"Customer complaint WASHER WAS RUNNING AND BUNING SMELL AND SMOKE CAME OUT OF IT/ DAYS 1577 After replacing the parts recommended by Alliance the transmission does not move is completely stuck, call Alliance and talk to Mike and after talking to him he recommended me to replace the service kit of the tub and transmission he provides me with the part numbers to replace in the unit.Mike204568 outer tub and transmisión kit 959p3 idler; ordrng 1 204568 (KIT, SERVICE TUB TALL & TRANSMISSION) and 1 959P3 (Washer Idler KIT)"

Customer complaint NOT SPINNING PROPERLY. DRYER STUCK. OPERATIONS-Wash cycle not working properly The parts in the unit are replaced. The dryer and washing machine are diagnosed in front of the customer. The unit no longer generates noise in the dryer and the washing machine works correctly

"Customer complaint stop working, DOES NOT START THE WASHE CYCLE The parts are installed in the unit is diagnosed in front of the client unit washes, drains and performs the spin without problems."

"Customer complaint The washer machine is doing a weird noise during the spinning cycle unit has faults with the suspensions, it is calibrated but the unit has the balancing error. it is recommended to replace the indicated parts.; ordrng 2 DC97-16350S (Assembly Damper Right)s and 2 DC97-16350T (Assembly Damper Left)s"

"Customer complaint THE CX STATED THAT THE DRYER IS MAKING A LOUD NOISE. Defective pulley was found, the pulley is replaced in the unit, belt, top bearing assembly, shaft bracket assy, bearing retainer assy, all parts sent by square trade are installed in the unit, the diagnosis is in front of the client unit is working properly"