump to be replaced ; ordrng 1 ABQ75742501 (Dishwasher drain pump)
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45R6100AC/ US
Near North Miami Beach, FL 33162
Jessy
Job Details: 01/16/2024
I return to customer home to replace washer door gasket with new washer door gasket when took front panel off I could see that the washer is very rusty inside so called tech support and talked to Tim on virtual video I let him see the door gasket and all the rust Tim see if the customer has let this leak go on for years and he can see why shes dragging the clothes across the door gasket to break door gasket. Hes denied coverage due to customer abuse thats why I called because the lip of the front panel was so rusty and thick I knew when I put this on it was going to break again. He told me to inform the customer to call customer service. and to let the customer know that she can get the repair done through Gator if she wants it done
We serviced a
GENERAL ELECTRIC WASHER
Model GFW450SPM1DG
Near Hallandale Beach, FL 33009
Antonio
Job Details: 01/16/2024
"Customer complaint The washer door wont close | RECALL AV door latch and plumger do not fit the part, no matter how much I try to adjust it, it does not close the clamp outside again, it is necessary to order the indicated parts.; ordrng 1 WH10X20821 (WASHING MACHINE DOOR LOCK) and 1 WH01X20823 (DOOR PLUNGER) and 1 WH08X10056 (GASKET OUTSIDE CLAMP)"
We serviced a
KENMORE WASHER
Model 11022352512
Near Miami, FL 33176
Antonio
Job Details: 01/15/2024
Customer complaint NOISE/ VIBRATION The part is replaced in the unit and it is diagnosed in front of the customer. The unit works correctly. The unit is calibrated and diagnosed. The vibration it has now is completely normal.
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80R5060US/AA-00
Near Miami, FL 33176
Antonio
Job Details: 01/15/2024
"Customer complaint leaking - underneath LEAK-LEAK WATER FROM BOTTOM/UNDERNEATH, LEAK-LEAK WATER/STEAM FROM DOOR/FRONT The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly."
We serviced a
MAGIC CHEF WASHER
Model MCSTCW17W5
Near ,
Antonio
Job Details: 01/15/2024
"Customer complaint LEAKING WATER water leak in the hose from the tub to the drain has a hole, call MCS and talk to Mila they will send the part if they locate it at the office, they did not provide me with the part number because I did not have identification and the parts department She could not confirm availability, she indicates that if they locate her they will send her to the office.Mila; ordrng 1 00000000 (Hose Tub to Drain)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE27JSMAFSS
Near Miami, FL 33186
Francisco
Job Details: 01/15/2024
"Double door isn't closing properly. There is a spring that allows it to close . . ., test unit replaced broken flipper, complete call"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESG/AA
Near Miami Gardens, FL 33056
Alex
Job Details: 01/15/2024
Replaced ff evaporator . Installed UV charge port
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7201SR/AA
Near Miami, FL 33182
Francisco
Job Details: 01/15/2024
"1818250634, , Still not working after the tech came. Ice maker not making ice properly, after/RECALL, test unit ice container full of ice, try ice dispensing ok, complete call"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF260BEAESR/AA05
Near Opa-locka, FL 33054
Francisco
Job Details: 01/15/2024
"It doesn't cool in the fresh food section, the top section., test unit found freezer working fine, but fresh food side temperature on 61F, evaporator fan cover frozen, take pictures, this call is only for diagnostic, complete call; eml tckt failed"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA50R5400AV/US-03
Near Miramar, FL 33027
Antonio
Job Details: 01/15/2024
"Customer complaint overfilling an unbalanced; error code UC UB OPERATIONS-UNBALANCED/VIBRATE/SHAKE Error Code :UC/UB the suspensions in the unit are replaced, calibration is performed, the unit works correctly, the client will be carrying out tests with washing cycles."
We serviced a
LG ELECTRONICS HOME LAUNDRY ELE
Model WM1815CS
Near Pembroke Pines, FL 33028
Antonio
Job Details: 01/15/2024
"Customer complaint Washer will not finish a cycle, does not drain The part in the unit is replaced. It is diagnosed in front of the client. Unit works correctly. customer will be performing washing cycles on the unit to confirm its operation"
We serviced a
SAMSUNG ELECTRON FREEZER
Model RF28K9070SR/AA
Near Pembroke Pines, FL 33026
Alex
Job Details: 01/15/2024
"Replaced ice room sensor, ice maker, main control"
We serviced a
FULGOR MILANO DISHWASHER
Model n/a
Near Miami, FL 33127
Alex
Job Details: 01/15/2024
Unit not comming on; ordrng 1 1d0000788 (Lock) and 1 1d0000846 (Ui)
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA54R7200AW/US-03
Near Fort Lauderdale, FL
Antonio
Job Details: 01/15/2024
"Customer complaint The unit is unbalanced OPERATIONS-UNBALANCED/VIBRATE/SHAKE Error Code :UE the suspensions in the unit are replaced, calibration is performed, the unit works correctly, the client will be carrying out tests with washing cycles."
We serviced a
SUB ZERO REFRIGERATOR
Model 642/F
Near Sunny Isles Beach, FL 33160
Alex
Job Details: 01/15/2024
Rewired shorted wire
We serviced a
LIEBHERR REFRIGERATOR
Model 0900421-04
Near Miami Beach, FL 33140
Francisco
Job Details: 01/15/2024
"Customer called back - Ice Maker still not working after troubleshooting and water setting, test unit replaced foulty water valve, complete call"
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE63T8111SS
Near Miramar, FL 33025
Alex
Job Details: 01/12/2024
Replaced all parts
We serviced a
VIKING DISHWASHER
Model BDW302SS
Near Hialeah, FL 33015
Alex
Job Details: 01/12/2024
Cleared drain pump .
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23M8570SR
Near Hollywood, FL 33024
Alex
Job Details: 01/12/2024
Frosted ice room. Ripped door sealsLow preassure from reverse osmosis; ordrng 1 DA97-15249C (Right door seal) and 1 DA97-15249C (Left door gasket) and 1 Silicone and 1 DA97-13718C (Ice maker)
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Miami, FL 33143
Antonio
Job Details: 01/12/2024
"Customer complaint GETS REALLY REALLY HOT /SEES LINT DEEO IN IT/ 648 DAYS LEFT OF WARRANTY The unit is heating up more than normal, it does not regulate the temperature, there are faults with the output board and the thermistor, it is recommended to replace the indicated parts. Note: Client indicates that he called the office and indicated the serial number and they told him that the unit is under warranty. .Output board thermistor.; ordrng 1 D513797P (Dryer ASSY,DRYER OUTPUT CONTROL) and 1 D510523 (Dryer ASSY THERMISTOR-BLK)"
We serviced a
FRIGIDAIRE FREEZER
Model FFSS2315TPO
Near Weston, FL 33327
Alex
Job Details: 01/12/2024
Replaced all parts
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF265BEAESG/AA01
Near Miami, FL 33155
Francisco
Job Details: 01/12/2024
"dispenser is not working. ice maker works cant hear the motor when trying to get ice or water, test unit found dispenser control not dispensing water or ice, and broken ice container, order parts, reschedule call ; ordrng 1 DA97-12604D (Ref ice container assembly) and 1 DA97-17342B (Ref dispenser control panel assembly) and 1 DA82-02696A (Ref ice maker service kit)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28JBEDBSG/AA
Near Tamarac, FL 33321
Alex
Job Details: 01/12/2024
Adjusted pantry door and connector
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF261BEAESP
Near Plantation, FL 33322
Alex
Job Details: 01/12/2024
Replaced gasket
We serviced a
SPEED QUEEN DRYER
Model ATEE9ASP178TW01
Near Miami, FL
Antonio
Job Details: 01/12/2024
Customer complaint NOT DRYING / 1802 DAYS LEFT OF WARRANTY The customer unit reported the dryer but it works. What the customer stated was with the washing machine. The personnel who installed it did not remove the front tub adjustment support. This causes it to not spin. Check that the rear bolts have been removed. Diagnose the problem. unit facing the client unit remains working correctly
We serviced a
KENMORE DRYER
Model 11087562601
Near North Bay Village, FL 33141
Antonio
Job Details: 01/12/2024
"Customer complaint NOT HEATING Customer approved the parts, they are installed in the unit since I have them in stock, the unit remains working and warming up, payment is collected through the iwallet app554.59; used 1 WP8544771 (Dryer heating element), and 1 279973 (Dryer thermal cut-off fuse kit) from stock"
We serviced a
SAMSUNG ELECTRON OVEN
Model NE59M4310SS-AA
Near Plantation, FL 33322
Alex
Job Details: 01/12/2024
"Per Cx at this time front burners stay high on low Also replaced Lf,Rf switches - need it backJob is complete ; ordrng 2 Dg44-01006b (Switch RF,LF)s"
We serviced a
IKEA DISHWASHER
Model n/a
Near Miami, FL 33161
Antonio
Job Details: 01/12/2024
"Customer complaint STEAL LIKING FROM DISHWASHER, tenant tells me that there is a water leak and it goes to the kitchen stove, check the unit and adjust the motor sump since the leak was between the seal and the edge of the hole and was dripping the last time I visited. I installed the part that was left working, then carried out a diagnosis with a washing cycle in front of the tenant and there was no leak."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28NHEDBSR
Near Fort Lauderdale, FL 33315
Alex
Job Details: 01/12/2024
Replaced all parts
We serviced a
VIKING REFRIGERATOR
Model VCBB5362RSS
Near Miami Shores, FL 33138
Francisco
Job Details: 01/12/2024
"DOES NOT GO LOWER THAN 46 DEGREES/ SAME PROBLEM / RECALLFC, when arrived freezer was on 1F, and refrigerator 39F, compressor was very hot, explained him wait until Monday if dont go to 37, the compressor has to be replaced, complete call"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN0WW
Near Miami Gardens, FL 33055
Antonio
Job Details: 01/12/2024
"Customer complaint the washer soap dispenser is not working properly , not dispensing the substance properly . The ordered parts are installed and diagnosed in front of the customer. unit is working without problems."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF23M8070SR/AA04
Near Miami, FL 33185
Francisco
Job Details: 01/12/2024
"REWORK 1658073210 REWORK 1803346154 REWORK 1805622519 final diagnosis for NLP/RECALLFC . . ., test unit replaced foulty icemaker, auger motor, and main board, problem fixed complete call"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNE27JSMAFSS
Near Miami, FL 33186
Francisco
Job Details: 01/11/2024
"Double door isn't closing properly. There is a spring that allows it to close . ., test unit found broken flipper order part reschedule call; ordrng 1 WR17X25027 (Ref flipper assembly)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW750CPL1DG
Near Pembroke Pines, FL 33028
Antonio
Job Details: 01/11/2024
"Customer complaint Detergent is not going down water is not being dispensed correctly is not filling up as it should display is working intermediately main board and water valve are installed, disganostic is carried out using the smart soap dispenser in Auto and only used a towel to dispense with soap and it was satisfactorily filled with water and I used the necessary soap, if the client wants more depth of water, you must use the Deep Fill option on the panel so that it fills with more water, otherwise I complete the cycle with the towel provided by the person who was in the house at the time."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF25HMEDBSR/AA-10
Near Lauderhill, FL 33319
Antonio
Job Details: 01/11/2024
"Customer complaint leaking water DISPENSER-LEAKING WATER Unit has a leak in the ice maker area and falls on the chute or dispenser, ice maker is freezing. It is recommended to replace ice maker, chute, gasket and auger motor.; ordrng 1 DA97-12594A (Refrigerator dispenser ice chute cap and gasket assembly) and 1 DA97-15217D (Refrigerator Ice Maker Assembly) and 1 DA97-12540G (Samsung Assembly Case Auger Motor) and 1 DA97-08680G (Samsung Assembly Case Ice Route)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA02
Near Miami, FL 33131
Francisco
Job Details: 01/11/2024
"DRIPPING FROM WATER DISPENSER/ ICE DISPENSER NOT WORKING / CUSTOMER MIGHT HAVE WATER FILTER TO INSTA, test unit not dispensing cube, or crush ice, water ok, have to replaced auger motor assembly, called Gary Customer is going to call back, complete call"
We serviced a
MAYTAG HOME LAUNDRY ELE
Model MEDC465HW0
Near Tamarac, FL 33321
Antonio
Job Details: 01/11/2024
"Customer complaint 1817119205, , in the middle of dry cycle it stop completely when trying to push the turn on button its not working CONTROLS-POWER / START BUTTON NOT WORKING Thermister was found burned and the heater charred. When checking back I found a lot of accumulated lint. I recommended to the client that they should check and maintain the duct since if it is clogged the air in the dryer is not circulating. Client will contact a vent cleaning company. I am telling you this recommendation since it was the cause of damage to the old replaced parts in the unit, now it is heating but you should clean the duct as soon as possible."
We serviced a
GENERAL ELECTRIC WASHER
Model GTW330ASK0WW
Near Coral Springs, FL 33067
Antonio
Job Details: 01/11/2024
"Customer complaint squeaking noise, rocks and shakes, Will not complete cycle UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE The suspensions in the unit are replaced, the washing cycle is carried out, the unit works correctly, the client will be carrying out tests with washing cycles to confirm its operation."
We serviced a
KENMORE REFRIGERATOR
Model 10651753710
Near Miami, FL 33130
Francisco
Job Details: 01/11/2024
"WATER FILTER POPS OUT | 1/2, test order broken water filter housing assembly, reschedule call ; ordrng 1 W11036340 (Ref housing assembly (gray))"
We serviced a
ASKO DISHWASHER
Model D5526
Near Miami, FL 33137
Alex
Job Details: 01/11/2024
Missing filter and filter holder; saved tckt
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF45R6100AW/US-01
Near Oakland Park, FL 33334
Antonio
Job Details: 01/11/2024
"Customer complaint keeps dripping water into drum even if unit is off - was getting 4c error OPERATIONS-WATER FILL OVERFILL NO FILL Unit has faults with the water valves, replacement is recommended, part numbers to request are included.; ordrng 1 DC62-30314K (Samsung Water Valve Hot) and 1 DC62-30312J (Samsung Water Valve Cold)"
We serviced a
KENMORE WASHER
Model 11021102011
Near West Park, FL 33023
Antonio
Job Details: 01/11/2024
Customer complaint LID/ DOOR BROKEN The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
ASKO DISHWASHER
Model D5524
Near Miami Beach, FL 33139
Alex
Job Details: 01/11/2024
Cleaned spray arm
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF263BEAESR/AA07
Near Miami, FL 33167
Francisco
Job Details: 01/11/2024
"making noise NOISE-NOISE, test unit last time dispenser door not working, order dispenser door, and cover, when came back to replace parts, found dispenser door disconnected, I ask Customer, and she say a previous company came because dispenser door open and close constantly, they disconnected, and never came back, called NEW tech line spoke with Tim, he is going to order left door because have a open wire, reschedule call; eml tckt failed"
We serviced a
GE REFRIGERATOR
Model GNE27JGMAFWW6
Near Biscayne Park, FL 33161
Alex
Job Details: 01/11/2024
New Flipper doesnt close correctly no matter whatPer Erick need to call field manager to reasigned to GE factory service ; eml tckt failed
We serviced a
GE OVEN
Model JT3000SF3SS
Near North Miami, FL 33181
Alex
Job Details: 01/11/2024
Replaced gasket
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF25HMEDBWW
Near North Miami Beach, FL 33160
Alex
Job Details: 01/11/2024
Also need right door seal; ordrng 1 DA97-05253U (Right door seal)
We serviced a
VIKING REFRIGERATOR
Model VCBB5362RSS
Near Miami Shores, FL 33138
Francisco
Job Details: 01/11/2024
"KEEPING TEMP AT 47 / NOT COOL ENOUGH / 159.00, test unit found shorted condenser fan motor, replaced condenser truck stock part #833697, charge Customer $750, complete call ; used 1 833697 (Condenser motor) from stock"
We serviced a
LG ELECTRONICS FREEZER
Model LRMVC2306S/01
Near Hollywood, FL 33021
Alex
Job Details: 01/10/2024
R600 freon freon leakLg tried to repair sealed system but no sucses ( picture)Sticker with model and serial is cut in half Per David need to upload pictures to service bench for review; eml tckt failed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Miami, FL 33132
Francisco
Job Details: 01/10/2024
"FREEZING TOO MUCH | , test unit order foulty freezer door, reschedule call ; ordrng 1 13109217S (Ref freezer door)"
We serviced a
SAMSUNG ELECTRON WASHER
Model WA54R7200AW/US-03
Near Florida City, FL 33034
Antonio
Job Details: 01/10/2024
"Customer complaint makes weird noises and would show an error saying the washer is unbalanced NOISE-SCRAPING 2/2 NOISE WHILE TUMBLING, OPERATIONS-UNBALANCED/VIBRATE/SHAKE unit has faults with the suspensions, it is calibrated but the unit has the balancing error. it is recommended to replace the indicated parts.; ordrng 4 DC97-16350V (Samsung Assembly Damper)s"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model DDT595SSJ5SS
Near Fort Lauderdale, FL 33312
Alex
Job Details: 01/10/2024
After breaker reset started to work
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7201SR
Near Fort Lauderdale, FL 33312
Alex
Job Details: 01/10/2024
Adjusted ice room Valve under the sink is leaking . Advised CX to change that valve and then adjusted water preassure 16 oz in 20 sec
We serviced a
SAMSUNG ELECTRON WASHER
Model WA50R5400AV/US-03
Near Miami, FL 33177
Antonio
Job Details: 01/10/2024
"Customer complaint unbalanced OPERATIONS-UNBALANCED/VIBRATE/SHAKE Error Code :UR the suspensions in the unit are replaced, calibration is performed, the unit works correctly, the client will be carrying out tests with washing cycles.; used 4 DC97-16350U (SUSPENSION) from stock"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF27T5501SR/AA51
Near Miami, FL 33175
Francisco
Job Details: 01/10/2024
"The Ice is not working at all | Is leaking water inside | ICE MAKER-NOT MAKING ICE/MAKING ICE . . ., test unit found shorted icemaker, replaced icemaker, and seal cabinet, use truck stock parts,(DA97-15217D icemaker, and DA81-05595A silicon, ), complete call ; used 1 DA97-15217D (Ice maker), and 1 DA81-05595A (Silicon) from stock"