We serviced a
GENERAL ELECTRIC WASHER
Model GFW650SPN1SN
Near Miami, FL 33165
Antonio
Job Details:
04/25/2024
"Customer complaint not starting but there is power, The recommended parts in the unit are replaced, it is diagnosed in front of the client, unit washes, drains and spins without problems, additional from the UI and the cycle does not jump from one side to the other. Customer made the unit accessible, after the parts are installed, the washing machine is left in position so that they place the dryer in its position."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNCFS
Near Hialeah, FL 33018
Francisco
Job Details:
04/25/2024
"ICE MAKER IS NOT MAKING ICE, replaced icemaker and water valve, that insurance send to Customer home, complete call"
We serviced a
LG ELECTRONICS HOME LAUNDRY ELE
Model WM3770HVA
Near Miami, FL 33174
Antonio
Job Details:
04/25/2024
"Customer complaint Leaking water UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE | RECALL AV, Hose is replaced in the unit is diagnosed in front of the client with a washing cycle and there are no traces of water leakage, I work correctly unit in the time I was making the diagnoses there was no water leak."
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF4267HARS
Near Pompano Beach, FL 33062
Alex
Job Details:
04/25/2024
Per cx freezing food in Flex zone compartment all the time and sometimes in FF compartment; ordrng 1 DA92-00146A (Main pcb) and 1 DA97-08430A (Flex zone damper) and 1 DA97-11704A (Ff evap cover with sensor)
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Coral Gables, FL 33134
Antonio
Job Details:
04/25/2024
"Customer complaint Days Left In Warranty 1664 | MAKING A HIGH PITCH NOISE,When turning the drum unit generates a squeal it was found that the pulley the rollers, shaft and glide have problems even though the lubric does not improve it is recommended to replace the indicated parts.; ordrng 1 D516792 (Dryer ASSY,IDLER LEVER BBS & WHEEL) and 1 RB170003 (Dryer KIT GLIDE 1992&NEWER SM DRYER) and 1 RB170002 (Dryer KIT ROLLER 1992 & NEWER SM DRYER) and 1 204253 (GREASE, SILICONE DOW 7 2OZ)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF30HDEDTSR/AA08
Near Miami, FL 33176
Francisco
Job Details:
04/25/2024
"TRANSFER VENDOR | FROZEN ON TOP, NOT MAKING ICE AT THE BOTTOM,test unit unit making ice ok, the problem is forming condensation on back of refrigerator, called Samsung tech support installed insulation on back of refrigerator, complete call"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM
Near West Palm Beach, FL 33411
Gaby
Job Details:
04/25/2024
Replace defective ice maker and test unit afterwards.W11645245W11700250
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNS/02
Near Fort Lauderdale, FL 33301
Alex
Job Details:
04/25/2024
Reset despencer - works ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SG
Near West Palm Beach, FL 33413
Igor
Job Details:
04/24/2024
"Door switch replaced, the issue persists, need more partsCall to Square trade and ordered parts ; ordrng 2 DA34-00043K (Door switch)s and 1 DA61-03769A (Magnet), used 1 DA34-00066C ( Door switch) from stock"
We serviced a
GENERAL ELECTRIC DRYER
Model DBSR453EB2WW
Near Miramar, FL 33027
David
Job Details:
04/24/2024
"Ge dryer-no start.Replace start switch assembly .Check function,normal operation"
We serviced a
BOSCH HOME LAUNDRY - E
Model WAT28401UC/20
Near Palm Beach, FL 33480
Igor
Job Details:
04/24/2024
"Found: rattling sound comes from the drain pumpCleaned drain pump filter, removed coins which made rattling soundCustomer instructed to clean drain filter monthly"
We serviced a
SAMSUNG ELECTRON DRYER
Model DV42H5200EF/A3-03
Near Miami, FL 33177
Antonio
Job Details:
04/24/2024
Customer complaint blowing cold air 2/2 The ordered parts are installed and diagnosed in front of the customer. unit is working without problems.
We serviced a
LG ELECTRONICS MICROWAVE
Model LMH2235ST/00
Near Miami, FL 33182
Jessy
Job Details:
04/24/2024
"I return to customer home to replace microwave with new magnetron I installed magnetron then tested microwave with a wet paper towel and it did not heat up then call Tech-Support and talk to Dustin to confirm if the first magnetron I put in is the reason why they can pass a diode and high-voltage few Shorted he said yes because when I heard the loud noise coming from the microwave, he had already shorted he said when I talk to Chris about installing the wrong magnet Tron. He should authorize me to come back with the correct magnetron and have me replace diode, capacitor, and high voltage fuse and I told him he did not. He just told me to replace the magnetron because it wasnt the right part so he told me to replace the diode capacitor and high voltage fuse because all those parts are dealing with the high side I said OK, and he did give me authorization to replace the parts can you please have Gary double check the parts when you come in thank you; ordrng 1 Eaf36358316 (High voltage fuse) and 1 6851W1A002D (Diode) and 1 0CZZW1H004B (Capacitor)"
We serviced a
LG REFRIGERATOR
Model LFX25974ST/01
Near Miami, FL 33156
Francisco
Job Details:
04/24/2024
NOT COOLING, test unit found internal refrigerant leak, not repairable, charge service call , complete call"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WF42H5200AF/A2-11
Near Miami, FL 33177
Antonio
Job Details:
04/24/2024
"Customer complaint IT IS NOT WASHING, THE UNIT IS NOT MAKING SPYN OPERATIONS-SPIN CYCLE NOT WORKING PROPERLY, Unit does not culminate the spin is frozen sometimes the start you have to press it so that it continued and other times you have to turn it off, the unit jump too much, it is recommended to replace the indicated parts; ordrng 2 DC66-00470B (Washer Shock Absorber Back)s and 2 DC66-00470A (Washer shock absorber Front)s and 1 DC92-01803C (Washer electronic control board) and 2 DC61-01257M (Washer suspension spring)s"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model DV56H9100EG/SAA2
Near Pembroke Pines, FL 33024
David
Job Details:
04/24/2024
"Samsung dryer-too long to dry.Check function.Contact tech support (Dustin).Run dianosis,passed.Control autho not given.No autho for parts."
We serviced a
SAMSUNG ELECTRON HOME COOKING GAS
Model NE63T8111SG
Near Weston, FL 33327
Alex
Job Details:
04/24/2024
RF burner stays high even on low settings; ordrng 1 DG44-01006C (LF burner switch)
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80N3030US
Near Hollywood, FL
Alex
Job Details:
04/24/2024
Drain pump is constantly on without error codes; ordrng 1 DD81-02638A (Main pcb)
We serviced a
BOSCH DISHWASHER
Model SHV68U53UC/F2
Near Miami, FL 33132
Jessy
Job Details:
04/24/2024
I return to customer home to replace dishwasher door gasket with new dishwasher door gasket I installed dishwasher door gasket then I tested dishwasher and the gasket is sealing properly
We serviced a
SPEED QUEEN DRYER - ELECTRIC
Model ADE6HRYS177TW01
Near Coral Gables, FL 33146
Antonio
Job Details:
04/24/2024
"Customer complaint DOOR OPEN ER/ NO HEAT Installed the part recommended by speed queen, it is diagnosed in front of the client unit no longer shows the error, does not sound or generates noise and heats up correctly."
We serviced a
SAMSUNG RANGE - GAS
Model NE63A6511SS/AA
Near Riviera Beach, FL 33407
Gaby
Job Details:
04/24/2024
"Found burners are working fine, but switches needed to be replaced.; ordrng 1 DG44-01006C (Swich) and 1 DG44-01006D (Switch)"
We serviced a
VIKING WINE COOLER
Model VCWB300RSS
Near Palm Beach, FL 33480
Gaby
Job Details:
04/24/2024
Unit lower evaporator fan not working. ; ordrng 1 063491-000 (Fan) and 1 Shipping
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TS
Near Lake Worth Beach, FL 33460
Igor
Job Details:
04/24/2024
"Handle replacedOperation checked Unit works okay ; used 1 5304509434 ( Handle, stainless) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 59672383411
Near Miami, FL 33186
Francisco
Job Details:
04/24/2024
"Freezer is not working COOLING-PRODUCING FROST/ICE, test unit order foulty parts, reschedule call, allowed extra time and labor; ordrng 1 W10698202 (Ref flipper assembly) and 1 W10341329 (Ref water inlet valve assembly) and 1 W10460280 (Ref evaporator fan) and 1 W10818010 (Ui assy-bk,s) and 1 W10764668 (Ref icemaker)"
We serviced a
SAMSUNG ELECTRON DRYER
Model DV42H5000EW/A3-04
Near Miami, FL 33127
Jessy
Job Details:
04/24/2024
I return to customer home to replace dryer control board with new part I installed dryer control board then I tested dryer and it is working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Miami, FL 33155
Antonio
Job Details:
04/24/2024
"Customer complaint not working, Unit has flaws with the balance, the problem lies in the suspensions and the dampening pads, its replacement is recommended.3055526056 ; ordrng 1 W11130362 (Washer Suspension Rod Kit) and 4 WP8564458 (Washer Sound Dampening Pad)s"
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model WA45T3400AW/A4
Near Lauderhill, FL 33319
David
Job Details:
04/24/2024
"Samsung washer-shaking.Replace shocks.Check function,normal operation.Advised customer to watch unit for operation and leaks"
We serviced a
ZEPHYR RANGE HOOD EXHAU
Model AK9246BS
Near North Palm Beach, FL 33408
Gaby
Job Details:
04/24/2024
Replace 2 blower and Control panel.
We serviced a
BOSCH RESIDENTIAL REFR
Model n/a
Near West Palm Beach, FL 33401
Igor
Job Details:
04/24/2024
"Found: Icemaker delivers water, the rear wall of the freezer ic covered with frost, temperature in freezer iz about 18°FConcluded- evaporator fan failed Called to technical support, got the part number; ordrng 1 12023002 (Evaporator fan)"
We serviced a
LG ELECTRONICS WASHER DRYER COM
Model NE59J7750WS
Near North Lauderdale, FL 33068
David
Job Details:
04/24/2024
"Wrong part sent.Ordered right part at service call.Reorder element.; ordrng 1 Dg47-00066a (Element), states that autho needed"
We serviced a
LG WASHER
Model WM4000HBA
Near West Palm Beach, FL 33412
Gaby
Job Details:
04/24/2024
"Unit is draining fine, customer complained is water is staying in softener dispenser. Dispenser is clogged from leftover softener. Advise customer to clean periodically. Put unit into diagnostic and valves are working fine.5221ER1003S"
We serviced a
LG RANGE - GAS
Model n/a
Near Boynton Beach, FL 33472
Igor
Job Details:
04/24/2024
"Control board replaced Display replaced Operation checked Unit working fine ; used 1 EBR89296001 ( PCB assembly main), and 1 AGM30025901 ( Controller assembly) from stock"
We serviced a
SAMSUNG WASHER
Model WF45T6000AV/AS
Near North Miami, FL 33168
Jessy
Job Details:
04/24/2024
"Customer complained washer drain hose leaking I checked washer drain hose and customer modified air with a pipe to stop the leak when looked up part number, I couldnt find it on the diagram. I called Samsung Tech Support to talk to someone in the parts division. It was not open yet they dont open till 9 am when I explained it to the customer that the office will call him back with a estimate to repair the door drain hose he said heat out. I came with the part and he cant wait. Hes just gonna replace washer. He cant wait 3 to 5 days he have someone moving in Monday I did collect the service fee."
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80F600UTB
Near Miami, FL 33179
Alex
Job Details:
04/24/2024
Heavy and smart auto blinking againPer Jeff need whole sump pump; ordrng 1 DD82-01065B (Sump pump)
We serviced a
GE PROFILE REFRIGERATOR
Model PFSS6PKXESS
Near Miami, FL 33138
Alex
Job Details:
04/24/2024
No defrostBroken despencer Ripped gasket ; ordrng 1 WR55X11055 (Main pcb) and 1 WR24X10213 (Freezer door seal) and 1 WR13X10737 (Dispenser) and 1 WR23X10582 (Defrost sensor) and 1 WR02X12591 (Bimetal)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2315TS0
Near Miami, FL 33177
Francisco
Job Details:
04/23/2024
"The filter needs to be replaced, but the filter wont come out - cx has already tried many . ., test unit order foulty water filter housing, reschedule call ; ordrng 1 242009601 (Ref water filter housing)"
We serviced a
SAMSUNG ELECTRON HOME COOKING ELE
Model NE58K9430SS/AA-01
Near Miami, FL 33177
Jessy
Job Details:
04/23/2024
"I return to customer home to replace range burner switch with new burner switch I installed burner switch then tested range burner and the auto portion is still turning on, but the inside of the burner does not so I took the top off access the burners and the large dual burner on the right is intact. Nothing wrong with it as resistant so I went back to the wiring harness for all of Burner switches. This is the one Ive been doing a lot. Do you have to replace the wiring harness for the burner switches. I called Tech-Support and talk to Mark he authorized for me to replace the wiring hornist for the burner switches ; ordrng 1 DG96-00322A (Burner switches wiring harness)"
We serviced a
KITCHENAID COOKTOP OR RANGE
Model KGRS206XSS3
Near Miami, FL 33177
Antonio
Job Details:
04/23/2024
"Customer complaint TRANSFER VENDOR | BURNERS NOT WORKING. ; The electrodes of the LF and RR burners do not work no matter how much I try to clean them, the others do not work correctly if they are working, the parts to be ordered are included.; ordrng 1 WPW10345917 (IGNITOR/ORIFICE ASSEMBLY (9.5K (LF)',) and 1 WPW10345910 (IGNITOR/ORIFICE ASSEMBLY (5K (RR)',)"
We serviced a
GENERAL ELECTRIC DRYER
Model GTX18ESSJ0WW
Near Miramar, FL 33027
David
Job Details:
04/23/2024
Ge dryer-noise during dry.Check function.Bad suspension.Order slides/rear bearings.; ordrng 1 We04x24815 (Felt trap) and 1 We1m462 (Bearing) and 2 We03x37320 (Slides)s and 2 We03x337919 (Slide)s and 1 We3m56 (Bearing)
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45R6100AW/US-00
Near Miami, FL 33175
Antonio
Job Details:
04/23/2024
"Customer complaint When on rinse/spin it sounds like an airplane engine, Unit is checked and the corresponding diagnostics are made from the control panel, the movement and sound it makes is completely normal, customer indicates that he had not heard that noise however he explained that now the movement and noise are completely normal there are no debalancing failures of the spin basket and the bearing when performing the spin is also normal there are no failures in the bearing when performing it and the sound is normal. Customer is satisfied with my explanation however I told him that if in the future he does not feel satisfied he can call Asurion again, but a 2 opinion is necessary."
We serviced a
MAGIC CHEF WASHER
Model MICSCWD27S5
Near Miami, FL 33143
Jessy
Job Details:
04/23/2024
Customer complained washer has a error E21 this means check drain filter and drain pump I checked washer drain filter first and there was a piece of plastic that goes into the shirt collar stuck inside the propellers I removed it and started spin only cycle and it drain the water out of the washer and went to a complete spin with no problem. It is working properly now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF30HDEDTSR/AA08
Near Miami, FL 33176
Francisco
Job Details:
04/23/2024
"TRANSFER VENDOR | FROZEN ON TOP, NOT MAKING ICE AT THE BOTTOM, test unit called Samsung tech line, order part, reschedule call ; ordrng 1 DA81-10381A (Insulation kit)"
We serviced a
FULGAR MILANO OVEN
Model V
Near Wellington, FL 33414
Igor
Job Details:
04/23/2024
"Oven gives error F10101Called technical support, found out this error means meat probe fault Ordered meat probe; ordrng 1 N (Meat probe)"
We serviced a
BOSCH DRYER - ELECTRIC
Model WTG86400UC/07
Near Miami, FL 33155
Jessy
Job Details:
04/23/2024
"Customer complained dryer smoke coming out of the dryer when tried to use it I checked dryer and the cover for filter is broken I checked with Bosch tech support and talked to mark he tell me to check main board,user interface terminal block, and all the wires I did and I didnt see any scorch marks or shorted wires on main board or user interface both sides each one nothing is shorted I checked terminal block wiring and the wires are good I checked the motor and the wires on the motor they all look good please have Gary to order filter cover; ordrng 1 T (Filter cover)"
We serviced a
FULGAR MILANO REFRIGERATOR
Model F7PBM36S2-R
Near West Palm Beach, FL 33418
Gaby
Job Details:
04/23/2024
"I spoke to Shilo tech on 4/26/2024. He was going to call customer and have them do a manual cleaning, prior to have tech go out."
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL206EPA01
Near Miami, FL 33132
Francisco
Job Details:
04/23/2024
"LEAKING WATER | 2/2, test unit order foulty parts,reschedule call; ordrng 1 W10555478 (Ref insulation) and 1 W10555480 (Ref heat shield) and 1 W10686637 (Ref compartment evaporator cover)"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW650SPN1SN
Near Miami, FL 33165
Antonio
Job Details:
04/23/2024
"Customer complaint not starting but there is power Techline (MC) tech called in with UI don't respond jumps all over when knob is turned. Did a techsee with tech found dispenser assy leaking water that has migrated to the UI and door lock. Advised tech to order dispenser assy UI and door lock. Unit is in stack, the customer was notified that he must make the unit accessible to replace the parts in the washing machine for when we return to install them.MarkWh22x34918Wh42x29535Wh01x29528; ordrng 1 WH22X34918 (USER INTERFACE BOARD W/SUM & INSTRUCTIONS FL WASHER 650) and 1 WH42X29535 (WASHER DISPENSER DRAWER WITH MICROBAN®) and 1 WH01X29528 (DOOR LOCK)"
We serviced a
BOSCH DRYER - ELECTRIC
Model WTG86400UC/07
Near Miami, FL 33155
Jessy
Job Details:
04/23/2024
"Customer complained dryer smoke coming out of the dryer when tried to use it I checked dryer and the cover for filter is broken I checked with Bosch tech support and talked to mark he tell me to check main board,user interface terminal block, and all the wires I did and I didnt see any scorch marks or shorted wires on main board or user interface both sides each one nothing is shorted I checked terminal block wiring and the wires are good I checked the motor and the wires on the motor they all look good please have Gary to order filter cover; ordrng 1 T (Filter cover)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF530PGM4WW
Near Davie, FL 33314
Alex
Job Details:
04/23/2024
Per CX sometimes display and all lights goes out blank; ordrng 1 WD21X26054 (UI) and 1 WD21X26439 (Control)
We serviced a
GENERAL ELECTRIC HOME LAUNDRY ELE
Model GFD45ESSM1WW
Near Parkland, FL 33076
David
Job Details:
04/23/2024
Ge dryer-no heat.Check function.Bad element.Order element/thermal.; ordrng 1 We11x21156 (Element) and 1 We4m398 (Safety) and 1 We04x22536 (Safety)
We serviced a
VIKING RANGEHOOD
Model n/a
Near Coral Gables, FL 33146
Antonio
Job Details:
04/23/2024
"Customer complaint NOT TURNING ON Light Switch is replaced in the unit, it stays on and off without problems.The client commented that they have already carried out verification and cleaning of the duct but it is still not working. The person who carried out the check and cleaning of the duct recommended replacing the Engine and Blower. Talk to Gary and made the estimate, The owner of the house Mrs. Maisa will talk to her Husband. Second estimate made by Gary to replace the blower, Mrs. Maisa will talk to her husband and call us back; ordrng 1 022975-000 (BLOWER) and 1 020258-000 (300 or 600 CFM BLOWER CONVERSION KIT) and 1 022977-000 (SRV HARNESS VINV600) and 1 000000000 (2 Tech)"
We serviced a
SAMSUNG RANGE
Model n/a
Near Miami, FL 33155
Jessy
Job Details:
04/23/2024
Customer complained oven not heating properly I checked range when I took the back panel off I could see that all the relays shorted out I call Samsung Tech Support and talk to Craig on VisualSupport to let him see the shorted control board and wiring harness advised me to replace the main wiring harness in the main control board on the back the cost to replace range main control board and wiring harness customer said he cant wait that long for the main control board. Hes going to replace the range. ; ordrng 1 DG96-00431A (Main wiring harness) and 1 DE92-03960A (Main control board)
We serviced a
KITCHENAID OVEN
Model KEMC378KSS0
Near Miami, FL 33132
Jessy
Job Details:
04/23/2024
Customer complained range oven light not working I checked oven light and its is blowed I dont know if they cover the oven light ; ordrng 1 4452164 (Wall oven light bulb)
We serviced a
OTHER REFRIGERATOR
Model FFTR1814TB0
Near Miami, FL 33142
Francisco
Job Details:
04/23/2024
"NOT A RECALL- SMELLED BURNT PLASTIC COMING FROM THE FREEZER ALSO AND SMOKE, test unit replaced shorted heater, and bi-metal, complete call"
We serviced a
SUBZERO REFRIGERATOR
Model 561/F
Near Miami, FL 33180
Alex
Job Details:
04/23/2024
Replaced ff cold control and switch and adjusted preassureIf recall need second opinion
We serviced a
FULGAR MILANO REFRIGERATOR
Model FM4BM30IFBI
Near Boca Raton, FL 33432
Gaby
Job Details:
04/23/2024
"When the Filter housing box is close, theres a tab that keep the door lock in place until tab is push to be released. I notice tab not making proper contact. Used a heat gun and adjust tab and it works fine.If problem persists, we will replace house .1r0001513"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Boca Raton, FL 33432
Gaby
Job Details:
04/23/2024
Dryer belt broke. Replace part from stock. Test afterwards ; used 1 W11025122 (Belt) from stock
We serviced a
FULGAR MILANO COOKTOP
Model n/a
Near Wellington, FL 33414
Igor
Job Details:
04/23/2024
Operation checked Customer instructed how to operate cooktop Unit works okay
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNB/02
Near Wellington, FL 33449
Igor
Job Details:
04/23/2024
"Found: leakage from the icemaker Leakage fixed, icemaker working okay"
We serviced a
SAMSUNG ELECTRON DRYER
Model DVE45R6300W/A3
Near Coral Springs, FL 33065
David
Job Details:
04/23/2024
Samsung dryer-hc error.Check function.Normal operation.Advised customer to watch unit for operation.
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Lauderdale Lakes, FL 33309
David
Job Details:
04/23/2024
"Ge washer-not complete cycle.Check function.Bad lid switch,Order swtch.; ordrng 1 Wh44x10288 (Lid latch assembly)"
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Miami, FL 33133
Antonio
Job Details:
04/23/2024
"Customer complaint MAKES NOISE / A couple of months ago I came to the apartment and the unit generated a strong noise when turning when disassembling it the unit internally is completely new, however check all the components by lubricating the rollers, adjusting the internal duct of the blower which is not broken, the pulley is fine however it is lubricant, the client called again indicating the noise again, on this occasion when I roll the unit out of the conduit that is connected to the outside it stops making noise, adjust the duct and it was the only thing I did, diagnose in front of the client and the unit does not generate the noise on several occasions using it and it remains working correctly. from the review service was collected since the unit was not disassembled as the previous time."
We serviced a
BOSCH DISHWASHER
Model SHX4AT55UC/12
Near Aventura, FL 33160
Alex
Job Details:
04/23/2024
Replaced w valve
We serviced a
SUMMIT ICEMAKER
Model BIM680SGDR
Near Miami Beach, FL 33140
Francisco
Job Details:
04/23/2024
"NO MAKING ICE, test unit found two condenser fans motor shorted, called Gary, charge Customer replaced fans, complete call"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28JBEDBSG/AA12
Near Homestead, FL 33030
Francisco
Job Details:
04/23/2024
"no ice dispensing DISPENSER-NOT DISPENSING ICE CUBES, test unit replaced foulty icemaker, auger motor, and ice container, seal ice cabinet, complete call"
We serviced a
ASKO DISHWASHER
Model DOD651PHXXLS.U
Near Miami Beach, FL 33141
Alex
Job Details:
04/23/2024
Relaced control and gasket
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GSD3360D35SS
Near Miami, FL 33187
Antonio
Job Details:
04/22/2024
"Customer complaint REWORK dishwasher is not draining The spring of the Selenoid was found loose, for this reason it did not drain, it smelled of burning and made a loud noise, the problem is corrected if the diagnostic unit is washed, without noise and draining."
We serviced a
KITCHENAID COOKTOP OR RANGE
Model KGRS206XSS3
Near Miami, FL 33177
Antonio
Job Details:
04/22/2024
It is scheduled again for tomorrow because the client can only after 3:30. Talk to Brenda and he will put him on the route for tomorrow 04-23-2024; eml tckt failed
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7351SG/AA
Near Plantation, FL 33317
Alex
Job Details:
04/22/2024
Leak is inside house wall - need plumber out
We serviced a
SAMSUNG ELECTRON DISHWASHER
Model DW80J3020US/AA
Near Miami, FL 33196
Antonio
Job Details:
04/22/2024
"Customer complaint Door will not lock/ latch is missing /unit is not draining water Techline (CC): Antonio SP called in replaced door latch and unit works with door split apart but doesn't when door is assembled. Confirmed issue with Techsee, no inner door damage seen, advised Tech to reorder door latch (coinfirmed part is substitute but acuate) and striker, Tech will call back from unit if 2nd part order has same issue.; ordrng 1 DD81-02132A (Door Switch) and 1 DD61-00175A (Dishwasher door latch retainer)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28JBEDBSG/AA12
Near Homestead, FL 33030
Francisco
Job Details:
04/22/2024
"Ref is not defrosted, reschedule for tomorrow ; eml tckt failed"
We serviced a
FULGAR MILANO FREEZER
Model 57055
Near Delray Beach, FL 33446
Gaby
Job Details:
04/22/2024
Please schedule call. ; saved tckt
We serviced a
GE REFRIGERATOR
Model BSS25JSTCSS
Near Miami, FL 33190
Francisco
Job Details:
04/22/2024
"TRANSFER VENDOR | UNIT IS NOT COOLING, test unit found refrigerant leak on evaporator, and shorted compressor, order compressor, evaporator, heater, and bi-metal, allow extra time and labor sealing system job, reschedule call ; ordrng 1 WR85X10022 (Ref evaporator) and 1 WR87X10067 (Ref compressor) and 1 W10143759 (Dryer) and 1 WR50X10065 (Ref defrost bi-metal) and 1 WR51X10030 (Ref defrost heater)"
We serviced a
SAMSUNG ELECTRON MICROWAVE
Model ME19R7041FS
Near Miami, FL 33184
Jessy
Job Details:
04/22/2024
I return to customer home to replace microwave door frame with new door frame I installed door frame then I tested microwave door frame and it is working properly
We serviced a
SAMSUNG ELECTRON HOME LAUNDRY ELE
Model DV45H6300EG/A3
Near Miramar, FL 33023
David
Job Details:
04/22/2024
Samsung dryer-no spin.Check function.Belt broken.Order belt/idler/rollers; ordrng 1 6602-001655 (Belt) and 1 Dc96-00882a (Idle) and 4 Dc97-16782a (Rollers)s
We serviced a
VIKING COOKTOP
Model VGRT4806GSS
Near Miami, FL 33133
Jessy
Job Details:
04/22/2024
I return to customer home to replace gas range spark module with new part I installed spark module then I tested spark module and it is working properly
We serviced a
SAMSUNG ELECTRON DRYER
Model DV42H5000EW/A3-04
Near Miami, FL 33127
Jessy
Job Details:
04/22/2024
Customer complained dryer stand on with the door open customer tell me he unplugged dryer and havent used it since I checked dry by turning it on and time dry opening and closing the door several times on the fourth attempt the dryer didnt stay on when I open the door I did call Tech-Support talk to Dustin. He told me thats a stock relay on the main control board. ; ordrng 1 DC92-01606C (Main control board)
We serviced a
SAMSUNG ELECTRON OVEN
Model NE63T8111SG
Near Plantation, FL 33324
Alex
Job Details:
04/22/2024
Lf burner partially works; ordrng 1 DG44-01006C (LF switch) and 1 DG47-00063A (LF burner)
We serviced a
KITCHENAID MICROWAVE
Model KEMC378KSS0
Near Jupiter, FL 33458
Gaby
Job Details:
04/22/2024
"When a setting is selected on the microwave, the display will show door. Unit switches may be defective. I advise customer unit would need to be pull out to check if switches are bad or defective board. Board is no longer available.*** customer will call back if need repair, customer also worries about damage to cabinet when unit is being pulled out.; ordrng 1 W10727408 (Switch left hand) and 1 W10727408 (Switch right hand)"
We serviced a
ASKO DISHWASHER
Model DBI664PHXXLS.U
Near Jupiter, FL 33458
Gaby
Job Details:
04/22/2024
"Customer wanted more tension on door. When basket roll out, unit would move out place. Pace more tension on door to tightest."
We serviced a
SAMSUNG WASHER
Model WA46N3050AW/A4-01
Near Miami Shores, FL 33138
Jessy
Job Details:
04/22/2024
Customer complained washer going off balanced in ever load I checked washer by doing suspension test and the spin basket is bouncing around theres no test in this bottle to put it in spin only literally have to do a rinse/ spin cycle to check suspension the cost to replace Washer suspension rod and spring assembly customer is going to replace washer; ordrng 2 DC97-16350T (Washer suspension rod and spring assembly)s and 2 DC97-16350S (Washer suspension rod and spring assembly)s
We serviced a
SAMSUNG ELECTRON WASHER
Model WF45N5300AW/US-51
Near Fontainebleau, FL 33172
Antonio
Job Details:
04/22/2024
"Customer complaint RUBBER IS LOSE/ BROKEN, Unit has faults with the door boot, spin basket and tub of the unit, it is estimated but the customer did not approve repair, of the service fee is collected with iwalletordrng 1 DC64-02792A (Washer door boot) and 1 DC97-16086B (Drum) and 1 DC97-20908B (Assembly Semi Tub Front) and 1 DC97-20910A (Assembly Semi Tub Back) and 1 000000000 (2 Tech)"
We serviced a
LG ELECTRONICS HOME LAUNDRY ELE
Model WM3770HVA
Near Miami, FL 33174
Antonio
Job Details:
04/22/2024
"Customer complaint Leaking water UNABLE TO CATEGORIZE FAILURE-UNABLE TO CATEGORIZE | RECALL AV The hose connector of the circulation pump connected to the front tub has a water leak, last time I could not find the leak because it does it when it does long washing cycles since it is a minimal leak when the circulation pump works, it is recommended to replace it.; ordrng 1 MEJ62484601 (Connector Hose) and 1 000000000 (OVEN DOLLY)"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28K9380SR/AA02
Near Miami, FL 33185
Francisco
Job Details:
04/22/2024
"ICE MAKER NOT WORKING AT ALL,, test unit replaced foulty icemaker, auger motor, and ice container, complete call"
We serviced a
KENMORE WASHER
Model 110.49972602
Near Jupiter, FL 33469
Igor
Job Details:
04/22/2024
"Drain pump replaced, operation checked, washer works okay Customer paid (second half of the payment)"
We serviced a
THERMADOR OVEN
Model PGR486GDLP/01
Near Jupiter, FL 33469
Igor
Job Details:
04/22/2024
Found: two middle burners valves are leaking gas. Two gas valves are needed. Customer paid for diagnosis and two men job; cstmr sgnd Dsclmr
We serviced a
SAMSUNG ELECTRON RANGE
Model NE59J7850WS3/SAAA
Near Pembroke Pines, FL 33024
David
Job Details:
04/22/2024
"Samsung dishwasher -noise from door.Replace blower/vent assembly.Check function,normal operation.Advised customer watch unit for operation and leaks."
We serviced a
LG WASHER
Model WM4270HVA
Near Pembroke Pines, FL 33028
David
Job Details:
04/22/2024
Lg washer-shaking.Contact tech support (mark).Order shocks again.; ordrng 3 Acv72909503 (Shocks)s
We serviced a
FRIGIDAIRE HOME COOKING ELE
Model FFEF3052TSE
Near Fort Lauderdale, FL 33312
David
Job Details:
04/22/2024
"Frig oven-no control right front.Replace switch. Check function ,normal operation.Customer call if needs service."
We serviced a
GENERAL ELECTRIC WASHER
Model GTW680BSJ6WS
Near Lauderdale Lakes, FL 33309
David
Job Details:
04/22/2024
"Ge washer-valves leaking/lid lock issues.Replace valves/lid lock assembly.Run dianosis, passed.Normal operation.Advised customer to watch unit for operation and leaks."
We serviced a
KENMORE DRYER
Model 11064812200
Near Lauderdale-by-the-Sea, FL 33308
David
Job Details:
04/22/2024
"Kenmore dry-no heat.Check function.Inboard fuse blown.Replace fuse,from truck stock.Normal operation.; used 1 279816 (Cut off thermal) from stock"
We serviced a
ELECTROLUX WASHER
Model EWLS70JW1
Near Miami Beach, FL 33141
Jessy
Job Details:
04/22/2024
Customer complained washer not draining I checked washer and the drain pump propellers are catching sometimes and sometimes not the soap dispenser housing is very moldy not spraying water correctly. The cost to replace washer drain pump customer is going to replace washer ; ordrng 1 137240800 (Washer drain pump)
We serviced a
GE WASHER
Model WSM2700HBWWW
Near Miami Beach, FL 33139
Jessy
Job Details:
04/22/2024
Customer washer not spinning or draining I checked washer lid switch and it is broken I try the truck part I have and it doesnt work this a aftermarket part because they no longer make it I did talk to Brenda and I did tell her that Gary hast to order the lead switch and he will call the customer with the estimate. ; ordrng 1 WH12X10216 (Laundry Center Washer Lid Lock)
We serviced a
FRIGIDAIRE FREEZER
Model FGHS2342LF5
Near Miramar, FL 33027
Alex
Job Details:
04/22/2024
Replaced all parts
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RS22T5201SR/AA
Near Miami, FL 33184
Francisco
Job Details:
04/22/2024
"from the ice maker is leaking water, the filter info is bilking on the panel ICE MAKER-LEAK WATER, test unit replaced foulty icemaker and auger motor assembly, complete call"
We serviced a
WHIRLPOOL DRYER - ELECTRIC
Model n/a
Near West Palm Beach, FL 33407
Igor
Job Details:
04/19/2024
"I ordered two parts, humidity sensor and harness, but Warranty company sent only one part - harnessCalled to them, they said it is their mistake and they will send sensor in two business days, so I have to come one more time, when Customer receives the part;"
We serviced a
VIKING REFRIGERATOR
Model VCSB5483SS20
Near Jupiter, FL 33458
Gaby
Job Details:
04/19/2024
Fan making loud noise in fresh food. And lights out in freezer.; ordrng 1 051008-000 (Fan) and 1 010093-000 (Plasma) and 3 042764-000 (Light led)s
We serviced a
ZEPHYR RANGE HOOD EXHAU
Model n/a
Near Juno Beach, FL 33408
Gaby
Job Details:
04/19/2024
Found unit with several bulbs defective and display panel not showing display.***Customer will order the part themselves. I advise no warranty on parts11000064 switch assembly Z0b0062 led
We serviced a
KENMORE RANGE
Model 79094193312
Near Weston, FL 33326
Alex
Job Details:
04/19/2024
LF burner high even on low setting; ordrng 1 316530101 (LF switch)
We serviced a
SAMSUNG ELECTRON DRYER
Model DV42H5200EF/A3-03
Near Miami, FL 33177
Antonio
Job Details:
04/19/2024
"Customer complaint blowing cold air 2/2 Unit has failures with the main motor, idler, heater and rollers, call NEW and talk to Mark, Antonio Gator appliance Techline assisted in approval drive motor heater and rollers to complete repairs on unit. ; ordrng 1 DC93-00101N (Assembly Motor) and 1 DC97-14486A (Heater assembly) and 4 DC97-16782E (Drum Roller)s"